520 Rostering Jobs - Page 8

Position Summary... Shift Manager – Global Helpdesk Outline of Role: We are currently seeking Shift lead/Manager for the IT Helpdesk. The IT Helpdesk function plays a critical role in Walmart’s IT environment acting as the Single Point of Contact (SPOC) for Walmart Associates. This is one of the functions within Walmart’s client services team that interfaces with IT users. It covers issues including but not limited to End user Computing, Server, Network, Collaboration, AV Support and other campus Infrastructure Services. This position is responsible for overseeing the day to day IT operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. What you'll do... About Team The Associate Experience ; Digital Transformation(AEDT) team manages Client Services Engineering ; support, Campus Technology, Enterprise Content and collaboration tools for the organization. We support a large heterogenous enterprise environment that includes, but not limited to Windows, MAC and Linux based end user systems, VDI, O365/Exchange, Endpoint vulnerabilities and manage related compliances. Walmarts Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a new supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. Job Description About the Role We are looking for a Manager to lead day-to-day operations of the Integrated Command Center (ICC) — a 24x7 team based in Chennai that provides Level 1 IT support across Associate Experience & Digital Transformation(AEDT) endpoint technologies, primarily via phone. The ICC is on a journey of transformation — moving from a traditional call-based support model to a modern, monitoring-enabled support function. As a Manager, you will play a critical role in stabilizing and scaling support operations, ensuring high service quality, and coaching a strong frontline support team. You will be responsible for maintaining operational excellence, ensuring SLAs are met, coaching the team for performance, and collaborating with cross-functional teams to drive problem resolution and continuous improvement. Key Responsibilities Service Desk Operations Manage the daily functioning of the service/monitoring desk, ensuring timely and effective resolution of alerts, incidents, requests, and inquiries. Monitor alerts, ticket queues, shift handovers, incident ageing, and team workload to maintain SLA adherence. Implement and enforce SOPs for call/alert handling, ticket management, and escalation. People Management Lead a team of L1 support analysts/Monitoring agents working in a 24x7 environment; oversee shift planning, rostering, and coverage. Coach and mentor team members to improve technical troubleshooting, communication, and customer service skills. Conduct performance reviews and support individual development plans. Process Improvement Ensure compliance with ITIL-based processes for Incident, Problem, and Request Management. Identify recurring issues and collaborate with engineering/product teams to support root cause analysis and resolution. Participate in continuous service improvement initiatives to reduce repeat incidents and improve response times. Stakeholder Communication Act as the first line of escalation for major incidents and service-impacting events. Coordinate with engineering, infrastructure, and other resolver groups to ensure fast resolution and proactive communication. Assist in preparing reports, dashboards, and service metrics for leadership reviews. Monitoring & Insights Support Support efforts to evolve the service desk into a proactive monitoring center by helping implement alert-handling processes and data correlation techniques. Participate in pilots and adoption of monitoring tools and automation initiatives. What You Will Bring 8–12 years of experience in IT Operations or Service Desk roles, with at least 2–3 years in a team lead or manager capacity. Strong working knowledge of endpoint support, service desk tools (like ServiceNow), and call/ticketing workflows. Hands-on experience in ITSM processes with a solid understanding of Incident Management and SLAs. ITIL Foundation Certification is required; Intermediate/Operations-level certifications are a plus. Experience working in 24x7 environments with rotational shifts and distributed teams. Excellent people management, communication, and stakeholder handling skills. Ability to work under pressure, prioritize tasks, and handle escalations with confidence. Exposure to usage of AI, monitoring platforms, alert workflows, or basic automation is an added advantage. Experience working in hybrid support environments (chat, phone, email). Prior experience in transitioning or stabilizing service desk teams is desirable. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being welcoming of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in computer science, information technology, engineering, computer information systems, or related area and 8 years’ experience in production support, software support, or technical support. 2 years’ supervisory experience Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Both software and hardware troubleshooting., Technical support operations, account management, customer support, automation, analytics, reporting, supply chain, retail, or eCommerce. Primary Location... Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India R-2188421

