2 Routerswitch Configuration Jobs

About the Company: Stem is a global leader in AI-enabled software and services focused on enabling customers to plan, deploy, and operate clean energy assets. With a comprehensive set of solutions that revolutionize the development, construction, and operation of solar and energy storage projects, Stem offers integrated software, edge products, and full lifecycle services from a team of experts. Over 16,000 global customers trust Stem to optimize the value of their clean energy projects and portfolios. For more information, visit http://www.stem.com. Responsibilities: - Identify, prioritize, and troubleshoot incidents remotely in alignment with customer business requirements, organizational policies, and operational impact. - Schedule and monitor the execution of grid service events. - Develop new rules for the data engine to support strategic root cause corrections. - Monitor and troubleshoot various information and network systems, including LAN/WAN systems, firewalls, IoT systems, operating systems, and energy storage management systems. - Record operational incidents in JIRA. - Collaborate with field technicians for installation and operational issue resolution. - Inform field service, customer operations, and third-party service providers about issues, outages, and remediation progress. - Work with internal and external technical and service teams to provide temporary and permanent solutions to system issues and update knowledge base articles. Requirements: - Bachelor's degree (BTech/BE) in Electrical Engineering, Electrical and Electronics Engineering, or Electronics and Communication Engineering from an accredited college or university. - Proficiency in communication protocols such as MODBUS RS485 and TCP/IP communications, networking fundamentals like DHCP/Static, DNS, TCP/IP protocols, router/switch configuration, and IP address planning. - Knowledge of electrical power systems, solar power systems, and Battery Energy Storage Systems (BESS). - Experience in analyzing large datasets and data analysis. - Familiarity with server operating systems and network devices. - Ability to creatively solve problems in ambiguous situations. - Experience with executing custom scripts (light coding/understanding). - Strong verbal and written English language skills. Preferred: - Experience in solar asset performance analysis. - Proficiency in communication protocols like MODBUS RS485 and TCP/IP communications, networking fundamentals, and router/switch configuration. - Experience in providing remote support using virtual desktop tools. - Familiarity with Jira, Confluence, Tableau, Plotly, SQL, Python, Linux/command line, Big Data visualization, and relational databases. - Analytical aptitude and ability to work effectively under stress. Job Location: Gurugram, Haryana with 24*7 PST/PDT working hours.,

About Stem Stem is a global leader in AI-enabled software and services that empower customers to plan, deploy, and operate clean energy assets. The company provides comprehensive solutions that revolutionize the development, construction, and management of solar and energy storage projects. Stem offers an integrated suite of software and edge products, along with full lifecycle services delivered by a team of renowned experts. With over 16,000 customers worldwide, Stem is trusted to optimize the value of clean energy projects and portfolios. For more information, visit http://www.stem.com. Responsibilities - Identify, prioritize, and troubleshoot incidents remotely in alignment with customer business requirements and organizational policies. - Schedule and oversee the execution of grid service events. - Develop new rules for the data engine to facilitate strategic root cause corrections. - Monitor and troubleshoot various information and network systems, such as LAN/WAN systems, firewalls, IoT systems, operating systems, and energy storage management systems. - Log operational incidents in JIRA for tracking purposes. - Collaborate with field technicians during installation and resolution of operational issues. - Inform field service, customer operations, and third-party service providers about issues, outages, and remediation progress. - Engage with internal and external technical and service teams to establish temporary and permanent solutions for system issues, and update knowledge base articles accordingly. Requirements - Hold a BTech/BE degree in Electrical Engineering, Electrical and Electronics Engineering, or Electronics and Communication Engineering from an accredited college or university. - Possess a strong understanding of communication protocols such as MODBUS RS485 and TCP/IP communications, networking fundamentals like DHCP/Static, DNS, TCP/IP protocols, as well as router/switch configuration and IP address planning. - Knowledgeable about electrical power systems, solar power systems, and Battery Energy Storage Systems (BESS). - Proficient in analyzing large datasets and performing data analysis. - Familiarity with server operating systems and network devices. - Ability to think innovatively to resolve problems in ambiguous scenarios. - Experience with executing custom scripts (light coding/understanding). - Excellent verbal and written communication skills in English. Preferred - Background in solar asset performance analysis. - Strong understanding of communication protocols including MODBUS RS485 and TCP/IP communications, networking fundamentals like DHCP/Static, DNS, TCP/IP protocols, router/switch configuration, and IP address planning. - Experience in providing remote support using virtual desktop tools. - Proficiency in Jira, Confluence, Tableau, Plotly, SQL, Python, Linux/command line, Big Data visualization, and relational databases. - Analytical aptitude and the ability to work effectively under pressure. Job Location Gurugram, Haryana with 24*7 PST/PDT working hours.,