447 Router Jobs - Page 6

Adeeba E-Services Pvt. Ltd. is an international contact center with operations in India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and businesses. Adeeba has established a strong foundation based on customer satisfaction, reliable services, and trust. The company focuses on enhancing its performance and productivity through continuous research and development, making it a preferred platform for all customer solutions in the IT support sector. We are excited to announce an opportunity at Adeeba E Services Pvt Ltd for the position of Inbound Tech Support Process for UK/US Shift. As a part of our team, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing the problems and suggesting the most suitable technical support plan, including relevant software, to the customers. Additionally, you will be involved in sales activities to promote our support plans. Key Requirements: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Salary Range: Rs. 12,000-22,000 per month (fixed) + Lucrative Incentives - Shift: UK/US Shift - Working Days: 6 days a week Benefits: - Fixed Salary on the 1st of every month in the Salary Account - Generous incentives on a daily and monthly basis - Immediate spot incentives - 24 leaves per year, including comp offs and birthday leaves - Medical benefits provided - No extension of shift timings Contact Priyanka (HR) at 9804149788 for any further queries or information. At Adeeba E-Services Pvt. Ltd., we adhere to EEO guidelines to ensure the confidentiality of all your personal information. Apply now and be a part of our dynamic team!,

You are invited to join Adeeba E Services Pvt Ltd as a Customer Service Executive / Technical Support Executive for the Inbound Voice Process (Tech Support) during the US Shift. As part of your responsibilities, you will be attending inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing the problems faced by customers and providing them with the most suitable solution. Additionally, you will be responsible for offering technical support plans and relevant software to customers. At Adeeba E Services Pvt Ltd, we offer a range of benefits and facilities to our employees, including a fixed salary credited on the 1st of every month to your salary account. You will also be entitled to 24 leaves in a year, compensatory offs, birthday leaves, and very attractive incentives. We ensure that there will be no extension of shift timings, and you will be working in a friendly and supportive environment. To be considered for this position, you should have at least 6 months to 1 year of experience in Outbound Tech Support. You must possess the ability to effectively close your own calls and demonstrate strong convincing and sales skills. Immediate joining is a requirement for this role. The offered salary for this position ranges from Rs. 15,000 to Rs. 25,000 per month (fixed), along with the potential to earn significant incentives. The shift timings for this role are during the US Shift, from 9:00 pm to 7:00 am, with a 6-day work schedule. If you meet the specified requirements and are interested in this opportunity, please contact Paromita (HR) at 9038208238. We look forward to welcoming you to our team at Adeeba E Services Pvt Ltd.,

As an Inbound Technical Support Executive at Adeeba E Services, you will be responsible for providing technical support to customers during US Shift (Night Shift). Your main responsibilities will include handling inbound calls related to troubleshooting technical issues such as Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, and I-pad. It is essential to have 1 or 2 years of experience in Inbound/Outbound Technical Support in an International BPO setting. To excel in this role, you should possess excellent communication skills and the ability to independently resolve customer issues. Being able to close calls efficiently is a key requirement for this position. Additionally, you must be comfortable working night shifts and have a proactive approach to resolving technical problems accurately. In return, we offer a negotiable salary based on your experience and previous/current CTC, along with attractive incentives. Immediate joining is preferable. You will also benefit from perks such as fixed salary deposits on the 1st of every month, 24 leaves per year including comp offs and birthday leaves, very attractive incentives, and a friendly working environment. We do not extend shift timings, ensuring a healthy work-life balance for our employees. If you meet the desired qualifications and have the relevant experience, we encourage you to apply for this position. Please note that only candidates with a HS qualification or higher will be considered. This is a direct company post, and we do not charge any recruitment fees. For further queries or to apply for the position, you can contact Uzma (HR Manager) at +919883204509 or Raju (HR) at +918101364900 / 8100272764. You can also reach us on our landline at +91-33-65555831 / 65555832. Kindly refrain from applying if you are a fresher or have a background in domestic BPO as these profiles will not be considered for this position. Feel free to share this opportunity with your colleagues and friends who may be interested.,