As a Unit Manager at Eeki Farms, you will play a vital role in leading and managing farm operations at our Namana and Lakheri locations in Rajasthan. Your primary responsibility will be to oversee and coordinate the activities of farm workers, ensuring efficient and effective polyhouse structures and crop operations. To excel in this role, you should have a proven track record in training and supervising farm workers, as well as a strong understanding of polyhouse structures and crop management. Your ability to plan daily tasks, create rosters, and prioritize activities will be essential in maintaining a productive work environment. Additionally, you should possess knowledge of nutrition schedules and spray programs to optimize crop yield and quality. Your confidence in managing people and addressing challenges on the go will be crucial in ensuring the smooth operation of the farm. To be considered for this position, you must have a BSc/MSc in Agriculture and a minimum of 1 year of on-ground experience, with a preference for polyhouse experience. Proficiency in MS Excel, reporting, and effective communication skills are also required to succeed in this role. Join us at Eeki Farms and be part of a team that is dedicated to revolutionizing the future of farming. By leveraging technology and innovation, we aim to grow more with less and transform barren lands into thriving agricultural hubs. If you are ready to lead the change from the roots up, apply now or contact us at Talent@eeki.com.,

Role - Team Lead | WFM Skills - Work force management | Real Time Analysis | Capacity planning Exp - Min 4 Yrs Loc - Mangalore Notice should be of 30 days or serving notice 5 days working 2 days fixed | WFO | Both ways Cabs teena.ghrs@gmail.com

Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Enables a superior brand experience , accelerates responsible growth and creates a secure environmentAn institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAdaptable and flexibleCollaboration and interpersonal skillsWritten and verbal communicationAbility to meet deadlinesAgility for quick learningMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAdaptable and flexibleAgility for quick learningAbility to work well in a teamCollaboration and interpersonal skillsAbility to meet deadlinesMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hiring for WFM Scheduler/AM Scheduler in Bengaluru Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Required Skills Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Exposure to the leave management system Contact Centre Workforce Management experience Extensive experience with WFM software Experience in IEX and Alvaria WFM tool is required, preferably Alvaria Team handling experience shall be an added advantage Ability to simplify complex operations into repeatable processes Comfortable in fast-paced environment Ability to make decisions in time sensitive ambiguous situations Ability to multitask and manage multiple projects simultaneously Strong problem-solving skills and adaptability to changing priorities - Education: Any Graduate - Salary: upto 9LPA Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Workforce analyst JD : Bachelors degree in Business, Statistics, Operations Management, or a related field. Proven experience (3–6 years) in workforce planning or WFM roles (preferably in BPO, ITES, or Customer Support environments). Proficient in Excel , Google Sheets , and workforce management tools (e.g., NICE, Aspect, Verint, Kronos). Strong analytical and problem-solving skills . Ability to interpret data and present insights to both technical and non-technical stakeholders. Good understanding of forecasting models, scheduling strategies , and capacity planning . Familiarity with Power BI / Tableau / SQL is a plus.

Job Description Department Operations Support Job Title Cluster Head Reports To (Title) Zonal Head Employees Reporting To This Position: Functional (Solid Line) Administrative (Dotted Line) Number: 2-7 Roles : Rosterer, Collections Executive, Operations Manager Number: 3 Roles : HR, Finance, Store Job Summary To provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions Job Responsibilities And Accountabilities Area of Responsibility % time spent Performance Metrics Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects 25% No. of Quality incidents Quality audit reports Client satisfaction score 1 | Page Job Description Business Performance Goal ( Revenue , Collections , Margin Improvement ) Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals. Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay / timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase. Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems. 25% Meeting Budget targets Revenue growth % Profitability % Collection% Price Increase % Client Relationship Management Strive to understand customer’s needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote company’s image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly 20% Client Retention % Customer Termination – value & number 2 | Page Job Description Leadership & IR With Support From Branch HR Team: Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successful completion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrative measures Ensure implementation of HR & Training policies Health & Safety With Support From Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures 20% 10% Attrition % Induction completion % Training hours for guards No of Health & Safety Incidents Health & Safety Compliance % Key Relationships Internal Hub Head Branch Finance and HR teams Key/Core sales team Health & Safety team External Clients External Partners – vendors, unions Key Competencies Required Core Competencies Results Orientation Set Stretch Targets Planning & Organizing Performance Monitoring Resilience Customer Focus Listen & Respond Functional competencies Strategic Orientation Business Acumen Financial Orientation Long Term Focus 3 | Page Job Description Ownership Engaging and Developing People Training Engaging Team Leading with Integrity Respect & Integrity Fostering Collaboration Qualification And Experience Required Qualification Minimum : Graduation / Diploma (if very relevant industry experience) Desired : MBA/ Master’s degree or equivalent Relevant Experience Minimum 8-10 years of overall experience Minimum 2-3 years of experience in a service industry with large distributed operations (e.g. retail, insurance, logistics) Experience of independently managing a P&L Ability to make sound, clear and relevant decisions Ability to resolve disputes/ disagreements Ability to carry people along, create team spirit and gain their commitment Ability to successfully manage widespread field operations Ability to work with labour unions 4 | Page

