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3 - 5 years

5 - 8 Lacs

Vadodara

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3-5 years of experience as a System Administrator or similar Strong hands-on experience on O365 Administration & Backup Configurations & VM.Experience with cloud computing platforms like Azure.Configure routers, switches, firewalls... Required Candidate profile • Certifications such as CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA) are desirable.

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0 - 2 years

3 - 3 Lacs

Noida

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Role & responsibilities: Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred candidate profile 0.6-2 years of experience in International Technical Support (Voice) Excellent communication skills Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues Should be comfortable working in 24*7 Working Environment Graduation Mandatory Rotational shifts & Rotational week offs Perks and benefits Medicare Facilities. Salary upto 3,20,000 - 3,65,000. Both side cab facilities.

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5 - 6 years

4 - 9 Lacs

Bengaluru

Hybrid

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We are seeking a detail-oriented and customer-focused L1 L2 Engineer to provide first-level technical support to end users. The ideal candidate will troubleshoot and resolve hardware, software, and network issues, ensuring the smooth functioning of desktop environments, including support for Apple devices. The candidate should possess excellent communication skills, be proactive, and be willing to implement new technologies. Role & responsibilities Technical Support : Provide first-level support for desktops, laptops, and peripheral devices (e.g., printers, scanners). Respond to user-reported incidents and service requests via phone, email, or ticketing system. Troubleshoot and resolve common hardware, software, and network connectivity issues for both Windows and Apple devices (macOS, iOS). Assist in device enrollment, configuration, and troubleshooting for Apple devices using tools such as Apple Configurator or Mobile Device Management (MDM) solutions. Understand and maintain CRM or ERP software functionalities System Maintenance : Perform basic installations, configurations, and upgrades for operating systems and applications. Assist in maintaining asset inventory and documentation for IT hardware and software Conduct routine maintenance checks and updates to ensure systems are operating efficiently User Assistance : Guide end users on basic IT processes, tools, and best practices, including navigation and troubleshooting of Apple devices. Escalate complex issues to higher-level support teams when necessary. Follow up on resolved issues to ensure user satisfaction Collaboration and Reporting : Work closely with other IT team members to ensure timely issue resolution. Document troubleshooting steps, resolutions, and other relevant information in the IT knowledge base. Prepare periodic reports on common issues and resolutions for continuous improvement. Required Skills & Qualifications Education: Diploma/Degree in Computer Science, IT, or related field. Experience: 5-6 years of experience in IT support or a similar role Technical Skills : Good knowledge of Windows and macOS operating systems. Understanding of iOS device troubleshooting and configuration. Familiarity with troubleshooting hardware, software, and network issues. Experience with Apple tools and services such as iCloud, AirDrop, and Apple Configurator. Understanding of basic networking concepts (IP addressing, DNS, Wi-Fi) Good knowledge of switches, VLANs, firewalls, routers, access points, servers, CRM, and ERP solutions Soft Skills: Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proactive and willing to implement new technologies. Ability to work independently and collaboratively in a team. Work Environment : Flexible to work in shifts or during weekends/holidays, if needed. What We Offer : Competitive salary and benefits package. Training and development opportunities for career advancement. A supportive work environment focused on collaboration and innovation

