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5.0 years

0 Lacs

Mumbai Metropolitan Region

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Relocation Assistance Offered Within Country Job Number #167629 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Role Summary/Purpose Colgate-Palmolive is looking for a Network Security Engineer to join its growing Global Information Security organization. The Information Network Security Engineer will work closely with the discrete business areas, as well as the Global Information Technology functional organizations across the globe. You will be responsible for designing, managing, and securing the enterprise network infrastructure. You will be primarily working with advanced tools and platforms such as Prisma SD-WAN, Forescout, and Netskope, Cisco tools etc, while also contributing to the development of security standards and enhancements across various network and cloud technologies. The Network Security Engineer should be experienced in system architecture, designing, engineering and deploying over hybrid environments that include on-premise and public clouds, such as GCP and AWS. You should be comfortable in playing a lead role towards the evolution of technology deployments across the global footprint. Responsibilities This position is for an Individual contributor Manage and support security-centric network tools including Prisma SD-WAN, Forescout, and Netskope, Cisco tools etc Develop and implement security standards, protocols, and best practices across the enterprise. Conduct research and propose changes to existing processes to align with evolving technology trends. Serve as a lead technical expert guiding the evolution of network and security infrastructure across a global footprint. Collaborate with cross-functional teams to design and support secure cloud and hybrid networking environments. Proactively troubleshoot complex network and security issues, ensuring minimal downtime and business disruption. Ensure compliance with industry and organizational standards and assist in audits as required. Document configurations, procedures, and best practices. Technical proficiency with a variety of vendor tools including collaborating with the vendor regarding issues and/or deficiencies when necessary. Act as a technology subject matter expert, able to provide and communicate complex technology solutions across different audiences including technical, managerial, business executives, and external vendors. Partner/connect with collaborators and other Global Information Technology and business functions to ensure their areas are following Global Information Security’s technical guidelines and strategy. Provide engineering support to the Security/Network Operations Center for solving complex problems. Required Qualifications Bachelor's degree required Minimum 5+ years of hands-on experience in networking. Strong fundamentals in networking protocols and infrastructure. Working knowledge of cloud networking technologies (AWS, or GCP preferred). Strong troubleshooting skills with the ability to resolve complex network and security issues independently. Excellent communication skills, both verbal and written. Familiarity with operating systems including Linux and Windows. Strong understanding of security practices, tools, and frameworks. Ability to independently conduct research and propose innovative solutions. Preferred certifications: CCNP Security, CISSP, CEH, or equivalent. Modern networking knowledge and understanding (OSI, TCP/IP, switching, routing, firewalling, NAT, proxies, IDS/IPS, WAF's, CDN's, SSL/TLS, etc...) Basic understanding of general system and application architectures such as client/server, service oriented architecture, SaaS, IaaS, PaaS, containers and serverless Preferred Qualifications Experience with additional networking/security tools is advantageous. Demonstrated ability to work independently and as part of a global team. Comfortable taking a lead role in projects and deployments. Experience working with cloud environments (e.g., AWS, Azure, GCP). Knowledge of cybersecurity principles and practices. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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5.0 - 10.0 years

6 - 9 Lacs

Jamnagar, Ahmedabad, Rajkot

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Job Description: Position : Dispatch Manager (Building material) Location : Kapadvanj, Gujarat Experience : 5+ year in Building Material Salary : Negotiable Industry : Building material Job Summary: As a Dispatch Manager, we are looking for a proactive and detail-oriented Dispatch Manager to manage dispatch operations, team leadership, inventory, and logistics optimization. Oversee scheduling, routing, and deliveries, lead team, manage inventory, and optimize logistics for

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7.0 years

0 Lacs

Mumbai Metropolitan Region

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Job Title: Lead Network Engineer - SD WAN Department: Engineering and Operations Location: Mumbai Reporting: Manager Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP) Hands-on experience in MPLS, QoS and VoIP Hands-on experience for network troubleshooting in LAN/WAN environment Strong technical and subject matter expertise in at least one or more of the following specialties: Cisco GSR routers and switches like Catalyst 3560/3750/4948 Juniper MX series routers and switches EX4200 SDWAN – Silver Peak (Aruba/HP), Cisco Viptela, Fortinet Transmission technologies like Alcatel 7750SR-c12, Alcatel 7470, ADVA WAN Optimizers (Riverbed, Juniper, Citrix) Wireless Nexus Switches, VSS Knowledge on SDWAN technologies using Silver Peak (Aruba/HP), Viptela and Fortinet Knowledge of security technologies Knowledge on scripting languages like Python Excellent communications skills and must have worked with Global customers and global carriers Understanding and expertise on security products (Firewall/IPS/SIEM/SIM/IVE/SA/Proxy) and Linux Provide comprehensive maintenance plans for change management review and approval; implement according to the plan Manage and support MPLS backbone spanning across globe RESPONSIBILITIES Engineers who have a passion and understanding for providing outstanding customer service. This person will be a part of a team of experts who are responsible for handling and providing network/security support, problem management, managing network performance and proactively identifying issues before they become customer affecting. This team provides 24x7 support, as well as provides training to junior engineers. Support the operations of advanced IP network/security services; take escalations from Level 1 and Level 2 engineers and/or as directed by the Operations’ Managers Work experience in a fast-paced Network Operations environment Experience in remote troubleshooting and diagnosis of network connectivity issues Work with a variety of customers and vendors (technical as well as non-technical) Communicate technical jargon to non-technical people Receive calls from customers and work on trouble tickets to resolve customer-escalated network and security issues Work with Telecommunication Service Providers to resolve escalated circuit problems Perform complex changes on the network and security devices Work with hardware/software vendors to resolve problems Work in a rotating shift schedule Manage Global Operations Center shifts and exchange handoff between various shifts Manage daily work distribution for Global Operations Center Become an SME for a few priority customer accounts and be proactive to improve customer service Train and mentor juniors Participate in various Network and Security projects Participate in weekly/monthly/quarterly service review calls with customers Contribute in providing appropriate content for the weekly/monthly/quarterly service reports Any additional task given to the incumbent from time-to-time based on business needs TRAINING AND CERTIFICATION CCNA, CCNP, JCNIA, JNCIS, CCIE, JNCIP, JNCIE EXPERIENCE Minimum 7 years of progressive, relevant experience and proven capability to work in a complex network environment EDUCATION Bachelor in Engineering - Computers/Electronics/Communication or related field Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience TECHNICAL AND OTHER SKILLS MS Office proficiency Aptitude and desire to learn advanced IP network services ITIL process awareness