The role requires you to work closely with the team located across multiple regions to implement Apigee, integrate with firm-wide infrastructure, configure proxies, develop policies, and customize the user experience using Drupal. You should have at least 6+ years of hands-on Apigee On-Premises implementation experience and a minimum of 3+ years of Java development experience. A strong foundation in RESTful design practices is essential for this role. It is necessary to have working experience on Apigee Drupal Developer setup and strong troubleshooting experience on Apigee components like Router, message-processor, Cassandra, Zookeeper. Additionally, a strong knowledge of Apigee on-premises gateway setup is required. Excellent written and verbal communication skills are also a must-have for this position. Desired skills include working experience in the financial industry. Immediate Joiners will be preferred for this role.,

As a SAP Basis & Security Lead at Be a Catalyst (BaC), you will be responsible for managing SAP Basis administration, troubleshooting issues, consulting on best practices, and overseeing database management. You will play a crucial role in ensuring the security, performance, and reliability of SAP systems, collaborating closely with various teams to deliver optimal solutions. This full-time hybrid role based in Gurugram offers some work-from-home flexibility. Your qualifications should include strong SAP Basis and Basis Administration skills, experience in troubleshooting and database management, consulting expertise for best practice recommendations, a profound understanding of SAP security frameworks, proficiency in managing hybrid work environments, and excellent problem-solving and analytical abilities. A Bachelor's degree in Computer Science, Information Technology, or a related field is required. Key skills for this role include proficiency in SAP ECC, S/4HANA, BW, RISE, PCE, Fiori Security, Cloud Connector, Router, BTP, SOX, TMS, ChaRM, Cloud ALM, and Infra/Network alignment. The ideal candidate will have 10-15 years of experience with at least 3 full-cycle implementations. If you are someone who excels in ownership, delivers results under minimal supervision, and believes in solving challenges proactively rather than just reporting them, we encourage you to share your profile with us at people@ba-catalyst.com. Join us at BaC and be a part of our team that transforms businesses into powerful catalysts through superior technical execution.,

Job Description: TechXchange Global Technologies LLC is dedicated to innovation and digital transformation, assisting clients in utilizing cutting-edge technologies to future-proof their business models. Our focus is on developing customized solutions to address specific client requirements, while delivering top-notch services through close collaboration with our clients. We are committed to nurturing trusted partnerships in all our business endeavors. We are currently seeking a full-time hybrid role for a Cisco Certified Internetwork Expert, with the opportunity for relocation to UAE, Saudi Arabia, Oman, Qatar, or Bahrain. The ideal candidate, based in India or UAE, should be prepared for relocation and will have the flexibility of working partly from home. The primary responsibilities of this role include designing, implementing, and supporting complex networking solutions. Daily tasks will involve network configuration and troubleshooting, performance tuning, implementing security measures, and creating detailed documentation. Moreover, the candidate will be expected to deliver proactive and responsive technical support and training to clients and team members. Qualifications: - Profound expertise in network design, implementation, and troubleshooting - Previous experience in performance tuning and implementing security measures - Proficiency in network configuration, particularly router and switch configuration - Capability to generate detailed documentation and offer technical support - Strong communication and interpersonal skills - Ability to work autonomously and collaboratively in a hybrid work setting - Mandatory possession of Cisco Certified Internetwork Expert (CCIE) certification - A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Join our team at TechXchange Global Technologies LLC and be a part of our innovative and client-focused approach to cutting-edge technology solutions.,

