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Technical Support Executive (Voice/Non Voice) TELUS Digital

1.0 - 5.0 years

0 - 0 Lacs

noida, uttar pradesh

On-site

As a Technical Support Executive at TELUS Digital, you will be responsible for providing world-class customer service by working with customers on call or chat to identify service-related needs and offer appropriate solutions. Your key responsibilities will include: - Diagnosing and resolving basic network and modem functionality issues, including landline troubleshooting. - Walking customers through common phone hardware and software configurations to maximize service functionality. - Providing solutions and resolution resources for customer repair problems. - Interfacing with customers over the phone, providing status updates and ensuring service restoration. - Scheduling a technician disp...

Posted 2 months ago

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