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5 - 10 years

4 - 9 Lacs

Hyderabad

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Summary: Professional Network Administrator IT position with main responsibilities of all administrative tasks which includes configuration, monitoring and troubleshooting all the network related issues. Assist in maintaining the audio-video equipment in meeting rooms, conference rooms, training room, Unified call managers and new project implementations. Should be focused, dedicated and user friendly. Roles & Responsibilities: L1/L2 should do basic trouble shooting of network issues of the assigned ticket and resolve the issues Take responsibility of assigning the tickets to self and resolve the issues within the SLAs Configuring Switches and Routers and other network devices includes Audio/Video, VTC etc. Troubleshooting the Vlan, Network port and internet issues raised by the stakeholders Raising the TAC ticket with approved Network AMC vendor or Cisco for troubleshooting the critical issues and documenting the same for the record purpose Raising a ticket/call with Audio/Video equipments to troubleshoot the issue and co-ordinate with the vendor for replacing the device Co-ordinate with AMC vendor for quarterly maintenance with Audio/Video and Network devices. Raising a TAC ticket with AMC vendor /Cisco to replace a faulty device under RMA as per our contracted support. Creating the new Extension, modifications and assigning the IP phones to the new joiners as per the requests. Verifying and upgrading the IP Phones with the latest firmware updates from Cisco Help and provide support to the network team member in new projects implementation, configuration and installation (MAC Move, Add and Configure) Monitor the Network using PRTG network monitoring software for the network performance issues including availability, bandwidth utilization, throughput and latency. Providing extended support and troubleshooting the issues with WebEx for the Users and external stakeholders Providing support in connecting WebEx to the users in different meeting rooms as and when required. Troubleshooting and resolving the issues related to connecting the laptops in the meeting rooms during presentations Reporting network operational status by gathering prioritizing information to the reporting manager. Generate the monthly reports pertaining to bandwidth and save it to network drives for audit purpose Managing and taking associated backups of Network Devices and AV devices Prepare the meeting rooms ready for Town Hall or other meetings and ensure smooth operations of AV Infrastructure configurations and effective coordinations Documentation of IT Infrastructure including Change & Incident Management System and knowledge-based troubleshooting steps Managing and Maintaining Asset inventory of Network, Audio & Video equipments. Asset labelling for Switches, Routers, AV equipment and other network devices Adherence to IT Audits - Internal & External manage the respective documentations Protects organization's value by keeping information confidential. Supervise and administering network cabling work across the floors with Hub rooms and Workstations to provide LAN connectivity Verify and Maintain HUB rooms hygiene with proper dressing and labelling. Prerequisites: Bachelor’s degree in IT/Computer Science or relevant discipline 5 - 7+ years of experience in IT Network management Strong and hands on knowledge of IT infrastructure technologies, including Cisco and FortiGate, Ruckus technologies and cloud services. Must be able to work independently with ownership. Excellent problem-solving, analytical, and organizational skills. Effective cross functional experience across various IT teams, Business, Finance and Procurement Sound understanding of Windows and Network related Infrastructure spread across virtual and hyperconverged systems. Ability to make quick decisions in complex situations. Experience in working in IT Healthcare domain. Ensure appropriate documentation of core IT process and system landscapes. Building operational & system efficiencies by reviewing trends and requirements. Work location : Hyderabad Mode of Work: Work from Office Interested candidates with relevant experience from the scratch (from setting up switches) can apply to https://dmhrms.qandle.com/#/jobs?jobId=67933984afa492d52b8c82dd https://dmhrms.qandle.com/#/jobs?jobId=67933984afa492d52b8c82dd&apply_now

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5 - 7 years

5 - 10 Lacs

Pune

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCNA/CCNP Certification. Total 5 to 7 years of experience Network Administrator. Hand on experience must have in Switching, routing, OSPF, BGP, Nexus platform, ACI Hands on experience on Multicast ,ACI or equivalent technologies from below OEM platforms ,ISE ,Nexus switching, ASR ,VMware NSX. Engineer should have expertise in areas like troubleshooting and handling of various Networking devices and technology viz., Networking (LAN/WAN), switches, Routers etc. Configuration and Management of Network devices. Understanding, Configuration and administration of Cisco ACI solution. Network devices HA configuration build, monitor & support Experience in Network Infrastructure solutions review . Experience in performance management and capacity planning for Network requirements Experience in DR solution design, build and support Escalation Management Good communication skills Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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2 - 5 years

6 - 7 Lacs

Delhi NCR, Noida

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Technical Support ( Troubleshooting,Printer,Router,Antivirus ) ) 9650225383 Joining - Immediate Job Description Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and explain how to resolve the problem. The first step in the troubleshooting process is to describe the problem completely. Paper Jams. Paper jams are a common problem for printers, resulting in time-consuming and As an Antivirus Support Engineer, you will be responsible for providing technical assistance and resolving issues related to antivirus software and security solutions. Your expertise and knowledge will be crucial in ensuring our customers have a secure and protected computing environment. Printer Technician Job Duties Testing and calibrating printers to ensure performance standards are met. Performing maintenance on printers such as replacing ink cartridges or cleaning the print heads. Troubleshooting printer problems such as paper jams or computer conflicts that may be causing printing errors. Interested candidate must call @ 9650225383

