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0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: Adeeba E-Services Pvt. Ltd. is looking for candidates to join their team for the UK/US Shift Inbound Tech Support Process. As a part of this role, you will be responsible for taking inbound calls related to printer, router, and antivirus issues from customers. Your main tasks will include diagnosing the problems, recommending suitable solutions, and selling technical support plans along with relevant software. Key Responsibilities: - Take inbound calls from customers facing printer, router, and antivirus issues - Diagnose the problems accurately - Recommend the best plan to resolve the technical issues - Sell technical support plans and relevant software to customers Qualifica...
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
bengaluru
Work from Office
Role & responsibilities Minimum SSC (10th) passed, Any Graduation, Preferred BE, B. Tech, BCA, Diploma in technical/trouble shooting Preferred candidate profile Fresher/Experienced with a minimum of 1 year in technical process, BPO/related industry Candidates who has good communication and good broadband knowledge / experience can apply. Should be flexible with UK Shifts. Should be flexible to work from office - Bangalore Salary best in the market with attractive incentives Interested candidates can walk in to the below address with resume and please meet HR Bhanumathi Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Be...
Posted 1 month ago
4.0 - 7.0 years
15 - 17 Lacs
noida
Work from Office
•6+ years of experience in modern C++ (C++11/14/17/20), OOP, and STL. •Strong foundation in networking protocols and OSI model (L2-L7). •Hands-on experience with TCP/IP socket programming, packet parsing, and flow/session tracking. Required Candidate profile •In-depth knowledge of TLS/SSL, encryption techniques (RSA, AES), and OpenSSL APIs. •Linux/Unix internals, network configuration, & system diagnostics. Good hold on Firewall Management.
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You will be working as a Customer Service Executive / Technical Support Executive for Inbound Voice Process (Tech Support) in US Shift at Adeeba E-Services Pvt. Ltd. Your main responsibilities will include taking inbound calls from customers facing printer, router, and antivirus issues, diagnosing the problems, recommending appropriate solutions, and selling technical support plans and software. Key Responsibilities: - Take inbound calls and provide assistance with printer, router, and antivirus issues - Diagnose the problems accurately and recommend the best plan to the customer - Sell technical support plans and relevant software - Must have experience in outbound tech suppo...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
In this role of Tech Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for providing Inbound Technical Support during US Shifts. Your primary duties will involve: - Taking inbound calls from customers facing printer, router, and antivirus issues - Diagnosing the problems effectively and suggesting the most suitable solutions to the customers - Selling technical support plans and relevant software to enhance customer experience To excel in this role, you should meet the following qualifications: - Must have a minimum of 6 months to 1 year of experience in Outbound Tech Support - Proficient in closing calls independently - Strong convincing and sales skills - Knowledgea...
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
noida
Work from Office
Job Overview We are seeking a motivated and detail-oriented IT, CCTV & VoIP Support Engineer to join our team. This entry level/associate role is ideal for candidates with basic knowledge of IT systems, networking, CCTV, and VoIP solutions who are eager to learn, grow, and contribute to maintaining secure and reliable infrastructure. CCTV Support & Maintenance Install, configure, and troubleshoot IP/Analog CCTV cameras, DVR/NVR systems Monitor camera feeds, perform regular health checks, and ensure optimal uptime Assist with video backup, retrieval, and storage management Coordinate with vendors for hardware replacement/repair when needed IT & Network Support Provide first-level support for...
Posted 1 month ago
10.0 - 15.0 years
15 - 25 Lacs
pune
Work from Office
Position L2/ SME – Network Security O&M Scope Provide subject matter expertise for the 24x7 operational support for network security components like firewalls and load balancers. Provide expertise on the installation, management, configuration and troubleshooting expertise on these devices. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Assist with automation of mundane tasks for the network security operations team. Technical Skills Expert level skills in configuring & troubleshooting of firewalls or load balancers. Work with security team for preparing the Hardening Guidebook and necessary automation...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are urgently required to join Adeeba E Services Pvt Ltd as a Customer Service Executive / Technical Support Executive for Inbound Voice Process (Tech Support) in US Shift. Your responsibilities will include: - Taking inbound calls from customers regarding printer, router, and antivirus issues. - Diagnosing the problems effectively and suggesting the most suitable plan to the customers. - Offering technical support plans and relevant software solutions to the customers. In addition to the job role, you will benefit from: - Fixed Salary credited on the 1st of every month in your Salary Account. - 24 leaves in a year, compensatory offs, and birthday leaves. - Attractive incentives based on ...
