US Inbound Tech Support Process Adeeba e Services Pvt. Ltd.

0.0 - 3.0 years

0 - 0 Lacs

west bengal

On-site

Role Overview: Adeeba E-Services Pvt. Ltd. is currently looking for Inbound Technical Support Associates to join the team for the US Shift. As a part of the team, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing problems efficiently and recommending the most suitable solutions to the customers. Additionally, you will be required to sell technical support plans along with relevant software. This position offers great benefits and numerous growth opportunities. Key Responsibilities: - Handle inbound calls related to printer, router, and antivirus issues from customers. - Diagnose problems effic...

Posted 1 week ago

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Tech Sales /Support Agent Adeeba e Services Pvt. Ltd.

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

As a Tech Support Associate at our Growing Company, you will be responsible for providing Inbound Technical Support during US Shifts. Your main duties will include: - Handling inbound calls from customers experiencing printer, router, and antivirus issues. - Diagnosing the problems efficiently and offering the most suitable solution to the customers. - Promoting and selling technical support plans along with relevant software to enhance customer experience. We are looking for candidates who are: - Proactive, customer-oriented, and have excellent communication skills. - Have a strong technical background and be able to troubleshoot various technical issues effectively. Prior experience in a s...

Posted 1 week ago

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