1276 Rostering Jobs - Page 30

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What woul...

Roles and Responsibilities Oversee rostering process to optimize resource allocation and minimize shrinkage. Conduct KPI monitoring and CSAT analysis to identify areas for improvement. Manage team performance, ensuring targets are met within SLA guidelines. Ensure timely completion of tasks by setting deadlines and tracking progress against them. Develop strategies to reduce attrition rates through effective team handling practices. Desired Candidate Profile 3-8 years of experience in BPO/Call Centre In which 1 year of experience as a Team leader with a focus on customer service . Strong understanding of KPIs such as AHT, KRA, TAT, and CSAT. Excellent leadership skills with ability to manage...

As the Program Coordinator at Bright Horizons Mumbai Day Care Center, you will have the opportunity to lead, mentor, and inspire a team of teachers in delivering a world-class educational program for children aged 0-6 years. Your primary responsibility will be to ensure a safe and nurturing environment for the children while supervising the teaching team to provide quality care and education. Your key tasks will include ensuring children's safety at all times, efficiently deploying staff according to ratios, creating a stimulating environment to promote independence and self-motivation, leading the team of teachers to deliver the curriculum effectively, developing strong parent partnerships,...

MNC in Gurgaon Hiring for WFM RTA Real Time Analyst CTC UPTO 8.3LPA Require 3+ Years Experience in WFM RTA Require Excellent Communication Skills Role and Key Responsibilities Intraday real time monitoring of service levels for all queues for all the sites throughout the operating window (24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time communication with the WFM t...

Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner m...

Inspira Enterprise India Pvt. Ltd. is looking for Specialist - WFM to join our dynamic team and embark on a rewarding career journey Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistan...

Team Leader-BPO Location: Mohali Graduation Total 3 years exp, Minimum 1 year as Team Leader/SME in Bpo- on paper Salary: Up to 3.6 LPA 6 Days working Immediate Joiners preferred. Required Candidate profile If interested contact @7696495267 hr.skyway603@gmail.com -Bhumika Gupta

Job Title: MIS Manager BPO Operations Location: [Gurgaon -Sector 18, Udyog Vihar Phase 4] Company: [Globiva] Working Days: 6 Days a Week Job Overview: We are seeking a highly analytical and detail-oriented MIS Manager with a strong background in managing multiple projects simultaneously within a BPO environment. The ideal candidate should possess advanced skills in SQL, Power BI, and Microsoft tools. Preference will be given to candidates with working knowledge of Tableau. Key Responsibilities: Design, develop, and maintain comprehensive MIS reports and dashboards using SQL, Power BI, and Excel. Handle multiple ongoing data and reporting projects across departments while maintaining accuracy...

Job Title: RTM Executive (BPO Operations) Location: Gurgaon Company: Globiva Working Days: 6 days a week Role Overview: We are looking for a Real-Time Management (RTM) Executive to monitor and manage real-time operations across our BPO floor. The ideal candidate will have strong analytical skills, attention to detail, and the ability to work under pressure while ensuring optimal staffing, shrinkage control, adherence, and service levels. Key Responsibilities: Monitor real-time adherence (RTA) and occupancy across all processes. Track login/logout, breaks, and overall agent availability. Maintain and circulate AHT, Shrinkage, Occupancy, and Service Level (SL) reports in real-time. Raise alert...

Profile- Store Manager Industry- Retail Department- Operations Eligibility- Education Qualification- Any Graduates Age- Max 36 Experience- Min 10-14 YEARS Preferred Industry- Manufacturing, QSR, Hotel Industry, FMCG, Cinemas Average Stability-Min 4 years Location- All Over in Madhya Pradesh ,Chhattisgarh, Odisha Job Type- Full time Desired Candidate Profile Proven track record of achieving sales targets through effective leadership and strategy implementation. Strong skills in store management, team management, floor management, store operations, retail operations, store setup, inventory management, inventory control, retail planning, shrinkage control. 10-14 years of experience in Team mana...

Job title: Department Manager Experience: 6-10 yrs Location: All over Madhya Pradesh ,Chhattisgarh,Oddisa Age-32 years(Max) Industry: Hospitality / QSR/ Manufacturing/ Cinema/FMCG Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilisation of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compl...

Job Description: Manage a team of 15 plus associates. Client Interaction (emails and telephone) Create and maintain performance and productivity reports on a daily basis. Communicate and work with all support departments to ensure the availability of infrastructure. Ensure that the attrition levels are kept to a bare minimum. Ensure that the defined SLA"s are met for the process. Ensure that productivity numbers are tracked on a daily, weekly, and monthly basis and identify. associates who are not meeting these numbers. Come up with training programs to ensure that the gaps are met on the productivity and quality levels. Key Responsibilities areas (KRA"s): Responsible for overall and individ...

Roles and Responsibilities Manage sales team performance, set goals, and track progress. Develop strategies to increase sales revenue through effective communication with clients. Collaborate with other teams (e.g., operations) to ensure seamless service delivery. Conduct regular training sessions for new hires and existing team members.

