189 Router Jobs - Page 2

About the Role Gruve is a leading IT services and solutions provider offering innovative and scalable solutions in areas such as software development, cloud services, AI/ML, cybersecurity, and enterprise solutions. We are looking for a NOC Cloud and Infrastructure Network Engineer who will be responsible for analyzing and responding to network & security events escalated from NOC engineers. Key Responsibilities Manage cloud and on-premises network architectures including hybrid cloud environments Configure and manage network infrastructure, including SD-WAN, routers, switches, firewalls, load balancers, VPN and wireless controllers. Good hands on cloud VPCs, VNets, NSGs & gateways Provide second-level support for complex network and infrastructure issues, including troubleshooting network devices and protocols Support infrastructure migrations, upgrades, and patching activities, circuit capacity provisioning, hardware refresh activities Assist in planning and executing infrastructure changes following ITIL change management processes Participate in infra-audits, ensure compliance with standards, security policies, and best practices Analyze network and infrastructure performance, identifying potential areas for optimization Support major incident management (P1-P2), on-call support and post-incident reviews Implement corrective actions for recurring issues and document lessons learned Manage escalated incidents from L1, performing in-depth diagnostics and root cause analysis Proactively monitor network infrastructure, manage event-based alert systems to detect, analyze, and respond to network anomalies Monitor network performance, conduct capacity planning, and support proactive measures for performance tuning, load balancing, and scalability Coordinate with vendors for support requests, hardware replacements, and technical escalations Support escalations, collaborate with vendors and third-party service providers Support service reviews preparation for weekly, monthly and quarterly business reviews with Clients Participate in driving shift operations, ensuring smooth operations during assigned shifts. Provide technical guidance and mentorship to L1 team members Support training initiatives to upskill team members on network and infrastructure technologies Foster a collaborative team environment, encouraging continuous improvement and professional development Basic Qualifications BE / B’Tech in Computer Science/IT/Electronics Engineering, M.C.A. or equivalent University degree Minimum of 2 to 5 years of experience in network engineering, with a focus on cloud infrastructure, enterprise networks, and ITIL-based operations - preferably working in a NOC environment Certifications: CCNA, CCNP, AWS or Azure Specialty, ITIL Strong hands-on variety of devices: Cisco, Juniper, Aruba, Fortinet, Palo Alto, F5, Viptela, Versa Preferred Qualifications Strong verbal and written English communication Strong interpersonal and presentation skills Willingness to work in a job that involves 24/7 operations Ability to work with minimal levels of supervision

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Job Summary Primary Job Functions: • Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. • Provide troubleshooting and technical support via phone, Web based tools and email. • During problem escalations, act as a liaison between customers and Engineering support. • Collaborate with other teams and experts whenever required to solve complex technical issues. • Continuously develop skills leveraging several learning tools available at NetApp Inc. • Documents cases, recommendations, and resolutions clearly in the CRM system, takes ownership of hot and/or more political cases escalated from less senior engineers • Research, document, and escalate cases as needed. • Be flexible in working in shifts (4AM IST to 6PM IST). • Able to address multiple customer issues simultaneously. • Directly support customers with exceptional verbal and written communication and troubleshooting skills. • Active participation in Knowledge base creation, trainings, and other documentation activities. Job Requirements Required Skills: • Good understanding on RAID Concepts across the Enterprise Storage. • Good understanding of Complex Storage concepts related to SAN and NAS storage. • Understanding of Storage concepts like Deduplication, Snapshot, Provisioning, boot process, Encryption etc. • Conceptual knowledge on Hardware, OS and Filesystem. • Knowledge on Cluster Architecture and High Availability in Enterprise Storage. • Strong understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. • Understanding of Service Processor/ BMC/ iLO/ RLM functionalities. • Ability to diagnose complex problems and deliver root cause analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: • Any of NCDA, CCNA, CCNP Data Center, SNCP, EMCSA Certifications. • Hands on Ontap 7-mode/ Clustered administration. • Hands on NetApp System Manager / OnCommand suite applications. • Knowledge on any Linux variant. • Working knowledge on popular hypervisors such as VMware, Hyper-V or Xen. • Familiar with AWS or Azure infrastructure. Skill Tags: FAS, AFF, MetroCluster, Switches, routers, Ontap, Datacenter, Storage, Netapp, EMC, Technical Support, TSE, CSE, Backup. Key Behaviors: • Be passionate-about work, people, NetApp. • Be caring-for people and community. • Put NetApp first-ahead of your personal agenda-and lead by example. • Deliver on commitments. • Hold self and others to highest ethical and legal standards. • Ask questions to isolate the crux of a problem and remove peripheral noise. • Implement processes that are not burdensome. • Adaptability. • Be open and flexible; have positive attitude toward change. • Avoid complacency; Reinvent yourself; take on new challenges outside of expertise. • Contribute and collaborate with other teams; jump in to help others when asked. • Create environment of unity; no personal agendas. • Be approachable, inclusive, accessible, respectful, and easy to work with. • Recognize the "bigger picture" and take initiative to solve problems. • Demonstrate sense of urgency, strive to deliver beyond what is expected. • Target work at the highest-impact outcomes and activities; prioritize. • Focus on task at hand; avoid being distracted by the "perfect" process. Education 4+ years of experience in a technical support environment. Education: B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college.