As a Network Administrator, your primary responsibility will be to monitor and maintain computer networks such as LAN, WAN, VPN, and WLAN, along with related systems. You will troubleshoot and resolve network issues, hardware failures, and connectivity problems to ensure uninterrupted network operations. Additionally, you will be responsible for installing, configuring, and supporting network hardware and software, which includes routers, switches, firewalls, and wireless access points. Your role will involve responding to user inquiries and providing technical support for network-related incidents and service requests, thereby ensuring a smooth user experience. Routine network maintenance and upgrades will be part of your duties to enhance network performance and reliability. You will play a crucial role in ensuring network security by implementing best practices and responding to cybersecurity incidents promptly. Documenting network configurations, changes, and procedures will be essential for maintaining accurate records. Collaboration with system administrators and other IT staff members will be necessary to address infrastructure needs effectively. Monitoring network performance, generating reports on usage, and system uptime analysis will be vital tasks to ensure optimal network efficiency. Additionally, you will assist in disaster recovery planning and backup processes to mitigate potential risks effectively. This is a full-time position with benefits including health insurance, paid sick time, and Provident Fund. The work schedule is during day shifts from Monday to Friday.,

Job Description: Adeeba e-Services is a leading International BPO specializing in providing technical assistance to customers in the US and Canada. As a part of our Inbound tech and website process, you will be responsible for handling inbound calls related to printer, router, and antivirus issues. Your role will involve diagnosing the problems reported by customers, providing effective solutions, and recommending suitable technical support plans and software. We are looking for individuals with experience in Outbound Tech Support for more than 6 months to 1 year. The ideal candidate should possess the ability to independently close their own calls, along with strong convincing and sales skills. Knowledge about BLUE SCREEN ERRORS and POP UP CALLS is essential. Experience in troubleshooting technical issues concerning computers, printers, broadband, routers, emails, Mac, iPhone, and iPad will be advantageous. This position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) with additional huge incentives. The shift timings are aligned with the US Shift. Employees can benefit from fixed salary credited on the 1st of every month, along with a range of incentives, comp offs, and birthday leaves. There are opportunities for daily/monthly spot incentives, and the company ensures no extension of shift timings. Medical benefits are also provided to all employees. The company follows EEO guidelines and maintains confidentiality of all information shared by employees. If you are a motivated individual with the right skill set, there is no bar on the salary offered. The work schedule comprises 6 working days per week. Contact Rima (HR) at 7686839463 for further details or queries regarding the job profile.,

Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba has established a foundation focused on high levels of customer satisfaction, unmatched services, and support functions. The company prioritizes trust, accountability, and reliability in its products and technical services. Through continuous research and development, Adeeba aims to enhance the performance of its in-house talents and increase productivity day by day. The company serves as a single platform for all customer solutions, delivering IT-enabled support systems consistently. We are currently seeking individuals to join our team for the role of Inbound Technical Support Process for the US shift. As a Tech Support Associate, you will have the opportunity to work in a growing company that offers excellent benefits and numerous opportunities for career advancement. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and recommending appropriate solutions to customers. - Offering technical support plans and relevant software to customers. **Candidate Profile:** - Experience in outbound tech support for at least 6 months to 1 year. - Ability to independently close customer calls. - Strong persuasive and sales skills. - Salary: Rs. 15,000 - 22,000 per month (fixed) + generous incentives. - Shift: US Shift **Benefits and Facilities:** - Fixed salary credited on the 1st of every month into the salary account, along with significant incentives. - 24 leaves per year, compensatory offs, and birthday leaves. - Daily and monthly incentives, spot incentives. - No extension of shift timings. - Medical benefits. - Salary is competitive based on the candidate's profile. - Working Days: 6 days a week For more information or to apply for this position, please contact Priyanka (HR) at 9804149788. **Additional Information:** Rest assured that all your information will be kept confidential in accordance with EEO guidelines.,

Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. The foundation of the company is built on a high level of customer satisfaction, unmatched services, and support functions. Adeeba E-Services values trust, accountability, and reliability in its products and technical services. Through continuous research and development efforts, the company has enhanced the performance of its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, delivering continual support through IT-enabled systems. We are currently hiring for the position of Inbound Tech Support Process in the UK/US Shift at Adeeba E-Services Pvt Ltd. Join our team and enjoy a substantial hike in salary along with attractive incentives. Key Responsibilities: - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing the best solutions to customers - Recommending and selling technical support plans and relevant software Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Salary: Rs.12,000-22,000/month (fixed) + Lucrative Incentives - Shift: UK/US Shift - Working Days: 6 days a week Benefits and Facilities: - Fixed Salary credited on the 1st of every month to the Salary Account - Generous Incentive Structure - 24 leaves per year + Compensatory Offs + Birthday Leaves - Daily/Monthly Incentives - Spot Incentives - No Extension of Shift Timings - Medical Benefits For further queries or to apply, please contact Priyanka (HR) at 9804149788. All information provided will be kept confidential in accordance with EEO guidelines.,

You will be joining TELUS Digital as a Technical Support Executive (Voice), where you will interact with customers via call or chat to understand their service-related needs and provide suitable solutions with exceptional customer service. Your responsibilities will include diagnosing and resolving network and modem issues, guiding customers on phone hardware and software configurations, offering repair solutions, updating customers on service status, and coordinating on-site service calls if required. Additionally, you will escalate technical issues to higher-level support as necessary. To be considered for this role, you should have a minimum of 1 year of experience in internet troubleshooting within the BPO industry. You must possess the ability to multitask in a Microsoft Windows environment, work on ISP, internet, Wi-Fi, router, and modem connectivity issues, and hold a graduate or post-graduate degree. Fresh graduates are welcome to apply for the voice role, specifically those graduating in 2025. Proficiency in English communication is essential, and you should be comfortable working in a 24*7 environment at the Sector 135 office in Noida. In return for your contributions, you can expect a salary ranging from 3.2 LPA to 3.75 LPA, along with benefits such as both side cab facilities within a 35 km radius of the office, medical insurance, and life insurance coverage. The interview process will consist of an HR round, an online assessment, and an operations round. If you meet the preferred candidate profile and are looking to excel in a dynamic technical support role, we encourage you to attend the walk-in scheduled from 30th July 2025 to 8th August 2025 at TELUS DIGITAL, Tower-6 UG Floor, Candor TechSpace, Sector 135, Noida, Uttar Pradesh, 20130, between 12:00 PM to 4:00 PM IST.,

You will be working as an Informatica BDM professional at PibyThree Consulting Pvt Ltd. in Pune, Maharashtra. PibyThree is a global cloud consulting and services provider, focusing on Cloud Transformation, Cloud FinOps, IT Automation, Application Modernization, and Data & Analytics. The company's goal is to help businesses succeed by leveraging technology for automation and increased productivity. Your responsibilities will include: - Having a minimum of 4+ years of development and design experience in Informatica Big Data Management - Demonstrating excellent SQL skills - Working hands-on with HDFS, HiveQL, BDM Informatica, Spark, HBase, Impala, and other big data technologies - Designing and developing BDM mappings in Hive mode for large volumes of INSERT/UPDATE - Creating complex ETL mappings using various transformations such as Source Qualifier, Sorter, Aggregator, Expression, Joiner, Dynamic Lookup, Lookups, Filters, Sequence, Router, and Update Strategy - Ability to debug Informatica and utilize tools like Sqoop and Kafka This is a full-time position that requires you to work in-person during day shifts. The preferred education qualification is a Bachelor's degree, and the preferred experience includes a total of 4 years of work experience with 2 years specifically in Informatica BDM.,

Adeeba BPO is a leading provider of International business and technology services, dedicated to client satisfaction and innovation. We offer inbound technical services, web designing, and development services round the clock to clients in the UK, US, Australia, and various European countries. Despite being based in Kolkata, we have subsidiaries in Thailand, the US, and the UK. We are currently seeking a Technical Sales Associate for our International Voice Process team. The ideal candidate should have experience in providing technical support in an international BPO setting, with a focus on sales. The role involves attending inbound calls and resolving issues related to printers, routers, Mac, Windows, antivirus software, email, pop-ups, and more. Candidates should possess excellent communication skills, fluency in English, and the ability to effectively close calls. This position offers both day and night shifts, with a competitive salary of up to 25000/- (negotiable) along with incentives. Employees will receive a fixed salary credited on the 1st of every month, 24 casual leaves per year, 15 compensatory offs, and a paid birthday leave. We welcome candidates who are undergraduate, graduate, or dropouts to apply. Additional Information: - Salary credited on the 1st of Every Month - Attractive Incentive Policy - No stretched working hours - Minimum 20% hike depending on the interview performance If you are interested in this exciting opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four.,

