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3.0 - 8.0 years
3 - 8 Lacs
Gurugram
Work from Office
Role & responsibilities Monitor, manage and control configuration aspects like IP address, subnet mask Maintain configuration details and files of all routers in the network Hand of experience on Cisco ISE . Perform backup of configuration f iles periodically or as and when changes are affected Perform periodic usage and bandwidth analysis and re commend to clients if any upgrades or consolidation required. Monitor existing IOS and patches implemented and manage new IOS upgrades. Support to coordinate with service providers Unscheduled Major outages and the corresponding trouble tickets issued to the service provider must be reported to client Notify High Incident Management team for Major Outages and critical situations (All Priority & Severity 1 incidents) Ensure time ly update/resolution of reported tickets Coordinate with Service providers, vendors, Backend teams or OEM for immediate resolution via phone/emails Coordinate with end-users for any issue reported at sites via phone/emails/in-person Ensure that escalations are done as per defined criteria for each customer Asset Management of Network IT infrastructure.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chandigarh
On-site
You are in search of a Linux Administrator with at least 3 years of experience to handle the installation and configuration of webserver and database server. The ideal candidate will possess knowledge of deploying websites and be responsible for designing, implementing, and monitoring the infrastructure. Familiarity with tools like Docker, CI/CD, and cloud services such as AWS, Azure, and DigitalOcean is essential. Your expertise should include a deep understanding of Linux distributions like RedHat, CentOS, and Debian. You should be well-versed in installing and configuring webservers like Nginx or Apache, as well as database servers such as MySQL, PostgreSQL, and MongoDB. Additionally, a solid grasp of networking components like switches, routers, and firewalls is required. Proficiency in Docker, CI/CD, and Terraform is highly valued for this role. Experience in deploying websites in different languages like PHP, NodeJS, and Python on production servers is also necessary. Previous experience with deploying webservers, PHP, Node, and Python will be beneficial. This is a full-time position with benefits including food provision, health insurance, life insurance, paid sick time, and paid time off. The work location is in person.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Greetings from Adeeba E Services Pvt Ltd! We are currently looking for Customer Service Executives / Technical Support Executives to join our Inbound Voice Process (Tech Support) in the US Shift. Your responsibilities will include: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems efficiently and providing the best solutions to the customers. - Offering technical support plans and relevant software to customers. Benefits and Facilities: - Fixed Salary credited on the 1st of every month in the Salary Account. - 24 leaves in a year along with comp offs and birthday leaves. - Lucrative Incentive structure. - Strict adherence to shift timings without any extensions. - Enjoyable and welcoming working environment. Candidate Profile: - Experience in Outbound Tech Support for a minimum of 6 months to 1 year. - Ability to effectively close calls. - Strong persuasion and sales skills. Candidates must be available to join immediately. Salary: Rs. 15,000-25,000/month (fixed) + Generous Incentives. Shift: US Shift - Timings: 9:00 pm to 7:00 am (US Shift) - Working Days: 6 days a week If you are interested in this exciting opportunity, please contact Paromita (HR) at 9038208238.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You will be working as a Tech Support Associate in Adeeba E-Services Pvt. Ltd., an International Contact center catering to offshore consumers and businesses through Telemarketing services. The company has established a strong foundation of customer satisfaction and support functions, emphasizing trust, accountability, and reliability in its products and services. Your role will involve handling inbound calls related to printer, router, and antivirus issues, diagnosing the problems, and recommending suitable solutions to customers. You will also be responsible for selling technical support plans and relevant software to customers. To be considered for this position, you must have at least 6 months to 1 year of experience in outbound tech support. You should possess excellent sales and convincing skills, along with knowledge of handling BLUE SCREEN ERRORS and POP UP CALLS. Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is required. The salary offered for this position ranges from Rs.15,000 to Rs.22,000 per month, along with attractive incentives. The working shift will be in the US time zone. As a Tech Support Associate, you will receive benefits such as a fixed salary on the 1st of every month, huge incentives, 24 leaves per year, comp offs, birthday leaves, daily/monthly incentives, spot incentives, no extension of shift timings, and medical benefits. The company values confidentiality and adheres to EEO guidelines in handling all employee information. If you meet the criteria mentioned above and are interested in this opportunity, please contact Priyanka (HR) at 9804149788 to discuss further details.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center operating from India and the US since 2014. The company is dedicated to serving offshore consumers and businesses with Telemarketing services, focusing on ensuring high levels of customer satisfaction and unmatched support functions. Our core values include trust, accountability, and reliability, which have not only boosted the performance of our talented team but have also enhanced the productivity of the company and its products through continuous research and development efforts. We are currently seeking individuals for the position of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing problems, recommending solutions, and offering technical support plans and software to customers. Ideal candidates for this position should have: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad This full-time position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) along with lucrative incentives. The shift timings are based on US hours. Additionally, employees will receive fixed salary deposits on the 1st of every month, along with various benefits such as leaves, compensatory offs, birthday leaves, medical benefits, and performance-based incentives. If you are a motivated individual with a passion for technical support and sales, we encourage you to apply for this exciting opportunity. For further details or to apply, please contact Priyanka (HR) at 9804149788. Join us at Adeeba E-Services Pvt. Ltd. and be part of a dynamic team dedicated to delivering exceptional customer support and technical solutions.,
Posted 1 week ago
6.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Job Title: Network Engineer Experience: 6 8 Yrs. Mandatory Skills: Must have strong hands-on experience with networking protocols (TCP/IP, BGP, OSPF), network devices (routers, switches, firewalls), VPN/security solutions, and hold relevant certifications such as CCNA/CCNP Location: HBR Layout, Bangalore Job Type: Permanent/Full-time Position Shift Details: IST Shift (02:00 PM to 11:00 PM) Role and Responsibilities :- Should have a complete understanding of networking concepts & technologies Be able to upgrade the firmware of all the network devices Should ensure that all the network devices are syncing time with configured NTP server Should have good information and knowledge about Cyber Security (SPAM/ PHISHING, etc.) Should be able to install, configure, manage & troubleshoot FortiGate & Cyberoam Firewalls Should be able to configure firewall policies & rules Should be able to analyze the network traffic for troubleshooting issues Understand how different types of VPNs work & be able to configure as & when required Should be able to configure IPsec and SSL VPNs Should be able to handle IPsec change over and Fail over configuration Should be able to handle & troubleshoot Cisco Routers (4331, 2901), Cisco Catalyst Switches (9300, 2960) Should have good knowledge on the Stacking concepts Should have good knowledge and understanding of VLAN concepts and configure internet access to various VLANs as needed Should install & configure Wi-Fi Controllers and VLAN assignments Should have complete understanding of Antivirus systems installation/ Setup Should be able to track the device on Network switches using MAC address Should coordinate with ISPs for any internet related issues & fix them Should ensure the latest device configuration backups are maintained Should ensure the daily bandwidth utilization is monitored and reports are generated Should be able to handle user-end desktop level issues Should assist all other team members and ensure the smooth operations of IT support Should ensure the network documentation is updated on time. Knowledge on fiber & WiMAX for Site-2-Site connectivity will be an added advantage. Knowledge on various Cisco Security products like, Secure Endpoint, Umbrella, Email Security will be an added advantage. Knowledge on VoIP technologies, SIP protocol will be an added advantage. Knowledge on CCTV & Biometric will be an added advantage. Knowledge on ITIL & ISMS process/ policy frameworks will be an added advantage. Interested candidates, please share your updated resume at dheerajd@suntechnologies.com .
