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12.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Position Summary... Shift Manager – Global Helpdesk Outline of Role: We are currently seeking Shift lead/Manager for the IT Helpdesk. The IT Helpdesk function plays a critical role in Walmart’s IT environment acting as the Single Point of Contact (SPOC) for Walmart Associates. This is one of the functions within Walmart’s client services team that interfaces with IT users. It covers issues including but not limited to End user Computing, Server, Network, Collaboration, AV Support and other campus Infrastructure Services. This position is responsible for overseeing the day to day IT operations of the service desk, managing the service desk team, representing the team to other stakeholde...

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1.0 - 5.0 years

0 Lacs

kota, rajasthan

On-site

As a Unit Manager at Eeki Farms, you will play a vital role in leading and managing farm operations at our Namana and Lakheri locations in Rajasthan. Your primary responsibility will be to oversee and coordinate the activities of farm workers, ensuring efficient and effective polyhouse structures and crop operations. To excel in this role, you should have a proven track record in training and supervising farm workers, as well as a strong understanding of polyhouse structures and crop management. Your ability to plan daily tasks, create rosters, and prioritize activities will be essential in maintaining a productive work environment. Additionally, you should possess knowledge of nutrition sch...

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4.0 - 9.0 years

7 - 9 Lacs

Mangaluru

Work from Office

Role - Team Lead | WFM Skills - Work force management | Real Time Analysis | Capacity planning Exp - Min 4 Yrs Loc - Mangalore Notice should be of 30 days or serving notice 5 days working 2 days fixed | WFO | Both ways Cabs teena.ghrs@gmail.com

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5.0 - 8.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Enabl...

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7.0 - 11.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You wi...

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4.0 - 9.0 years

6 - 9 Lacs

Bengaluru

Work from Office

Hiring for WFM Scheduler/AM Scheduler in Bengaluru Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Required Skills Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enh...

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4.0 - 6.0 years

8 - 10 Lacs

Hyderabad

Work from Office

Workforce analyst JD : Bachelors degree in Business, Statistics, Operations Management, or a related field. Proven experience (3–6 years) in workforce planning or WFM roles (preferably in BPO, ITES, or Customer Support environments). Proficient in Excel , Google Sheets , and workforce management tools (e.g., NICE, Aspect, Verint, Kronos). Strong analytical and problem-solving skills . Ability to interpret data and present insights to both technical and non-technical stakeholders. Good understanding of forecasting models, scheduling strategies , and capacity planning . Familiarity with Power BI / Tableau / SQL is a plus.

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8.0 - 10.0 years

0 Lacs

Andhra Pradesh, India

On-site

Job Description Department Operations Support Job Title Cluster Head Reports To (Title) Zonal Head Employees Reporting To This Position: Functional (Solid Line) Administrative (Dotted Line) Number: 2-7 Roles : Rosterer, Collections Executive, Operations Manager Number: 3 Roles : HR, Finance, Store Job Summary To provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions Job Responsibilities And Accountabilities Area of Responsibility % time spent Performanc...

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4.0 - 9.0 years

6 - 9 Lacs

Bengaluru

Work from Office

About the Company- Leading BPO in Bangalore Hiring for WFM Scheduler/AM Scheduler Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Responsibilities Forecast Upload and generate the Intraday Patterns (IDP) Schedule Generation and Optimization Review IDP (Requirement vs Schedule) with sites/Partners Recommend required headcount w...

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2.0 - 6.0 years

4 - 8 Lacs

Noida

Work from Office

Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised by more junior ...

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1.0 - 4.0 years

3 - 5 Lacs

Kolkata

Work from Office

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

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3.0 - 6.0 years

2 - 6 Lacs

Noida

Work from Office

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

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2.0 - 6.0 years

1 - 4 Lacs

Noida

Work from Office

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

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1.0 - 4.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Cafe Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the cafe as per company guidelines. Customer interaction and order taking. Desired Candidate profile Required Knowledge, skills and abilities Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for an...

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0 years

6 - 8 Lacs

India

On-site

1) Oversee day-to-day soft services operations across multiple sites. 2) Able to handle a team. 3) Supervise site managers, supervisors, and ground staff to ensure effective team management and execution. 4) Conduct regular site audits and inspections to monitor service quality and identify areas for improvement. 5) Manage manpower planning, deployment, and rostering efficiently to ensure optimal resource utilization. 6) Coordinate with clients to address concerns, feedback, and escalations promptly. Job Types: Full-time, Permanent Pay: ₹55,000.00 - ₹70,000.00 per month Benefits: Provident Fund Application Question(s): How many years of experience do you have in Soft Service Operations? Do y...

