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5 - 10 years
10 - 20 Lacs
Pune, Chennai, Bengaluru
Work from Office
Job Title: Senior Network Engineer Location: Pune , Chennai , Bengaluru and Hyderabad Experience: 5 10 Years ( Relevant Exp ) Salary : 20 LPA Notice Period : 30 Days Max ( Immediate Joiners Preferred ) Job Description: We are seeking a highly skilled Senior Network Engineer to design, implement, and maintain our network infrastructure. The ideal candidate will have extensive experience in network architecture, security, and troubleshooting complex issues in an enterprise environment. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of experience in network engineering, preferably in a large-scale enterprise environment. Strong expertise in routing, switching, VLANs, BGP, OSPF, and MPLS . Hands-on experience with firewalls (Fortinet, Palo Alto, Cisco ASA, SonicWall, etc.) and VPN configurations . Proficiency in network monitoring tools like SolarWinds, PRTG, Nagios, or Zabbix . Experience with cloud networking (AWS, Azure, GCP) is a plus. Knowledge of wireless networking, VoIP, and SD-WAN technologies . Strong analytical and troubleshooting skills with the ability to work under pressure. Certifications such as CCNP, CCIE, JNCIP, or equivalent are highly preferred. Key Responsibilities: Design, configure, and maintain LAN, WAN, and wireless networks. Manage and optimize network performance, ensuring minimal downtime and maximum availability. Implement and enforce network security policies, including firewalls, VPNs, and IDS/IPS solutions. Troubleshoot and resolve complex network issues, providing root cause analysis and preventive measures. Work with cross-functional teams to support cloud and on-premises network environments. Plan and execute network upgrades, migrations, and new deployments. Monitor network performance and security using advanced monitoring tools. Ensure compliance with industry standards, regulations, and best practices. Maintain network documentation, including diagrams, policies, and procedures. Provide mentorship and technical guidance to junior engineers.
Posted 1 month ago
5 - 7 years
7 - 8 Lacs
Mumbai
Work from Office
Design, implement & maintain network infrastructure using Cisco routers & switches Configure firewalls, WLAN, SDA, ISE, WiFi networks, & backup management systems Device Configuration Incident management CCNP Enterprise/CCNA-Wireless/ CCNP - Wireless
Posted 1 month ago
3 - 5 years
0 - 0 Lacs
Trivandrum
Work from Office
Job Summary: We are seeking a skilled and proactive Enterprise Network Support L2 Engineer with hands-on experience in Cisco Meraki products to join our dynamic IT infrastructure team. The ideal candidate will be responsible for providing Level 2 support for enterprise network environments, focusing on Cisco Meraki wireless, switching, routing and security solutions . Primary Responsibilities: Provide L2-level technical support for enterprise network infrastructure, including Cisco Meraki wireless access points , switches , routers and firewalls . Monitor, troubleshoot, and resolve complex network issues escalated from L1, ensuring minimal downtime and disruption. Perform configuration , deployment , and maintenance of Cisco Meraki hardware and software solutions. Manage network security policies , VPN configurations , and firewall rules within the Meraki dashboard. Proactively monitor network performance and ensure optimal operation through Meraki monitoring tools and s . Analyze and resolve LAN/WAN, Wi-Fi, VPN, and network security issues in a multi-site enterprise environment . Collaborate with cross-functional teams (e.g., security, server, cloud) for integrated network solutions . Document technical issues and resolutions for knowledge sharing and continuous improvement . Participate in change management processes, including planning and implementing network changes . Coordinate with Cisco Meraki TAC (Technical Assistance Center) for unresolved issues and firmware/feature updates. Educate and mentor L1 support teams on basic troubleshooting steps and processes . Required Skills: 4+ years of experience in enterprise network support roles , including L2 responsibilities. Hands-on experience with Cisco Meraki products, including: Wireless Access Points (MR series) Security Switches (MS series) Meraki Dashboard management Strong understanding of TCP/IP, DNS, DHCP, VLAN, VPN (IPSec, SSL), NAT , and network security concepts. Experience with enterprise Wi-Fi troubleshooting and optimization. Solid understanding of LAN/WAN technologies , network routing and switching principles . Experience in remote network support and troubleshooting using Meraki tools. Familiarity with cloud-managed networking concepts and operations. Ability to analyze packet captures and identify traffic flow issues. Strong problem-solving , communication , and customer service skills . Preferred Certifications: Cisco Meraki Solutions Specialist CCNA (Enterprise or Security) CCNP (Enterprise or Security) Qualification and Educational requirements: Any degree in an IT related field is preferred Required Skills Cisco Meraki,Network Infrastructure,Network Support