Technical Executive_ Networking for Reputed Company If meeting the criteria, please share your CV to Email: jagannaath@kamms.net Position: Technical Executive_ Networking Position Type: Full Time- Permanent Experience: 4+ Yrs Base Location: Thiruvananthapuram ( strictly only local candidates) Mode: Office Must-Have Skills: Strong understanding of networking concepts including TCP/IP, routing, and firewalls Understanding of zero-trust architecture for web security Experience in implementation and support of secure web gateway and DLP Experience with troubleshooting network and security issues Experience with incident management, RCA, and forensic activities Proficiency in performing system updates, upgrades, and configuration management Zscaler internet and private access Zscaler certification preferred Good-to-Have Skills: Strong analytical and problem-solving skills Excellent communication and documentation skills Other security certifications Academic Qualifications: Graduate Requirements: Location: Thiruvananthapuram Notice Period: Immediate to 30 Days Salary Range: 12 to 14 LPA Key Performance Indicators: Create, verify and manage configuration changes to SWG, zero-trust and DLP solution. Provide advanced troubleshooting and resolution of incidents. Perform detailed Root Cause Analysis (RCA) for recurring issues and implement corrective actions. Collaborate with OEM and other technical teams for complex issue resolution and system improvements. Participate in quarterly and monthly review meetings to discuss deployment status, new features, and BAU operations. Develop and maintain detailed documentation, including cookbooks, run books, SOP and configuration guides. Support the integration of the SSE platform with other technologies and cloud solutions. Should be able to upskill with any new or added featured released by OEM and keep always updated. Should be flexible to work during escalations

Qualifications: Graduate with 18 months of international Networking process experience. Both Side Cab Facility Pay range and compensation Package:The salary range for this position is 4LPA to 5 LPA. Share cv on WhatsApp:- 6367194878

Dear Job Aspirants, Greetings from Global Healthcare Billing Partners Pvt Ltd !! We're Hiring for IT Senior Manager(Infrastructure Server & Network Administrator ) Candidate from BPO industry or US Medical Billing company preferred. JOB DETAILS Position: Senior Manager - IT Preferred only Male Candidates Should hold Completed AWS/ Azure Certification. Responsibilities : The Senior Manager of network Support is responsible for leading and managing the network support team to ensure the availability, reliability, and performance of the organization's network infrastructure. This role involves strategic planning, network design, implementation, maintenance, troubleshooting, and team management. The Manager will work closely with other IT teams and departments to align network initiatives with the company's overall business objectives. Key Responsibilities : 1. Network Infrastructure Management : Design, implement, and maintain the organization's network infrastructure to meet performance, scalability, and security requirements. Ensure network availability and reliability through proactive monitoring and regular maintenance. Plan and execute network upgrades and expansion projects as needed. 2. Team Leadership : Recruit, train, and manage a team of network engineers and support staff. Provide mentorship, guidance, and performance evaluations to team members. Foster a collaborative and productive work environment. 3. Strategic Planning : Develop and execute a strategic roadmap for the organization's network infrastructure. Align network initiatives with the company's business goals and objectives. Stay updated on industry trends and emerging technologies to make informed recommendations. 4. Security and Compliance : Implement and enforce network security policies and best practices. Ensure compliance with regulatory requirements and industry standards. Monitor network traffic for security threats and take appropriate measures to mitigate risks. 5. Vendor Management : Manage relationships with network hardware and software vendors. Negotiate contracts and service-level agreements. Evaluate and recommend new technologies and solutions. 6. Budget Management : Develop and manage the network support budget, including capital and operational expenses. Control costs while ensuring the network remains efficient and effective. 7. Documentation : Maintain accurate and up-to-date network documentation, including diagrams, configurations, and procedures. Ensure that team members follow documentation best practices. Qualifications : Bachelors degree in information technology, Computer Science, Minimum of 10+ years of experience in network support and administration. Strong knowledge of networking protocols, hardware, and software (e.g., FortiGate, Palo Alto, etc.). Strong knowledge of SIEM and VA. Relevant certifications (e.g., CCNA, CCNP, CCIE) are highly desirable. Proven experience in team leadership and management. Excellent communication, problem-solving, and project management skills. Interested candidates Can Call / What's App 8925808600 for More info. Regards, Boopalan C HR -Team Global Healthcare.