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150.0 years

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Pune, Maharashtra, India

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Job Description As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. Qualifications In one of our Manufacturing roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Education: DiplomaFresher in Mechanical and Electrical Overall Safety Expectations: Follow all KC Safety rules and Guidelines. Take care of Own safety as well as others safety. Perform periodic safety observations to identify hazards and support in closing those. Report near miss, abnormal condition, and Unsafe act on timely manner. Follow risk assessment, work SOPs, LOTO Management, work permit, Emergency response plan, safety target, PCS, and other safety compliance. Overall Quality Expectations: Follow personal hygiene, workplace hygiene, all GMP (Good manufacturing practices) as per KC guidelines and QMS (Quality management system). Focus on actions keeping customer and consumer expectations at the center. Individual actions should contribute to delivering high quality product to the market. Quality Focused mindset to maintain the highest level of product quality from customer point. Team of Production Associates for Machine: Raw material & Packing Material preparation, loading, Splicing, and unloading activity at shift level. Material threading and routing with defined route and recheck product after material splicing. Machine troubleshooting for Breakdown, Quality Defects and Short stops. Conduct problem solving RCA periodically. Follow Machine and work area cleaning and maintain 5S of shop floor. Document all material traceability report, Production logbook and Packing Logbook and others. Perform real time variable and attribute checks for various product and packaging quality parameters. Record the results of quality inspection in quality system/ Software & other quality documents. Follow “non confirming product” handling quality guidelines to ensure only good products are shipped out. Segregate, recheck the products put on hold for quality reasons. Set and run the machine on center line, good run settings (GRS) and maintain all critical machine settings/equipment’s to deliver safe product to the market. Achieve volume delivery KPI, OEE, Waste, other Performance KPI, Quality & Safety KPI. Perform Cleaning, Lubrication, Inspection and Tightening on machine for maintaining machine condition Follow all machine visual health checkup, Temperature checks, Vibration checks, Greasing and Oiling checks, Abnormal behavior checks and make plan to close abnormalities for continuous good performance. Perform Preventive & Predictive Maintenance periodically to maintain machine in better condition. Perform proper cleaning on holt melt application for increasing life span of part and better operational performance. Follow systematic replacement of spare parts (based on life cycle and condition) for breakdown free operation of Machine. Carryout pack count change, Product size change, Tier Change applying QCO (Quick changeover) Lean principle. Follow Data entry on timely manner for M/C downtime, Stops, Waste, Production and machine performance tracking in Different software and MIS system. Focus on Lean Manufacturing for reduction material and product waste and improving product quality. Apply Kaizen Principle, continuous improvement thinking and deliver benchmark performance in Safety, Quality, Productivity, Cost, and compliance KPIs. Quality Assurance Associate: Follow all Personal Hygiene, Plant hygiene, and pest control for maintaining good GMP. Perform all Quality testing for product verification. Follow Customer complaint procedure, Quality Defects of product & RMPM. Follow Real time inspection, Grade change inspection, Variable and attribute testing, Packing and Artwork checking. Document all Quality testing results in Quality software and such other soft/ hard copy records. Conduct periodic quality audits for critical control points, Quality systems, 5S and different parts of QMS (Quality Management System) Follow Product clearance procedure and Product hold protocol on timely manner. Perform Equipment calibration activity for better accuracy of Equipment. Mechanical Engineering Associate: Follow Store Inventory System for spare tracking, Issue spare to authorize person with defined procedure, maintain Reorder level based on criticality index- Cost, lead time, frequency. Perform overhauling activity of units and modules to make them ready for next use. Perform Stock count activity for stock matching, shift end spare issue and stock accuracy, 5S activity, store audit for findings and improvement. Hotmelt part refurbishment, Cleaning, Testing and make them ready as a spare. Ink jet Coding machine maintenance and repair from breakdown and make them ready for operation. Support in maintenance on machine during PM and changeover activity. Utility Associate: Utility and Electrical operation. Operation and maintenance of Utility and Electrical – Transformer, HT, LT room, DG set, Compressor, Chillers, AHU, WTP, STP. Reports filling and preventive schedule follow and ensuring the equipment high. Support in Panels maintenance, Installation of new projects in the Mill. Ensuring the uninterrupted mill operation Safety firefighting system, pump room, understanding of UPS, VFD, Motors, maintaining Building Management System (BMS) and Energy Management System (EMS), cooling towers operation and maintenance To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website. And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. Primary Location India - Pune Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time

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4.0 - 12.0 years

7 - 11 Lacs

Hyderabad, Pune

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Job Category: IT/ Technical Others Job Type: Full Time Job Location: Hyderabad Pune Remote/WFH IP Routing MPLS Integration Engineer Exp : 4 to 12 yrs Produce configuration templates, node specific configuration covering basic setup, routing, MPLS, security, redundancy, qos, accounting and services Implementation / Integration / migration of IP/MPLS equipment and solutions as defined by SoW, design and MOPs.. Exp in Routing protocols (BGP, OSPF, ISIS) Troubleshoot network/SW/HW issues encountered during network touch activities work closely with IP technical support teams (TAC, R&D, Design) Hands-on in configuring routers/switches with Command Line Interface, Alcatel-Lucent,Cisco, Juniper Advance practical knowledge of IP technical solutions IPV4, IPV6, routing and switching, ipmpls, services.

