6428 Routing Jobs - Page 23

Role Purpose:B3 -6+yrs Rel 72345 Job TitleNetwork Engineer (L3) SD-WAN, SD-LAN, WiFi (Cisco & HPE Aruba) Job Summary: The Network Engineer (L3) will be responsible for designing, implementing, and maintaining enterprise network solutions, focusing on SD-WAN, SD-LAN, and WiFi technologies from Cisco and HPE Aruba . This role requires deep technical expertise in network architecture, troubleshooting, and optimization to ensure high availability, security, and performance. Key Responsibilities: Network Design & Implementation: Architect and deploy SD-WAN, SD-LAN, and WiFi solutions using Cisco and HPE Aruba technologies. Configuration & Optimization: Configure routers, switches, access points, and security policies to enhance network performance. Troubleshooting & Support: Provide L3-level support for complex network issues, ensuring minimal downtime. Security & Compliance: Implement security best practices, including firewall policies, VPN configurations, and access control . Monitoring & Performance Management: Utilize network monitoring tools to analyze traffic patterns and optimize performance. Documentation & Training: Maintain detailed network documentation and provide training to junior engineers. Collaboration: Work closely with IT teams, vendors, and stakeholders to align network strategies with business goals. Required Skills & Qualifications: Expertise in SD-WAN & SD-LAN: Strong knowledge of Cisco SD-WAN (Viptela, Meraki) and HPE Aruba EdgeConnect SD-Branch . WiFi Networking: Experience with Cisco Wireless LAN Controllers (WLC), HPE Aruba Instant APs, and WiFi optimization . Routing & Switching: Advanced knowledge of Cisco IOS, NX-OS, and ArubaOS . Security & VPN: Familiarity with firewalls, VPNs, and network access control (NAC) . Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Implementation. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience1-3 Years.

LOcation :Pune 6+yrs Job TitleNetwork Engineer (L3) SD-WAN, SD-LAN, WiFi (Cisco & HPE Aruba) Job Summary: The Network Engineer (L3) will be responsible for designing, implementing, and maintaining enterprise network solutions, focusing on SD-WAN, SD-LAN, and WiFi technologies from Cisco and HPE Aruba . This role requires deep technical expertise in network architecture, troubleshooting, and optimization to ensure high availability, security, and performance. Key Responsibilities: Network Design & Implementation: Architect and deploy SD-WAN, SD-LAN, and WiFi solutions using Cisco and HPE Aruba technologies. Configuration & Optimization: Configure routers, switches, access points, and security policies to enhance network performance. Troubleshooting & Support: Provide L3-level support for complex network issues, ensuring minimal downtime. Security & Compliance: Implement security best practices, including firewall policies, VPN configurations, and access control . Monitoring & Performance Management: Utilize network monitoring tools to analyze traffic patterns and optimize performance. Documentation & Training: Maintain detailed network documentation and provide training to junior engineers. Collaboration: Work closely with IT teams, vendors, and stakeholders to align network strategies with business goals. Required Skills & Qualifications: Expertise in SD-WAN & SD-LAN: Strong knowledge of Cisco SD-WAN (Viptela, Meraki) and HPE Aruba EdgeConnect SD-Branch . WiFi Networking: Experience with Cisco Wireless LAN Controllers (WLC), HPE Aruba Instant APs, and WiFi optimization . Routing & Switching: Advanced knowledge of Cisco IOS, NX-OS, and ArubaOS . Security & VPN: Familiarity with firewalls, VPNs, and network access control (NAC) . Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Implementation. Experience5-8 Years.