Posted 1 week ago
18.0 - 24.0 years
0 - 2 Lacs
Vadodara
Work from Office
Key Responsibilities: 1. Hardware Infrastructure Management Administer and maintain IBM Power Series servers and DR (Disaster Recovery) systems Manage x86 platform servers across various business units Operate and configure HMC (Hardware Management Console) for IBM systems 2. Data Storage & Backup Manage SAN storage systems Administer NASA systems for backup operations Implement and monitor backup strategies using Windows-native or third-party backup tools 3. Virtualization Administer virtual environments using VMware , ensuring performance, uptime, and capacity management 4. Network & Security Configure and manage firewalls , ensuring secure access and data protection Act as Antivirus Administrator ; handle virus outbreak containment and remediation Administer LAN infrastructure using Radio, Cat5/Cat6, and OFC Oversee MPLS, broadband, and leased lines with relevant switches/routers 5. Operating Systems Administer multi-OS environments, including: SUSE Linux AIX Microsoft Windows Server/Client 6. ERP Administration SAP S/4HANA Lead the configuration and management of SAP S/4HANA modules: FI, CO, SD, MM, PP, PM, and QC Responsible for full landscape setup , including: Company and plant creation Module-specific configurations Inter-module integration (FI-CO, MM-SD, PP-QC etc.) 7. Application Support Provide administration and support for web-based Portals : CRM Vendor Management & Procurement Export-Import Logistics Asset Management Ensure proper functioning and access management across these systems 8. Website Support Provide technical support and guidance for website development, deployment, and maintenance 9. Vendor Management Identify, evaluate, and recommend cost-effective vendors for IT infrastructure, software, security, and services Participate in RFP/RFQ processes and negotiate service agreements 10. Subsidiary Support Provide Tally ERP support and coordination for subsidiary companies Required Skills & Competencies: Strong hands-on experience with IBM Power Systems, SAN/NAS, VMware Deep understanding of LAN/WAN topologies, routing, and switching Proven expertise in SAP S/4HANA configuration and integration Excellent troubleshooting, documentation, and communication skills
Posted 1 week ago
3.0 - 5.0 years
3 - 5 Lacs
Mumbai Suburban
Work from Office
Ensure uninterrupted plant operations by managing end to end IT infrastructure of servers, systems, network, CCTV, telephony & plant critical software Esko.This serves as the on ground IT expert of hardware, software & sys.admin
Posted 1 week ago
6.0 - 10.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Responsibility are Implement and maintain VPNs, IPSec tunnels, and SSL VPNs using Palo Alto and FortiGate technologies.Proficiency in routing protocols BGP, OSPF Configure proxy and network access control (NAC) solutions.Hands-on experience with FortiManager, and FortiAnalyzerCreate and Perform firmware upgrades, patches, and routine maintenance on firewalls.cIntegrate firewall solutions with SIEM, IDS/IPS, endpoint protection, and cloud security tools.Monitor network performance and security systems, responding to security incidents and conducting root cause analysis.Investigate and respond to security breaches, malware infections, and intrusion attempts. Implement network virtualization, micro-segmentation, distributed fire walling (DFW) .Troubleshoot and optimize NSX networking components, including VXLAN, Overlay, Edge Services Gateway (ESG), and Distributed Logical Routers (DLR) and Configure NSX Security Policies, NAT, VPN, Load Balancing, and Firewall rules Expertise in NSX-T components such as Transport Zones, Edge Nodes, and T0/T1 Gateways. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and up skilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others Required Technical and Professional Experience : Total 10+ years of experience. Experience in cybersecurity, SOC, or security engineering roles. Hands-on experience with WAF, IBM DAM, IBM GDE, Force point Proxy, DLP , Email Gateway. Strong knowledge of network security, endpoint security Qualification: BSc. B.E./B. Tech, M.E. /M. Tech Preferred Technical and Professional Experience : Experience with DAM solutions such as IBM Guardium Ability to monitor and audit database activities for unauthorized access and suspicious activities Experience with Thales CipherTrust Understanding of key management solutions (KMS) and Hardware Security Modules (HSMs) Certifications : PCNSE, NSE4 ,WAF, Network Virtualization (VCTA-NV) , Force point DLP, Web Security Administrator Certification , CEH , CompTIA Security+ Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 week ago
8.0 - 12.0 years
12 - 18 Lacs
Chennai
Work from Office
Company Name: Comcast Experience: 5-12 Years Location: Chennai (Hybrid Model) Interview Mode: Virtual Interview Rounds: 2 Rounds Notice Period: Immediate to 60 days Generic description: Design, implement, and maintain complex network infrastructure using CCNA/CCNP certified knowledge. Troubleshoot networking issues related to routing, switching, firewall configuration on routers and switches. Collaborate with cross-functional teams to identify business requirements and develop solutions that meet those needs. Provide technical guidance to junior team members on best practices for network design, implementation, and maintenance.
Posted 1 week ago
5.0 - 8.0 years
7 - 12 Lacs
Chennai
Work from Office
Company Name: Comcast Experience: 5-12 Years Location: Chennai (Hybrid Model) Interview Mode: Virtual Interview Rounds: 2 Rounds Notice Period: Immediate to 60 days Generic Description: Design, implement, and maintain complex network infrastructure using CCNA/CCNP certified knowledge. Configure routers, switches, firewalls to ensure secure and efficient data transfer. Troubleshoot networking issues and resolve problems in a timely manner. Collaborate with cross-functional teams to identify business requirements and develop solutions.