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

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Company Size Startup / Small Enterprise Experience Required 8 - 12 years Working Days 5 days/week Office Location Karnataka, Bengaluru Role & Responsibilities We are seeking a seasoned and experienced Front-End Solution and Technical Architect with expertise in designing and delivering scalable web and mobile first applications. Work Experience in both web and mobile application development to lead the architecture, design and implementation of scalable, user-centric solutions.This role requires expertise in crafting seamless user experiences for mobile-first applications while ensuring compatibility across multiple platforms and devices. This role combines technical leadership, architectural design, and hands-on implementation to build cutting-edge solutions with geospatial capabilities for interactive and dynamic user experiences.This role demands a strong understanding of front-end technologies, frameworks, and best practices for web/mobile platforms and mobile-first principles. Establish a sustainable front-end ecosystem that empowers teams to deliver high-quality applications efficiently while maintaining consistency and performance. You will be leading and responsible for defining the technical direction, mentoring front end development teams, and ensuring high-quality delivery of projects. Key Responsibilities- Architecture and Technical Design: Define and implement scalable, secure, and maintainable front-end architectures for web and mobile platforms. Design and integrate mapping solutions, including features such as geocoding, routing, clustering, and custom overlays. Develop cross-platform solutions using modern frameworks like React.js and React ecosystem. Experience and Exposure to React Native, Flutter, or Angular will be an added advantage. Promote the adoption of autonomous development principles, enabling teams to work independently while adhering to shared architectural standards. Establish best practices for front-end development, including component-based design and dependency management. Technical Leadership Define and drive the architectural vision for mobile-first front-end solutions. Collaborate with product managers, UX/UI designers, and backend teams to ensure a cohesive system design. Lead the technical direction of front-end development teams, ensuring alignment with architectural principles and best practices. Mentor and guide developers in advanced front-end and map integration techniques. Review and approve technical designs, implementation plans, and code for quality and performance. Mobile-First Strategy Design and implement responsive, touch-friendly user interfaces optimized for mobile devices. Ensure performance optimization for low-bandwidth networks and mobile platforms. Front-End Development(Reusable Component Development) Proven experience in designing and maintaining shared component libraries. Build and maintain a centralized library of reusable components for mobile and web platforms. Ensure components are modular, accessible, and compatible across frameworks like React.js, React Native. Work closely with design teams to align components with design systems and branding guidelines. Optimize components for performance, scalability, and usability. Integrate front-end solutions with APIs and backend services. Dependency Management Define and enforce strategies for managing third-party libraries and frameworks. Automate dependency updates, vulnerability scanning, and risk mitigation. Minimize risks associated with dependency conflicts and breaking changes through version control and proper dependency selection. Regularly review and optimize the dependency footprint to reduce bundle sizes and improve application performance. Autonomous Development Enablement Foster an environment where teams can work autonomously by providing well-defined architectural patterns, guidelines, and reusable resources. Implement tools and processes that support decentralized decision-making while maintaining architectural integrity. Establish communication channels for knowledge sharing and issue resolution across teams. Build And Deployment Optimization Design and implement efficient build pipelines for web and mobile applications using tools like Webpack, Metro, Vite, or Rollup. Knowledge of containerization tools like Docker for setting up development environments. Familiarity with CI/CD tools for automated builds and deployments (e.g., Jenkins, Gitlab CI). Collaborate with DevOps teams to create CI/CD pipelines that streamline testing, building, and deployment processes. Ensure smooth deployment of mobile applications (e.g., via App Store, Play Store) and web applications (e.g., CDNs, edge networks). Knowledge of cloud platforms (AWS, GCP, Azure). Map Integration Expertise Implement advanced mapping features using APIs such as Google Maps, HERE Map, or similar mapping libraries. Build interactive maps with features like real-time location tracking, dynamic markers, polygons, and heatmaps. Ability to implement features like geocoding, directions, custom markers, clustering, and overlays. Ensure maps are optimized for performance, responsiveness, and seamless user interaction across devices. Collaboration And Solution Delivery Evaluate technical requirements and provide detailed implementation roadmaps. Collaborate with stakeholders to translate business needs into technical specifications. Manage timelines and deliverables for front-end development projects. Work closely with UI/UX designers to deliver intuitive and visually appealing interfaces with integrated map components. Collaborate with back-end teams to define data structures and API contracts for geospatial data. Partner with stakeholders to ensure technical solutions align with business objectives and customer needs. Performance Optimization Optimize web and mobile applications for speed, scalability, and resource efficiency, particularly for map-heavy interfaces. Use techniques such as lazy loading, caching, and clustering to handle large datasets on maps. Testing And Quality Assurance Ensure the delivered product is reliable, maintainable, and provides a high-quality user experience. Establish and enforce coding standards, best practices, and documentation. Optimize front-end performance using techniques like lazy loading, asset compression, and code splitting. Incorporate a comprehensive testing strategy, from unit tests to end-to-end (E2E) tests, as well as continuous monitoring for performance, security, and accessibility. Define and implement testing strategies for map features, including edge cases for geospatial data. Use tools like Jest, Cypress, Detox, and Appium for automated testing of web and mobile platforms. Strong debugging skills using tools like Chrome DevTools, React DevTools, and mobile debugging environments. Security And Accessibility Implement secure practices for handling sensitive application data (e.g., token-based authentication for API calls). Ensure map and application interfaces comply with accessibility standards. Architectural Knowledge Strong understanding of component-based architecture, micro-frontends, Modular development and cross-platform solutions. Knowledge of Server-Side Rendering (SSR), Static Site Generation (SSG), Backend for frontend (BFF) and Progressive Web Applications (PWAs). Familiarity with integrating geospatial data services (e.g., GeoJSON, shapefiles) and APIs. Experience with monorepos. Strong knowledge of responsive design principles and mobile-first development. Familiarity with RESTful APIs, GraphQL, and headless CMS integrations. Ideal Candidate 8+ years of experience in front-end development, with at least 3–5 years in technical/architectural leadership roles across web and mobile platforms. Expert in React.js and React Native, with hands-on experience designing and building scalable, modular applications using modern front-end frameworks and reusable component libraries. Strong geospatial capabilities—proven experience integrating and optimizing mapping solutions (e.g., Google Maps, HERE Maps) with features like routing, clustering, and overlays. Mobile-first mindset, with deep knowledge of responsive UI design, performance optimization for low-bandwidth environments, and cross-platform compatibility. Architectural expertise in modular design, micro-frontends, SSR/SSG, PWAs, and cross-platform solutions—ideally with experience in monorepo environments and BFF patterns. Technical leadership skills, including mentoring developers, enforcing best practices, driving autonomous development, and aligning technical solutions with business needs. CI/CD & DevOps familiarity—strong understanding of build tools (Webpack, Vite, Metro), containerization (Docker), and deployment automation using Jenkins, GitLab CI, etc. Security, accessibility, and testing focus—capable of implementing WCAG-compliant UIs, secure data handling, and robust test strategies using tools like Jest, Cypress, Detox, and Appium. Skills: mobile-first development,react,teams,react.js,performance optimization,ci/cd,platforms,mobile,geospatial solutions,data,maps,responsive design,testing and quality assurance,front-end architecture,web,react native,design,containerization (docker)

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9.0 years

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Chennai, Tamil Nadu, India

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Network Data Network Data Location: Chennai Experience: 9 years to 12years Interview Mode: Online Drive Interview Date: 25th June 2025 (Wednesday) Interview Time: 11: 00 AM to 3: 00 PM Must Have: Technical – The candidate must demonstrate an in-depth understanding of IP networking including routing, switching and addressing concepts. Must have operational and deployment experience of firewalls and have been exposed to VPNs on those platforms. Preference will be given to candidates who have experience of Palo Alto firewalls. Also should have experience on Wireless, 802.1x & WAN optimizers. Critical Thinking – Candidates must demonstrate the ability to learn quickly, be able to solve problems independently, make well thought-out recommendations. Security Standards – Must be a proponent of a monitored environment, promote adherence to processes and standards encompassing data and infrastructure security. They must be comfortable working within a change management system and demonstrate a proactive approach to life cycle management. Teamwork – Must promote a collaborative environment within and across IT teams. Communications Skills – Must be effective with oral and written communication and be able to present complex technical concepts in an informative way to non-technical staff. They must be prepared to produce business presentable documentation for all change and project related work as required. Good to Have: Ability to work collaboratively in a team based work environment Network Analysts are required to work in accordance to project work and availability as required by the business. High level of interpersonal and customer service skills Demonstrated ability to work accurately and within defined time frames Roles & Responsibilities: Perform a wide range of duties on network devices including install, debug, maintain, upgrade and general support Architect and support WAN connectivity to remote sites Research, evaluate and recommend network technologies to support business requirements. Evaluate, test and deploy all software and hardware upgrades to the network equipment. Design, implement and troubleshoot the below - BGP - OSPF - EIGRP - Spanning Tree - Cisco Wireless - 802.1x - Firewalls (Palo Alto & Cisco) - WAN Optimizers (Riverbed) Develop, implement, test and maintain disaster recovery plans Act as a technical escalation point to assist with resolving incidents and tasks as required Ability to manage multi-tasking network project Produce high and low-level designs including implementation and test plans Produce network Visio diagrams Work closely with other internal teams for project delivery Ability to work with third parties and other teams to schedule and implement change Collaborate with team members in the production of network design Collect and review system data for capacity planning purposes Interface with vendors for procurement & maintenance Maintain and up-to-date knowledge of emerging network tools and technologies Rigorously create and maintain documentation for all processes and procedures Perform other duties as required by the Team Leader, Network Systems to meet requirements 15 years of Full time Education

