929 Rostering Jobs - Page 3

You’ll be our: RP Relationship Manager You’ll be based at: Zonal Office You’ll be Aligned with: National Lead - Customer Service You’ll be a member of: Customer Service Team What you’ll do at Ather: Lead & Manage the team of Customer Relationship Executives (CREs) & Customer Relationship Managers (CRMs) who serve as the primary customer facing team of our retail partners to ensure seamless operations and maintain the Ather standards of support, service and experience. Accountable for achieving Customer Service KPIs and high standards of customer satisfaction scores (CSAT) at Retail partners PAN India. Ensure all incoming calls are handled by a team of CRE’s by having a rostering mechanism, a...

Location Baglan, GB Department Name EG SM(P&D) Newport Direct (894816) G1 About Network Rail At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver: A safer and more reliable and punctual service for passengers and employees – quicker fault fixes by more agile multi-disciplined response teams. Individual rostering – enabling us to send the right number o...

Role Overview The Workforce Management (WFM) Deputy Manager plays a critical role in ensuring that an organization meets its business objectives through effective forecasting, capacity planning, scheduling, FTE calculation, and stakeholder management. This position demands a combination of analytical proficiency, strategic planning, and superior communication skills to align resources with business requirements. Key Responsibilities: - Forecasting 1. Develop and maintain precise forecasting models to predict future demand and capacity requirements. 2. Analyze historical data and market trends to accurately forecast future business needs. 3. Collaborate with various departments to gather inpu...

About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...

About The Role Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The person taking up this role will be responsible for the preparation and support of standard HR reports, using data from internal and client systems. This is a hands-on, execution-focused role requiring proficiency in Excel, with basic exposure to PowerQuery and VBA for report automation. The ideal candidate should have a keen eye for detail, the ability to work with data accurately, and a willingness to learn and grow in a data-driven environment. Strong communication skills, reliability, and a service...

Job Summary A dual-role professional responsible for overseeing end-to-end employee transport operations and ensuring efficient facility management. This includes Fleet & Drivers management, vendor coordination, cost optimization, safety compliance, and delivering seamless support services to internal stakeholders. Key Responsibilities Transport Management Manage day-to-day employee transportation operations including cabs, shuttles, and last-mile metro connectivity. Route planning, rostering, and shift management for 24x7 operations. Monitor GPS/tracking systems, ride schedules, and employee feedback. Coordinate with transport vendors for SLA compliance, driver discipline, and vehicle healt...

Job Summary A dual-role professional responsible for overseeing end-to-end employee transport operations and ensuring efficient facility management. This includes Fleet & Drivers management, vendor coordination, cost optimization, safety compliance, and delivering seamless support services to internal stakeholders. Key Responsibilities Transport Management Manage day-to-day employee transportation operations including cabs, shuttles, and last-mile metro connectivity. Route planning, rostering, and shift management for 24x7 operations. Monitor GPS/tracking systems, ride schedules, and employee feedback. Coordinate with transport vendors for SLA compliance, driver discipline, and vehicle healt...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate ...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. You will be JLL’s front line...

Roles and Responsibilities Manage daily operations of the restaurant during assigned shifts, ensuring smooth service delivery to customers. Oversee shift planning, rostering, and food costing to maintain efficient labor management. Ensure compliance with QSR standards and company policies throughout the day. Monitor sales performance, customer satisfaction, and employee productivity to identify areas for improvement.

Job Description Job Ref 49075 Job Title Store Manager Job Type Full time Location: Centra College Square Salary On Application Closing Date For Applications 16-09-2025 Job Description Main purpose of the role: Ensure the store operates efficiently and effectively and that all our employees provide our customers with the best customer service and fresh food offering at all times. Deliver key store targets (sales and profitability) through effective management of people and operations. The Ideal Candidate Will Have/be Minimum 2 years€,, experience in a relevant retail management position An understanding of how to achieve KPIs and targets Strong knowledge and experience of reading and actionin...

Job Ref 49075 Job Title Store Manager Job Type Full time Location: Centra College Square Salary On Application Closing Date For Applications 16-09-2025 Job Description Main purpose of the role: Ensure the store operates efficiently and effectively and that all our employees provide our customers with the best customer service and fresh food offering at all times. Deliver key store targets (sales and profitability) through effective management of people and operations. The Ideal Candidate Will Have/be Minimum 2 years€,, experience in a relevant retail management position An understanding of how to achieve KPIs and targets Strong knowledge and experience of reading and actioning reports Good k...