Posted 1 week ago
10.0 - 15.0 years
15 - 25 Lacs
Guwahati
Work from Office
Position L3/ SME – Network Security O&M Work Location Guwahati, Assam. Scope Provide subject matter expertise for the 24x7 operational support for network security components like firewalls and load balancers. Provide expertise on the installation, management, configuration and troubleshooting expertise on these devices. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Assist with automation of mundane tasks for the network security operations team. Technical Skills Expert level skills in configuring & troubleshooting of firewalls or load balancers. Work with security team for preparing the Hardening Guidebook and necessary automation tool-kit. Carryout hardening of the network security devices as per the laid guidelines. Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO Technical OEM certifications for Network & Security products or technologies Exposure to F5/Citrix Netscaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Configuration of firewalls per set guidelines Configuration of load balancers including load balancing mechanisms, content switching config per business rules. Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Syslog Expert level knowledge of IP addressing schemes (IPv4 & IPv6) Knowledge of log co-relation engines/ methodology would be an advantage Should have worked in Remote Management environment using tools. Basic scripting skills would be an added advantage. Responsibilities The key responsibilities are highlighted below. The candidate is o Expected to build, deploy, configure, manage & troubleshoot the firewalls and load balancers using the skills mentioned along with configuration for high availability. o Work closely with business/application support teams to understand and deploy required architecture on firewall/load balancers. o Primary responsibility would be to recover the service from any outage and ensure timely performance management activities are being carried out. o Expected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met. o Drive automation for the network security team. o Required to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management. o Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required). o Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements. o Expected to prepare RCA reports and suggest mitigation strategies. o Develop and maintain network topology documentation, configurations, and operational procedures. o Troubleshoot complex network issues across multiple layers (L1-L7), providing timely resolutions to minimize downtime. o Act as an escalation point for complex issues that require deep technical expertise. Requirements Exposure to F5/Citrix NetScaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Exposure on Network Router and Switches, Nexus and ACI. etc. Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.) Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc. Experience in a multi-vendor environment would be an added advantage. Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Excellent verbal and written communications skills. Soft skills – Interpersonal relationship management, Time Management Who Can apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams. Experience of 10 - 15 Years Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.
Posted 1 week ago
4.0 - 9.0 years
0 - 2 Lacs
Hyderabad
Work from Office
SUMMARY Job Role: React.js Developer Location: Hyderabad/Pune Experience: 4+ years Must - Have: The candidate should possess at least 3 years of relevant experience in React.js development. Job Description: We are seeking an Application Developer to design, build, and configure applications that align with business process and application requirements. In this role, you will collaborate with team members to understand project needs, develop innovative solutions, and ensure that applications are optimized for performance and user experience. Your responsibilities will include engaging in problem-solving discussions, contributing to project success, and ensuring that applications align with business objectives and user expectations. Roles & Responsibilities: Expected to perform independently and become a Subject Matter Expert (SME). Active participation/contribution in team discussions. Provide solutions to work-related problems. Assist in the documentation of application processes and workflows. Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: Solid experience in React.js. Proficiency in Next.js with page router and experience in getStaticProps and getServerSideProps. Strong expertise in React.js with functional components, useEffect, usestate, usecontext, and custom hooks concepts. Experience in React State management using old Redux and newer Redux Toolkit. Understanding and experience with webpack and babel configurations. Proficiency in CSS. Additional Information: The candidate should have a minimum of 3 years of experience in React.js. A 15-year full-time education is required.