Posted 2 months ago
1 - 3 years
2 - 4 Lacs
Hyderabad
Work from Office
Implementing new network and improving new network solutions Configure and install various networks ROUTERS,SWITCHES,FIREWALLS,LOAD BALANCERS ,VPN,VLAN',WAN accelerators ,DNS, DHCP, QoS. Level-2/3 support and trouble shooting to resolve issues
Posted 2 months ago
9 - 14 years
15 - 30 Lacs
Noida
Work from Office
Network JD Exp : 10.0 years Location : Noida • Performs service fulfillment for request on network services • Own and drive incident resolution • Own and drive root cause identification and permanent resolution of network issues • Perform moderate to complex network changes • Performs on call support during after business hour and weekend on a rotational basis Candidate Specifications: Minimum Educational Level • Diploma in Computer Science/Information Technology or equivalent. Professional / Special Qualification • CCNP/CCIE is preferred. • ITIL certification is preferred *Candidate without certifications but able to demonstrate exceptional level of knowledge and skills with proven track record may be considered. Pre-Requisite • Minimum 5-8 years of experience working in large Network Operations (>500 devices) environment within FSI hold a Level 3 engineer role or similar • Intermediate to Expert Cisco Systems networking knowledge and experience. Example: Routers and Switches Intermediate to expert knowledge on OSPF, BGP and EIGRP Route manipulation and troubleshooting. Switching, STP/VTP knowledge; troubleshooting Hands-on experience/knowledge on IOS-XE devices. Voice packet flow • Advanced Internetworking knowledge and experience. Example: TCP/IP, Traceroute, OSI 7 Layers Analyzing Packet capture/wire shark output • Cisco Wireless and ISE – Mandatory Troubleshooting incidents. o Knowledge on policy implementation (Authentication/Authorization)/TACACS • Has experience working with enterprise class Network Management tools Network Management System Network Performance System Packet Capture Technology • Has experience working with enterprise class Ticketing System Preferred (Advantage) • Candidate with experience supporting data network in a Telecommunication company network a plus. Others • Process oriented • Highly self-driven and thrive with minimum supervisor • Able to operate well in an environment where teamwork is critical. • Good at handling stress and critical/difficult situation • Good Telephony Skills • Good spoken, written English. Other languages a plus • Familiar with Microsoft Office Products, IE- Outlook, Excel, Word, etc. Working Hours Incumbent will rotate through the shifts based on business requirements
Posted 2 months ago
2 - 7 years
2 - 7 Lacs
Chennai
Work from Office
Job Profile : Network Engineer(TAC) Experience : 2 - 7years Location : Chennai ( Ambit IT Park) Shift : Rotational Night Shift Work Model : Work from office Key Skills : CCNA or CCNP(Trained/Certified) Education : Any UG/PG Degree /Min 3yrs Diploma Looking for Immediate Joiners only If interested drop your resumes to deebathra.abrahamgnanadass@movate.com Job Description: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) thorough understanding of Broadcast domain and Collision Domain thorough understanding of Unicast, Multicast and Broadcast traffic thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI) Thanks, Deepu deebathra.abrahamgnanadass@movate.com
Posted 2 months ago
7 - 9 years
7 - 8 Lacs
Mumbai
Work from Office
Company: NCR Atleos Job Title: Network Operations L2/L3 Analyst Job Location: Mumbai, India Shifts: Rotational Job Description: A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organization's network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of Network Operations L2 Analyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing and maintaining SD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firms global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firms global wireless infrastructure made up of all Cisco thin AP’s and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. Requirements 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9K’s. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification Education: Bachelor’s degree in IT / Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment: This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules / shifts and supporting 24x7 operations.
