1261 Rostering Jobs - Page 5

Job Description Job Ref 49832 Job Title Fresh Food Manager Job Type Full time Location: Monread Road Salary On Application Closing Date For Applications 04-11-2025 Job Description Main purpose of the role: Ensure the store€,,s fresh food departments operate efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times. The Ideal Candidate Will Have/be 2 years€,, experience in a Fresh Food Department is desirable 1 years€,, experience in a Supervisor/Manager role is desirable Excellent communication skills Good delegation skills An understanding of how to achieve KPIs and targets Passion for fresh food. Main duties: Actively liv...

Job Description – Team Leader/Quality Analyst/Lead generation/Sales Executive (Inbound/Outbound Sales – US Voice Process) We are urgently hiring for our US Inbound/Outbound Sales Process (International BPO/Call Center). Candidates who can join immediately will be preferred. --- Roles & Responsibilities Lead and manage a team of Associates & Senior Associates in International Voice / US Sales Process. Provide direction, training, and motivation to ensure sales targets are achieved. Monitor and achieve KPI metrics: Shrinkage, Attrition, Occupancy, AHT, and Rostering. Ensure team meets daily/weekly/monthly sales targets set by management. Handle escalations and maintain high team morale. Act as...

Job Ref 49832 Job Title Fresh Food Manager Job Type Full time Location: Monread Road Salary On Application Closing Date For Applications 04-11-2025 Job Description Main purpose of the role: Ensure the store€,,s fresh food departments operate efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times. The Ideal Candidate Will Have/be 2 years€,, experience in a Fresh Food Department is desirable 1 years€,, experience in a Supervisor/Manager role is desirable Excellent communication skills Good delegation skills An understanding of how to achieve KPIs and targets Passion for fresh food. Main duties: Actively live Centra brand-v...

Key Responsibilities: • Lead, mentor, and manage a team of TL'S to achieve performance targets (KPIs, SLAs, CSAT, AHT, etc.). • Monitor team performance, provide coaching, and implement improvement plans. • Handle escalations, ensure high-quality customer service, and drive process excellence. • Collaborate with stakeholders to optimize workflows and enhance efficiency. • Ensure compliance with company policies, client requirements, and industry best practices. • Conduct regular team meetings, performance reviews, and training sessions. • Work on workforce planning, rostering, and attrition control. • Generate reports and provide insights for operational improvements. Share cv at Vaishali.va...

Enterprise SaaS Sales Executive – FalconAVL (Employee Transport Management Solution) Location: Hyderabad Experience: 2–4 years in Enterprise SaaS Employment Type: Full-time Industry Experience: Transport | Facilities | HR | Enterprise SaaS Companies to Hire From: SaaS companies selling into Admin / HR / Operations verticals About FalconAVL FalconAVL is a fast-growing SaaS technology company that specializes in Employee Transport Management Solutions . Our platform helps enterprises streamline their employee transportation through AI-based route optimization, automated rostering, real-time visibility, cost analytics, and safety compliance. We are looking for a results-driven Enterprise SaaS S...

About the Company: OctoLife is a startup founded by serial entrepreneurs with a mission to build the world’s most efficient and sustainable cooling products. In a rapidly warming world, OctoLife is on a mission to democratise access to cooling solutions to 5 billion residents of the developing world. This is one the biggest challenges facing humanity, and core to OctoLife’s existence. Headquartered in Bangalore, the R&D and product development of Octolife is based out of Gurugram. Role summary The Service Manager (SM) will own all after-sales service delivery for the Air Conditioner category in the region. You will manage a mixed supply of technicians — direct (in-house) teams and third-part...

About LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies’ India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life Sciences, Manufacturing, and Aviation industries. Lorhan’s digital COE solutions (UI/UX, Data Management, DevSecOps, Artificial Intelligence, and Cloud Computing) were incrementally built over a period of a decade by delivering solutions to global airlines in Flight Operations, and IT, Airport, Finance, and commercial applications. Lorhan cont...

Enterprise SaaS Sales Executive – FalconAVL (Employee Transport Management Solution) Location: Hyderabad Experience: 2–4 years in Enterprise SaaS Employment Type: Full-time Industry Experience: Transport | Facilities | HR | Enterprise SaaS Companies to Hire From: SaaS companies selling into Admin / HR / Operations verticals About FalconAVL FalconAVL is a fast-growing SaaS technology company that specializes in Employee Transport Management Solutions . Our platform helps enterprises streamline their employee transportation through AI-based route optimization, automated rostering, real-time visibility, cost analytics, and safety compliance. We are looking for a results-driven Enterprise SaaS S...

TL for Outbound Voice Process Monitor team performance , ensure SLA are met. Monitoring daily operations KPIs for the team Managing escalations and resolving complex issues Conducting training sessions for new hires Problem-solving capabilities Required Candidate profile Ensuring effective communication within the team Reporting progress to higher management Strong communication skills and interpersonal skillsAdherence to company policies and client requirements

Join EmployLog.com – Shaping the Future of Workforce Management with AI EmployLog.com is developing an innovative, AI-powered workforce management platform aimed at transforming how businesses handle rostering, scheduling, and workforce optimization. We're on the lookout for a Mid-Level Python/React Developer to become a key part of our growing remote team. 🔧 Role Overview This is a full-time, remote position for a mid-level developer skilled in both Python and React . You'll work across the stack—developing scalable backend systems with Django , and building intuitive, high-performing front-end interfaces using React . You'll also have opportunities to contribute to our AI initiatives. You’...