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5.0 years

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Pune, Maharashtra, India

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Workday Senior Analyst The Senior HRIS Analyst - PATT (Payroll, Absence, Time Tracking & Scheduling) & HCM, provides expert functional and technical support for Workday. Under the direction of the Director of Global HR Technology, this position collaborates in the planning, design, development, testing and deployment of new global HR technology solutions, enhancements to existing systems, system upgrades, and continuous process improvements. This position will also provide superior customer service by consulting with HR Partners and business stakeholders to define business needs and provide solutions to those needs. ​ ​Key Duties & Responsibilities: Serve as a key resource and subject matter expert (SME) in terms of Workday system functionality for functional areas that can include: Payroll, Time Tracking, HCM, Absence and Scheduling. Additional experience in other functional areas a plus (Benefits, Compensation, Advanced Compensation, Talent Management, or Recruiting) Gathers, defines and implements system requirements, including but not limited to preparing and executing functional and technical specifications, test plans, system testing, and development of processes and procedures Performs advanced system configurations including organization management, eligibility rules, business processes, approval routing rules, condition rules, notifications, calculated fields, templates, and plan setup Manages all configuration across Payroll, Absence, Time Tracking & Scheduling, and completes supporting change management documentation Identify, verify, design, and implement system enhancements and business process improvements for key HR processes Performs day-to-day operations, maintenance, and functionality for HR systems, including but not limited to system upgrades, troubleshooting root cause analysis and resolving issues Represent HR Systems team with cross-functional, HRIS-related projects, including implementation, system enhancements, creating functional specifications, managing change control, and all testing Lead and develop internal processes to maintain business process models, testing scenario templates, and all systems-related training materials Configures and maintains user security roles. Collaborates with the HR team regarding the proper security needed for creating/modifying security roles and ensuring effective business processes. Ensures roles are created properly and contain the proper access to HR systems. Assigns and maintains user access. Implements safeguards to ensure employee data privacy and protection Review current HR system functionality for possible improvements, troubleshooting issues, testing new features, and developing and delivering end-user training materials Plan and execute unit, integration, and acceptance testing; and create specifications for systems to meet approved business requirements Participates in biannual release / enhance processes to review functionality, impact analysis, configuration and testing Supports the development of reports for supported functional areas Maintain EIB templates and upload to system Essential Factors: Knowledge: Strong project management and process management skills Advanced knowledge and understanding of HR processes, procedures, and policies to translate business requirements into the system Experience diagnosing, isolating, and resolving issues and recommending and implementing strategies to resolve problems Skills & Attributes: Demonstrated ability to communicate technical information to non-technical audiences Demonstrated ability to work with cross-functional teams and facilitate teams to identify and implement solutions to complex problems Position requires compliance with legal requirements and strict confidentiality of records and information Demonstrated strong attention to detail, accuracy, problem-solving, critical thinking Strong time and project management skills Strong interpersonal skills in dealing with all levels of employees and management Experience: Minimum of 5 years’ experience supporting Workday configuration in areas such as HCM, Absence, Payroll, Time Tracking, Scheduling, Reporting, including Business Process configuration and security Experience supporting US and Canada payroll and time tracking setup Familiarity with time tracking requirements for states of California in USA a plus Previous system implementation experience; Workday a plus Workday Administration experience required Background in supporting HR functional processes (Payroll, Time Tracking, Scheduling, Absence, HCM, Onboarding) Previous exposure to project-related activities through active participation in system-related projects Experience configuring reports and analytics for functional areas supported Qualifications: Bachelor’s Degree or 7 years’ experience

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6.0 - 10.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Skill : Network Administrator L2 or L3 Exp: 6 - 10 YEARS Location - Chennai Desired Competencies (Technical/Behavioral Competency) Network Routing(WAN Technology) E2|| Network Switching(LAN Technology) E2|| Firewall Administration - Security Management (IT IS) E2|| Digital : Cloud Computing (General) E2 (Technical/Behavioral Competency) 1. Good Communication skill with working experience on Routing, switching, and L4-L7 services (ACI, firewall, LAN / WAN, load balancer, etc.) 2. Experience on Datacenter network components & Cloud networking 3. Working experience on routing protocols (HSRP, OSPF,BGP), VPN, LAN network 4. Understanding on Cloud computing & Working experience on network migrations 5. Must have CCNP or CCIE certification Responsibility of / Expectations from the Role 1. Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to: routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing. 2. Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes. As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents. 3. Work with network infrastructure/service providers to identify and correct causes of circuit disruption and also Work with hardware vendors to determine causes of device failure/issues. Create network connectivity diagrams and other documentation of live network environments for internal and customer use. Part of Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts .Performance analysis and optimization. Maintains high quality customer service to internal and external groups when needed.

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5.0 years

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Pune, Maharashtra, India

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Workday Senior Analyst The Senior HRIS Analyst - HCM & PATT (HCM, Payroll, Absence, Time Tracking & Scheduling) provides expert functional and technical support for Workday. Under the direction of the Director of Global HR Technology, this position collaborates in the planning, design, development, testing and deployment of new global HR technology solutions, enhancements to existing systems, system upgrades, and continuous process improvements. This position will also provide superior customer service by consulting with HR Partners and business stakeholders to define business needs and provide solutions to those needs. ​ ​Key Duties & Responsibilities: Serve as a key resource and subject matter expert (SME) in terms of Workday system functionality for functional areas that can include: HCM, Absence, Payroll, Time Tracking, and Scheduling. Additional experience in other functional areas a plus (Benefits, Compensation, Advanced Compensation, Talent Management, or Recruiting) Gathers, defines and implements system requirements, including but not limited to preparing and executing functional and technical specifications, test plans, system testing, and development of processes and procedures Performs advanced system configurations including organization management, eligibility rules, business processes, approval routing rules, condition rules, notifications, calculated fields, templates, and plan setup Manages all configuration across Payroll, Absence, Time Tracking & Scheduling, and completes supporting change management documentation Identify, verify, design, and implement system enhancements and business process improvements for key HR processes Performs day-to-day operations, maintenance, and functionality for HR systems, including but not limited to system upgrades, troubleshooting root cause analysis and resolving issues Represent HR Systems team with cross-functional, HRIS-related projects, including implementation, system enhancements, creating functional specifications, managing change control, and all testing Lead and develop internal processes to maintain business process models, testing scenario templates, and all systems-related training materials Configures and maintains user security roles. Collaborates with the HR team regarding the proper security needed for creating/modifying security roles and ensuring effective business processes. Ensures roles are created properly and contain the proper access to HR systems. Assigns and maintains user access. Implements safeguards to ensure employee data privacy and protection Review current HR system functionality for possible improvements, troubleshooting issues, testing new features, and developing and delivering end-user training materials Plan and execute unit, integration, and acceptance testing; and create specifications for systems to meet approved business requirements Participates in biannual release / enhance processes to review functionality, impact analysis, configuration and testing Supports the development of reports for supported functional areas Maintain EIB templates and upload to system Essential Factors: Knowledge: Strong project management and process management skills Advanced knowledge and understanding of HR processes, procedures, and policies to translate business requirements into the system Experience diagnosing, isolating, and resolving issues and recommending and implementing strategies to resolve problems Skills & Attributes: Demonstrated ability to communicate technical information to non-technical audiences Demonstrated ability to work with cross-functional teams and facilitate teams to identify and implement solutions to complex problems Position requires compliance with legal requirements and strict confidentiality of records and information Demonstrated strong attention to detail, accuracy, problem-solving, critical thinking Strong time and project management skills Strong interpersonal skills in dealing with all levels of employees and management Experience: Minimum of 5 years’ experience supporting Workday configuration in areas such as HCM, Absence, Payroll, Time Tracking, Scheduling, Reporting, including Business Process configuration and security Experience supporting US and Canada payroll and time tracking setup Familiarity with time tracking requirements for states of California in USA a plus Previous system implementation experience; Workday a plus Workday Administration experience required Background in supporting HR functional processes (Payroll, Time Tracking, Scheduling, Absence, HCM, Onboarding) Previous exposure to project-related activities through active participation in system-related projects Experience configuring reports and analytics for functional areas supported Qualifications: Bachelor’s Degree or 7 years’ experience