Role & responsibilities Responsibilities: Team Management & Coaching: Supervise, motivate, and guide a team of associates to achieve daily targets and KPIs. Provide regular coaching and performance feedback to improve agent skills and productivity. Conduct training sessions for new hires and ongoing development for existing team members. Performance & Quality: Monitor and evaluate team performance against key metrics like Customer Satisfaction (CSAT), Net Promoter Score (NPS), Service Level Agreements (SLAs), and Average Handling Time (AHT). Conduct quality assurance checks and audits to ensure adherence to company policies and client standards. Address performance issues, implement action p...

You will be JLL’s front liner at the site for pre-possession apartments dealing, guest needs and resolving all customer related concerns. Your role is to ensure that customer service is maintained as per the standards set by us. Your day to day activities will involve: Get the apartments ready from Projects as per customer’s satisfaction at the time of possession, follow up CRM team projects for customer possession dates. Follow up for the complaints shown by customers at the time of possession & make sure timely closure. A Customer Relationship Executive in the context of Residential Condominiums is responsible for managing and enhancing the relationship between the condominium property man...

Key Responsibilities: Workforce Management: Monitor real-time queue performance and agent adherence. Forecast call volumes and staffing requirements using historical data. Prepare agent schedules and adjust intraday staffing as needed. Coordinate with operations to manage shrinkage, absenteeism, and staffing gaps. Support capacity planning and headcount analysis. MIS & Reporting: Create and maintain daily, weekly, and monthly reports (e.g., attendance, productivity, service level). Generate dashboards in Excel or Power BI for performance and staffing metrics. Automate reporting processes to improve accuracy and efficiency. Ensure data accuracy and timely report delivery to stakeholders. Expe...

Were Hiring Workforce Management (WFM) Professional We are looking for a proactive and experienced WFM Specialist with strong expertise in planning, scheduling, and reporting. If you have a passion for workforce management and the ability to lead with efficiency, wed love to connect with you! Role Requirements: 8+ years of experience in WFM (Scheduling/Reporting/Capacity Planning/Rostering/Attrition/RTA/Skrinkage/Forecasting) Strong knowledge of Excel & reporting tools Excellent communication skills with the ability to drive initiatives Post Graduate qualification Notice Period: Up to 30 days Work Mode & Location: Hybrid – Hinjewadi, Pune(Phase 2) 1-way cab drop provided If you meet the crit...

Team Lead _ Fintech Inbound _Navi Mumbai 6 days working, 24/7 rotational shift Good comms On - Paper 2 years TL exp mandate for voice Overall should at least 5 years of experience Immediate joiner only preferred Only localite preferred Should have hands on exp on attrition/Shrinkage/AHT/SLA/Occupancy Budget 6L Interested candidate please connect over, poojam3@hexaware.com, or on 7869304456 Regards, Pooja

We are looking for a Team Leader to manage our outbound retention for telecom industry. The role requires handling a team of agents, ensuring achievement of outbound KPIs, and driving overall floor performance. Candidate will be responsible for monitoring daily activities, coaching agents, and maintaining discipline on the floor. Strong focus on people management, attrition & shrinkage control, and performance reviews is a must. The ideal candidate should be well-versed with MS Excel and email communication , have strong leadership skills, and the ability to motivate a team towards achieving targets. Key Responsibilities: Manage daily floor operations and team performance. Achieve outbound K...

Roles & Responsibilities Must have Product knowledge. SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format. Attend mandatory training sessions as & when held by the head office. Conducting operations training and ensuring that the team are competent in Operations. Understand & meet Client Services deliverables. To provide Training to vendor Staffs on POS operating process and to train the team on POS/ APP trouble shooting, Inventory management, Menu planning, Communication and Service acumen. Maintain MMRS and MOM. Requirements Prerequisites: Bachelors in any degree, preferably Bachelor’s in...

About Business JOB DESCRIPTION Adani Group : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Airports Holding Limited : Adani Airports Holding Lim...

About Business JOB DESCRIPTION Adani Group : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Airports Holding Limited : Adani Airports Holding Lim...

Job Title: Scheduler - Workforce Management (WFM) Department: WFM Job Summary: The Workforce Management Scheduler is responsible for optimizing staffing levels to meet service demands while ensuring compliance with company policies and regulations. This role involves analyzing claim volumes, forecasting and creating effective schedules for various teams to enhance productivity and efficiency. Key Responsibilities: Forecasting: Analyze historical data to forecast staffing needs and identify trends in call volumes, service requests and operational requirements. Scheduling: Develop and maintain efficient work schedules for staff based on forecasted demand, availability, and employee preferences...

About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Credit Management, The Credit Management Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard credit management transactions including customer order hold and order release About The Role - ...