Key Responsibilities: u Install, configure, and maintain routers, switches, firewalls, VPNs, and other networking hardware. u Monitor network performance and availability; troubleshoot and resolve issues proactively. u Manage DNS, DHCP, IP addressing schemes, and VLAN configurations. u Administer and maintain Active Directory, including user and group management, GPOs, OU structures, and domain controllers. u Handle user provisioning, de-provisioning, access controls, and authentication policies using AD. u Maintain Group Policy Objects (GPOs) to ensure consistent and secure configuration across the network. u Support domain services like LDAP, Kerberos, and NTLM protocols. u Manage network and directory security through policies, permissions, and monitoring tools. u Maintain documentation of the network and AD infrastructure, changes, and procedures. u Coordinate with vendors and ISPs to resolve network service issues. u Participate in audits and support compliance requirements (ISO 27001, etc.). u Support disaster recovery strategies including backup and replication of AD and critical network services. Required Skills: - Networking - LAN setup & maintenance - Active Directory Maintenance and Setup - AD Troubleshooting - Structured cabling (Twisted pair, Fiber) - Configuring L2/L3 switches, VLANs, routers, Wi-Fi - Firewall Configuration and Ruleset Review Preferred: - CCNA certified - Any firewall Certifications, UTM, and network security Eligibility (Any One): - B.E./B.Tech in CS/IT/ECE (55%+) + 1 year relevant experience - Diploma in CS/IT/ECE (55%+) + 2 years relevant experience - Any graduate + 1-year computer networking certificate + 3 years relevant experience Ekta Asthana Senior Human Resource Securium Solutions Private Limited Mobile No- (+91) 9266722382 hr@securiumsolutions.com www.securiumsolutions.com Address: B - 28, Block -B, 1st Floor, Sector 01, Noida, Uttar Pradesh, 201301

Responsibilities: Provide international Technical service through voice support. Offer technical support to customers. Demonstrate strong communication skills. Qualifications: Graduate with 18 months of international Networking process experience. Pay range and compensation Package:The salary range for this position is 4LPA to 5 LPA. Job description: Company: Tech Mahindra Position: Sr.Technical Support (Technical support).. Location: Noida Sector 60 (Work from Office) Salary: 4LPA - 5 LPA Perks: Both-side cabs (as per hiring zone) Work Schedule: 5 days working, 2days rotational shifts. Candidates should have excellent communication skills. Should have Good Technical Knowledge on ISP, router, Modem. networking concepts but candidates should be having inbound Calling experience. Required Skills: Excellent communication skills Good technical knowledge on ISP, router, modem, and networking concepts Inbound calling experience Regards Surabhi Jobbasket 7483009703