Role Purpose Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform thorough testing and validation of catalog items and workflows Provide training and support to end-users and other team members if needed ServiceNow CSA certification is minimum and ServiceNow CAD is a plus Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform thorough testing and validation of catalog items and workflows Provide training and support to end-users and other team members if needed ServiceNow CSA certification is minimum and ServiceNow CAD is a plus Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform thorough testing and validation of catalog items and workflows Provide training and support to end-users and other team members if needed ServiceNow CSA certification is minimum and ServiceNow CAD is a plus Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: ServiceNow - SaaS. Experience5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Telecom Packet Optical NE Layer 2 SW. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Wireless LAN. Experience5-8 Years.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are seeking an exceptionally strategic and results-driven Senior Manager, Outbound Sales, to lead our new business acquisition efforts. As a Level 5 leader, you will be responsible for defining, implementing, and optimizing our global outbound sales strategy, driving significant revenue growth by proactively identifying and engaging new, high-value enterprise clients. This role requires a proven track record of building and scaling high-performing outbound sales teams, developing market-leading strategies, and a deep understanding of complex sales cycles. You will lead managers and individual contributors, fostering a culture of excellence, innovation, and continuous achievement. Key Responsibilities 1. Strategic Leadership & Planning: Develop and execute comprehensive global outbound sales strategies that align with the company's overall revenue goals and market expansion objectives. Analyze market trends, competitive landscapes, and customer insights to identify new opportunities and refine outbound motions. Set ambitious, yet achievable, sales targets and KPIs for the entire outbound organization, ensuring consistent overachievement. Lead the selection, integration, and optimization of sales technology solutions and AI/ML tools to enhance outbound efficiency and effectiveness. Contribute to the broader company strategy, advocating for outbound sales needs and opportunities. 2. Outbound Sales Execution & Growth: Drive significant new business acquisition by pioneering and scaling effective outbound prospecting and engagement methodologies. Oversee the development of targeted account-based strategies and multi-channel outbound campaigns. Ensure the consistent and repeatable conversion of cold outreach into qualified opportunities and closed deals. Lead high-stakes, strategic negotiations for complex enterprise agreements, ensuring favorable terms and maximizing mutual value. Continuously innovate and adapt outbound tactics based on performance data and market feedback. 3. Team Leadership & Development: Build, lead, mentor, and develop a world-class team of outbound sales managers and individual Account Executives. Responsible for recruiting, hiring, onboarding, and ongoing performance management of direct reports and the wider team. Cultivate a high-performance, resilient, and collaborative culture that emphasizes continuous learning, accountability, and exceeding targets. Implement comprehensive sales training and enablement programs tailored for outbound roles. Identify and nurture future sales leaders within the outbound organization. 4. Sales Operations & Analytics: Strategically manage and optimize outbound sales operations, including territory planning, lead routing, and compensation planning. Leverage advanced sales analytics and forecasting models to provide actionable insights and drive data-driven decisions. Ensure CRM data integrity and provide clear, insightful reporting on outbound performance to executive leadership. Identify and implement process improvements that significantly enhance outbound sales efficiency and scalability. 5. Cross-functional Collaboration & Influence: Drive strategic alignment and collaboration with Marketing, Product, Customer Success, and Operations teams to ensure a seamless end-to-end customer journey and optimize sales support. Act as a key stakeholder and influencer in product roadmap discussions, providing market feedback from outbound efforts. Build and maintain critical strategic partnerships and alliances that create significant competitive advantages and open new channels for outbound growth. Qualifications Bachelor's degree in Business, Marketing, or a related field; MBA or advanced degree preferred. 8-12 years of progressive experience in outbound sales in North American market, with at least 5 years in a leadership position managing teams of Outbound Account Executives. Proven track record of consistently exceeding large, complex sales quotas and driving significant new business growth. Extensive experience building, coaching, and scaling high-performing outbound sales organizations. Demonstrated expertise in strategic sales planning, operations, and analysis. Experience with global market expansion is a significant plus. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: CISCO ACI Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Checkpoint Firewalls and VPN. Experience8-10 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Network Automation. Experience5-8 Years.