Hiring Alert: Female Nursing Staff for New Multispecialty Hospital Venture! We are excited to announce the launch of our new state-of-the-art healthcare facility , and we are hiring qualified, dedicated, and passionate FEMALE nurses across all departments. Join our mission to deliver world-class healthcare with compassion and excellence. Open Positions – Nursing Staff (Female Only) Departments: We are hiring for the following nursing streams: General Ward Nurses ICU Nurses (Medical ICU, Surgical ICU, Neuro ICU, Pediatric ICU) NICU Nurses (Neonatal Intensive Care Unit) Emergency/Casualty Nurses OT Nurses (Operation Theatre – General Surgery, Ortho, Cardiac, Neuro, Gynae) Labour Room / Materni...

immediate Joiners only Job description Were Hiring Team Lead ( International Voice Process ) Location: Noida Two-way cab provided We are seeking a dedicated Team Leader to guide and support a team in our international voice contact center. If you have over 5 years of BPO experience, including at least 1 year in a leadership role, this is an excellent opportunity to advance your career in team management. Key Responsibilities: Team Leadership: Guide, mentor, and lead a team; conduct regular reviews, meetings, and coaching sessions. Performance Management: Track KPIs (e.g., AHT, CSAT); set goals; implement strategies to meet/exceed targets. Quality Assurance: Conduct call audits; ensure adhere...

Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/iss...

What You'll be doing: Team Management Drive high levels of employee engagement (include Daily, weekly, monthly team connects) to enable high retention and satisfaction rates Help manage team work life balance through efforts on leave planning and rostering Communicate effectively within & with team members & escalate issues to the management for timely resolution Continuously manage performance through timely and effective feedback and coaching Partner with Recruiting and Training functions to help improve the quality of incoming talent. Operations & Delivery Manage team production and conduct process Quality monitoring Manage work assignment allocation & review of work list Encourage & enga...

Job Description: The Operation Executive will be responsible for the daily management and supervision of security personnel deployed at client sites. The role involves handling rostering, manpower planning, client coordination, site inspections, and compliance-related tasks to ensure uninterrupted and quality security services. Key Responsibilities: Prepare and manage duty rosters for all security guards. Coordinate deployment and ensure replacements for absentee staff. Conduct regular site visits for supervision and performance monitoring. Act as the first point of contact for clients on operational issues. Maintain discipline, grooming, and attendance of site staff. Handle onboarding, docu...

Job Summary: We are seeking an experienced and dynamic Team Leader with strong background in managing international and domestic customer support operations. The ideal candidate will lead a team of 15-20 members, driving performance and productivity while maintaining high standards of customer satisfaction. Key Responsibilities: Lead and manage a team of 15-20 team members in an international voice or non-voice process. Drive performance metrics including productivity, quality, shrinkage, attrition , and AHT targets based on tenure buckets. Handle escalations and provide strong floor support during operations. Conduct weekly monitoring , feedback , and coaching sessions to enhance team perfo...

Preferred candidate profile Good communication skills Candidates should have minimum 6 years of experience in scheduling Overall 10 years of experience in WFM or Global Command Center operations should have experience working on IEX tool mandatory Additional details mode of work remote or hybrid shift Flexible to work for US and UK Office location Bommanahalli Bangalore Role & responsibilities Manage the headcount forecasting process with consideration of known business events and strategies Develop, supervise, lead, & coach a specialized Workforce Planning team, from the ground up, in defining best practices for producing accurate forecasts and schedules that will optimize cost effectivenes...

Has prior knowledge of South Indian Non-veg dishes Take ownership for mise-en-place. Ensure food quality & taste Maintain organized work station, adhering to food safety Assist in inventory management Ensure FIFO principles are followed Free meal

About Us Gabru Di Chaap is a fast-growing North Indian QSR brand redefining street-style chaap and vegetarian delights with bold flavors and bold personality. We're on a mission to deliver unforgettable taste and service—and we’re looking for a rockstar Store Manager to lead the charge on the ground. What You’ll Do Lead Daily Operations: Manage end-to-end operations of the outlet, ensuring smooth and efficient functioning at all times. Customer Experience Champion: Deliver high levels of customer satisfaction with a strong focus on hospitality, hygiene, and speed of service. Team Leadership: Hire, train, motivate and manage a team of crew members and shift leads. Ensure shift schedules are o...

Location: Onsite – Ashram Road, Ahmedabad, India Job Type: Full-time Working Hours (Aligned with Australian Time Zones): April to September: Monday to Friday – 5:00 AM to 2:00 PM IST October to March: Monday to Friday – 4:00 AM to 1:00 PM IST Saturday: 7:30 AM to 11:30 AM IST Leave Entitlement: 18 annual leaves (inclusive of all types), accrued on a pro-rata basis (1.5 days/month) Salary Range: Up to ₹70,000 per month + KPI-based performance bonus About Us Santecare Fast Pvt Ltd is a subsidiary of an Australian business entity, a Melbourne-based disability service provider. We specialise in managing various aspects of disability care services, including rostering, compliance, recruitment, ac...

We are hiring for Intraday RTA in Movate - Formerly CSS Corp pvt ltd. Note: Candidates must have 2 years of experiences in RTA willing to work in night shifts. Required for Immediate joiner's Role & responsibilities Ensure staffing commitments are met on a real time / interval level basis and establish controls to maintain service level goals Responsible for monitoring real-time activity and providing recommendations in order to optimize daily Staffing / Service Responsible for monitoring real-time activity and providing recommendations in order to optimize daily Staffing / Service Respond to client requests on staffing and service related queries accurately and in a timely manner Respond to...