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Role : Engineer/ Sr Engineer / Assistant Manager Network Location : Gurugram Mode : WFO (24*7) Job description : Individual will be responsible to manage a team of highly enthusiast Network engineers (L1/L2/L3) and the support organisation global network operations. He'll be expected to provide consistent, high-performing level of service support and also ensure the service availability and operational excellence being a part of the team. 6+ years of experience in Network domain managing global networks. Strong hand-on experience in network domain and available to support the global operations running 24x7. Developing and implementing network designs, including topology, protocols, and network security measures Designing, implementing, and managing network infrastructure, including switches, routers, Firewall & wireless. Perform regular network performance tuning and optimization and Troubleshoot and resolve network-related issues promptly. Implement and maintain network security devices and work on vulnerability closure to ensure compliance In-depth knowledge of networking technologies & solid understanding of networking and core Internet Protocols. In-depth knowledge and hand-on experience on Routing Protocols (BGP) In-depth knowledge and hand-on experience on switching (STP, VSS, HSRP, VRRP, GLBP, Multi-Layer Switches), In-depth knowledge and hand-on experience on Security technologies (Must Checkpoint), (Good to have - Cisco ASA, Fortigate, Palo Alto etc) Thorough knowledge and configuration experience on NAT, IPSec/ SSL VPN setups on Checkpoint & Cisco Firewalls In-depth knowledge and hand-on experience on Links Management (Internet, MPLS IPLC, P2P etc) Good to have knowledge and understanding on IT Compliance (i.e., PCI, ISO, SSAE and other Industry standard) Good to have knowledge and understanding on Network Monitoring Tools (SolarWinds). Certifications like Cisco CCNP/CCIE, Checkpoint CCSA/CCSE are highly desirable. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

• Network operation & maint. for availability & performance • Upgradation of links & hardware, Network Security, New setup rollout, system setup • Work with ISPs & vendors, apply patches & updates • Exp on routers, switches, Firewall, VPN, IOS backup Required Candidate profile • Knowledge of MPLS, P2P, ILL 802.1X & SD Wan, Zscaler, Layer 2 tech (STP, VLANs, trunking, port security, EtherChannel), Layer 3 (routing protocols, static/dynamic routing, ACLs), security concepts

Key Responsibilities: Design, implement, and manage Aruba Wireless infrastructure , including APs, controllers, and mobility master. Configure and maintain ClearPass Policy Manager for device authentication, posture assessments, and role-based access control. Monitor and troubleshoot wireless network performance, ensuring optimal coverage, capacity, and security. Collaborate with security teams to enforce NAC policies and integrate ClearPass with identity and security systems. Perform regular firmware upgrades, patch management, and system health checks for Aruba hardware and software. Provide escalation support and root cause analysis for complex wireless and network access issues. Develop documentation, SOPs, and diagrams for wireless and ClearPass environments. Participate in network architecture reviews and contribute to long-term strategic planning. Train junior engineers and assist with knowledge transfer across the team. Required Skills & Qualifications: 12+ years of experience in enterprise network engineering, with at least 5+ years focused on Aruba Wireless solutions . Proven expertise with Aruba ClearPass Policy Manager , including onboarding, posture checks, RADIUS, and TACACS+. Deep understanding of 802.1X, VLANs, wireless security protocols (WPA2/WPA3), and authentication mechanisms. Experience with Aruba Central, AirWave, and Mobility Controllers. Solid grasp of network protocols: TCP/IP, DNS, DHCP, SNMP, BGP, OSPF, etc. Strong troubleshooting skills with wireless tools and packet analysis. Aruba Certified (ACMP/ACMX or ClearPass certifications) preferred. Knowledge of firewall, endpoint compliance, and network segmentation practices is a plus. Excellent documentation and communication skills.

