233 Rostering Jobs - Page 3

Role & responsibilities 1. Forecasting and Planning: Analyze historical data and trends to forecast future staffing needs. Develop short-term and long-term workforce plans based on business requirements and peak times. 2. Scheduling: Create and manage employee schedules to ensure optimal coverage and meet service level agreements (SLAs). Adjust schedules as needed based on real-time changes in demand or staffing levels. 3. Data Analysis: Monitor and analyze performance metrics and key performance indicators (KPIs). Generate and present reports on staffing efficiency, adherence, and other relevant 4. Tools: Knowledge of any WFM tool like: IEX, Verint, Aspect etc. Candidate should know Erlang C methodology 5. Communication: Collaborate with department managers and team leads to understand staffing needs and align schedules accordingly. Communicate schedule changes and updates to employees and ensure clarity on shift requirements and expectations. 6. Compliance and Accuracy: Ensure adherence to labor laws, company policies, and industry regulations in all scheduling practices. Maintain accuracy in scheduling and reporting to support payroll processing and operational planning.

Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Cafe Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the cafe as per company guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning, utensils, and brooming cafe. 3. Experience with the QSR industry/F&B industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

About the Role- As Blinkit expands its delivery team, we’re looking for enthusiastic individuals dedicated to elevating our delivery service. If you have excellent problem-solving abilities, strong communication skills, and experience in managing teams, along with a flair for analytical thinking, we want to hear from you. Join us to help enhance and grow our delivery network, ensuring exceptional service for our customers. What you will do- ● Assist in overseeing daily operations of the express store, ensuring smooth functioning and high standards of service. ● Help manage and train store staff, handle scheduling and rostering, and ensure effective team performance. ● Oversee inventory levels and ensure accurate record-keeping to maintain optimal stock levels. ● Address customer inquiries and issues, and ensure a positive shopping experience by maintaining high service standards. ● Implement and monitor store processes to improve efficiency, optimize workflows, and enhance overall store performance. ● Requirements- ● Minimum qualification - Graduation ● 1-3 years of experience (preferably in e-commerce, Logistics or supply-chain Management) ● Strong analytical and problem-solving skills. ● Excellent communication and negotiation abilities. ● Leadership and team management experience. How to Apply- Join by scanning the QR code by clicking on the link below- Job Type: Full-time Pay: Up to ₹650,000.00 per year Benefits: Health insurance Application Question(s): Current company Current CTC AGE Location: Mumbai, Maharashtra (Preferred) Work Location: In person

Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Cafe Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the cafe as per company guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning, utensils, and brooming cafe. 3. Experience with the QSR industry/F&B industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

Org. Setting and Reporting These positions are located throughout the Secretariat including the field missions. They encompass sub-functional specialties such as talent sourcing and management, administration of entitlements, human resources planning, and staff development and career support. The Human Resources Officer usually reports to the Head of the Unit, Chief of Section, a Senior Human Resources Officer or Chief of Administration. Responsibilities Competencies Education Job - Specific Qualification Work Experience Languages Assessment Special Notice United Nations Considerations No Fee Apply Now Show more Show less

Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18th completed Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance

Position Purpose The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. They work closely with Operations, calling out non-adherent events via email so that non-adherent agents can be directed back toward the phone. Workforce Management Real Time Analyst also monitor agent calling behaviors in real-time, calling out events such as talk-time or after-call-work time which exceeds defined thresholds. They watch real-time campaign statistics across various measures such as service level or staffing interval requirements to ensure we are meeting contractual standards as defined by clients. They provide real-time feedback to Work Force Management and Operations management on the status of the campaign. Workforce Management Real Time Analysts may also be required to change agent skill associations on the switch and or provide historical reporting, depending on campaign requirements. Responsibilities Monitor agent schedule adherence using real-time adherence software and call out non-adherent events to Operations through Desk Alerts or over the phone. Coordinate with WFM and other Traffic Analysts on the same campaign to ensure continuity of coverage and distribution of up-to-the-minute statistical data about the day. Work closely with Operations Management to assist them in enforcing schedule adherence and call time threshold guidelines for the campaign. Inform Operations management so decisions can be made regarding OT, VTO, and off-phone activities with up-to-the-minute daily statistics. Provide historical reporting compilation as required by the campaign. Manage and enter real time exceptions in WFM software. Prepare and send intraday as well as daily, weekly and monthly performance reports and Provide support in identifying, tracking and reporting system issues/downtime Track the everyday attendance and provide recommendations for understaffing and overstaffing Review and analyze call/case arrival patterns and provide recommendations to improve customer practice Qualifications Minimum two-year experience in a call center environment and familiarity with Workforce functions required One year prior experience working with workforce management technologies preferred. One year using one of the following systems: Intercom, Salesforce, Genesys, or any other WFM tool. Experience with call center reporting and metrics preferred. Proficiency in Microsoft Office Applications including Word, Power Point, Excel, Tableau and other relevant software required. Graduate/ B Degree. Strong Analytical Skills required to critically assess situations and make decisions in real time. Excellent problem solving and decision-making skills. Ability to operate effectively in a team environment. Excellent oral and written communication skills and interpersonal skills.

We're Hiring Sales Team Leader (Immediate Joiner Preferred) Location: Noida, Sector 63 | Full-Time Are you a proactive leader with a passion for driving performance, managing teams, and making data-backed decisions? Join Ocube Services as a Team Leader and take your career to the next level! Salary- upto 6lpa Key Responsibilities: Lead, manage, and motivate a team to achieve performance targets and operational goals Monitor individual and team performance using dashboards and reporting tools Analyze data to identify trends, gaps, and opportunities for improvement Create and maintain reports using Excel or Google Sheets for daily/weekly/monthly reviews Provide coaching, feedback, and development plans to team members Foster a positive team culture and resolve team-related issues promptly Collaborate with management to implement process improvements and best practices Key Requirements: Immediate joiner preferred Proven experience in team leadership or management (BPO/Customer Experience background is a plus) Strong communication and interpersonal skills Proficiency in Excel/Google Sheets and performance reporting tools Analytical mindset with attention to detail Ability to thrive in a fast-paced and dynamic environment Interested or know someone whod be a great fit? Reach out to Monika Joshi at 8076186784

We are seeking a detail-oriented and proactive Rostering and Recruitment Executive to manage workforce scheduling and end-to-end recruitment processes. The ideal candidate will have experience in manpower planning, shift scheduling, and talent acquisition, ensuring optimal staff utilization and timely hiring across departments. Key Responsibilities: Rostering & Workforce Management Create, maintain, and update staff rosters in line with operational requirements and labor compliance. Coordinate with department heads to forecast workforce requirements. Monitor attendance, manage shift changes, leaves, and ensure proper coverage. Optimize staffing to reduce overtime and ensure cost-efficiency. Use scheduling tools or software (e.g., Excel, Kronos, or industry-specific systems). Recruitment & Onboarding Manage end-to-end recruitment: sourcing, screening, interviewing, selection, and offer rollout. Liaise with external agencies and job portals for candidate sourcing. Ensure compliance with company hiring policies and documentation requirements. Assist in onboarding and induction of new employees. Reporting & Compliance Ensure rostering and hiring are in compliance with labor laws and organizational policies. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or related field. 1–3 years of experience in recruitment and/or rostering (preferably in [industry]). Familiarity with labor laws, hiring practices, and rostering software. Strong MS Excel and data management skills. Key Skills: Workforce planning Talent acquisition Time and attendance management Communication and coordination Analytical thinking Familiarity with HRMS/ATS tools Preferred Industries: BPO/KPO Healthcare Show more Show less

