Telecaller in Technical Support Adeeba e Services Pvt. Ltd.

1.0 - 5.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world. In the next decade, the fundamentals of the retail sector will change in a big way. Every retail store will require its own ecommerce website, offering customers the options of where, how, and what to purchase - in-store or online, for take-away or delivery. This transformative period presents an exciting opportunity for the retail industry, and it is essential to prepare for it. The ability to revolutionize the face of retail worldwide lies in our hands. With a vast canvas to innovate upon, it is evident that we are leading the industry. Adeeba-E-Services is at the forefront of reshaping the future of commerce. Join us in this journey of transforming the world. We are looking for individuals to join us as part of the Inbound Technical Support Process team at our Salt Lake office in Kolkata. The ideal candidate should have 1 to 5 years of experience in technical support, specifically dealing with computers, printers, and router support in a BPO environment. **Job Role:** 1. Engage with customers from the US through cold calling and effectively resolve their technical issues. 2. Offer appropriate solutions and promote relevant services and packages. **Criteria:** - Prior experience in international BPO insales. - Previous experience in technical support sales, preferably in outbound or inbound setups. - Excellent communication skills. - Proficiency in call closing and sales techniques for technical support. - Willingness to work in night shifts. **Benefits:** 1. Competitive salary with incentives. 2. Attendance incentives. 3. Fixed shift timings. 4. Supportive and friendly work environment. For further information and to apply, please contact Ayesha (HR) at 9051449800. **Qualifications:** - H.S. **Additional Information:** - Strong communication skills required. - Must be flexible for night shifts.,

Posted 2 weeks ago

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Customer Sales Executive Adeeba e Services Pvt. Ltd.

1.0 - 5.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E Services Pvt. Ltd is a globally reputed company that provides best-in-class IT solution services to clients worldwide. As the retail sector undergoes significant transformations in the upcoming decade, with every retail store eventually needing its ecommerce platform, we find ourselves at the forefront of this exciting time for the industry. Our role in reshaping the future of retail on a global scale is crucial, and our track record speaks for itself as we outperform others in the field. Join us at Adeeba-E-Services and be part of this transformative journey. We are looking for individuals to join our team at the Salt Lake office for the Inbound Technical Support Process. The ideal candidates should have 1 to 5 years of experience in technical support, particularly in computers, printers, and router support in a BPO environment. The position offers a CTC ranging from 1.5Lacs to 2.5Lacs and is based in Kolkata (Saltlake) with a US Shift schedule. Key Responsibilities: - Engage with customers from the US through cold calling to address and resolve technical issues. - Offer appropriate solutions and present relevant service packages to customers. Requirements: - Previous experience in an international BPO for outbound sales. - Technical support background is preferred. - Strong communication skills are a must. - Proficiency in call closing for technical support. - Willingness to work night shifts. Benefits: - Competitive salary with incentives. - Additional incentives for good attendance. - Fixed shift timings. - Supportive and friendly work environment. Qualifications: - H.S (High School) qualification. Additional Information: - Candidates must possess good communication skills. - Flexibility to work night shifts is required.,

Posted 3 weeks ago

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