PAYU PAYMENTS PRIVATE LIMITED Role Title - AM CAll center Location - Mumbai Role Type: Contract Responsibilities About the Role - Team managerial Team Management - 1) Supervise and manage team of CS execs for Inbound and email process 2) Monitor daily KPIs ( AHT, abandon, CSAT, Quality and SLA) 3) Conduct training and coaching to team 4) monitoring rostering, attritions and shrinkages CS operations - 1)Ensure promt handling and resolutions of customer querie/ request and complaints 2) Handle customer escalations Process and Quality improvement - 1) identify gaps in service delivery and implement corrective actions 2) Colloborate with Quality and training teams to ensure adherence to quality ...

Job description Job Title: Operations Manager BPO Company: Globiva Location: Gurgaon, Haryana Experience: 2-5 Years as a Operation Manager Industry: BPO Company Overview: Globiva is a leading provider of Business Process Management services, delivering best-in-class customer experiences for global clients across industries. We pride ourselves on innovation, operational excellence, and a strong commitment to quality. --- Job Description: We are seeking a dynamic and experienced Operations Manager to lead and manage our BPO operations team in Gurgaon. The ideal candidate will be responsible for ensuring efficient day-to-day operations, meeting client SLAs, enhancing productivity, and driving t...

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce P...

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce P...

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce P...

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce P...

Job Summary: This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary. About Team: We are a one-stop shop for all mission-critical services that are both high-quality and low-cost. Our team is responsible for a variety of priorities, including solving complex problems for all of our stakeholders across the board by providing world-class services such as Source to Contract, Procure to Pay for Goods Not for Resale, Business Intelligence; Robotic Process Automation, Networking, and Pre; Post Payment Audits. The Walmart Contact Center specializes in pr...

Hiring for WFM RTA hyderabad /Pune Immediate joiners Skills-WFM/RTA/Scheduling/Capacity planning/Real time analyst/Rostering Ctc - 7 LPA Night shifts Work from office Graduation mandatory 5 days working 2 way cabs Contact - 9509529566neha

Hiring for WFM role hyderabad /Pune Immediate joiners Skills-WFM/RTA/Scheduling/Capacity planning/Real time analyst/Rostering Ctc - 7 LPA Night shifts Work from office Graduation mandatory 5 days working 2 way cabs Contact - 9509529566neha

Job Title: RTA (Real Time Analyst) Work Location: Bengaluru - Hebbal & Pune- Baner Previous experience: 2+ years Work Timings: Rotational Shifts (Can change based on business need, must work from the office with global working windows.) If your profile matches the below job description and youre ready to explore exciting opportunities in the RTA Please fill out the form here: https://forms.microsoft.com/r/u6C2Cf7QDb Job Overview: Interpret, analyze, read, and make recommendations that improve a workforce with an eye on reducing overhead and increasing customer satisfaction and experience. Serve as a primary point of contact for workforce management policies and are subject matter experts on ...

Teleperformance is hiring for Team Leader for Jaipur & Malad Location. Need candidates with min. 1 year of experience as a TL, in international process. Excellent Communication skills Graduation Mandatory, BPO experience is Mandatory, Candidates must be aware about the KRAs and KPIs of a Team Leader, People Management Skills, Shrinkage Control, Attrition Management, AHT, CSAT, SLA Management, Rotational shifts, 5 days working. Interested candidates can share their profile at Yamanurappa.kuri@teleperformancedibs.com Contact: 9449900627

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. What are we looking for? Workforce AnalyticsWorkforce Management (WFM)Adaptable and flexibleAgility for quick learningWritten and verbal communicationCollaboration and interpersonal skillsAbility to work wel...

Location: Gurgaon & Pune Min Exp: 3+ Years Salary: Upto 6.5LPA Availability: Immediate to 15 days Work from office US Shifts Roles and Responsibilities RTA Monitor and manage service level agreements as per SOW of the process. Conduct RCA (root cause analysis) for SLA deviations (Intraday and EOD) and share the insights with (Ops/WFM) leadership for review in timely manner. Monitor Agent & Site level activities (real-time), schedules, Schedule adherence & shrinkage (in-Office and out of office). Effectively manage and Optimize Non-Productive activities, associates break to ensure no impact on SLA. Keep a track of exception Inputs shared by Operations to ensure they are accurately captured in...

Location: Gurgaon & Hyd Min Exp: 3+ Years Salary: Upto 6.5LPA Availability: Immediate to 15 days Work from office US Shifts Roles and Responsibilities RTA Monitor and manage service level agreements as per SOW of the process. Conduct RCA (root cause analysis) for SLA deviations (Intraday and EOD) and share the insights with (Ops/WFM) leadership for review in timely manner. Monitor Agent & Site level activities (real-time), schedules, Schedule adherence & shrinkage (in-Office and out of office). Effectively manage and Optimize Non-Productive activities, associates break to ensure no impact on SLA. Keep a track of exception Inputs shared by Operations to ensure they are accurately captured in ...

Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers.Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice to the co-workers in the professional area. Not ...