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2 - 6 years

5 - 10 Lacs

Chennai

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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2 - 6 years

5 - 10 Lacs

Chennai

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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8 - 12 years

5 - 10 Lacs

Kolkata

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Technical Services Implementation Engineer (L3) is a seasoned engineering role, responsible for providing technical support to clients. This includes remotely supporting clients within service level agreements (SLAs); to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. This role is involved in more complex environments for installation, configuration and fault management. What you'll be doing Key Responsibilities: (L3) Routing & Switching + Security Experience of 8-12 years in networking domain with basic and Advanced routing/switching skills in the field role. Should be able to Implement Routing Switching, SD-WAN, SP, Datacenter related projects. Create network documentation LLD and AS-BUILD, SOPs for the deployments. Performing analysis of network needs and contributes to design (Low Level Design), integration, and installation of Network hardware and software. Should be having excellent knowledge on L3 routing, VRF & Switching for troubleshooting, implementation and optimizing network deployment. Datacenter: Nexus (VDC, VPCs, FEXs, VxLan). ACI (Spine and Leaf, APICs, Tenants, VRFs, BDs, EPGs, L2 Outs, L3 Outs, L4-7 services) SDWAN: Configuration and deployment of SD-WAN controllers Good understanding of SD-Wan components like , vSmart Controller, Manage NMS,vBond Orchestrator,vEdge Routers Implementation of controllers data policies & operations job in field Implementation of DIA , Dynamic tunnels. Qos deployment Able to handle SD-wan operations. Cisco Catalyst Switches, Nexus Switches, ISR, ASR Routers. Cisco SD-WAN(Viptela), Silverpeak(Aruba), Meraki. Security requirement: Security Firewall (Cisco ASA, IPSEC VPN/Checkpoint/Palo alto) Performing analysis of network security needs and contributes to design (Low Level Design), integration, and installation of security hardware and software's Resolve the majority of configuration-related issues AAA/ACS/Tacacs/Radius Management Hands on technical experience working with VPN technologies (IPSEC, SSL VPN, WebVPN, AnyConnect, DMVPN , GET VPN) Experience with secure remote access/WAN technologies (IPsec, VPN, etc) Maintaining and administering perimeter security systems such as firewalls, intrusion detection systems, VPN etc as per OEM specific technologies Requirements: 1. 8-12 year’s work experience. 2. Ready to work in Field role 3. Location: Kolkata 4. BE/B.Tech degree, MCA or equivalent preferred Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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5 - 10 years

5 - 10 Lacs

Chennai

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Switching & Routing: * Hands on experience with IOS/SUP upgradation 5K/7K/9K/4500/6500/ASR. * DC handling experience will be an added advantage. * Router / switch complete knowledge to replace with production device. * Should have hardware level trouble shooting knowledge (device hardware failure, line cars, sup engine, high CPU). * Must have sound knowledge in stack configuration / trouble shooting. * Must have trouble shooting knowledge in switch / routing. * Should have knowledge about SDWAN, ISE. * Must be familiar with - VLAN / VTP / STP / VSS / VDC / VPC. * Must be familiar with - OSPF / EIGRP / BGP / PBR / HSRP / ACL. * Wireless & SDWAN knowledge will be an added advantage. Network Devices : N7K-C7010 - N7K-SUP2E N5K-C5548UP / N5K-C5596UP / N5K-C5672UP N9K-C93108TC-FX / N9K-C9396PX Cisco Catalyst C6500/C6800 Family Cisco Catalyst 9000 Family Cisco Catalyst 4500 Family Cisco Catalyst 3800/3600 Product Family Cisco Catalyst 3750X / 3560X / 2960X / 2960 Plus Product Family ASR1000 Product Family ISR4000 Product Family Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

2 - 2 Lacs

Trivandrum

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Provide first line technical support to customers .Dealing with problems for hardware such as computer printer and software programs. Give solutions about the problems. Candidates should have good knowledge of trouble shooting, maintenance back up. Required Candidate profile Good knowledge in installation of hardware and software. Work on client servers like linux and unix. Work on various software applications.