1. Support for After Market Sales for Nuclear Business. 2.Provide techno commercial support like Offer Preparation against Indent/ RFQ. 3. Prepare and maintain pump Install base and support in documentation like Booking of Purchase order in SAP, Create BOM, Routing of SO etc. 4. Coordinate with Cross Functional Departments & Vendors for smooth processing of Purchase Orders. 5. Review pump data sheets, performance curves, QCP & further submission to Clients/ Consultants for their approvals during pre-biding stage. 6. Review aggregate & pump part list with respect to approved / final documents and drawings. 7. Bid the tenders on GeM portal. 8. Ensure proper data compilations with respect targets, Agreements and Tender, Enquiry base and enquiry. 9. Plan and visit regularly to customers for pre-tendering / sales activity. 10. Ensure timely submission of offers to customers and convert the same to orders

Shrimad Rajchandra Mission Dharampur is looking for Senior Placement Officer to join our dynamic team and embark on a rewarding career journey Career Counseling: Provide guidance and career counseling to students or job seekers, helping them identify their skills, interests, and career goals Job Placement: Facilitate job placements by matching candidates with suitable job openings based on their qualifications and preferences Employer Engagement: Build and maintain relationships with employers, businesses, and organizations to understand their hiring needs and requirements Job Postings and Recruitment: Post job vacancies and coordinate recruitment processes, including conducting interviews and coordinating selection procedures Resume and Interview Preparation: Assist candidates in preparing resumes, cover letters, and interview techniques to enhance their chances of securing a job Internship and Training Opportunities: Identify and promote internship and training opportunities for students and job seekers to gain practical experience Networking Events: Organize job fairs, networking events, and industry-specific workshops to connect candidates with potential employers

Greetings from Tata Consultancy Services!! We are hiring : Network Administrator Experience : 3 to 8 years Location : Indore Required Technical Skill Set: Routing, Switching, CCNA, CCNP,Palo Alto Firewalls, Load Balancers (F5),Cisco Must-Have Cisco Routers, Cisco Catalyst & Nexus Switches LAN/WAN (MPLS, SDWAN) Firewalls Network Diagrams (Visio) Palo Alto Firewall Load Balancers (F5 Responsibility of / Expectations from the Role Excellent Communication and Articulation Skills System Design Expertise Understanding of Telecom business processes Result Orientation to close the design Eye for details – follow up tracking

Req ID: 327517 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Routing and Switching - Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). JOB SUMMARY: Designs secure network solutions that maximize the sharing of applications, information, and resources across the company. Designs secure global networks and establishes standards based on business objectives. Defines network business requirements and implements effective global network strategies. Establishes network standards. Analyzes and resolves complex network related problems, up to and including Level 3. Analyzes and tests all elements of the network infrastructure. JOB DESCRIPTION: Individuals have a deep understanding of their own subject area and a broad understanding of related subject areas. They handle diverse issues and lead projects that contribute to the companys success. Researches emerging network technologies and makes recommendations based on future business needs. Responsible for complex testing and analysis of all elements of the network facilities. Provides guidance and direction to less-experienced network engineers. Assists with performance evaluations of less-experienced network engineers. Regularly assists in orienting, training, assigning and checking the work of less experienced engineers. Applies advanced understanding of NTT DATA s business needs in the development of network resources. Analyzes and provides innovative solutions to network engineering and design projects. SKILLS: Possesses and routinely applies broad knowledge of network related processes and procedures to the completion of complex assignments. Possesses knowledge, skills and abilities required to resolve most network related problems. Advanced knowledge of network performance, hardware and software. Serves as a resource to others in the resolution of highly complex problems. Ability to consistently apply broad knowledge of network administration to the diagnoses and resolution of network problems. Effective communication skills within and outside team. Advanced knowledge of security issues and implications to network solutions Cisco Routing and Switching. Cisco Wireless Administration and Troubleshooting. Cisco Meraki. Cisco Viptela.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.

