1261 Rostering Jobs - Page 4

The Sr. Resource Planning & Real-Time Operations Analyst will provide comprehensive workforce planning and real-time operational support across various contact channels, ensuring optimal resource allocation and flawless delivery of customer service capacity. This hybrid role combines strategic workforce planning with tactical real-time analysis and adjustments to maximize operational efficiency. Key Responsibilities Strategic Planning and Scheduling Complete all scheduling requirements including creating and optimizing business rules and policies Administer and maintain workforce planning systems and real-time monitoring tools Develop accurate intraday forecasts, create schedules, and proact...

Role - WFM RTA Analyst Skill - WFM | RTA | MIS | international experience Exp - Min 2 years Notice - Immediate joiner to 30 days official Loc - Pune 5 Days working 2 days rotational off | Night shifts teena.ghrs@gmail.com

The Sr. Resource Planning & Real-Time Operations Analyst will provide comprehensive workforce planning and real-time operational support across various contact channels, ensuring optimal resource allocation and flawless delivery of customer service capacity. This hybrid role combines strategic workforce planning with tactical real-time analysis and adjustments to maximize operational efficiency. Key Responsibilities Strategic Planning and Scheduling Complete all scheduling requirements including creating and optimizing business rules and policies Administer and maintain workforce planning systems and real-time monitoring tools Develop accurate intraday forecasts, create schedules, and proact...

Location: Sector 27, Gurugram (Warehouse) Salary: ₹25,000–₹30,000 / month Shift: Night / Day as required (state in post) Lead the packing team and own end-to-end execution: throughput, quality, timely dispatches and material availability — make sure the team consistently gets things done. What success looks like (owned outcomes) Orders packed on-time and dispatched as per schedule. Packing accuracy ≥ target (e.g., 99%); damage rate < target (e.g., 0.5%). Zero critical stockouts of packing materials during shift. Smooth handoff to logistics with minimal exceptions. Team runs to plan (roster adherence, breaks, coverage) and daily targets met. Key responsibilities — focused on execution Lead an...

Job Ref 49832 Job Title Fresh Food Manager Job Type Full time Location: Monread Road Salary On Application Closing Date For Applications 04-11-2025 Job Description Main purpose of the role: Ensure the store€,,s fresh food departments operate efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times. The Ideal Candidate Will Have/be 2 years€,, experience in a Fresh Food Department is desirable 1 years€,, experience in a Supervisor/Manager role is desirable Excellent communication skills Good delegation skills An understanding of how to achieve KPIs and targets Passion for fresh food. Main duties: Actively live Centra brand-v...

Job Title: Lead Workforce Management (WFM) Company: Globiva Location: Gurgaon (Sector 18) Work Mode: Work From Office (WFO) Working Days: 6 Days (Fixed/Rotational Off as per policy) About the Role We are hiring an experienced Lead WFM for our BPO operations. The role involves team handling, advanced reporting, dialer management, and workforce planning to ensure process efficiency and business targets are met. Key Responsibilities Lead and manage a team of WFM executives, ensuring smooth workforce operations. Forecast call volumes, plan capacity, and build schedules for optimum resource utilization. Manage real-time monitoring, shrinkage control, and adherence tracking. Handle dialer manageme...

Assistant Manager Operation International CS Voice Process Min 1yr exp as AM on paper SLA, AHT, Attrition, Shrinkage,CSAT Call/WhatsApp cv to Neha 8287267407 Amit 8851792136 Required Candidate profile Call/WhatsApp cv to Neha 8287267407 Amit 8851792136

About LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies’ India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life Sciences, Manufacturing, and Aviation industries. Lorhan’s digital COE solutions (UI/UX, Data Management, DevSecOps, Artificial Intelligence, and Cloud Computing) were incrementally built over a period of a decade by delivering solutions to global airlines in Flight Operations, and IT, Airport, Finance, and commercial applications. Lorhan cont...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you ’ ll be able to reimagine what ’ s possible. Join us and help the world ’ s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Lead end-to-end implementation of Legion WFM modules (Scheduling, Forecasting, Time & Attendance, Compliance). Analyse business requirements and translate them into system configurations. Configure auto-rostering and labour optimization features. Integrate Legion with HRIS, payr...

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

Role based in BSv organisation. Leveraging deepening knowledge of Credit Management, The Credit Management Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard credit management transactions including customer order hold and order release Job Description - Grade Specific...

About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...