Posted 1 month ago
3.0 - 8.0 years
5 - 12 Lacs
hyderabad
Hybrid
Role & responsibilities Expertise on BareMetal Physical servers and datacenter architecture along with Azure concepts Windows Server Operating systems on physical servers and environments Networking Basic knowledge and Troubleshooting experience which is mandate Knowledge of Linux Ubuntu PowerShell and Python experience in automation basics Working experience in IT Operation such as creating support case troubleshooting and tracking and mitigating the issues working with product support engineer PowerBI Kusto Intermediate skills Preferred Excellent oral and written English communication Job Summary Responsible for build manage Azure High performance computing clusters and automating cluster ...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You will be responsible for taking inbound calls from customers regarding printer, router, and antivirus issues. Your main tasks will include diagnosing the problems, recommending appropriate solutions, and selling technical support plans and software to the customers. Key Responsibilities: - Handle inbound calls related to technical issues efficiently - Diagnose customer problems with printers, routers, and antivirus software - Recommend suitable technical support plans to customers - Sell relevant software to customers - Utilize your outbound tech support experience to effectively close calls - Demonstrate good convincing and sales skills - Possess knowledge about blue scree...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You will be joining Adeeba E-Services Pvt. Ltd. for an Inbound Tech Support Process in the UK/US Shift. Your main responsibility will be to handle inbound calls related to printer, router, and antivirus issues from customers. You will diagnose the problems, recommend the best solutions, and sell technical support plans along with relevant software. Key Responsibilities: - Take inbound calls and provide technical support for printer, router, and antivirus issues - Diagnose customer issues and recommend appropriate solutions - Sell technical support plans and relevant software - Must have experience in outbound tech support for more than 6 months to 1 year - Close calls effectiv...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
**Role Overview:** Adeeba E-Services Pvt. Ltd. is looking for Customer Service Executives/Technical Support Executives to join their Inbound Voice Process (Technical Support) team. As a part of this role, you will be responsible for taking inbound calls related to printer, router, and antivirus issues from customers. Your main tasks will involve diagnosing the problems, recommending appropriate solutions, and selling technical support plans and software to customers. **Key Responsibilities:** - Taking inbound calls from customers with technical issues regarding printers, routers, and antivirus software - Diagnosing the problems efficiently and providing the best possible solution to the cust...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As a Customer Service Executive / Technical Support Executive at Adeeba E Services Pvt Ltd, your role will involve taking inbound calls from UK/USA customers regarding printer, router, and antivirus issues. You will be responsible for diagnosing the issues, recommending the best plan to the customer, and selling technical support plans along with relevant software. It is essential that you have experience in outbound tech support for more than 6 months to 1 year, possess good convincing and sales skills, and know how to close your own calls. Additionally, you must be able to join immediately and be comfortable working in the US Shift from 9:00 pm to 7:00 am for 6 days a week. Key Responsibil...
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
chennai, tamil nadu
On-site
As an IT professional in this role, you will be responsible for managing and adapting forecasting tools to effectively monitor inventory and consolidate financial and operational KPI's using SharePoint. You will also be involved in designing new LAN cabling, including patch panels, UTP, switches, and routers. Your responsibilities will include working on customer migrations for programs such as IIS, email, DNS, and SQL, as well as installing and troubleshooting company wireless internet. Additionally, you will migrate Linux DNS servers into a Microsoft environment and have administrative access to install and troubleshoot software. You will utilize Kali Linux to test for vulnerabilities agai...
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
faridabad, haryana
On-site
As a candidate for this role, you will be responsible for: - Programming of SMT machines including printer, SPI, Mounter, AOI, and Router To be considered for this position, you should have: - A Bachelor's degree or equivalent experience in a related field,
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You are required to work as a Customer Service Executive / Technical Support Executive for Inbound Voice Process at Adeeba E-Services Pvt. Ltd. Your main responsibilities will include taking inbound calls related to printer, router, and antivirus issues from customers, diagnosing the problems, recommending the best solutions, and selling technical support plans with relevant software. Key Responsibilities: - Take inbound calls from customers facing printer, router, and antivirus issues - Diagnose the problems effectively and suggest the most suitable plan to the customer - Sell technical support plans along with relevant software to customers Qualifications Required: - Experie...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You will be working as a Tech Support Associate at a Growing Company that offers great benefits with lots of Opportunities!!! Your main responsibilities will include: - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing the problems effectively and providing the best solutions to the customers - Selling technical support plans and relevant software to the customers To be eligible for this role, you must fulfill the following criteria: - Must have a minimum of 6 months to 1 year experience in Outbound Tech Support - Capable of independently closing calls - Possess good convincing and sales skills - Knowledge about BLUE SCREEN ERRORS and POP UP CAL...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: Adeeba E Services Pvt. Ltd is looking for Customer Service Executive / Technical Support Executive to join their Inbound Voice Process in US Shift. Your role will involve taking inbound calls from customers regarding printer, router, and antivirus issues, diagnosing the problems, recommending solutions, and selling technical support plans with relevant software. Key Responsibilities: - Take inbound calls from customers and provide assistance with printer, router, and antivirus issues - Diagnose the problems effectively and recommend the best plan to the customer - Sell technical support plans along with relevant software Qualifications Required: - Must have experience in Outbo...