Location:- Pune Rate :- up to 100K EXp :- 5+ years L2 -SDWAN Admin The goal is to provide unprecedented business advantages through a software-based approach that allows for unmatched agility, cost savings and flexibility. We have created a feature-rich, scalable yet simple to use software platform to implement many different enterprise and service provider use cases, including Full software-defined branch for enterprise customers. Secure SD-WAN for enterprises with layered security. Next-generation managed services for service providers. Job description Responsible for the delivery of network planning, design, implementation & optimization services . Create Low Level and High-Level designs ofSDWAN and Route/Switch networks utilizing industry best practices with hardware to include Velo Edge and multivendor Lan devices. SDWAN Velo Cloud / Cisco Meraki Technology experience required ,Experience in zero touch provisioning of SD-WAN edge devices Lead the delivery of network solutions including Velo Edge's, switches, firewalls, load balancers and other network hardware appliances as needed. Oversee/perform new and existing equipment, hardware, and software upgrades. Perform installation, configuration, maintenance, and troubleshooting of customer managed hardware, software, and peripheral devices. Monitor network performance and troubleshoot problem areas as needed. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Must have at least 3-5 years of experience designing, deploying, and implementing Velo CloudSDWAN Edge and Route/Switch hardware. Experience creating logical design models in VCO VeloCloud Orchestra Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, VCMP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec). Strong knowledge of IP communication and routing is required (OSPF, EIGRP, BGP). Experience with inter-company routing is preferred technology. 1. Lead Administrator L1 SD-WAN Admin (Band B3) **Location:** Pune, India **Summary:** Responsible for overseeing the administration of SD-WAN systems, ensuring optimal performance and security. Key Responsibilities: - Manage and maintain SD-WAN systems. - Monitor network performance and troubleshoot issues. - Implement security measures and protocols. - Collaborate with other IT teams to ensure seamless integration. Required Qualifications: - Bachelor's degree in Computer Science or related field. - 3+ years of experience in SD-WAN administration. - Strong knowledge of network protocols and security. - Excellent problem-solving skills. 2. PMO Executive L2 IT Operations Management (Band B2) **Location:** Pune, India **Summary:** Supports the IT Operations Management team by coordinating projects, managing resources, and ensuring timely delivery of IT initiatives. Key Responsibilities: - Coordinate and manage IT projects. - Allocate resources and track project progress. - Ensure timely delivery of project milestones. Communicate with stakeholders and report on project status. Required Qualifications: - Bachelor's degree in Business Administration or related field. - 2+ years of experience in project management. - Strong organizational and communication skills. - Proficiency in project management tools. Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

ROLE: Network Infrastructure specialist DEPARTMENT: Technology Services Total years - 8 - 10 years Loacation - Chennai/ Bangalor Rates including mark up - 115K/M- 115K/ Mandatory skills - Routing and SwitchingSDWAN, Cisco Viptela KEY RESPONSIBILITIES/CHALLENGES: A dynamic individual is required to join the Network Delivery team under Technology services to enhance our Infrastructure development and change the bank capability within our banks business. The key challenge will be to deliver the requirements below in an environment with a high rate of growth: Responsible for end to end quality delivery of assigned network project ensuring adherence to Network engineering standard and the subsequent handover to Operation team Responsible to ensure projects solution are in line with approved standard and meets the required outcome from stakeholder Ensures assigned network project tasks are delivered on time, on budget against agreed scope Provide consultancy and advisory services to business, system developer and technology stakeholders for any matter related to assigned project working together with engineering team and project lead Delivers high quality solutions for the bank on both internal & external connectivity requirements SELECTION CRITERIA: Bachelor Engineering Degree Preferably possess a valid Cisco Certified CCNP certifications Strong knowledge in Routing and Switching, Strong Knowledge and experience in Cisco products (Nexus, Catalyst, Routers) Strong Knowledge and experience in Wireless (Cisco and Aruba) Minimum of 6 to 8years practical experience in infrastructure development life-cycles, testing, implementation, systems administration and support. Troubleshoot performance issues on Routing and Switching Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: CISCO Nexus Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience8-10 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cisco Routing and Switching. Experience3-5 Years.