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3.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Greetings from TCS!!!!!!! TCS Hiring for Linux Job Location: Chennai, Ahmedabad Experience Range: 3-5Years Job Description : Required skill set: L2 Linux, L1-L2 DevOps, CloudOps Demonstrates a deep understanding of compute concepts, including virtualization, operating systems, system administration, performance, networking, and troubleshooting. Experience with web technologies and protocols (HTTP/HTTPS, REST APIs, SSL/TLS) and experience troubleshooting web application issues. Strong proficiency in Linux (e.g., RHEL, CentOS, Ubuntu) system administration. Experience with Windows Server administration is a plus. Experience with GCP core services, particularly Compute Engine, Networking (VPC, Subnets, Firewalls, Load Balancing), Storage (Cloud Storage, Persistent Disk), and related services within the Compute domain. Solid understanding of security best practices for securing compute resources in cloud environments, including IAM implementation, access control, vulnerability management, and protection against unauthorized access and data exfiltration. Experience with monitoring tools for troubleshooting and performance analysis. Proficiency in scripting (e.g., Bash, Python, PowerShell) for system administration, automation, and API interaction. Experience with automation tools (e.g., Terraform, Ansible, Jenkins, Cloud Build) is essential Solid understanding of networking concepts and protocols (TCP/IP, DNS, BGP, routing, load balancing) and experience troubleshooting network issues. Excellent analytical and problem-solving skills with the ability to identify and resolve complex technical issues. Strong communication and collaboration skills with the ability to effectively communicate technical concepts to both technical and non-technical audiences.

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5.0 years

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Chennai, Tamil Nadu, India

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Do you have experience delivering enterprise products and services in a high-growth environment? Are you a keen problem solver? Our Story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. About The Role We're on the lookout for a DevOps Engineer to join and play a crucial role in our development and deployment processes. Responsibilities Handling the end-to-end platform support, architecture, troubleshooting, installation, and configuration of applications. Handling the end-to-end platform governance, ensures that the platform is utilized efficiently. Providing HA/DR strategy, configure infrastructure to this strategy and participate in DR exercise. Leveraging AWS design principles, data access patterns, and relevant AWS services. Monitoring AWS resources to ensure availability and scalability. Troubleshooting cloud-related infrastructure incidents and issues. Performing deployments and upgrades in AWS. Improving cloud product reliability, availability, maintainability, and cost/benefit-including developing fault-tolerant tools to ensure general robustness of cloud infrastructure. Requirements Have 5 + years of experience in installations, upgrades, configurations and tuning of PRPC PEGA Infinity versions 2 years of experience working with AWS services EC2, S3, SQS, Lambda, RDS, Athena, AWS Glue, Lake Formation, and SNS Manage and analyzing GC logs, heap dumps, and thread dumps to pinpoint memory leaks Demonstrate experience in debugging Pega-related issues to identify and rectify problems in Pega workflows Rules, and configurations to ensure that Pega applications operate smoothly, meet business requirements, and provide a seamless user experience Demonstrate experience in writing scripts using Python, Ruby, YAML or Shell scripts to automate tasks. Follow of Metadata repositories such as AWS Glue Catalog, Glue crawler for data stored in: S3. Experience fixing vulnerabilities, AWS Cloud Watch event monitoring and Cert update via AWS Cert Manager. Able to work with network features, e.g., cloud network topology, routing. Able efficient resource utilization, and concurrency issues with accuracy to recommend targeted solutions. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Under Department of Labor Regulations (29 CFR Part 471) federal contractors and subcontractors are required to inform employees of their rights under the National Labor Relations Act: https://bit.ly/DOLgov P&T2025 We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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5.0 - 10.0 years

12 - 22 Lacs

Gurugram, Mumbai (All Areas)

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We are looking for a highly skilled Senior Network Engineer with 7-12 years of experience working on large-scale, enterprise-grade IT infrastructure Networks. This engineering role involves high-level support, hands-on deployments, and escalated troubleshooting across core networking and security systems. Candidate needs to have experience on devices such as Cisco 9000/8000 series switches and routers, Fortinet FortiManager/FortiAnalyzer, and Palo Alto Panorama/Strata. You will be part of the engineering team, contributing to network transformation, optimization, and infrastructure readiness for the future. Key Responsibilities: Lead or support escalated L3 troubleshooting for complex enterprise network and security major incidents. Perform end-to-end design validation, device configuration, migration, and deployment for new network rollouts and upgrades. Work on high-performance large data centres and distributed environments Provide expert-level support during change implementations, post-deployment testing, and UAT. Ensure network designs comply with architectural standards, scalability, and future-readiness goals Manage and update high-quality network diagrams and configuration documentation. Participate in vendor coordination for hardware issues, RMAs, and software bugs scrubs. Collaborate with cross-functional teams (Security, Cloud, Ops, service delivery) for holistic incident handling and optimization Contribute to problem management reviews, long-tail incident analysis, and remediation planning Serve in a 16x7 rotational escalation schedule. Device lifecycle management and EOL / EOS management. Key Technical Skills & Experience: Core Networking & Routing: Hands-on experience with Cisco 9000 Series Switches (Catalyst & Nexus), Arista switches. Knowledge of Cisco 8000 Series Routers, ASR & ISR platforms Strong routing protocols: BGP, OSPF, EIGRP, MPLS, VXLAN, VRF/VRF lite SD-WAN knowledge preferred (Cisco, Viptela, Citrix, Versa, Fortinet). Cisco Data Centre technologies like ACI (Spine / Leaf) architecture. Knowledge of HPE devices would be an added advantage. Network Security: Extensive experience on Fortinet Firewalls (FortiGate) including FortiManager / FortiAnalyzer. Deep understanding of Palo Alto Networks including Panorama, Prisma Access / Prisma Cloud, Strata & Next-Gen Firewalls. Familiarity with Cloud instances of PA would be an added advantage. Knowledge and administration experience Cisco ISE. Familiar with Cisco FMC / FTD (Firepower Threat Defence) and ASA platforms Firewall rule design, policy tuning, NAT, segmentation, and HA configurations Basic knowledge and understanding of various audit types like ISO / PCI-DSS, SOC, SOC2, VA/PT. Wireless & LAN Experience with HPE Aruba / Fortigate Wireless / Cisco Wireless LAN Controllers (WLC 9800 Series) and Aps. Troubleshooting large campus/branch wireless deployments (Wireless Band 5/6/7) Tools & Automation: Experience with Network Monitoring Tools (SolarWinds, PRTG, Cisco Catalyst manager) Knowledge of Ansible or Python for automation is a bonus Preferred Certifications (not mandatory but advantageous): Cisco: CCNP Enterprise, CCIE (written or lab) Palo Alto: PCNSE Fortinet: NSE 4/5/6 Cloud: Azure Network Engineer Associate, AWS Advanced Networking Soft Skills & Collaboration: Strong written and verbal communication skills ability to explain complex topics clearly Capability to handle pressure during escalations and major incidents Proven ability to work in matrixed environments and across geographies Attention to documentation, reporting, and escalation hygiene Experience in working with Visio / Ms Excel will be an advantage.