Roles and Responsibilities Manage workforce management (WFM) operations, including forecasting, capacity planning, rostering, real-time analysis, and reporting. Develop and maintain accurate demand plans to ensure optimal resource allocation. Collaborate with stakeholders to identify process improvements and implement changes that drive efficiency gains. Analyze data to identify trends and areas for improvement in WFM processes. Ensure compliance with company policies and procedures related to labor laws. Desired Candidate Profile 8 overall years of experience 2 Year as WFM Manager Strong understanding of Capacity Planning, Forecasting, Real Time Analysis (RTA), Rostering, and Workforce Plan...

Location: BKC Experience: 4–10 years Job Type: Full Time About the Role: We are seeking a proactive and detail-oriented *Executive Accountant* to support both the *financial operations* and *strategic initiatives* of our fast-growing restaurant and hospitality group. This critical role blends core *accounting, tax, and statutory compliance* with *internal audit, cost control, and operational coordination* for the MD’s Office, playing a key role in driving *efficiency, accuracy, and profitability*. *Key Responsibilities: *Accounting, Taxation & Statutory Compliance* * Manage day-to-day accounting, bookkeeping, and general ledger entries. * Ensure timely and accurate calculation and filing of ...

Job Description: Workforce Real-Time Analyst Job Title: Workforce Real-Time Analyst Department: Workforce Management (WFM) Reports To: Workforce Real-Time Manager / WFM Manager Location: Bangalore Job Type : Full Time Job Summary: The Workforce Real-Time Analyst is responsible for monitoring, analyzing, and reporting on real-time contact center performance to ensure service level goals are met. This role plays a critical part in managing intraday staffing, adherence, and queue performance, while collaborating with operations and workforce teams to optimize resource utilization. Key Responsibilities: Monitor real-time call volume, agent adherence, and service levels across multiple queues and...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

To drive B2B sales growth in the wire and cablesegment by identifying new business opportunities, managing key accounts,building strong relationships with industrial clients, and ensuring consistentrevenue generation through strategic sales planning and execution Accountabilities Sales Target Achievement Achieve primary and secondary sales targets in the assigned territory. Ensure timely collection of dues from customers and dealers. - Plan and execute sales strategies. Approve customer-specific sales plans within defined limits. Customer Base Expansion Identify and onboard new customers and dealers. Conduct potential mapping and develop extraction plans. Recommend and finalize dealer appoin...

Sales Target Achievement Achieve primary and secondary sales targets in the assigned territory. Ensure timely collection of dues from customers and dealers. - Plan and execute sales strategies. Approve customer-specific sales plans within defined limits. Customer Base Expansion Identify and onboard new customers and dealers. Conduct potential mapping and develop extraction plans. Recommend and finalize dealer appointments based on market analysis. Market Intelligence Provide regular updates on competitor activities and market trends. Share insights with internal teams for strategic planning. Suggest changes to sales approach based on competitor analysis. Key Account Management Work closely w...

To drive B2B sales growth in the wire and cablesegment by identifying new business opportunities, managing key accounts,building strong relationships with industrial clients, and ensuring consistentrevenue generation through strategic sales planning and execution Accountabilities Sales Target Achievement Achieve primary and secondary sales targets in the assigned territory. Ensure timely collection of dues from customers and dealers. - Plan and execute sales strategies. Approve customer-specific sales plans within defined limits. Customer Base Expansion Identify and onboard new customers and dealers. Conduct potential mapping and develop extraction plans. Recommend and finalize dealer appoin...

To drive B2B sales growth in the wire and cablesegment by identifying new business opportunities, managing key accounts,building strong relationships with industrial clients, and ensuring consistentrevenue generation through strategic sales planning and execution Accountabilities Sales Target Achievement Achieve primary and secondary sales targets in the assigned territory. Ensure timely collection of dues from customers and dealers. - Plan and execute sales strategies. Approve customer-specific sales plans within defined limits. Customer Base Expansion Identify and onboard new customers and dealers. Conduct potential mapping and develop extraction plans. Recommend and finalize dealer appoin...

Role & responsibilities Call 7200550458, 9361349589, 7092982513 Responsible for day to day performance of CCC with regard to service level and resource planning across all segments and channels. Manage real time monitoring of service levels for all queues across markets and sites. Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Brings people along to embrace sustainable change to deliver desired change outcomes. Identifies and takes ownership of opportunities presented through ambiguous situations, generat...

Experience: 0–3 years (Freshers with strong communication skills welcome) Employment Type: Full-time Travel: Up to 50% (Client site visits and implementations) About FalconAVL FalconAVL is a fast-growing SaaS technology company that helps enterprises streamline their Employee Transport Operations through AI-based route optimization, automated rostering, real-time tracking, cost analytics, and safety compliance. We are looking for a Customer Service & Implementation Executive who will work closely with clients during onboarding and day-to-day operations, ensuring smooth implementation and customer satisfaction. This role offers great exposure to enterprise clients and a fast learning curve in...