1261 Rostering Jobs - Page 7

Location Name: Pune Corporate Office - Mantri Job Purpose To ensure the ongoing development and consistent quality delivery of the Bajaj Finserv Consumer App. Duties And Responsibilities Solutioning and Documentation: o Create a comprehensive solution document ensuring all test cases are covered. o Prepare the program specification document (Low-Level Design - LLD). Software Development and Coding o Should be hands on software engineer, eager to code, debug and solve issues, and help teams whenever needed o Ensure the LLD is implemented correctly into the code by the team o Ensure that code documentation is done by the team o Review code to ensure quality and adherence to standards o Follow ...

Location Baglan, GB Department Name Wales & Western Region About Network Rail At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver: A safer and more reliable and punctual service for passengers and employees – quicker fault fixes by more agile multi-disciplined response teams. Individual rostering – enabling us to send the right number or people to fix...

Discover your 100% YOU with MicroSourcing! Position: Accounts Payable Specialist Location: Harton Corporate Center, Baclaran Parañaque Work setup & shift: Onsite | Shifting Schedule Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of oppor...

About The Opportunity A fast-growing provider in customer experience and contact-center services with a strong technology backbone, serving global clients across 24x7 operations. We deliver high-quality, mission-critical support using modern HR systems and data-driven people practices to maximise operational performance. Role Deputy Manager — HR Business Partner (Night Shift) | On-site | India Role & Responsibilities Act as the primary HR Business Partner for assigned night-shift operations—drive people strategies that align with operational KPIs and business outcomes. Lead employee relations and case management for night-shift teams, including investigations, disciplinary actions, and confl...

About The Opportunity A fast-growing provider in customer experience and contact-center services with a strong technology backbone, serving global clients across 24x7 operations. We deliver high-quality, mission-critical support using modern HR systems and data-driven people practices to maximise operational performance. Role Deputy Manager — HR Business Partner (Night Shift) | On-site | India Role & Responsibilities Act as the primary HR Business Partner for assigned night-shift operations—drive people strategies that align with operational KPIs and business outcomes. Lead employee relations and case management for night-shift teams, including investigations, disciplinary actions, and confl...

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our ne...

Monitor real-time performance metrics such as Line Adherence, call volumes, SLA & agent availability across multiple channels (phone, chat, email, etc.). Identify & address deviations from planned schedules such as under-staffing or over-staffing. Required Candidate profile 5+ yrs exp in RTA with min 1yr as TL must. Should be of working in Rotating Shifts & Week offs. Exp in Generating & distributing real-time & intraday reports on occupancy, adherence & shrinkage.

Key Responsibilities: Receive and execute requests including reporting relationship changes, and position data updates. Maintain SuccessFactors system configuration in the areas of profit centers, departments, locations, company codes, business units, ops groups, sub ops groups, and job codes. Generate position data reports and analyzes data to ensure accuracy related to workflows, incentives, and/or pay data. Consults with field HR, Lines of Business stakeholders, HR Technology and Payroll to troubleshoot and resolve complex payroll replication errors in SuccessFactors. Participate in projects and department initiatives to implement process improvements. Monitor and manage case resolution w...

Location Name: Pune Corporate Office - Mantri Job Purpose To ensure the ongoing development and consistent quality delivery of the Bajaj Finserv Consumer App. Duties And Responsibilities Solutioning and Documentation: o Create a comprehensive solution document ensuring all test cases are covered. o Prepare the program specification document (Low-Level Design - LLD). Software Development and Coding o Should be hands on software engineer, eager to code, debug and solve issues, and help teams whenever needed o Ensure the LLD is implemented correctly into the code by the team o Ensure that code documentation is done by the team o Review code to ensure quality and adherence to standards o Follow ...

Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www....

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised ...

Brief About The Role/ Team/ Candidate Requirement The Crew Systems team within the Operations Control Center (OCC) is responsible for managing and optimizing crew planning, tracking, and communication through advanced technology solutions. The Manager/Senior Manager – Crew Systems will lead initiatives to enhance system performance, ensure seamless integration between crew management systems and other operational platforms, and support day-to-day OCC operations through automation and process improvement. The ideal candidate will bring deep knowledge of airline crew operations, hands-on experience with crew management software, and the ability to bridge business needs with technical solutions...