Posted 2 months ago
1 - 6 years
3 - 5 Lacs
Chennai
Work from Office
Hi, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer - (Networking End user Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process
Posted 2 months ago
7 - 12 years
10 - 20 Lacs
Pune
Work from Office
Designation:- IT Administrator Work Mode:- Work from office Experience:- Minimum 7 years Salary- As per company standard Job Description About the Role: We are looking for a skilled IT Administrator to oversee and maintain our company's IT infrastructure. The ideal candidate will be responsible for network administration, system security, troubleshooting, and IT support, ensuring smooth and secure IT operations. Key Responsibilities: System Administration: Manage and maintain servers, networks, and IT systems to ensure efficiency and security. Network Management: Configure and monitor LAN, WAN, VPNs, firewalls, and cloud services. Security & Compliance: Implement cybersecurity measures to protect systems from threats, ensuring data integrity and regulatory compliance. User Support: Provide technical support to employees, troubleshoot issues, and ensure smooth IT operations. Hardware & Software Management: Install, update, and manage software, hardware, and IT equipment. Backup & Recovery: Implement disaster recovery and data backup solutions to prevent data loss. IT Policy & Documentation: Maintain IT policies, document procedures, and provide training for staff. Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or a related field. Experience: Minimum 7 years in IT administration, network management, or related roles. Technical Proficiency: Proficiency in Windows, Linux, and cloud computing (AWS, Azure, Google Cloud) Knowledge of firewalls, VPNs, routers, and cybersecurity protocols Experience with Active Directory, Office 365, and database management Certifications (Preferred): CompTIA Network+ / Security+ Microsoft Certified: Azure Administrator Cisco CCNA Soft Skills: Strong troubleshooting, communication, and teamwork abilities. Why Join Us? Work with cutting-edge IT technologies. Be a key player in ensuring IT security and stability Opportunity for career growth and learning Apply Now! If you are passionate about technology and healthcare, we would love to hear from you! Drop your resume on 8308907577 or kmaran@sevenmentor.com. References are highly appreciated!
Posted 2 months ago
0 - 1 years
1 - 2 Lacs
Hyderabad
Work from Office
We are looking for a Network Engineer who will be responsible for maintaining and administering our company's computer networks.
Posted 2 months ago
1 - 5 years
4 - 7 Lacs
Pune, Pimpri-Chinchwad
Work from Office
Hiring for Technical Process. Sal - 5 Lakhs to 7 Lakhs + Incentives. Minimum 1 Year BPO Exp Mandate. US Shifts + 2 Week OFF Free Pick and Drop Limited Openings For More Info. Call - 9049073144 / 8928152516 / 9226639337 Required Candidate profile Immeidate Joiners Required Clean Documentation Required Excellent English Required
Posted 2 months ago
8 - 13 years
35 - 90 Lacs
Pune, Bengaluru, Hyderabad
Hybrid
Ownership in handling and control of switch and router provisioning activities - analysis/remediation of assigned faults, regular follow-up with stakeholders, orderly closure of reported problems with full analysis/remediation.- Useful C language
Posted 2 months ago
1 - 4 years
4 - 9 Lacs
Bengaluru
Work from Office
Drive endpoint computing sales by building the product portfolio (laptops, desktops, workstations, etc) aligning with OEMs, developing technical skills, preparing proposals & ensuring effective customer relationship management to meet SBU targets Required Candidate profile Candidate from Bangalore with a strong South region customer database, domain experience from similar partner companies, and proven field experience in direct customer engagements
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Noida
Work from Office
Job Summary: We are seeking a knowledgeable and customer-oriented Telecom Product Customer Service Specialist to join our team. The ideal candidate will have a strong understanding of LAN, VPN, Networking, Modem, and other telecom products. This role involves providing exceptional customer support, troubleshooting technical issues, and ensuring customer satisfaction through effective communication and problem-solving skills. Key Responsibilities: Customer Support: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide detailed information about telecom products and services. Assist customers with setup, configuration, and troubleshooting of LAN, VPN, Networking, and Modem issues. Educate customers on the use of telecom products to enhance their experience. Technical Troubleshooting: Diagnose and resolve technical issues related to telecom products. Guide customers through step-by-step solutions. Escalate complex issues to higher-level technical support when necessary. Product Knowledge: Maintain up-to-date knowledge of telecom products, services, and industry trends. Participate in ongoing training and development programs. Customer Relationship Management: Build and maintain strong relationships with customers. Record and manage customer interactions and transactions in the CRM system. Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Team Collaboration: Work closely with other customer service specialists and technical support teams. Share insights and feedback to improve customer service processes and product offerings. Qualifications: Education: Graduates and Undergraduate can apply. Experience: Minimum of 1 years of customer service experience in the telecom industry. Proven experience with LAN, VPN, Networking, Modem, and other telecom products. Skills: Strong technical troubleshooting skills. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical customers. Proficiency with CRM software and customer service tools. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Working Conditions: Full-time position with regular office hours. May require occasional evening or weekend shifts. Ability to work in a fast-paced environment. Benefits: Competitive salary and performance-based incentives. Health Insurance. Paid time off and holidays. Professional development opportunities.