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, specializing in providing telemarketing services to offshore consumers and business entities since 2014. With a strong emphasis on customer satisfaction and support functions, the company has established a foundation built on trust, accountability, and reliability. Our commitment to delivering unmatched services has not only boosted the performance of our in-house talents but also enhanced the productivity of the company through continuous research and development efforts. We are currently looking to hire individuals for the position of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues, diagnosing problems, and providing customers with the best solutions. Additionally, you will be tasked with selling technical support plans and relevant software to customers. **Job Profile:** - Taking inbound calls and addressing technical issues - Diagnosing and recommending solutions to customers - Selling technical support plans and software **Candidate Profile:** - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of blue screen errors and pop-up calls - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad **Salary Range:** Rs. 15,000 - 22,000 per month (fixed) + Huge Incentives **Shift:** US Shift **Working Days:** 6 days **Benefits and Facilities:** - Fixed salary credited on the 1st of every month - Huge incentives, daily/monthly incentives, and spot incentives - 24 leaves in a year, comp-offs, and birthday leaves - Medical benefits - No extension of shift timings If you meet the above requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Your application will be handled confidentially in accordance with EEO guidelines.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be responsible for automating all manual cases of Firewall and Hotspot Gateway Software. This includes raising bugs and collaborating with developers to resolve them. You will be expected to independently take ownership of your work. Job Competencies required for this role include hands-on experience in Automation scripting and tools, Software Testing, Selenium Test Automation, Performance Testing, Functional Testing, Unit Testing, as well as knowledge of computer networks such as Router, Switch, VLAN, DNS, VPN, NATing, Subnets, DdoS, etc. Strong logical reasoning skills are also crucial for this role. If you are interested in this position, please send your CV to careers@httpcart.com with the Job Code: FTAT - Your Name.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014. Within a short span of time, the company has built its foundation on a high level of customer satisfaction and unmatched services and support functions. Adeeba E-Services Pvt. Ltd. operates in consonance with trust, accountability, and reliability of their own products and technical services. This approach has not only enhanced the performance of their in-house talents but also increased the productivity of the company and its related products through continuous research and development. The company prides itself on being a single point platform for all solutions to their customers, ensuring continual delivery in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. Join our team and work at a company that provides great benefits and numerous growth opportunities. Job Profile: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems efficiently and recommending the most suitable solution to the customer. - Selling technical support plans along with relevant software. Candidate Profile: - Required Experience: Minimum 6 months to 1 year in Outbound Tech Support. - Ability to independently close calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives. - Shift Timing: US Shift. Benefits and Facilities: - Fixed Salary credited on the 1st of every month in a Salary Account along with generous incentives. - 24 leaves in a year including comp offs and birthday leaves. - Daily and Monthly Incentives. - Spot Incentives. - No Extension of Shift Timings. - Medical Benefits. - Salary is negotiable for the right candidate. - Working Days: 6 days a week. For further details or to apply, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be kept confidential in accordance with EEO guidelines.,
Posted 1 week ago
4.0 - 9.0 years
5 - 12 Lacs
Gurugram, Delhi / NCR
Work from Office
Role & responsibilities IT Infrastructure: Provide Level 2 support for IT infrastructure (Windows/Linux servers, storage, virtualization, cloud). Monitor and manage network devices (routers, switches, firewalls, wireless controllers). Perform routine maintenance and troubleshooting of systems, servers, and network equipment. Assist with server patching, upgrades, and configuration changes. Support Office 365, Active Directory, DNS, DHCP, and VPN infrastructure. Collaborate with L1 support to resolve escalated issues. Manage backup and disaster recovery systems. Maintain inventory of hardware/software assets and license compliance. Cybersecurity: Monitor and respond to security alerts and incidents (EDR, SIEM, firewalls). Assist in implementing and maintaining security policies, standards, and procedures. Support vulnerability assessments and remediation activities. Administer security tools (antivirus, endpoint protection, firewalls, DLP, MFA). Conduct periodic access reviews and security audits. Support compliance efforts (ISO 27001, GDPR, etc.) and risk mitigation strategies.
Posted 1 week ago
6.0 - 11.0 years
8 - 13 Lacs
Gurugram, Delhi / NCR
Work from Office
Role & responsibilities Validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Maintaining and troubleshooting Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903,Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 1 week ago