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10.0 years

8 - 12 Lacs

Ahmedabad

On-site

Role Description Generate leads by deploying and guiding the sales team on various marketing campaigns such as school seminars, roadshows, and other above-the-line (ATL) and below-the-line (BTL) activities. Monitor and guide the sales team to offer best-in-class counseling, enrolling, onboarding, and offering an overall delightful journey to the students. Ensure speedy resolution of queries & grievances to maximize customer satisfaction levels and thereby improving retention of Students and controlling left-outs. Ensure adherence to all legal and operational compliances, and oversee the safety of facilities and security of students. Educating the team about product portfolio and adherence to...

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1.0 years

0 Lacs

Kota, Rajasthan, India

On-site

👩‍🌾 We’re Hiring: Unit Manager At Eeki, our farms aren’t just powered by tech—they’re powered by people who know how to lead from the field. We’re looking for passionate Unit Managers to join us at our Namana and Lakheri locations in Rajasthan. 📌 What you'll bring to the farm: – Experience in training and managing farm workers – Strong understanding of polyhouse structures and crop operations – Skill in daily planning, rostering, and task prioritization – Knowledge of nutrition schedules and spray programs – Confidence in managing people and problems—on the go 🎓 Eligibility: – BSc/MSc in Agriculture – Minimum 1 year of on-ground experience (polyhouse preferred) – Good with MS Excel, reportin...

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4.0 - 7.0 years

2 - 5 Lacs

Chennai

Work from Office

Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: 1. Leadership: a. Setting goals for the caf team. b. Monitoring employees to ensure performance expectations are met. c. Taking charge of cafe operations. d. Deliver 100% smooth operations to achieve consistent and great service and product standards. 2. Planning & Execution : a. Developing measures to reach sales targets and increase profits. b. Ensures all employees have proper supplies, equipment, and uniforms. c. Ensures Compliance with all cafe policies, standards, and procedures. 3. Business Requirements : a. Providing innovative ways to reduce wastage and all cost...

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1.0 - 4.0 years

1 - 4 Lacs

Chennai

Work from Office

Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Cafe Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the cafe as per company guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for a...

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0.0 - 3.0 years

0 Lacs

Mumbai, Maharashtra

On-site

About the Role- As Blinkit expands its delivery team, we’re looking for enthusiastic individuals dedicated to elevating our delivery service. If you have excellent problem-solving abilities, strong communication skills, and experience in managing teams, along with a flair for analytical thinking, we want to hear from you. Join us to help enhance and grow our delivery network, ensuring exceptional service for our customers. What you will do- ● Assist in overseeing daily operations of the express store, ensuring smooth functioning and high standards of service. ● Help manage and train store staff, handle scheduling and rostering, and ensure effective team performance. ● Oversee inventory level...

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0.0 years

0 - 0 Lacs

Manesar, Haryana

On-site

1) Oversee day-to-day soft services operations across multiple sites. 2) Able to handle a team. 3) Supervise site managers, supervisors, and ground staff to ensure effective team management and execution. 4) Conduct regular site audits and inspections to monitor service quality and identify areas for improvement. 5) Manage manpower planning, deployment, and rostering efficiently to ensure optimal resource utilization. 6) Coordinate with clients to address concerns, feedback, and escalations promptly. Job Types: Full-time, Permanent Pay: ₹55,000.00 - ₹70,000.00 per month Benefits: Provident Fund Application Question(s): How many years of experience do you have in Soft Service Operations? Do y...

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work ...

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0.0 - 4.0 years

1 - 4 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Cafe Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the cafe as per company guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for a...

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5.0 - 8.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You...

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0 years

1 - 2 Lacs

Vāranāsi

On-site

Operations Management: Supervise daily hospital operations including front office, billing, patient admissions, discharges, OPD/IPD flow, and facility management. Coordinate with medical, nursing, housekeeping, pharmacy, and support teams for smooth workflow. Oversee procurement, inventory management, and vendor relationships. Patient Services: Ensure excellent patient experience from admission to discharge. Handle patient grievances, feedback, and service recovery. Implement patient care protocols, infection control, and safety standards. Compliance & Quality: Ensure adherence to statutory, legal, and accreditation (NABH/JCI) requirements. Maintain hospital licenses, records, and documentat...

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