Posted 2 months ago
2 - 5 years
4 - 5 Lacs
Kolkata
Work from Office
Installing, monitoring & configuring Network hardware & Network performance. Proficient in of all types of Performance testing tools & performance metrics. Troubleshooting and resolving network issues. Experience in Data Center is mandatory.
Posted 2 months ago
4 - 9 years
9 - 12 Lacs
Navi Mumbai
Work from Office
Act as a Primary SPOC for Devices (Switch’s & Routers) configuration for the NPCI connectivity. Knowledge about Routing & switching protocol like BGP & OSPF, VLAN, VTP, STP & redundancy protocol like HSRP & VRRP.
Posted 2 months ago
5 - 6 years
5 - 7 Lacs
Pune
Work from Office
Role & responsibilities Configure, manage, and troubleshoot Checkpoint Firewall and security policies. Implement and maintain network security solutions including firewalls, VPNs, IDS/IPS, and endpoint security. Perform regular security assessments and ensure compliance with best practices. Monitor network performance, identify vulnerabilities, and deploy necessary security patches or updates. Provide technical support and incident response for security-related issues. Collaborate with IT and security teams to enhance network security posture. Document network security configurations, policies, and procedures. Stay updated with emerging security threats and industry trends. Experience: 5 to 6 years of experience in network engineering. Proven expertise in configuring and managing Check Point and Fortinet firewalls. Hands-on experience with Cisco networking (routers, switches, and firewalls). Technical Skills: Proficiency in network protocols and technologies (e.g. TCP/IP, MPLS, VPN). Knowledge of routing and switching protocols (e.g. OSPF, BGP, EIGRP). Familiarity with network monitoring tools and techniques. Understanding of SD-WAN and cloud networking (AWS, Azure, or GCP). Certifications (Good to have): Check Point Certified Security Expert (CCSE) or equivalent. Fortinet Network Security Expert (NSE 4 or higher). Cisco Certified Network Professional (CCNP) or higher. Education (Required) : Bachelor's degree in computer science, Information Technology, or a related field. Equivalent work experience will also be considered.
Posted 2 months ago
1 - 6 years
3 - 6 Lacs
Chennai, Thane, Mumbai (All Areas)
Work from Office
Technical Support Executive / Tech Support / L1 / L2 / B.Tech / BCA Solving the Technical Problem Troubleshooting of technical Fault (Operating System, Software, Hardware, Network, Routers) 5 Days Working Rotational Shift Salary 27k -40k Required Candidate profile Min. 6-month Technical Support Voice Process Exp. Mandatory Excellent English Communication Skills NO Call WhatsApp ur CV HR - 7836850555
Posted 2 months ago
1 - 6 years
3 - 5 Lacs
Delhi NCR, Delhi, Noida
Work from Office
Hiring for International Telecom Customer care Process Voice Process Noida Both Side Cabs 24/7 Shifts If interested call Roger 8882563423 Required Candidate profile Candidate must have atleast 6 months of International Telecom Process Experience to apply. Candidate must have experience in ISP, Router and Modem support.
Posted 2 months ago
2 - 7 years
1 - 4 Lacs
Bengaluru
Work from Office
Job Title: Core Server and Networking-IT Ops end to end Location: Bangalore Experience: 3+ years Salary: Upto 4.8 LPA gradu: B.tech, B.E, BCA, BCS Shift: Rotational Notice Period: Immediate joiners Regards, Lisa 7338960689
Posted 2 months ago
1 - 6 years
3 - 5 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring For Customer Service Voice Process Location: Noida & Gurgaon 24/7 Shifts Both side Cabs Virtual Interviews If Interested Call Roger 8882563423 Required Candidate profile Candidate must have good communication skills to apply. Candidate must have at least 6 months of International Bpo Voice Exp. to apply.
Posted 2 months ago
1 - 5 years
4 - 7 Lacs
Pune
Work from Office
Hiring for Technical Process. Sal - 5 Lakhs to 7 Lakhs + Incentives. Minimum 1 Year BPO Exp Mandate. US Shifts + 2 Week OFF Free Pick and Drop Limited Openings For More Info. Call - 9049073144 / 8928152516 / 9226639337 Required Candidate profile Immeidate Joiners Required Clean Documentation Required Excellent English Required
Posted 2 months ago
1 - 3 years
2 - 3 Lacs
Assam
Work from Office
to handle installation, troubleshooting, and maintenance of networking equipment, including routers, switches, CCTV, and LAN systems. Install and configure routers, switches, and CCTV systems. Perform LAN setup, maintenance, and support.