Designation: Network Engineer Role: Network Administration (LAN, Wi-Fi, WAN Support, IP Telephony Support, Firewalls, Cisco ISE, etc.) Key Responsibilities: Network Administration – LAN and WLAN WAN and Internet Link Monitoring and Co-ordination with ISPs/ Telcos Cisco IP Telephony Administration (Cisco UCM) Network Security Administration (Cisco ASA Firewalls, Cisco ISE, etc.) Operational support for Network and Security related issues – Incidents, Problems, Changes, Service Requests Provide required support to Internal Controls, internal and external audits on Network Services Network Capacity Monitoring, Planning and Upgrades/ Downgrades, as needed LAN and WLAN Security Support to internal initiatives/ projects involving Network (LAN, WAN, Network Security) Support to Disaster Recovery and Business Continuity Planning and Exercises/ Drills Continuous Process Improvement on Network, Network Optimization and Security Initiatives Your profile Education / Qualification Bachelor’s degree in Information Technology/ Computer Science or Engineering degree in any discipline ITIL/ CCNA/ CCNP and related certifications are added advantage Your experience At least 3-5 years of experience in Network Operations, primarily in Offshore Delivery Centres/ Global Capability Centres/ Network Operations Centres/ In-house IT Operations environments in large multinational companies in India/ globally Hands-on experience/ skills in Administration/ Operations/ Configuration of Cisco Routers, Switches, ASA Firewalls, Cisco Wireless LAN Controller, Cisco ISE, Cisco UCM/ IP Telephony, etc Required skills: Strong Knowledge/ Experience in Cisco Network & Security Solutions Routing, Switching, Firewalls, Cisco ISE, Cisco WLC Experience in Network Design, Implementation and Architecture Reviews is a great advantage. Knowledge and experience in related areas like – Proxy, SIEM, Cloud Security, AD, Vulnerability Assessment, etc would be advantage Good understanding of ITIL Processes such as – Incident Management, Problem Management, Change Management, Asset/ Configuration Management, Service Reporting IT & Security Audits and Support Soft skills: Open-minded, collaborative and an effective team player. Ability to work in a multicultural and diverse team. Willing to learn new/ other technologies/ solutions and contribute, as needed Driven for success and aspiring to a culture of service excellence, always putting the customer, our people and our business at the center of everything he/she does. Ability to communicate openly and effectively with many diverse stakeholders, with external vendors and auditors, and with staff. Ability to work proactively and under pressure considering the criticality required to ensure the right quality of service and protection for the business.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Role & Responsibilities Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Excellent communication skills Need to have basic worked of ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Should be comfortable working in 24*7 Working Environment Graduation is mandatory(B.Tech, BCA, MCA can apply) Freshers are eligible to apply. Rotational shifts & Rotational week offs. Perks and Benefits Medicare Facilities. Salary up to 3.2 LPA - 4.99 LPA Both side cab facilities. Medical Insurance Life Insurance

We're Hiring! Role: Desktop Support Eng Company: Innovative Techhub Pvt. Ltd Location :- Ahmedabad , Vadodara , Mumbai Skills Required: Attend all the tickets forwarded by Service Desk and Incident management team. Ensure tickets under various categories (P1/P2/P3/P4) are resolved within the agreed SLA. Working on endpoint devices like Desktops, Laptops, Handheld Devices, Pinter's & Scanners. Supporting end users for their hardware, operating system and application related issue. Escalate with documented evidences to the next level as and when required to the respective teams (Server, NMC, IT Security, IT SDM & Service Delivery) and follow up to its closure with a complete resolution. Ensure adherence to operational & technical escalation process (escalation matrix) Provide accurate information in the shift handovers and on email to the respective Managers. Patching and cabling of the Assets and also working on WIFI/ wireless connectivity's. Co ordinating with vendors and suppliers while accepting material or handing over in case of new or replacement cases. Asset Inventory management - need to capture accurate inventory and share with respective Asset team. If you're looking to gain hands-on experience and grow in the field of desktop support eng , we love to hear from you! To Apply: Send your updated CV to: sakshi.paradkar@ithpl.com Or reach out via WhatsApp: +91 92260 54939 Feel free to share with someone who might be interested!

Knowledge about deployment of ClearPass and standalone as well as cluster mode. Knowledge about the AAA concepts briefly. Need to know the RADIUS and Captive PORTAL work flow. Hands on experience about the ongaurd solution’s.

Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 236

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Job Summary Primary Job Functions: • Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. • Provide troubleshooting and technical support via phone, Web based tools and email. • During problem escalations, act as a liaison between customers and Engineering support. • Collaborate with other teams and experts whenever required to solve complex technical issues. • Continuously develop skills leveraging several learning tools available at NetApp Inc. • Documents cases, recommendations, and resolutions clearly in the CRM system, takes ownership of hot and/or more political cases escalated from less senior engineers • Research, document, and escalate cases as needed. • Be flexible in working in shifts (4AM IST to 6PM IST). • Able to address multiple customer issues simultaneously. • Directly support customers with exceptional verbal and written communication and troubleshooting skills. • Active participation in Knowledge base creation, trainings, and other documentation activities. Job Requirements Required Skills: • Good understanding on RAID Concepts across the Enterprise Storage. • Good understanding of Complex Storage concepts related to SAN and NAS storage. • Understanding of Storage concepts like Deduplication, Snapshot, Provisioning, boot process, Encryption etc. • Conceptual knowledge on Hardware, OS and Filesystem. • Knowledge on Cluster Architecture and High Availability in Enterprise Storage. • Strong understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. • Understanding of Service Processor/ BMC/ iLO/ RLM functionalities. • Ability to diagnose complex problems and deliver root cause analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: • Any of NCDA, CCNA, CCNP Data Center, SNCP, EMCSA Certifications. • Hands on Ontap 7-mode/ Clustered administration. • Hands on NetApp System Manager / OnCommand suite applications. • Knowledge on any Linux variant. • Working knowledge on popular hypervisors such as VMware, Hyper-V or Xen. • Familiar with AWS or Azure infrastructure. Skill Tags: FAS, AFF, MetroCluster, Switches, routers, Ontap, Datacenter, Storage, Netapp, EMC, Technical Support, TSE, CSE, Backup. Key Behaviors: • Be passionate-about work, people, NetApp. • Be caring-for people and community. • Put NetApp first-ahead of your personal agenda-and lead by example. • Deliver on commitments. • Hold self and others to highest ethical and legal standards. • Ask questions to isolate the crux of a problem and remove peripheral noise. • Implement processes that are not burdensome. • Adaptability. • Be open and flexible; have positive attitude toward change. • Avoid complacency; Reinvent yourself; take on new challenges outside of expertise. • Contribute and collaborate with other teams; jump in to help others when asked. • Create environment of unity; no personal agendas. • Be approachable, inclusive, accessible, respectful, and easy to work with. • Recognize the "bigger picture" and take initiative to solve problems. • Demonstrate sense of urgency, strive to deliver beyond what is expected. • Target work at the highest-impact outcomes and activities; prioritize. • Focus on task at hand; avoid being distracted by the "perfect" process. Education 4+ years of experience in a technical support environment. Education: B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college.

Title: Managed Wi-Fi Support Engineer Location: Mumbai Position Overview: A Managed Wi-Fi Support Engineer plays a crucial role in overseeing and maintaining the performance and reliability of managed Wi-Fi networks, often for a variety of clients in a business or enterprise environment. Here’s a detailed job description for this role: Responsibilities: Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues. Client Support: Provide direct support to clients for all Wi-Fi related issues, including configuration, authentication, network access, and consistent performance. Respond to customer inquiries in a timely and professional manner. System Maintenance: Perform regular updates and maintenance on network hardware (like routers, switches, and access points) and software to ensure security and efficiency. This includes applying patches and upgrading systems as necessary. Installation and Configuration: Assist with the installation and configuration of Wi-Fi hardware and management software. Set up user accounts, permissions, and access controls according to security policies. Performance Optimization: Analyze network traffic, usage patterns, and client feedback to optimize the performance and scalability of Wi-Fi networks. Make recommendations for enhancements and upgrades to improve overall service quality. Documentation: Maintain comprehensive documentation regarding network configurations, processes, and service records. This documentation should be regularly updated and available for audits and compliance checks. Training and Guidance: Provide training and guidance to users on how to utilize network resources effectively. Create user manuals and FAQ resources for client reference. Security Compliance: Ensure all managed Wi-Fi networks comply with relevant laws and regulations regarding data security and privacy. Implement and manage network security tools and protocols, such as firewalls, VPNs, and encryption technologies. Skills and Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or related field. Knowledge of network diagnostic, monitoring, and management tools. Strong problem-solving skills and ability to work under pressure. Excellent communication and customer service skills. Knowledge in network management and support, specifically with Wi-Fi technologies. Strong understanding of networking protocols (e.g., TCP/IP, DHCP) and a working understanding of Wi-Fi standards (IEEE 802.11). Certifications (desirable but not essential): Certified Wireless Network Administrator (CWNA) Cisco Certified Network Associate – Wireless (CCNA Wireless) CompTIA Network+ This role demands a mix of technical expertise, proactive maintenance, and excellent interpersonal skills to ensure that Wi-Fi services are seamless, secure, and efficient for all users.