About the Company- Leading BPO in Bangalore Hiring for WFM Scheduler/AM Scheduler Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Responsibilities Forecast Upload and generate the Intraday Patterns (IDP) Schedule Generation and Optimization Review IDP (Requirement vs Schedule) with sites/Partners Recommend required headcount with sites/Partners by running different scheduling scenarios Generate IDP and calibrate it in IDP template based on shrinkage applied as per trending IR % Coordinate with stakeholders to gather requirements, priorities, and timelines for scheduling activities Ensure resource allocation aligns with project goals and organizational capacity Lead and motivate team members to achieve scheduling objectives efficiently Establish quality control measures to ensure accuracy and consistency in scheduling outcomes Drive continuous improvement initiatives to enhance scheduling processes and team performance Implement and oversee automation solutions for shift creation, time-off approvals, and schedule adjustments Identify inefficiencies in manual scheduling processes and implement automation to improve accuracy and efficiency Leverage machine learning and data analytics to enhance workforce scheduling models Stay updated with emerging technologies in WFM, automation, and AI-powered workforce optimization Explore RPA (Robotic Process Automation) opportunities to minimize manual interventions in scheduling Benchmark against industry leaders to adopt best practices in scheduling innovation Monitoring mailbox and managing the workload Will be actively involved in updating the real time exceptions and schedule changes through email request Qualifications Educational Qualification: Bachelors degree Required Skills Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Exposure to the leave management system Contact Centre Workforce Management experience Extensive experience with WFM software Experience in IEX and Alvaria WFM tool is required, preferably Alvaria Team handling experience shall be an added advantage Ability to simplify complex operations into repeatable processes Comfortable in fast-paced environment Ability to make decisions in time sensitive ambiguous situations Ability to multitask and manage multiple projects simultaneously Strong problem-solving skills and adaptability to changing priorities Pay range and compensation package UPTO 9LPA Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 ```

Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised by more junior team members. Their domain expertise means they are responsible for problem identification and resolution of accounts payable invoices - Grade Specific Ensure that the daily activities within his/her responsibilities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets. Demonstrate knowledge of processes and procedures relevant to the function and proactively identifies improvement opportunities.May support others in process related areas, as outlined by the Team LeaderProcessing of incoming invoices, with initial problem identification and resolutionIs responsible for processing transactions and producing outputs

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They will build and develop the team. Their expert domain expertise means they process more complex transactions and producing outputs across Invoice processing activities and manage effective usage of resources in the service delivery - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity

Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Cafe Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the cafe as per company guidelines. Customer interaction and order taking. Desired Candidate profile Required Knowledge, skills and abilities Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning, utensils, and brooming cafe. 3. Experience with the QSR industry/F&B industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

1) Oversee day-to-day soft services operations across multiple sites. 2) Able to handle a team. 3) Supervise site managers, supervisors, and ground staff to ensure effective team management and execution. 4) Conduct regular site audits and inspections to monitor service quality and identify areas for improvement. 5) Manage manpower planning, deployment, and rostering efficiently to ensure optimal resource utilization. 6) Coordinate with clients to address concerns, feedback, and escalations promptly. Job Types: Full-time, Permanent Pay: ₹55,000.00 - ₹70,000.00 per month Benefits: Provident Fund Application Question(s): How many years of experience do you have in Soft Service Operations? Do you have any prior experience for Manesar location? Education: Bachelor's (Preferred) Location: Manesar, Haryana (Required) Work Location: In person

Role Description Generate leads by deploying and guiding the sales team on various marketing campaigns such as school seminars, roadshows, and other above-the-line (ATL) and below-the-line (BTL) activities. Monitor and guide the sales team to offer best-in-class counseling, enrolling, onboarding, and offering an overall delightful journey to the students. Ensure speedy resolution of queries & grievances to maximize customer satisfaction levels and thereby improving retention of Students and controlling left-outs. Ensure adherence to all legal and operational compliances, and oversee the safety of facilities and security of students. Educating the team about product portfolio and adherence to process compliance. Responsible for hiring, rostering, motivating, and retaining the team. Qualifications Strong leadership and management skills Excellent communication and interpersonal skills Ability to collaborate with cross-functional teams Demonstrated problem-solving and decision-making abilities Bachelor's degree or higher in a relevant field Knowledge of the local job market and industry trends Job Type: Full-time Pay: ₹800,000.00 - ₹1,200,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: total work: 10 years (Required) Branch Management: 3 years (Preferred) Work Location: In person