Adeeba E-Services Pvt. Ltd. is an International Contact Center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba E-Services has established a strong foundation focused on high levels of customer satisfaction, unmatched services, and reliable support functions. The company upholds values of trust, accountability, and reliability in its products and technical services. Through continuous research and development efforts, Adeeba E-Services has enhanced the performance of its in-house talents and increased productivity day by day, positioning itself as a one-stop platform for all customer solutions in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our growing company, you will have the opportunity to work in a dynamic environment with great benefits and numerous growth opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and providing the best possible solutions to customers. - Recommending and selling relevant technical support plans and software to customers. **Candidate Profile:** - Minimum 6 months to 1 year of experience in outbound tech support. - Ability to independently close customer calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000 per month (fixed) plus lucrative incentives. - Shift Timing: US Shift **Benefits and Facilities:** - Fixed salary credited on the 1st of every month into the salary account, along with attractive incentives. - 24 leaves per year, comp offs, and birthday leaves. - Daily and monthly incentives, as well as spot incentives. - No extension of shift timings. - Medical benefits provided. - Salary is negotiable based on the candidate's experience and skills. - Working Days: 6 days a week. For more information and to apply, please contact Priyanka (HR) at 9804149788. *Additional Information:* Your information will be handled confidentially in accordance with EEO guidelines.,