Posted 2 months ago
2 - 3 years
0 - 0 Lacs
Trivandrum
Work from Office
Roles and Responsibilities: Provide 24x7 support for NOC operations, continuously monitoring global IT infrastructure and services. Monitor infrastructure components including servers, cloud services, network devices, communication links, storage, backup devices, telephony systems, and applications. Utilize monitoring tools to track server uptime, performance, and system health (CPU, memory, disk usage). Respond to s related to service outages or performance degradation and take necessary actions. Regularly check system logs for errors and issues. User Account Management - Create, modify, and delete users/groups, reset passwords, and manage permissions. Perform basic troubleshooting for common IT issues (e.g., printer problems, file access, network connectivity). Monitor ESXi host health and performance metrics, manage basic VM operations (start, stop, reset), and troubleshoot ESXi-related issues. Oversee database health and performance for SQL Server and Oracle, verify backup jobs, and perform basic restores. Manage storage system health , ensuring sufficient capacity and performance. Maintain and troubleshoot Active Directory services using tools like Event Viewer and AD Replication Status. AWS Monitoring: Track EC2 instance health via CloudWatch, manage S3 bucket usage, permissions, policies, versioning, and encryption. Respond to CloudWatch s for EC2, RDS, and S3 services. Network Monitoring: Track network device health (routers, firewalls), respond to s, and troubleshoot connectivity/performance issues. Oversee email system health , including monitoring queues and delivery status. Monitor Cisco ISE and Cisco Umbrella for security events, network activity, and authentication issues. Ensure regular backups of infrastructure components and perform basic restore operations when necessary. Incident Handling: Identify, troubleshoot, and resolve basic issues across servers, networking, cloud, databases, and storage. Escalate complex issues to L2/L3 teams as needed. Tools and Technologies: Experience with monitoring tools such as SolarWinds, LogicMonitor, Zabbix, Datadog, and AWS CloudWatch . Proficiency in VMware (ESXi), AWS, Azure, SQL Server, Oracle, Active Directory, and backup solutions . Knowledge of basic network troubleshooting and configuration . Experience with cloud services (AWS, GCP) and cloud-based backups. Required Skills: Basic understanding of networking concepts (OSI model, routing, VLANs). Strong communication skills to interact effectively with stakeholders. Proactive approach to incident resolution and minimizing downtime . Ability to prioritize tasks , troubleshoot effectively, and escalate when necessary. Experience & Certifications: 2-4 years of experience in a NOC or similar role , supporting IT infrastructure (servers, databases, cloud systems). Certifications in ITIL, VMware, and Cloud technologies are a plus. Required Skills NOC Operations, Network, Server
Posted 2 months ago
3 - 5 years
7 - 10 Lacs
Pune
Hybrid
Job purpose As a Engineer II Network Administration, you will be tasked with designing, implementing, and maintaining networks by building modern network configurations and connections, troubleshooting network problems and being able to multitask. Maintain an accurate inventory of Network Infrastructure Create and update technical documentation to be presented to clients as well as for internal support purposes. Ensure that the IT infrastructure is patched regularly (Network devices patches) Drive detailed network design documentations, and technology migration strategies/integration plans for solutions. Responsible for the delivery and ensure compliance is met to the regulatory standard by utilizing commercial Network Security / Firewall /SLB/ WAF/ TCP/IP / Routing Protocol skills. Design, building and fault-finding on network solutions. Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Technical support for networking such as: AWS, WAN and LAN connectivity, routers, firewalls, wireless and security. Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations. Monitoring network engineering performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the companys security team. Liaise with vendors and other IT personnel for problem resolution. Respond to and resolve alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion. Maintain accurate time and records in all service tickets as performed. Support relating to technical issues involving OEM core business applications and operating systems. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail. Perform the role of operations specialist during shift to monitor SLA/ OLA and ensure all measures are taken to avoid breaches. What do you need to know? Knowledge to Administer systems and services related to WAN and LAN connectivity, routers, firewalls, wireless and security for the purpose of ensuring availability of services to authorized users. Knowledge of the infrastructure (hardware, client devices, operating systems, Software-Defined Networking management, importance of systems redundancy etc.) Good technical understanding of Desktop OS, Server OS, Remote Working methods, and their relationships with other systems Knowledge of all areas of IT Infrastructure outside of immediate area of specialization (Networking) to an intermediate level (Desktop OS, Windows OS, Client Systems, Directory Systems) CCNP or CCNA certified is nice to have. Bachelors degree in IT, Computer Science, Computer Engineering, or similar related fields required.
Posted 2 months ago
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