1.0 - 5.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US, catering to offshore consumers and business entities through telemarketing services since 2014. The company has established a strong foundation focused on customer satisfaction, unmatched services, and support functions. Our core values include trust, accountability, and reliability in our products and technical services, leading to increased productivity and performance. We strive to be the primary platform providing solutions to customers through continual IT-enabled support systems. As a Technical Support Executive at Adeeba E-Services Pvt. Ltd., your primary responsibilities will include taking inbound calls from customers experiencing issues with printers, routers, and antivirus software. Your role will involve diagnosing these technical issues and recommending the best support plan to the customer, including relevant software solutions. We are looking for individuals with 1-2 years of experience in inbound/outbound technical support in an international BPO setting. The ideal candidate should possess the ability to independently close calls, excellent communication skills, and a strong background in troubleshooting technical issues related to computers, printers, broadband, routers, email systems, Mac, iPhone, and iPad. Additionally, the successful candidate should be comfortable working night shifts and be adept at handling customer concerns to provide accurate resolutions. Remuneration for this position is negotiable based on experience and the last/current drawn CTC, with attractive incentives as part of the compensation package. Immediate joining is preferable, and the company offers various perks and benefits, including fixed monthly salary deposits, leaves, attractive incentives, no extension of shift timings, and a friendly working environment. Interested candidates must hold a 10+2 qualification and possess outbound tech support experience of at least 6 months to 1 year, along with strong sales and convincing skills. The salary range for this position is Rs.15,000-22,000 per month (fixed) with significant incentives. The working shift is in the US time zone from 9:00 pm to 7:00 am, spanning six days a week. If you meet the qualifications and are eager to join a dynamic team, please contact Uzma (HR Manager) at +919883204509 or Neharul (HR) at +918101364900/8100272764. For further inquiries, you can reach out at the provided landline numbers: +91-33-65555831/65555832. Join us at Adeeba E-Services Pvt. Ltd. and be part of our growing team dedicated to providing exceptional technical support solutions.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
As a Tech Support Associate at our Growing Company, you will be responsible for providing Inbound Technical Support during US Shifts. Your main duties will include handling inbound calls from customers experiencing printer, router, and antivirus issues. You will diagnose the problems efficiently and offer the most suitable solution to the customers. Additionally, you will be promoting and selling technical support plans along with relevant software to enhance customer experience. We are looking for candidates who are proactive, customer-oriented, and have excellent communication skills. The ideal candidate should have a strong technical background and be able to troubleshoot various technical issues effectively. Prior experience in a similar role would be advantageous, but we are also open to training individuals who show great potential and willingness to learn. Joining our team comes with great benefits and opportunities for growth. You will have access to comprehensive training programs, competitive compensation packages, and a supportive work environment that encourages professional development. If you are passionate about technology and enjoy helping customers resolve technical issues, we would love to hear from you. To apply for this exciting opportunity, please contact our HR department at HR@8016099788/913365246525.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center with operations in India and the US. Since 2014, the company has been providing Telemarketing services to offshore consumers and businesses. With a focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has improved its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, particularly in IT support systems. We are currently seeking individuals to join our team as Inbound Technical Support Associates for the US Shift. This is an immediate hiring opportunity with a growing company that offers excellent benefits and numerous career advancement opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing appropriate solutions - Recommending and selling technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 15,000-22,000 per month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month to the Salary Account - Generous incentives on a daily and monthly basis - Immediate spot incentives - 24 leaves per year, compensatory offs, and birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above criteria and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be treated with strict confidentiality in accordance with EEO guidelines.,
Posted 1 week ago
1.0 - 5.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, catering to offshore consumers and business entities through telemarketing services since 2014. In a short span of time, the company has established a strong foundation focused on high customer satisfaction, unparalleled services, and reliable support functions. Trust, accountability, and the reliability of products and technical services are the core values that drive our operations. Our commitment to continual improvement through research and development has not only enhanced the performance of our in-house talent but also increased the productivity of the company and its products day by day. As a Technical Support Executive at Adeeba E-Services Pvt. Ltd., your responsibilities will include: - Handling inbound calls from customers experiencing issues with printers, routers, and antivirus software. - Diagnosing technical issues and recommending the most suitable support plan to the customer. - Selling technical support plans and relevant software to customers. Qualifications and skills required for this role: - 1-2 years of experience in inbound/outbound technical support in an international BPO setting. - Proficiency in closing customer calls effectively. - Excellent communication skills. - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, email systems, Mac, iPhone, and iPad. - Ability to address customer concerns and provide accurate resolutions. - Willingness to work flexible night shifts. Salary for this position is negotiable based on experience and current compensation, with additional attractive incentives. Immediate joining is preferred. Perks and benefits of working at Adeeba E-Services Pvt. Ltd. include: - Fixed salary credited on the 1st of every month. - 24 leaves per year, including comp-offs and birthday leaves. - Lucrative incentives. - No extension of shift timings. - Employee-friendly working environment. Candidates with a 10+2 qualification and experience in outbound tech support for at least 6 months to 1 year are encouraged to apply. Convincing and sales skills are essential for this role. The salary ranges from Rs. 15,000 to 22,000 per month, with additional incentives. This is a direct company post, and there are no recruitment fees involved. Freshers and domestic BPO candidates need not apply. Interested candidates who meet the qualifications are encouraged to contact Uzma (HR Manager) at +919883204509 or Neharul (HR) at +918101364900/8100272764. For further queries, you can also reach out to the landline at +91-33-65555831/65555832.