Experience in Implementation of all Network platforms WAN/LAN/WI-FIExcellent Knowledge and troubleshooting skill on the below technologies:VPN technologies - IPSec, DMVPN etc.Routing protocols - BGP, OSPF, EIGRP, ISIS etc.Riverbed Steel.LAN TechnologiesVLANWi-FiPredictive survey, AP design, AP onboarding into WLCAruba ClearPass and Cisco ISERiverbedPrepare high quality of SOP/MOPS documents.Solid understanding of network operating systems (JUNOS and Cisco IOS)Provide Level 2 support and troubleshooting to resolve issues. (This includes diagnosing network problems, analyzing network logs, and implementing solutions to resolve network issues)Assist in network design and implementation.Update knowledge base with known errors.Flexible to work in 24x7 Shifts.Experience with Internet VPNs remote implementation, troubleshooting, and problem resolution is desired.Sharp troubleshooting skills. Ability to work independently.Work within established configuration and change Management policies.Troubleshoot issues with Network Deployment.Performing network maintenance and system upgrades including service packs, patches hot fixes and security configurationsProven experience in a network administrator role Rate120K / Month Hyderabad/Pune Excellent Communication With 4 + years of exp for B-2 and 8 + years of exp for B-3, Working and practical hands on experience on Cisco wireless ( WLC & AP , DNAC ) , Routing & Switching and Layer 2 & Layer 3 protocol. Technical Knowledge :- Hands on working experience on OSPF , BGP, MPLS VPN,Wireless protocols, STP. Multivendor like Cisco & Juniper hands on experience will add advantage. Location Pune & Hyderabad. Rotational shifts 24* 7 and mostly Night & Evening shifts. Troubleshooting and Problem Resolution - Diagnose and resolve complex network connectivity problems. Prepare SoP and create workflows to troubleshoot issues for L1 team. Identify the root cause of incidents. Escalate unresolved issues to the next level. Monitoring and Maintenance: Monitor network infrastructure and solutions for potential problems. Identify and address common incidents and opportunities for improvement. Execute approved maintenance activities, including patching and configuration changes. Ensure the smooth operation of Telcom enterpriseservices. Support and Communication: Provide technical support to users and clients and L1 support Respond to user inquiries and resolve complex technical issues. Communicate effectively with users and other team members. Follow handover procedures for shift changes to ensureservicecontinuity. Security: Be aware of basic network security concepts and protocols. Follow security procedures and guidelines. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Checkpoint Firewalls and VPN. Experience8-10 Years.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Responsibility are Implement and maintain VPNs, IPSec tunnels, and SSL VPNs using Palo Alto and FortiGate technologies.Proficiency in routing protocols BGP, OSPF Configure proxy and network access control (NAC) solutions.Hands-on experience with FortiManager, and FortiAnalyzerCreate and Perform firmware upgrades, patches, and routine maintenance on firewalls.cIntegrate firewall solutions with SIEM, IDS/IPS, endpoint protection, and cloud security tools.Monitor network performance and security systems, responding to security incidents and conducting root cause analysis.Investigate and respond to security breaches, malware infections, and intrusion attempts. Implement network virtualization, micro-segmentation, distributed fire walling (DFW) .Troubleshoot and optimize NSX networking components, including VXLAN, Overlay, Edge Services Gateway (ESG), and Distributed Logical Routers (DLR) and Configure NSX Security Policies, NAT, VPN, Load Balancing, and Firewall rules Expertise in NSX-T components such as Transport Zones, Edge Nodes, and T0/T1 Gateways. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others Required Technical and Professional Experience : Total 10+ years of experience. Experience in cybersecurity, SOC, or security engineering roles. Hands-on experience with WAF, IBM DAM, IBM GDE, Force point Proxy, DLP , Email Gateway. Strong knowledge of network security, endpoint security Qualification: BSc. B.E./B. Tech, M.E. /M. Tech Preferred Technical and Professional Experience : Experience with DAM solutions such as IBM Guardium Ability to monitor and audit database activities for unauthorized access and suspicious activities Experience with Thales CipherTrust Understanding of key management solutions (KMS) and Hardware Security Modules (HSMs) Certifications : PCNSE, NSE4 ,WAF, Network Virtualization (VCTA-NV) , Force point DLP, Web Security Administrator Certification , CEH , CompTIA Security+ Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.