Role & responsibilities Configure, manage, and troubleshoot Checkpoint Firewall and security policies. Implement and maintain network security solutions including firewalls, VPNs, IDS/IPS, and endpoint security. Perform regular security assessments and ensure compliance with best practices. Monitor network performance, identify vulnerabilities, and deploy necessary security patches or updates. Provide technical support and incident response for security-related issues. Collaborate with IT and security teams to enhance network security posture. Document network security configurations, policies, and procedures. Stay updated with emerging security threats and industry trends. Experience: 5 to 6 years of experience in network engineering. Proven expertise in configuring and managing Check Point and Fortinet firewalls. Hands-on experience with Cisco networking (routers, switches, and firewalls). Technical Skills : Proficiency in network protocols and technologies (e.g. TCP/IP, MPLS, VPN). Knowledge of routing and switching protocols (e.g. OSPF, BGP, EIGRP). Familiarity with network monitoring tools and techniques. o Understanding of SD-WAN and cloud networking (AWS, Azure, or GCP) Certifications (Good to have): Check Point Certified Security Expert (CCSE) or equivalent. Fortinet Network Security Expert (NSE 4 or higher). Cisco Certified Network Professional (CCNP) or higher. Education (Required): Bachelor's degree in computer science, Information Technology, or a related field. Equivalent work experience will also be considered.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Overview The IT Infrastructure team member ( Networks ) will work with the global team to continually implement, maintain and troubleshoot the IT networks across Lutron sites globally. You would be a part of the core team, collaborate across sites and locations to utilize the best practices, techniques and technology to maintain and upgrade the Lutron network systems. Responsibilities Monitoring network performance, identifying and resolving network issues, performing routine backups, and applying software updates Diagnosing network connectivity problems, analyzing network traffic, and resolving user-related network issues Implementing network security protocols, managing user access controls, and monitoring for potential security threats Maintaining detailed network documentation including network topology, device configurations, and troubleshooting procedures Providing technical assistance to end users and/or user support teams on network connectivity and troubleshooting basic issues. Stay aligned to Lutrons culture and values Preferred candidate profile Minimum 3-year degree in Computer Science or Information Technology with a 60% and above, or a 4-year degree in engineering/technology 2 years experience in core IT networking Knowledge of network systems and protocols Experience in configuring routers, switches, and firewalls Knowledge of cloud networking concepts Relevant certifications such as CISSP or CompTIA Network+ would be a strong plus Strong problem-solving and strong written and communication skills Strong service mind-set Keen eye for details A proactive attitude to process improvements and best practice solutions Strong problem-solving and strong written and communication skills

Role: Specialist- SCADA & networking Location: Chennai Education: B.E/B. Tech -Mechanical Experience: 5-10 years Job purpose: To support Globally to enhance the working condition of all the Windfarms in Services. We DSH team is Quality gate for the Service. We have high responsibility to keep the Quality high. Wind farm troubleshooting/Service. Key accountabilities / Responsibilities: Co-ordinate with Configure network components in and to our wind farms (VPNs, Firewalls, Routers, Switches) Troubleshooting of SCADAs, agents and communications remotely and On-Site Incidences and Ticketing Management up to solution and Support network & IT/OT changes Contribute to the life cycle management of the used IT/OT components & SCADA systems Document and manage SCADA architecture, configuration, and procedures for each Project Keep inventory of devices, configurations, contractual requirements Support Security Audits, Vulnerability Assessments, Corporate Security Engagements, and Security Investigations Implemented privacy and security systems at all SCADA and IT/OT components in collaboration with Global Cybersecurity Function Keep and Maintain systems and security patches up to date with proper documentation Quality checks on the Handover to services Personal profile / Competencies: Experience in commissioning and maintenance of SCADA systems Experience in communication protocols (IEC104, IEC101, MODBUS, DNP, OPC UA/DA, REST, MQTT), SCADA, MS Windows, Linux & SQL Server knowledge, Experience in working with SCADA systems, Experience in Edge, Firewall and OT/IT Gateway