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As an Inbound Technical Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your key responsibilities will include diagnosing the problems effectively, providing suitable solutions, and recommending the best technical support plan and software to the customers. It is essential to have experience in outbound tech support for at least 6 months to 1 year, possess strong sales and convincing skills, and be familiar with blue screen errors and pop-up calls. Furthermore, troubleshooting experience with various technical issues such as computers, printers, broadband, routers, emails, Ma...
Posted 1 month ago
7.0 - 10.0 years
8 - 12 Lacs
kolkata
Work from Office
Job Title: Senior Sales Executive Networking Solutions Location: Kolkata, India Experience: 7 to 10 years Industry: IT / System Integration About the Role: We are seeking a highly motivated and experienced Senior Sales Executive to join our growing team in Kolkata. The ideal candidate will have a strong background in B2B sales, with specific expertise in networking solutions, including Cisco devices (routers, switches, firewalls, etc.). You will be responsible for driving sales growth, developing new business opportunities, and managing client relationships in the enterprise segment. Key Responsibilities: Identify, develop, and manage new business opportunities in the enterprise and corporat...
Posted 1 month ago
7.0 - 12.0 years
12 - 16 Lacs
bengaluru
Work from Office
Greetings !!! We are looking for experienced Network Engineer with strong expertise in Routing, Switching, and Cisco Meraki Wireless solutions. The role involves configuring, deploying, and maintaining enterprise-grade networks (CISCO product) with a focus on performance, security, Vendor Management, and high availability. Roles & Responsibilities: Configure, manage, and troubleshoot enterprise network infrastructure, including routers, switches, and Meraki wireless access points . Design and implement network solutions that meet business requirements for performance, scalability, and security. Monitor network performance and proactively resolve connectivity issues. Manage LAN/WAN/VLAN confi...
Posted 1 month ago
7.0 - 12.0 years
12 - 16 Lacs
hyderabad, bengaluru
Work from Office
Greetings !!! We are looking for experienced Network Engineer with strong expertise in Routing, Switching, and Cisco Meraki Wireless solutions. The role involves configuring, deploying, and maintaining enterprise-grade networks (CISCO product) with a focus on performance, security, Vendor Management, and high availability. Roles & Responsibilities: Configure, manage, and troubleshoot enterprise network infrastructure, including routers, switches, and Meraki wireless access points . Design and implement network solutions that meet business requirements for performance, scalability, and security. Monitor network performance and proactively resolve connectivity issues. Manage LAN/WAN/VLAN confi...
Posted 1 month ago
3.0 - 8.0 years
9 - 15 Lacs
ahmedabad
Work from Office
Sales & Business development, evaluating market for new business opportunities, key account management, handling of corporate tie-ups, maintaining relationship with existing clients, implement defined marketing strategies, to achieve targeted sales. The ideal candidate should be MBA /Graduate, Identifying market for Company's Products (IBM, HP, ACCER ) Look for people from SI ( System Integrators ) and from Hardware product line of IBM, HP Generating new business, selling of IT Services, Maintaining relations with clients, etc. Your major job responsibilities will include: Handling corporate tie-ups. Evaluation of the potential of corporate agencies. Collecting competitor information on supp...
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
bengaluru
Work from Office
About Firstsource: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Role Description : A CSA in this role responds...
Posted 1 month ago
5.0 - 8.0 years
12 - 16 Lacs
pune
Work from Office
About the Role: We are seeking a skilled and experienced Senior Network Engineer to join our team. The ideal candidate will have 5+ years of hands-on experience in managing and supporting enterprise network infrastructure, with strong expertise in routing, switching, firewalls, VPNs, and network security protocols. This role involves designing, implementing, and maintaining complex networks, ensuring high availability, performance, and security for business-critical systems. Experience with protocols like BGP, OSPF, and technologies such as load balancing and network monitoring tools is essential. Juniper Hardware experience is a must-have. Cisco Routing Switching and Troubleshooting Experie...
Posted 1 month ago
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