Role Title Assistant Area Manager Reports to State Manager Location - Perth South Australia Business unit Retail Role purpose To lead a team of frontline colleagues to manage and grow profitability of all retail stores and ATM Business. To build and maintain effective B2B Partner Relationships with Airport Authority and Airport Concessionaires/businesses. Assistant Area Manager will be responsible for coaching of all Store Leaders, Sales Consultants and supporting the coaching of all Customer Care/Digital Coordinator roles to achieve KPI targets. The role will be supporting the store teams in maximising all initial sales and all future on -line sales. Key accountabilities Delivering excellen...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availabil...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects Shares best practice and advice to the co-workers in the professional area Not only g...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects Shares best practice and advice to the co-workers in the professional area Not only g...

Store Operations & Audit / Compliance: Ensure adherence to Store Operations in line with pre-defined SOPs Maintain the store’s look and feel as per guidelines/standards Monitor efficient cash handling and prevent shoplifting to ensure safety and security Execute visual merchandising according to plan and guidelines Manage inventory and stock to prevent stock-outs or excess inventory Prepare and submit KPI reports as per guidelines and on time Strategic Rollouts: Accountable for clearing the store for formal launch as per pre-defined procedures across various dimensions (e.g., manpower, furniture & fittings, IT, device inventory) Manage closure of the current store during refit and conversion...

About LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies’ India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life Sciences, Manufacturing, and Aviation industries. Lorhan’s digital COE solutions (UI/UX, Data Management, DevSecOps, Artificial Intelligence, and Cloud Computing) were incrementally built over a period of a decade by delivering solutions to global airlines in Flight Operations, and IT, Airport, Finance, and commercial applications. Lorhan cont...

we are hiring Associate process Manager WFM for Mohali location Shift Timings - Flexible (24*7) Role Overview: Provide leadership and management to program staff and the primary care sector as it relates to workforce development. Contribute strategic development and partnerships relating to workforce development Provide leadership for the development of a workforce strategy Provide advice to internal stakeholders relating to workforce development Required Skills and Experience: Demonstrated people management experience. Experience working in the BPO industry including a sound understanding of the issues facing primary care workforce. Demonstrated ability to lead a project including developme...

As a Customer Support Team Leader, you will play a crucial role in ensuring our customers receive exceptional service and support. You will lead a team of customer support representatives, providing guidance, mentorship, and support to ensure team success. You will also be responsible for overseeing daily operations, resolving escalated issues, and continuously improving processes to enhance customer satisfaction. Minimum 2 years of experience as TL on papers and background of customer support . Creating an inspiring team environment with an open communication culture Setting clear team goals Oversee day-to-day operation and performance Motivate team members Communicate with teams about thei...

Required Experience 5 - 7 Years Skills NA img {max-height240px;} About the job Business Development - Property Acquisition (Offline Store Expansion) Hiring Designation Assistant Manger / Manager Openings Pune Job description-Business Development Role Responsible for identifying suitable commercial retail properties for opening new Lenskart stores in their respective region. Retail property search management, coordinating with key partners like property developers, landlords, project consultants, property brokers. Location & Catchment Analysis of New Store Locations & Negotiating, acquiring and finalizing new properties. Negotiating final rentals, Landlord Scope of Works etc. Liaising legal d...

About the Job Were looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Real Time Analyst, You Will Evaluate large amounts of data Communicate data in a clear and concise manner to Management Teams, Team Leaders and team members Adjust staffing and scheduling according to changing needs of the business Solicit extra hours or voluntary time off from where applicable, to ensure staffing meets forecasted volumes t...

About the Job We are looking for a dynamic and analytical Senior Capacity Planner with strong client-facing skills to join our Workforce Management team. This role will play a key part in driving operational efficiency through precise capacity planning while also serving as a strategic partner to external clients. The ideal candidate will possess a deep understanding of workforce dynamics, strong forecasting and planning capabilities, and the communication skills necessary to translate insights into impactful client conversations. As Senior Capacity Planner, You Will Develop short, mid, and long-term capacity plans in line with forecasted demand, productivity, attrition, and hiring inputs. S...

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English, Hindi. Minimum 2 years' experience in Voice process Salary up to 4.5 LPA 6 days working Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com