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2 - 5 years

2 - 2 Lacs

Kolkata

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Role : Hotel IT Executive (L1 FMS Engineer) Resident Engineer role for Kolkata JD : 1) PMS , Opera , KOT printer 2) Troubleshooting 3) Active Directory Support (AD ID ) 4) Mail Management (Lotus, Outlook) 5) Server support (physical server) 6) Mobile Device Management (MDM) , Tab configuration 7) End User Support (EUS) 8) Eco Billz application support 9) Vendor management , coordination , follow up 10) IT Compliance report , IT Audit preparations etc. 11) Ticketing Tools , SLAs key points : 1) Rotational shifts (including night shift) 2) The work will be in shifts - Morning shift (7 AM to 4 PM) afternoon shift ( 2 PM to 11 PM) and Night (10 PM to 7 AM) 3) Food will be provided as per shift 4) Week off will be allotted as per roster

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1 - 6 years

3 - 8 Lacs

Chennai, Thane, Mumbai (All Areas)

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Technical Support Executive - Only BPO US Tech Support Voice Process Experienced Profile - Technical Support Voice Process Salary - 30k - 45k Shift - Rotational Shifts 5 Days Working Immediate Joiners Required Candidate profile Only BPO US Tech Support Voice Process Experienced Min. Qualification 12th pass Excellent English Communication skills Interested Candidate Share your Resume Call HR Divya -9322717953

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2 - 5 years

3 - 5 Lacs

Noida

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Network Administration & Support Assist in the installation, configuration, and maintenance of network devices (routers, switches, firewalls, etc.). Monitor network performance and troubleshoot connectivity issues. Support VPN and Wi-Fi configurations. Assist in resolving network outages and performance issues. Infrastructure Management Support system and server administration (Windows/Linux) including updates, backups, and basic troubleshooting. Assist in maintaining cloud and on-premises infrastructure. Help manage and monitor system health, performance, and security. Document configurations, changes, and troubleshooting procedures. Assist in installing and troubleshooting DLP, Antivirus and Patch management agent Maintain IT asset and Inventory management system Employee Onboarding and Offboarding as per the IT and HR guidelines Hands-On Experience in VC setup Security & Compliance Support the implementation of network security policies and procedures. Assist in monitoring and responding to security threats. Follow best practices for data protection. Technical Support Provide basic support for network and infrastructure-related issues. Assist end-users with connectivity problems and system access. Work with senior engineers to resolve escalated issues. Qualifications & Skills: Bachelors degree in Computer Science, IT, or a related field (or equivalent experience). Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, etc.). Familiarity with network hardware (routers, switches, firewalls). Understanding of Windows/Linux server administration. Basic knowledge of cloud services (AWS, Azure, Google Cloud) is a plus. Strong problem-solving and troubleshooting skills. Eagerness to learn and work in a team environment. Excellent communication and documentation skills.

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4 - 9 years

12 - 18 Lacs

Pune

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4 + yrs exp in L2 Network Operations. Exp Kubernetes, outing, Switching, MPLS, VPN, SD-WAN, linux/ unix, Monitoring tools Monitoring Tools SolarWinds, Zabbix, Grafana, Prometheus Available 24x7 shift, immediate joiners. Pune . L2 Must

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5 - 8 years

3 - 7 Lacs

Noida

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We are looking for skilled Network Administrator to join our team. Install, configure, and maintain network devices such as routers, switches, firewalls, and wireless access . Share cv at rajni@apetan.com 8595023843.