TELUS Digital is Hiring Freshers and Experienced candidates for Technical Support Executive (Voice) Role & Responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Need minimum 1 yr of experience in internet troubleshooting in BPO Industry. Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Educational Qualification :Any Graduate, Post Graduate can apply Freshers with Graduation can apply for voice role Freshers graduating in 2025 are eligible to apply Excellent communication in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.65 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization' s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: Perform ITAM Operations role as per details provided and measured by stipulated SLAs / KPIs defined mutually between the client & UST. ITAM Operations - Daily new asset upload from ship reports (automation in progress for US, but will still be manual for EMEA, APAC, and Canada) - Hardware vendor management (assets received, but not listed on any ship reports) - ITALM mailbox monitoring and responding to emails, resolving user queries/issues - Managing the ITALM incident queue and resolving as per defined procedures/SLAs - Validation and monitoring of new Asset Management stories pushed to Production (Device Wipes, DMP auto-assigned computers, Exiting Worker notifications) - Ensure Bulk updates in ServiceNow on timely basis with 100% accuracy & validation - Ariba Kitting for Hardware process wherever applicable - Maintain Asset related data (Install, Add, Modify, Decommission & Retire/Dispose) - Investigate and resolve discrepancies and accuracy issues of the CMDB. - Track and maintain copies of warranties, maintenance agreements, and vendor contracts. - Ensuring Compliance to workflows of - Exiting Worker - Stolen/Lost/Missing Assets - Old Assets to be returned - RMA coordination with OEM vendors Tech Caf Services/UST Liaison - Ensure Asset-related Process/Performance improvements are implemented by respective teams (Tech Caf Services, SD) - Monthly meetings with Tech Caf Services technicians to update of any changes regarding ITAM processes, issues they are having, and general feedback - Training for new ITAM processes or changes in current processes in ServiceNow - Main point of contact for Tech Caf Services technicians regarding ServiceNow functionality or performing updates they do not have permissions for Finance Liaison - Weekly meetings with the FAR (Fixed Asset Reconciliation) team to provide insight on laptop/desktop assets - Liaise with Finance for Quarterly/Half-yearly reconciliation with Finance - Follow-up and close-loop actions related to discrepancies/accounting Various POC or Testing - Initial ServiceNow testing for Asset Management (created personal dev instance and took Asset Management training) - Ingram Micro e-waste trial pickups (regular and onsite wiping) - ServiceNow New York upgrade testing - On-going testing of enhancements / features implemented on Asset Lifecycle Platforms/tools (NH, MarketPlace, Snow etc) E-waste - Coordinate with e-waste vendor(s) & client Site contacts for pickups - Donation coordination between site, e-waste vendor and sustainability team - Monitoring e-waste stockroom thresholds - Updating of assets moving from stockroom to stockroom - Updating of assets to disposed in ServiceNow from disposal reports - Ensuring WIPE compliance by vendor & related workflows Asset Reporting - Creation of ad hoc reports for various teams regarding Hardware Assets (Device Engineering, Finance, Security, PAW) - Liaison for Dashboard creation & maintenance - Monitoring of KPIs, Dashboard health - Computer Report reconciliation (with Concur) - Mobile Report reconciliation (with Concur) - Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support Asset Analysis Auditing: - Data Analysis - Quality validations - Spot-checks - Conducting Periodic audits On Demand: - Participate or Drive special projects / activities like M&As, “Managed Devices Compliance”, Asset Management drives etc., Additional Knowledge & Skills: - Maintain all necessary certifications to perform required responsibilities in support of ITAM, specific computer networks, hardware, software and applications being supported - Basic knowledge of computer configuration, networking, Airwatch MDM. - The ability to multi-task and handle ever changing priorities - Willingness to learn new skills and work outside of your comfort zone with the end-user community - Ability to manage individual tasks that may require cross departmental communication and collaboration - Direct work experience in a contract management or purchasing and procurement capacity, including all aspects of strategy development and execution. Minimum Requirements: - 5+ years in asset management role & should be proficient using Excel to compare and combine data from multiple sources - Bachelor's Degree in Information Systems or Information Technology or equivalent experience required - Must have excellent communication skills, positive attitude, attention to detail and be engaging with end-users and client stakeholders. - Must be flexible and able to be work on various shifts (Morning, Afternoon, Evening & night) to include weekends if needed (not expected). - Experience with MAC, Microsoft(r) OS and Microsoft Office(r) applications - Experience with problem solving in a support-oriented environment - Exceptional soft skills and asset management skills - Team player, good communicator, self-directed work style and ability to multi-task Required Skills IT Hardware,It Asset Management,Asset Management,ITALM

Role & responsibilities- Job Title: System Administrator / Sr. System Administrator Location: Andheri West Department: IT Reporting To: IT Manager Job Summary: The System Administrator will be responsible for maintaining, upgrading, and managing software, hardware, and networks across office and site operations. The role involves ensuring smooth functioning of IT systems, providing technical support to office staff and site teams, and enforcing IT policies and data security protocols. The candidate must be capable of coordinating remotely and in-person with site personnel to resolve issues and maintain compliance with IT standards. Key Responsibilities: Office Infrastructure Management: Manage installation, configuration, and maintenance of office desktops, laptops, printers, servers, routers, switches, and firewalls. Monitor system performance and troubleshoot issues related to hardware, software, and networking. Manage data backup and disaster recovery procedures. Handle software licensing and ensure compliance. Network and Security: Maintain secure network access and implement cybersecurity measures (antivirus, endpoint security, firewalls). Regularly update and patch systems to ensure security. Monitor network traffic and manage firewalls, VPNs, and remote access controls. User Support & Troubleshooting: Act as the first point of contact for internal technical support across departments. Assist in onboarding/offboarding users, email account setup, and system access control. Resolve system-related issues raised by the site or office team promptly. Site Team Coordination: Provide remote/onsite IT support to site teams across multiple project locations. Coordinate installation of internet devices, biometric machines, CCTV, and other tech infrastructure at sites. Monitor uptime of site connectivity and ensure data from sites (e.g., attendance logs, project updates) is synced with head office systems. Train site staff on usage of IT systems as required. Asset & Inventory Management: Maintain accurate records of IT assets and equipment issued to staff and sites. Conduct regular audits and ensure proper tagging and documentation of IT inventory. Skills & Qualifications: Bachelors degree in Information Technology or related field. Proven experience (3–5 years) as a System Administrator. Strong knowledge of Windows, Active Directory, Office 365, and networking concepts. Familiarity with remote desktop tools, VPNs, firewall management, and endpoint security solutions. Excellent problem-solving and communication skills. Willingness to travel to sites occasionally when required.

- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls

- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls

You will be responsible for leading and managing the sales team to achieve and surpass sales targets. Developing and nurturing strong relationships with key clients, particularly NPCI, will be crucial. Your role will involve implementing sales strategies to enhance revenue growth within the designated region. Collaboration with cross-functional teams will be essential to ensure the smooth execution of client requirements. Additionally, you will need to offer insights and strategies for business expansion in the local market and conduct regular reviews of sales performance to ensure the attainment of sales KPIs. To excel in this role, you must possess excellent communication and negotiation skills. Having a minimum of 2-3 years of team leadership experience within an overall 5-7 years sales background is mandatory. It is imperative that you come from the IT Hardware and Networking Industries exclusively and be a local candidate with permanent residency in Chennai. Familiarity with the SI Industry is a must, along with hands-on experience in IT Hardware Sales encompassing Cybersecurity, Routers, Servers, Storage, and Switches. Desirable skills include an entrepreneurial mindset and the ability to work effectively in a co-shared office space. Possessing an MBA certification will be considered advantageous. In terms of qualifications, you should hold a Bachelor's degree in Business, Sales, or a related field. The ideal candidate will have a minimum of 5-7 years of relevant sales experience, with at least 2-3 years of experience in leading a team. An MBA certification is preferred but not mandatory.,

You should have a comprehensive understanding of various networking concepts such as BGP, routing, switching, firewall/security, and load balancing. Additionally, you should be well-versed in Public Cloud platforms, Infrastructure as Code (IAC), Linux administration, APIs, and DevOps practices. Your primary responsibilities will include configuring and troubleshooting BGP in large global environments, working with routing protocols, VLANs, firewall security, load balancing, and networking in Public Cloud platforms like GCP. You will need to have a good understanding of Infrastructure as Code to provision resources efficiently. In terms of technical skills, you should be proficient in Network Security, Switches, Routers, Firewalls, and cloud products from Juniper and Palo Alto. Experience with tools such as Terraform and Algosec for traffic flow governance is essential. Knowledge of programming languages like Python and HCL (HashiCorp Configuration Language) is mandatory. Overall, you will play a crucial role in ensuring the smooth operation and delivery of network services by leveraging your expertise in networking technologies, cloud platforms, and automation practices.,

Job Description: You will be responsible for taking inbound calls from customers facing issues with printers, routers, and antivirus software. Your role will involve diagnosing the problems effectively and providing the customers with the best technical support plan suited to their needs. Additionally, you will be tasked with recommending relevant software solutions and selling technical support plans to customers. To excel in this role, you must possess prior experience in outbound tech support spanning over 6 months to 1 year. It is essential to have the ability to independently close calls and demonstrate strong convincing and sales skills. Proficiency in handling blue screen errors, pop-up calls, and troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is required. The position offers a competitive salary ranging from Rs.15,000 to Rs.22,000 per month along with lucrative incentives. The work schedule will be in the US shift, providing you with fixed monthly salary deposits, ample leaves, including comp offs and birthday leaves, daily and monthly incentives, spot incentives, and medical benefits. There will be no extension of shift timings, ensuring a healthy work-life balance. If you believe you are the right candidate for this role, salary is not a bar, and you can expect a rewarding career with Adeeba e-Services. You will be working 6 days a week under the guidance of Rima (HR). For further details or to apply, kindly contact Rima at 7686839463. All information shared will be treated with the utmost confidentiality in accordance with EEO guidelines.,