👩‍🌾 We’re Hiring: Unit Manager At Eeki, our farms aren’t just powered by tech—they’re powered by people who know how to lead from the field. We’re looking for passionate Unit Managers to join us at our Namana and Lakheri locations in Rajasthan. 📌 What you'll bring to the farm: – Experience in training and managing farm workers – Strong understanding of polyhouse structures and crop operations – Skill in daily planning, rostering, and task prioritization – Knowledge of nutrition schedules and spray programs – Confidence in managing people and problems—on the go 🎓 Eligibility: – BSc/MSc in Agriculture – Minimum 1 year of on-ground experience (polyhouse preferred) – Good with MS Excel, reporting, and communication You’ll be part of a team building the future of farming—growing more with less, and transforming barren lands into thriving agri-hubs. Ready to lead the change from the roots up? 🌱 📩 Apply now or reach out at Talent@eeki.com

Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: 1. Leadership: a. Setting goals for the caf team. b. Monitoring employees to ensure performance expectations are met. c. Taking charge of cafe operations. d. Deliver 100% smooth operations to achieve consistent and great service and product standards. 2. Planning & Execution : a. Developing measures to reach sales targets and increase profits. b. Ensures all employees have proper supplies, equipment, and uniforms. c. Ensures Compliance with all cafe policies, standards, and procedures. 3. Business Requirements : a. Providing innovative ways to reduce wastage and all costs in his shift. b. Dealing with customer service issues, staff handling, & safety issues. c. Assists in supervising daily shift operations. d. Handle employee questions and concerns. Summary of experience For the cafe manager role we need the following qualification and experience: 1. Education - Any Graduation and above 2. Work Experience - QSR industry (Dine-in and delivery experience required; 4-7 years) 3. Position held - Caf Assistant Manager or equivalent level position (1-2 years) Required Knowledge, Skills, and Abilities 1. P&L Management: a. Understanding of profit and loss statement b. Handling the P&L statement of the cafe independently 2. Communication Skills : a. Candidate is able to talk fluently & properly in Hindi & English b. Empathetic listener towards team and customers 3. Team Management : a. Motivating and inspiring the team to achieve targets b. Hiring, handling team issues and attrition 4. Profitability a. Must know how to control wastage b. Should be aware of how to do sales-building ideas What can your career at Chaayos look like? Chaayos provides you the following: 1. Cafe Manager = CEO of Cafe, Full ownership of P&L and people 2. Aggressive growth plan 3. Appreciation and incentives 4. International Reward Trips 5. Discounted employee meals 6. GMC/GPA

Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Cafe Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the cafe as per company guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning, utensils, and brooming cafe. 3. Experience with the QSR industry/F&B industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

About the Role- As Blinkit expands its delivery team, we’re looking for enthusiastic individuals dedicated to elevating our delivery service. If you have excellent problem-solving abilities, strong communication skills, and experience in managing teams, along with a flair for analytical thinking, we want to hear from you. Join us to help enhance and grow our delivery network, ensuring exceptional service for our customers. What you will do- ● Assist in overseeing daily operations of the express store, ensuring smooth functioning and high standards of service. ● Help manage and train store staff, handle scheduling and rostering, and ensure effective team performance. ● Oversee inventory levels and ensure accurate record-keeping to maintain optimal stock levels. ● Address customer inquiries and issues, and ensure a positive shopping experience by maintaining high service standards. ● Implement and monitor store processes to improve efficiency, optimize workflows, and enhance overall store performance. ● Requirements- ● Minimum qualification - Graduation ● 1-3 years of experience (preferably in e-commerce, Logistics or supply-chain Management) ● Strong analytical and problem-solving skills. ● Excellent communication and negotiation abilities. ● Leadership and team management experience. How to Apply- Join by scanning the QR code by clicking on the link below- Job Type: Full-time Pay: Up to ₹650,000.00 per year Benefits: Health insurance Location: Mumbai, Maharashtra (Preferred) Work Location: In person

1) Oversee day-to-day soft services operations across multiple sites. 2) Able to handle a team. 3) Supervise site managers, supervisors, and ground staff to ensure effective team management and execution. 4) Conduct regular site audits and inspections to monitor service quality and identify areas for improvement. 5) Manage manpower planning, deployment, and rostering efficiently to ensure optimal resource utilization. 6) Coordinate with clients to address concerns, feedback, and escalations promptly. Job Types: Full-time, Permanent Pay: ₹55,000.00 - ₹70,000.00 per month Benefits: Provident Fund Application Question(s): How many years of experience do you have in Soft Service Operations? Do you have any prior experience for Manesar location? Education: Bachelor's (Preferred) Location: Manesar, Haryana (Required) Work Location: In person