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5 - 10 years

9 - 18 Lacs

Mumbai Suburbs, Navi Mumbai, Mumbai (All Areas)

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The Network Expert Level 3 will be part of Safran Aircraft Engines network team inside Safran Digit organization. Team will be located in Mumbai and is estimated to 10-12 persons. Reporting to Safran Digit Network Team Leader for SAE, the network Expert Level 3 will be in charge to perform network complex operations, resolve Priority 1 incident, study new architecture and manage deploiement project. He will also support Level 2 Network expert on their day to day activity Role & responsibilities 1. Coordinate, Manage and lead complex operations, changes and Priority 1 incident 2. provide tech support to other Level 2 team members 3. Prepare new architecture and documentation to be used by other L3 or L2 team members 4. Provide technical proposition to improve curent architectures 5. Lead network implementation project such as new site, new building or new factory 6. Perform problem management, root cause analysis and record solutions in the knowledge base Preferred candidate profile Level 3 knowledge in Networking domain: LAN, Router, Cisco Switch WIFI infratructure (Cisco WLC) DNS,DHCP,IPAM - Infoblox WAN, MPLS, Riverbed Crypto IPSEC and MacSEC Firewall - Palo Alto and Fortinet ITSM - Service Now Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & Notice Period details.

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6 - 10 years

5 - 13 Lacs

Navi Mumbai, Thane, Mumbai (All Areas)

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Job Description Position/Role: Network & Security Engineer - L2 Location: Mahape, Navi Mumbai Primary Responsibility: Network Design / Project Rollout / Network Management / Security Management. Understand requirements from the Business team and design the network architecture per business needs. Configure and install various network devices and services with end-to-end ownership (e.g., routers, switches, firewalls, WAF/SLB, VPN, QoS L0 to L2 works) Monitor performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Perform network maintenance and system upgrades including service packs, patches, and security configurations. Provide end-to-end support in troubleshooting and resolving network issues LAN, Wifi, WAN, MPLS, ILL, Cloud vNet. Process/Policy adherence & continual improvement initiatives. Interface for IT Audit. Implement necessary corrective/preventive measures to close/minimize Audit Observations. Internal team, business users & vendor coordination to complete assigned tasks / New Project Initiatives Migration of Network links, data center links, Servers, and firewalls. Firewall Ruleset Review with a full assessment of the configuration of the firewall to ensure a secure level of service that protects core network infrastructure. Ready to work in a flexible work environment - should be fine to support during off business hours/nights/holidays 24x7, 365 days. Skills: +6 years experience in Network/Firewall Support, troubleshooting with 4+ years in network design & implementation. CCNA / CCNP /Firewall Certification Experience in Core network & Security design DC Network, LAN, Wifi, MPLS, ILL, P2P, Cloud Virtual Network, UTM Firewalls. Experience in facing IT Audits Experience in implementing/managing network monitoring tools. Ability to learn multiple products across multiple technologies. Well-versed in current network technologies and security standards A fast learner, sharp thinker, investigative mind, and real dedication to solving customer problems. Intermediate to Expert technical skills in the following: BGP / IGRP / VRRP / DC Network /LAN / WAN / MPLS / P2P/ Internet network protocols, Wi-Fi setup, SDWAN, Syslog, and Network monitoring tools. IPSec / Site-to-Site/SSL/Dialup VPN

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4 - 9 years

10 - 16 Lacs

Navi Mumbai, Mumbai

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We are having an opportunity for Infrastructure Network Engineer in Navi Mumbai Company: Litmus Information Systems LLP Litmus Website- https://www.litmusit.com/ Client: Location- Vashi (24*7 Rotational Shift) Exp- 4+ Yrs Job Description : Monitor, Support and Administration of Morningstars Global WAN, Wired and Wireless LAN of Corporate Offices and Datacenter networks Routine implementation of Firewall ACL changes Routine implementation of URL filtering using Cisco Umbrella Cloud based application Responding to incidents and alerts escalated by Morningstar’s NOC or automated alerting Managing and maintaining the operational integrity of our systems Prepare and maintain standard operating procedure document Implementation of firewall policies on Cisco ASA, FTD and Palo Alto firewall Troubleshoot issues related to WAN and co-ordinate with SD-WAN vendor Routine maintenance of network devices – Router, Switches and Firewalls by following device lifecycle management Follow change, problem and incident management process Preparation and analysis of WAN and Internet link bandwidth utilization reports Routine WAN and internet link failover testing Technical Skills and Requirements: Required: Bachelor’s Degree or Diploma in Electronics and Telecommunications, Computer Science or Information Technology or any equivalent field with strong academic credentials is required. At least 3-5 years of experience in a networking focused second line support role. Good English communication and presentation skills (written & verbal). An ability to demonstrate a focus on attention to detail and high-quality results. Knowledge of ServiceNow & Jira ticketing system Solid understanding of networking fundamentals and concepts. Experience on Cisco Catalyst & Data center switches, routers and firewalls, hands-on Cisco IOS and NX-OS network operating systems and knowledge on routing protocols like EIGRP, OSPF and BGP Hands on experience on PaloAlto Firewall and Panorama Firewall Management Cisco CCNA, CCNP or higher-level certification Candidate should be willing to work in 24X7 rotational shifts. Kindly update your CV according to your knowledge on mention skills in JD and share ASAP on Sandhya.P@Litmusit.com