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3.0 - 8.0 years

2 - 5 Lacs

Gurugram

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Network Engineer - L2 - Gurugram (on-site ) - Immediate Joiners Preferred Job Description: We are hiring a Network Engineer L2 with hands-on experience in Routing, Switching, Firewalls, and Wireless technologies. This role demands strong technical expertise, adaptability to handle multiple site support, and a proactive approach to network maintenance and troubleshooting. Key Responsibilities: Manage and support network infrastructure cisco routing, switching, wireless, and firewalls. Troubleshoot and resolve L2-level network issues across office locations. Monitor network performance and ensure high availability and reliability. Collaborate with internal IT teams to implement network upgrades or changes. Maintain network documentation and asset inventory. Candidate Requirements: Minimum 3+ years of experience in network support (L2 level). Strong knowledge of routing protocols (OSPF, EIGRP, BGP), switching, VLANs, firewalls, and wireless networks. Good understanding of LAN/WAN infrastructure Ability to work independently and manage multiple site visits. Other Details: Travel allowance provided ( need to travel to 4 office within few km range - Not field job). 6-day working week (Monday to Saturday). General shift ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:

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8.0 years

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Gurugram, Haryana, India

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Role: Assistant Network Manager Job description: Individual will be responsible to manage a team of highly enthusiast Network engineers (L1/L2/L3) and the support organization global network operations. He'll be expected to provide consistent, high-performing level of service support and also ensure the service availability and operational excellence being a part of the team. 8+ years of experience in Network domain managing global networks. Strong hand-on experience in network domain and available to support the global operations running 24x7. Developing and implementing network designs, including topology, protocols, and network security measures Designing, implementing, and managing network infrastructure, including switches, routers, Firewall & wireless. Monitor network performance and ensure availability and reliability. Perform regular network performance tuning and optimization and Troubleshoot and resolve network-related issues promptly. Implement and maintain network security devices and work on vulnerability closure to ensure compliance In-depth knowledge of networking technologies & solid understanding of networking and core Internet Protocols. In-depth knowledge and hand-on experience on Routing Protocols (BGP) In-depth knowledge and hand-on experience on switching (STP, VSS, HSRP, VRRP, GLBP, Multi-Layer Switches), In-depth knowledge and hand-on experience on Security technologies (Must Checkpoint), (Good to have - Cisco ASA, Fortigate, Palo Alto etc) Thorough knowledge and configuration experience on NAT, IPSec/ SSL VPN setups on Checkpoint & Cisco Firewalls In-depth knowledge and hand-on experience on Links Management (Internet, MPLS IPLC, P2P etc) In-depth knowledge and hand-on experience on Cisco Meraki. Good to have knowledge and understanding on IT Compliance (i.e., PCI, ISO, SSAE and other Industry standard) Good to have knowledge and understanding on Network Monitoring Tools (SolarWinds). Certifications like Cisco CCNP/CCIE, Checkpoint CCSA/CCSE are highly desirable. Excellent Written and Verbal Communication Lead and manage a team of network engineers and provide training and mentoring also coordinate with other IT teams to ensure seamless operations. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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4.0 - 6.0 years

3 - 5 Lacs

Ghaziabad, Mathura, Firozabad

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Role & responsibilities Network Design & Implementation: Develop and implement network architectures tailored to the organization's needs, including LAN, WAN, and wireless systems. Hardware and Software Configuration: Configure routers, switches, firewalls, and other networking devices to optimize performance. Network Monitoring: Monitor network traffic, bandwidth, and performance to ensure consistent service delivery and minimal downtime. Security Management: Implement and enforce network security protocols, including firewalls, VPNs, and encryption methods, to safeguard sensitive data. Troubleshooting and Maintenance: Resolve network issues through proactive troubleshooting and regular system updates, patches, and fixes. Power to install, maintain, and troubleshoot network infrastructure tools including wireless access points, firewalls, routers, switches, and controllers. Commissioning, System integration & testing of CCTV Systems Troubleshooting of CCTV Systems, IP

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1.0 - 3.0 years

0 - 3 Lacs

Mumbai

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Routing Switching

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

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Job Description Role : Transport Sr executive Location : Bangalore Who are we looking for? An experienced transport executive to manage transport operation; routing, adhoc allocation, route allocation, escalation handling, answering employee call, tracking employee pickups & managing drop operations. Candidate should have 3-4 years of experience. Technical Skills  MS excel, Mail management, employee transport management sys Process Skills  Ability respond employee queries on transportation  Handling calls  Managing drivers  Managing team/vendor staff in the shift  Handling escalations from business Behavioral Skills  Understand & Resolve employee issues related to transport  Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.  Effectively collaborates and communicates with the stakeholders and ensure client satisfaction Qualification  Education qualification: BA & above  What’s in for you?  With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.  You get an open and transparent culture along with freedom to experimentation and innovation About The Practice/ Project  Manage 24*7 transport services to 20+ employees Who are we? Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays .

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5.0 years

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Bengaluru, Karnataka, India

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Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - Mirror, DAP and Analytics. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 85 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2 Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. Position Overview: We are looking for a Marketing Operations Specialist with a strong background in data analysis, marketing automation, and stakeholder collaboration to optimize and scale our marketing efforts. The Marketing Operations Specialist will be responsible for driving marketing efficiency through data-driven insights, operational excellence, and cross-departmental collaboration. This role will serve as the key operational backbone of the marketing team, managing data, reporting, and workflows, while working closely with key stakeholders from marketing, sales, product, and finance. Key Responsibilities: Data-Driven Marketing Insights: Analyze marketing data to uncover actionable insights. Generate reports and dashboards that measure campaign performance, lead quality, and ROI, providing insights to marketing leadership and other stakeholders. Marketing Automation & CRM: Oversee the marketing automation platform (e.g., HubSpot, Marketo, Pardot), ensuring data integrity and seamless integration with CRM systems like Salesforce. Implement automated workflows to optimize lead nurturing and scoring. Stakeholder Collaboration: Partner with teams across marketing, sales, product, and finance to share data-driven insights, optimize cross-functional processes, and align marketing strategies with company goals. Present findings and recommendations to various stakeholders for decision-making. Lead Management & Nurturing: Own the lead management process, from lead capture to nurturing, ensuring timely and accurate routing to the sales team. Work with sales teams to optimize lead conversion and improve sales-marketing alignment. Data Analysis & Reporting: Build and manage comprehensive dashboards that track key performance metrics, campaign effectiveness, lead conversions, and pipeline impact. Provide regular reporting to marketing, sales, and executive teams. Performance Optimization: Continuously monitor and analyze the performance of marketing campaigns and workflows, identifying opportunities for improvement in conversion rates, engagement, and overall marketing effectiveness. Marketing Technology (MarTech) Stack Management: Manage and optimize the company’s marketing technology stack, ensuring all tools are integrated, data is accurate, and processes are streamlined. Research and recommend new tools or enhancements. Audience Segmentation & Personalization: Use data and insights to create segmented audience lists and develop personalized marketing strategies, improving engagement and conversion through tailored messaging. Cross-Departmental Reporting: Provide insights to sales, finance, and executive leadership teams to track marketing ROI, pipeline contribution, and overall campaign performance. Help align marketing KPIs with broader company objectives. Key Qualifications: Education: Bachelor’s degree in Marketing, Business, Data Analytics, or a related field. Experience: 5+ years of experience in marketing operations, data analysis, and campaign optimization, preferably in a SaaS or B2B environment. Stakeholder Management: Excellent communication and collaboration skills with the ability to work across departments and present data insights to non-technical stakeholders. Technical Skills: Expertise in CRM systems (Salesforce preferred), data management, and integration. Advanced skills in data analytics and reporting tools like Google Analytics, Tableau, or Power BI. Strong understanding of lead scoring models and marketing attribution. Analytical Skills: Ability to synthesize data from multiple sources and present actionable insights. Strong proficiency in analyzing large data sets and translating them into business recommendations. Marketing Knowledge: Strong understanding of digital marketing tactics, including email marketing, paid campaigns, SEO, and content marketing. Familiarity with audience segmentation, personalized marketing, and omnichannel marketing strategies. Problem-Solving: A data-driven mindset with a passion for optimizing marketing workflows and processes. Demonstrated ability to identify opportunities for improvement and drive initiatives forward. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career growth. A collaborative and innovative work environment. Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

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10.0 years

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Gurugram, Haryana, India

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Role: Telecom Manager Location: Gurugram Mode: Work from Office 24*7 Profile Summary: The demand for skilled Telephony Managers, particularly those with expertise in cloud-based contact center solutions like NICE inContact, Genesis or Amazon Connect. We are looking for professionals who can enhance customer interactions, streamline operations, and leverage technology to drive business success. ​ If you're considering a career as a NICE inContact Telephony Manager, focusing on developing technical expertise, problem-solving skills, and effective communication will be key to success in this role. Primary Job Responsibility: Collaborate with senior management to develop and execute strategies that align with organizational goals. Establish implementation strategy and metrics-driven processes to ensure quality of delivery and uptime of IT infrastructure. Negotiate with vendors, outsourcers, and contractors to secure and manage infrastructure-related products and services. Develop disaster recovery plans and conduct testing to detect faults Engage with clients to understand their business objectives and translate them into technical requirements. This role is primarily responsible for Design, Engineering and operations of Global Supper of Contact Center Technology that are built on heterogeneous platforms consist of Cloud Contact Center like Nice InContact, Genesis, Amazon Connect and Audio codes Work closely with business units, IT departments, and external vendors to align telephony solutions with o Provide subject matter expertise and guidance on best practices. Routing & Workflow Optimization: Design and implement skills-based routing strategies to efficiently direct customer interactions to the appropriate agents. Continuously assess and refine workflows to enhance customer experience and operational efficiency System Implementation & Integration: Lead the deployment and integration of NICE inContact CXone solutions, including voice, chat, email, and SMS channels. Collaborate with architecture teams to design and implement call flows, IVR systems, and backend integrations using API Lead the response to telephony-related incidents, coordinating with technical teams to resolve issues promptly. Communicate effectively with stakeholders during incidents and ensure thorough documentation. Education and Essential Experience: Bachelor degree in Engg. 10+ years’ overall experience. Good to have Contact Center domain exp Project / Implementation experience is must Good exp in team management Certifications in contact center management or NICE CXone platforms are advantageous Key Enablers: Has to play pivotal role in designing, implementation, documentation, project management and handover of the projects to the technology team for business-as-usual support. Strong operational experience, understanding of systems maintenance, licensing, configurations and disaster recovery, SLA's management, vendor management etc. Should have fair understanding of Network basics, additional certifications in voice/ network stream would be beneficiary. Compliance and security related understanding with respect of voice devices & various platforms. Should be forward looking and have good industry trends and forthcoming technologies in the voice arena like Omni channel capabilities, chatbot, speech analytics, virtual assistant, Amazon connect etc\ Strong Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on premise-to-cloud migration deployments Has to be a good team player, and lead from the front in setting up appropriate learning and conducive environment for development of team. Ability to work effectively on multiple projects at a time Keeps documentation up to date for all telecommunications systems but not limited to toll / toll-free numbers, call center routing, trunk routing and voice announcement scripts. Interacts with end-users (including internal & external clients) in developing solutions to problems or creating efficiencies pertaining to Telecom processes that impact business. 24/7 availability for remote support also apart from regular office hours Act as a Single Point of Contact for assigned projects to ensure all infrastructures is deployed according to the standards. Excellent verbal and written English communication, interpersonal and customer service skills. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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7.0 - 12.0 years

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Hyderabad, Telangana, India

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Job Role - Network Admin-Routing & Switching Experience Range: 7 to 12 years. Job Locations: Hyderabad Job Description Must Have: Network Administration and Management of network solutions in enterprise data centers and remote offices across the globe · Handson experience on routing · Sound knowledge on switching technologies like ARP, MAC address table, VLANs, STP, EtherChannel, Switch stacking, HSRP/VRRP, Access-Lists (ACLs), NAT etc. · Knowledge on routing protocols like OSPF, EIGRP, BGP configuration and troubleshooting routing related issues · Hands-on experience on Cisco devices IOS upgrades, Network devices replacements · Hands-on experience in enterprise LAN and WAN issues troubleshooting · Hands-on experience on Cisco wireless controllers & Meraki · Troubleshoot enterprise wireless network issues globally · Must have experience in enterprise network operations · Experience in network monitoring tools like SolarWinds, Nagios etc. · Able to raise case with Cisco TAC and work with them for the resolution · Able to raise tickets with ISPs and other third-party vendors for any issues · Experience in NOC (Network Operations Center) incident Management, change management through ServiceNow portal