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world. In the next decade, the fundamentals of the retail sector will change in a big way. The time will come when every retail store requires its ecommerce website, and customers will have options of where, how, and what to purchase in-store or online, for take away or delivered. This is a very exciting time for the retail industry, and we need to get ready for it. The ability to transform the face of retail across the world depends on us. We have a huge canvas to work with, and it is already an established fact that we are doing much better than others in the industry. We are in the process of transforming the future of commerce, so come and be a part of changing the world with Adeeba-E-Services. Greetings From Adeeba E Services Pvt Ltd!! We urgently require Customer Service Executive / Technical Support Executive for Inbound Voice Process (Tech Support) in US Shift. Roles and Responsibilities: - Taking inbound calls with printer, router, and antivirus issues from the customer. - Diagnosing the issue and recommending the best plan to the customer. - Selling technical support plan along with relevant software. Benefits and facilities: - Fixed Salary on the 1st of every month in the Salary Account. - 24 leaves in a year + comp offs + birthday leaves. - Very Attractive Incentives. - No Extension of Shift Timings. - Friendly Working Environment. Candidate Profile: - Must Have Experience in Outbound Tech Support for more than 6 months to 1 year. - Must know how to close their own calls. - Must have good convincing and sales skills. - Candidates must be able to join immediately. - Salary: Rs. 15,000-22,000/month (fixed) + Huge Incentives. - Shift: US Shift. - 9:00 pm to 7:00 am (US Shift). - Working Days: 6 days. Contact: Ayesha (HR) @ 9051449800. Qualifications: H.S. Additional Information: Need good communication skills, flexible for night shift.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You will be working as a Tech Support Associate at Adeeba E-Services Pvt. Ltd., an International Contact center with operations in India and the US. The company has been providing telemarketing services to offshore consumers and businesses since 2014. Adeeba E-Services is known for its high customer satisfaction levels, exceptional services, and reliable technical support. By focusing on trust, accountability, and reliability, the company has seen a significant increase in productivity and the performance of its in-house talents. Adeeba E-Services aims to be the go-to platform for all customer solutions by consistently delivering IT-enabled support systems. As a Tech Support Associate, your responsibilities will include handling inbound calls related to printer, router, and antivirus issues from customers. You will be required to diagnose the problems effectively and recommend the most suitable solutions to the customers. Additionally, you will be responsible for selling technical support plans and relevant software to the customers. To excel in this role, you must have a minimum of 6 months to 1 year of experience in outbound tech support. You should be proficient in closing calls on your own and possess excellent convincing and sales skills. Knowledge of blue screen errors, pop-up calls, and experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad are essential requirements for this position. The salary offered for this role ranges from Rs. 15,000 to Rs. 22,000 per month, along with lucrative incentives. The working shift for this position is a US shift. Adeeba E-Services provides various benefits and facilities to its employees, including a fixed salary credited on the 1st of every month, generous incentives, 24 leaves in a year, comp-offs, birthday leaves, daily/monthly incentives, spot incentives, no extension of shift timings, and medical benefits. The company values its employees and ensures a supportive work environment. If you are the right candidate for this position, the salary will not be a constraint. Adeeba E-Services Pvt. Ltd. is looking for individuals who are dedicated, skilled, and customer-oriented to join their team. If you meet the requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788 for further details. Adeeba E-Services Pvt. Ltd. follows Equal Employment Opportunity (EEO) guidelines and ensures that all your information will be kept confidential.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Greetings from Adeeba E Services Pvt Ltd! We are currently looking for a Customer Service Executive / Technical Support Executive to join our Inbound Voice Process (Tech Support) team in US Shift. **Roles and Responsibilities:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems effectively and suggesting the most suitable solution to the customer. - Offering technical support plans and relevant software to meet customer needs. **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month in the Salary Account. - 24 leaves per year, along with comp offs and birthday leaves. - Lucrative incentives. - Strict adherence to shift timings without any extensions. - Enjoy a friendly working environment. **Candidate Profile:** - Prior experience in Outbound Tech Support for at least 6 months to 1 year. - Proficient in closing their own calls. - Strong convincing and sales abilities. Candidates must be ready to join immediately. **Salary:** - Rs. 15,000-25,000 per month (fixed) plus generous incentives. **Shift:** - US Shift: 9:00 pm to 7:00 am. - Working Days: 6 days a week. If you are interested in this opportunity, please reach out to Paromita (HR) at 9038208238.,
Posted 1 week ago
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