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1 - 3 years

1 - 2 Lacs

Ahmedabad

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Installation & Support existing Clients. Trouble shoot Network isses, Configure Switches and Routers. Install other AV devices.Responsibilities: Network Installation and Configuration: Install and configure network devices, including routers, switches, and other networking hardware. Implement network infrastructure, such as cabling, Wi-Fi networks, and VPNs. Configure network settings, including IP addressing, routing protocols, and security policies. Network Troubleshooting: Diagnose and troubleshoot network issues, such as connectivity problems, slow performance, and security breaches. Use network monitoring tools to identify and resolve network problems. Implement solutions to restore network functionality and minimize downtime. AV Device Installation and Support: Install and configure audio-visual equipment, including projectors, speakers, and video conferencing systems. Troubleshoot and resolve AV system issues. Provide technical support to users of AV equipment. Client Support: Provide technical support to clients, including remote assistance and on-site visits. Respond to client inquiries and resolve issues promptly. Build and maintain strong relationships with clients.

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0 - 2 years

1 - 3 Lacs

Pune, Ahmedabad, Surat

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We are looking for skilled Network Field Engineer in Ahmedabad. you will be responsible for installing, configuring, and maintaining network systems for our clients, troubleshooting any issues, and providing support to efficient network operations..

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3 - 7 years

11 - 15 Lacs

Mumbai

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Job Description Company: NCR Atleos Job Title: Network Operations Analyst Job Location: Mumbai, India Shifts: Rotational Job Description: A Network Operations Analyst plays a crucial role in maintaining and optimizing an organization's network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of Network Operations L2 Analyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing and maintaining SD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firm’s global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firm’s global wireless infrastructure made up of all Cisco thin AP’s and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. Requirements 3 + years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9K’s. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification Education: Bachelor’s degree in IT / Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment: This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules / shifts and supporting 24x7 operations.