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: In the heart of Worli - the business hub of India’s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Functions Plan, organize, control and direct the work of employees in the Hotel’s Outlet while ensuring guest satisfaction. Role And Responsibilities General Assist the Outlet Manager in motivating and developing skilled team, leads by example and instills a culture of continuous learning and improvement among employees; actively participate in employee relations activities and programs. Is actively involved in identifying and assessing the needs of employees and help in the career development of every employee through effective coaching, training and by instilling company values; is concerned for employee’s continuous development and personal growth Ensures the department is kept in the organized manner in accordance with the company philosophy and policies, maximizing efficiency and productivity and achieving established goal; promotes harmony between all departments Displays warmth, care and genuine enthusiasm while dealing with guests and internal customers; lives the golden rule Demonstrates standard awareness, by setting example for standard execution, standard testing and implementing action plans to achieve established products and service goals Assists the department head in preparing annual plans, forecasts and managing expenses to meet departmental budgetary goals Represents the department head in his/her absence. Departmental Ensures high quality guest service in his/her area; is highly visible and actively participates in service; assist in taking and serving order. Maximize revenue by effective table management; plans for additional resources during high volume periods Engages in guest interaction in a sensitive and appropriate manner; create personalized experiences; establishes a network of regular guests and keep relevant and accurate records Provides genuine hospitality and recognition, acts as host/hostess in the work area. Promotes hotel services and products Plans and executes events; proposes menu and wine recommendations to event organizers Take ownership of the guests concerns and requests and acts decisively to ensure guests satisfaction when glitches occur He/ She is directly responsible for Medallia of the hotel, LQA, and Coyle audits He/ She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP Is seen as actively developing his/her culinary and wine knowledge; conducts regular food and wine tasting for employees; instills excitement and passion for international cuisines and wines in his/her team Specific Responsibilities And Task General Maintains an organized administration of departmental and personnel records, including rostering and leave planning Ensure employees adhere to the code of conduct and grooming and hygiene standards as specified in the employee hand book Conducts daily briefing and monthly departmental meeting (in the absence of the department head) and participates in the meeting when invited. Provides regular and fair performance feedback to employees and immediate supervisor, formally and informally as appropriate Is seen as a hands on leader, assist employees in crunch times; walk the talk Proposes personal goals and objectives based on self-analysis of strengths and weaknesses; achieves agreed goals. Actively participates in the mentoring program when enrolled Maintains a clean and orderly work area and ensures tools and equipment’s are well maintained and in sufficient supply and takes appropriate action. Promotes and ensures a safe working environment Departmental Performs pre and post service checks; ensures subordinates are immaculately groomed and aware of daily specials and promotional offers Ensures all resources for an efficient operation are in place; takes routine inventories and re order operating supplies when necessary Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented Assist the department head in sales and marketing activities, conduct and evaluate routine sales analysis and competitive pricing survey; keeps abreast of F&B trends and new developments in the market Ensures adherence to cashiering and control procedures; maintains a ‘clean’ POS database Conduts routine maintenance and housekeeping inspections

Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Cafe Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the cafe as per company guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning, utensils, and brooming cafe. 3. Experience with the QSR industry/F&B industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAdaptable and flexibleWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesAbility to work well in a teamMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Operations Management: Supervise daily hospital operations including front office, billing, patient admissions, discharges, OPD/IPD flow, and facility management. Coordinate with medical, nursing, housekeeping, pharmacy, and support teams for smooth workflow. Oversee procurement, inventory management, and vendor relationships. Patient Services: Ensure excellent patient experience from admission to discharge. Handle patient grievances, feedback, and service recovery. Implement patient care protocols, infection control, and safety standards. Compliance & Quality: Ensure adherence to statutory, legal, and accreditation (NABH/JCI) requirements. Maintain hospital licenses, records, and documentation. Facilitate audits, quality checks, and staff training programs. HR & Team Management: Oversee recruitment, attendance, rostering, and appraisal for non-clinical staff. Conduct training and capacity-building for staff on hospital processes. Motivate, mentor, and resolve conflicts within the team. Finance & Billing: Supervise billing, TPA/corporate desk, cash flow, and expense control. Support the finance team in budgeting, MIS reporting, and cost optimization. Communication & Coordination: Act as a bridge between management, consultants/doctors, staff, and patients. Lead daily huddles, department meetings, and emergency preparedness drills. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Morning shift Work Location: In person