Role : Network Engineer L2 support Experience : 5-10 Years Location - Hyderabad Skills : Network design & implementation, L2/L3 Support, Network engineer, CCNA, Cisco, router & switches, firewall, load balancer etc. Preferred : Network security (Paloalto etc.), Certifications: CompTIA Network+, CCNA, or equivalent certifications Key Responsibilities: 1.Network Design and Implementation: Design and implement network solutions to meet business requirements. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN). 2. Network Maintenance: Perform regular maintenance tasks, including updates, patches, and upgrades to ensure network stability and security. 3. Troubleshooting and Support: Provide L2/L3 support for network-related issues. Diagnose and resolve complex network problems, working closely with other IT teams and vendors as needed. 4. Performance Monitoring: Monitor network performance and security, identifying and addressing potential issues proactively. Utilize network monitoring tools to ensure optimal performance. 5.Documentation: Maintain detailed documentation of network configurations, changes, and troubleshooting procedures. Ensure all network diagrams and documentation are up-to-date. 6. Collaboration: Work collaboratively with other IT professionals to optimize and secure the network. Participate in cross-functional projects and initiatives. Qualifications: 1. Education: Bachelor's degree in Information Technology, Computer Science, or a related field. 2.Certifications: CompTIA Network+, CCNA, or equivalent certifications. 3. Experience: Minimum of 5 years of experience in network engineering and support. Experience with L2/L3 support and troubleshooting. 4. Technical Skills: -> Strong understanding of network protocols, configurations, and security principles. -> Proficiency in configuring and managing network devices (routers, switches, firewalls). -> Experience with network monitoring tools and troubleshooting techniques. -> Knowledge of VPN setup, firewall configuration, and Active Directory management. -> Familiarity with scripting languages (e.g., PowerShell) is a plus. Soft Skills : 1. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. 2. Ability to work independently and as part of a team. 3. Detail-oriented with strong organizational skills. Work Environment: This position may require occasional on-call support and the ability to work flexible hours.

Job description Hiring for Leading ITES Companies In Gurgaon and Noida for Technical Support Salary - upto Rs 5 LPA (Hike based upon last drawn salary) Key Highlights: 1: Graduate with minimum 2 years of exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships. WhatsApp/Call any of the numbers below for the initial screening - HR Mahvish - 9628373766 HR Simran - 9821182647

Role & responsibilities Role : Cisco Network Specialist Experience : 10+ Year relevant in Networking Location : (Pan India) Bangalore / Noida Preffered Hybrid Remote 2 days Work from office Shift Timing : 24*7 Rotational Shift Includes night shifts Job Type- Contract to Hire Immediate Joiners *********************************************************************************************** MUST HAVE Mandatory Skills 5+ years of relevant experience on with Dell Switches (Hands on) 8+ years of experience with CISCO Routers & Switches 10+ years of experience on managing LAN & WAN Infrastructures 10+ years experience on Routing & Switching Must have Bachelors Degree Highly Preferred Skills: CISCO ACI & Load Balancing is strongly desired Preferred knowledge of VELO Cloud (Hands-on) and Wireless Adaptive, communication, presentation, and leadership skills Project experience for SDN Infra & Networking Role Responsibilities: Must have great experience on Routing & Switching & Wireless and Firewalls. Responsible for the Cisco ACI network architecture component(s) Must have Palo Alto Experience. Understand and support Data Centre Networks utilizing Cisco Application Centric Infrastructure and Nexus 9k platforms. Contribute to the development and performance of a migration plan from traditional data centre network designs to Cisco ACI. Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls. G0od understanding of Inter and Intra Tenant traffic flows, contracts Experience in L2 outs, L3 outs, VMM integration Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Looking to have strong knowledge of SDWAN (Hands-on) and Wireless Teaming with project managers, cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive, communication, presentation and leadership skills Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Knowledge of Wireless, Nexus, SD-WAN Working knowledge of Networking products from Cisco, Dell & Extreme Networks Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Kindly share resume on nidhi.a@anlage.co.in