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7.0 - 12.0 years

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Hyderabad, Telangana, India

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Job Role - Network - Fortinet Firewall Experience Range: 7 to 12 years. Job Locations: Hyderabad Job Description Must Have: Network Administration and Management of network solutions in enterprise data centers and remote offices across the globe · Handson experience on routing · Sound knowledge on switching technologies like ARP, MAC address table, VLANs, STP, EtherChannel, Switch stacking, HSRP/VRRP, Access-Lists (ACLs), NAT etc. · Knowledge on routing protocols like OSPF, EIGRP, BGP configuration and troubleshooting routing related issues · Hands-on experience on Cisco devices IOS upgrades, Network devices replacements · Hands-on experience in enterprise LAN and WAN issues troubleshooting · Hands-on experience on Cisco wireless controllers & Meraki · Troubleshoot enterprise wireless network issues globally · Must have experience in enterprise network operations · Experience in network monitoring tools like SolarWinds, Nagios etc. · Able to raise case with Cisco TAC and work with them for the resolution · Able to raise tickets with ISPs and other third-party vendors for any issues · Experience in NOC (Network Operations Center) incident Management, change management through ServiceNow portal

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8.0 - 12.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

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We are seeking a highly experienced and resourceful Lead IT Infrastructure Support Engineer to oversee and optimize enterprise IT systems, including Windows Server infrastructure and office network environments. This role demands a proactive problem solver with in-depth technical skills, a collaborative mindset, and the ability to operate effectively in a dynamic offshore delivery center environment. The ideal candidate will confidently manage complex IT infrastructure, resolve technical challenges, and contribute to improving IT processes and performance. Responsibilities Administer Windows Server environments (2008-2022), including Active Directory, DNS, DHCP, GPOs, DFSR, and MDT Ensure Windows 10/11 OS hardening, patch management, and proactive system health monitoring Configure and troubleshoot network devices like switches, routers, and firewalls Manage VLANs, firewall policies, NAT, and secure remote access solutions like VPN Support integration and maintenance of endpoint security tools Provide L2/L3 support for incidents, perform root cause analysis, and maintain accurate documentation Supervise IT asset management, coordinate hardware procurement, and liaise with vendors Create and maintain up-to-date configuration files, SOPs, and disaster recovery documentation Participate in compliance audits (ISO/ISAE) and infrastructure assessments Collaborate with global teams to optimize processes and enhance operational efficiency Requirements 8-12 years of experience in IT infrastructure support and administration Knowledge of Windows Server 2008-2022, Windows 10/11, and associated system tools Expertise in Active Directory, DNS, DHCP, MDT (LTE)/WDS, WSUS Skills in network routing, switching, VLAN management, and secure remote access solutions like VPN Background in Palo Alto firewalls and endpoint security solutions Familiarity with troubleshooting tools like ping, tracert, and nslookup Nice to have Competency in working with Palo Alto technologies Understanding of compliance standards and requirements for ISO/ISAE audits Flexibility to adapt to emerging IT technologies suitable for enterprise environments

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0 years

0 Lacs

Mumbai Metropolitan Region

Remote

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Description Daily Activities: Accept Inbound Calls/Chat/Self Service tickets according to agreed Service Level Target (SLT). Record and process tickets following agreed process and procedures including but are not limited to:  Identify/Classify/Evaluate incident types, priority, and service interruptions  Records incidents by symptom and resolution  Perform customer call backs as required  Closing Incidents/Request with confirmation from customers Using problem-solving and people skills to ensure swift resolutions to technical issues. Triage, diagnose and perform basic troubleshooting on computer error messages and failures and resolve or make recommendations for resolution of Incidents and Request. Utilize all technical tools/resources like remote management software to provide resolution in one call whenever possible. Address user concerns regarding hardware, software, and networking Account administration: new user requests, leaver requests, password requests etc., Timely ticket routing to next team when first attempt to resolution failed and follows defined exceptions. Coordinates with L2/other support team when applicable. Handles Special Projects as applicable and process Software Installation Request Escalate issues to next level support if needed Business Value Consistent and quality service delivery of end user support and request fulfillment Efficiency and cost savings. Service Desk can resolve those minor issues themselves, giving more bandwidth for next level of support to deal with the more complicated ones. Driver of great customer experience. Ability to quickly adapt to business requirements and provide effective and efficient solutions. The Role Please enter the responsibilities of the role  Perform customer support to client via telephone, chat, self-service tickets etc…  Resolving the issues through phone, chat and self-service communication channels  User Account management such as password resets, account unlock, assigning permissions, for reported incidents and requests.  Provide connectivity support for home users which includes network routers, Citrix, Virtual Technologies, MFA and VPN  Providing support for Microsoft Office 365, Windows, Chrome device, printer, mobile etc.,  Help resolve software and technical questions for the customer efficiently and effectively  Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.  Effectively manage length of calls, handle time, and after call work.  Manage customer expectations regarding estimated response times for issue resolution.  Achieve target SLAs like response and resolution times by partnering within L1, L2 and L3 Support organizations  Identifying potential major incidents and problems and highlighting them to management.  Escalating incidents that cannot be resolved, to the next level of support in line with service level agreements (SLAs).  Demonstrate effective soft skills, active listening skills and ability to empathize with customer’s situation  Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team to promote a 5-star customer service.  Promote teamwork and Service Desk success. The Requirements Please enter the minimum criteria, skills, education, licenses etc. required to do this job At least two years' experience in an IT performance analysis and end-user support role. Associate's or bachelor's degree in computer science, information systems, or similar is a plus. ITIL Foundation, IELTS, TOEFL Certification is an advantage. In-depth and current knowledge of computer programs, hardware, and business applications. Basic knowledge of Windows, MS Office 365, MFA, VPN, Citrix, Azure, Active Directory and Exchange Server related tools is a must/ Proficiency in Service Now ticketing tool or other task management software. Skilled in balancing technical knowledge with customer service skills. Analytical and problem-solving skills. Collaboration, communication, and interpersonal skills. Excellent organizational and time management skills.

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7.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

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Job Summary Network Engineer ¿ L2/L3 ¿ India (Pune and Hyd) (24x7 support Shift) with Work from office. Primary Skills: Networking concepts with NAC deployment experience, CCNA, CCNP. Experience: 7 to 10 years of total work experience. Required Skills: Strong experience on Routing and Switching, BGP & Cisco ASR, Juniper Routers Strong troubleshooting techniques on Networking technology Managed large enterprise WAN, LAN and WLAN networks. Hands on experience with NAC deployment. Expertise in multi vendor L2/L3 switches. In depth knowledge of LAN/WAN support for data networks at Access, Aggregation, and Core network including redundancy protocols such as HSRP, VRRP etc. In depth knowledge of WLAN technologies ¿ Wireless controller & access points. Thorough understanding of modern service provider TCP/IP data networks including MPLS, OSPF, BGP4, STP, RSTP, VTP, VLAN. Familiarity with MPLS & WAN communication technology like Internet VPN, SSL VPN. Good knowledge and hands on experience with routing

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