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1 - 3 years

2 - 3 Lacs

Bengaluru

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1. Proactive network testing to prevent failure before they disrupt the network. 2. Physical connection to end devices on network, IP configuration on end devices, IP address updating on DNS and host files. 3. Ensuring the physical network connectivity from end device to Core switch. 4. Trace and resolve the network congestion, if present. 5. Providing solution to any vulnerability in network H/w or S/w. 6. Identifying the fault location in any Part / equipment of the Network. 7. Maintenance of I/O ports, Ethernet cables, OFC cables, network connectivity, terminations and network configuration. 8. Diagnose, troubleshoot and resolve all H/w and S/w configuration issues related to network access. 9. Maintain database of network assets and update the asset management database to track any move, add, change and installation of assets. 10. Maintain the inventory of all the active/passive components on regular basis and submit the stock report at the end of every month. 11. No remote access facility to connect to Client Network and Intranet will be provided. All the connectivity issues / problems should be addressed and resolved on site by engineers. 12. Configuration of new switches / routers as and when required. 13. Maintaining the configuration of switches and document the same. 14. Modifying the configuration of switches to improve the performance of the network and release the document/technical memo of the same. 15. Manage the network resources to ensure maximum uptime. Any patches/upgrades required to preempt failure to be performed. 16. To provide enough spares for an immediate replacement of switches, servers and storage boxes under CAMC till the defective item is repaired. 17. Setting up new VLANs and maintaining the current virtual LAN configurations. 18. Checking all the interfaces / ports of switches during preventive maintenance. 19. Power supply / Fans and other components of the Switches to be checked. 20. Maintaining the network warranty / CAMC details. 21. The type of maintenance will be fully comprehensive for the identified devices on-site including repair/replacement of parts or full item in case of not being repairable with same or better configuration / technical specifications. Maintenance services shall consist of preventive and breakdown maintenance of network active components. 22. Quarterly preventive maintenance (PM) for all equipment's under AMC. 23. Preventive maintenance of Switches and check the Log, Performance figures. 1. Network Management 1. Implementation of MAC binding for Client network. 2. Configuration of switches taking back up and log of Internet switches. 3. End point configuration as per checklist provided by client HQ. 4. Installation of hardened Ubuntu OS/ other Linux versions for Client network. 5. Configuration of Ubuntu OS for thin clients and GOV mail configuration. 6. Ubuntu Thin client Server repository updation. 7. Installation and management of AV agents in Ubuntu/windows endpoint systems. 8. Configuration of thin client users and management of thin clients. 9. Configuration of Ubuntu for gov mail configuration. 10. Aadhar biometric installation and configuration in Client network. 11. Cable laying, crimping and punching for Internet connections. 12. Support for User's relocation. 13. Support for Hardware issues in end point systems. 14. Hardware and software failure management for various servers and switches. 15. Configuration and management of VC software's on Ubuntu end point systems. 16. Configuration, management of Sparsh portal for pension service. 17. Digital certificate Installation, management and updation in Sparsh and GeM endpoint systems. 2. Intranet Management 1. Implementation of MAC binding for Intranet network. 2. Configuration of switches, taking back up and log of intranet switches. 3. End point configuration as per checklist provided by client HQ to access intranet network. 4. Installation of certificates for intranet users. 5. Installation of latest OS and its activation. 6. MS office installation and its offline activation (Volume License). 7. Microsoft OS Windows 10 and 11 installation and its offline activation (Volume License). 8. Antivirus installation and management on End point systems. 9. Antivirus Report generation for Monthly cyber security audit. 10. Configuration of storage quota for AD users. 11. Configuration of NAS and mapping the storage in End point system. 12. Network printer installation and configurations in intranet endpoint systems. 13. Troubleshooting and rectifying the problems of face recognition-based attendance system. 14. Maintenance of CCTV and monitoring, back up of the same in server room. 15. Scheduler maintenance and troubleshooting in Directors room. 16. Cable laying, crimping and Punching for Intranet connections 17. Support for User's relocation. 18. Support for various software installation at end points. 19. Support for Hardware issues for end point systems. 20. Hardware and software failure management for various servers. 21. Regular up-keep of server room which includes maintaining of dust free environment, Air Condition, UPS management, biometric access log monitoring and other preventive maintenance of network devices. 3. Standalone endpoints management 1. Installation of OS, Hardening, MS office (volume license) and other software installation and its activation in offline mode. 2. Printer installation and configuration. 3. Antivirus installation, configuration and Updating of Virus database via offline method. 4. Support for Hardware and software issues. 5. Standalone endpoint audit.

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3 - 8 years

2 - 3 Lacs

Mumbai

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KNOWLEDGE OF IT NETWORKING, INTERNET, ROUTERS, MANAGED SWITCHES. CONFIGURING OF ROUTERS, SWITCHES, CRIMPING COMPUTERS & SERVERS ASSEMBLING KNOWLEDGE AND CONFIGURING ANTIVIRUS SOLUTION FIREWALL CONFIGURATION MAKE QUOTATIONS SMALL ITEMS

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5 - 8 years

6 - 10 Lacs

Hyderabad

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Role & responsibilities IT Infra (H/W, S/W, N/W) Security (VAPT, Firewall (Fortinet, Palo alto) Implementation of IT Projects Identify the BOQ for IT Projects Hands on Firewall, Router, switch configurations Handling of IT Projects Minimum of 3-5 years of experience in IT infrastructure and security. Bachelors degree in computer science, Information Technology, or a related field. Preferred candidate profile Manufacture industry experience candidates preferable Perks and benefits

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