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

Req ID: 94923 Department: AR Customer Services Ops Customer Lending Retail Division: Australia Retail Location: Bengaluru About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role Role Location : M3 Building , Acacia, Manyata Tech Park. To perform a variety of pre-settlement tasks and processes, such as perform pre-checks as specified, verify documents, prepare progress draw requests and other tasks in relation to the resolution of customer requests. To assist Production Lead as per Team Managers guidelines Accountability. What will your day look like? Work completed within Banks set policies, procedures and standards and able to apply business knowledge in daily work Monitors progress on outstanding matters Gain understanding of customer queries/concerns by gathering necessary information. Research customer requests by gathering all relevant information/data, ensuring all available avenues and sources of information are investigated. Recognise issues requiring escalation and act accordingly Develop sound relationships with ANZ customers & ANZ staff by maintaining two-way communication Maintain strong verbal and written communications with stakeholders to ensure complex cases are handled accurately the first time Handling/Managing the macro/queues for Team in line with SLA (If required) Demonstrating phone etiquette with mandatory inbound / Outbound Call experience Process items/events with timeliness and accuracy Work Allocation, prioritising escalations and distributing work to team members Staff communications, staff meetings rostering and work distribution Resolve and/or escalate complex matters to the Manager in a timely manner Focus on continuous improvement of the process Be a back-up for the Production Lead and assist in the following activities: Accurate & timely reporting of work results, escalation management, production management, provide on-floor support What will you bring? To grow and be successful in the role, you will ideally bring the following: Minimum 2 to 3 years of experience in mortgage process (Australian mortgage process knowledge is an added advantage). Strong problem-solving, critical thinking abilities, communication & email etiquette skills, attention to detail, and Adaptability. Proficient in making calls and workshop with Sales group/banking managers and other key stakeholders. Risk Assessment: Assess risk factors associated with loan documentation and verification. Ensure compliance with regulatory standards and identify areas for process improvement Process Improvement: Identify inefficiencies in the mortgage process and recommend improvements to streamline operations, reduce costs, or improve customer satisfaction. Team Collaboration: Work closely with upstream/downstream teams and other departments, to align process improvements and compliance. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support. . You can apply for this role by visiting ANZ Careers and searching for reference number 94923. Job Posting End Date 14/06/2025 , 11.59pm, (Melbourne Australia)

The Red Hat Global Support Services (GSS) team is seeking a Project Manager in Pune, India. In this role, you will be instrumental in managing the day-to-day operations of customer cases, ensuring strict adherence to Service Level Agreements (SLAs), and fostering effective cross-team collaboration. Your responsibilities will extend to the critical task of scheduling and rostering our team of associates to maintain continuous 24/7 coverage. Flexibility to work in various shifts based on evolving business needs is essential. Furthermore, you will play a key role in providing insightful analysis, actionable insights, and comprehensive status updates to business leaders on operational performance and coverage. What you will do Oversee and manage the daily operations related to customer cases, ensuring smooth workflow and timely resolution. Actively monitor and ensure adherence to established Service Level Agreements (SLAs), proactively identifying and addressing potential risks. Facilitate and promote effective collaboration and communication across various internal teams to achieve operational goals. Develop and manage efficient scheduling and rostering of associates to guarantee uninterrupted 24/7 operational coverage. Demonstrate flexibility and adaptability to work in various shifts as required by business demands. Conduct thorough analysis of operational data to identify trends, areas for improvement, and potential challenges. Develop and present clear, concise, and insightful reports and status updates on operational performance and coverage to business leaders. Contribute to the development and implementation of strategies to optimize operational efficiency and effectiveness. Proactively identify and resolve operational issues, escalating when necessary. What you will bring Proven experience in a project management or operations management role. Strong understanding of Service Level Agreements (SLAs) and experience in ensuring adherence. Excellent organizational and time-management skills with the ability to prioritize and manage multiple tasks effectively.1 Demonstrated ability to develop and manage schedules and rosters, preferably in a 24/7 operational environment. Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights. Excellent communication and2 interpersonal skills, with the ability to effectively collaborate with cross-functional3 teams and communicate with business leaders. Flexibility and willingness to work in various shifts as per business requirements. Proficiency in relevant project management tools and software. #LI-SH4 About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About The Role Role Location : M3 Building , Acacia, Manyata Tech Park. To perform a variety of pre-settlement tasks and processes, such as perform pre-checks as specified, verify documents, prepare progress draw requests and other tasks in relation to the resolution of customer requests. To assist Production Lead as per Team Managers guidelines Accountability. What will your day look like? Work completed within Banks set policies, procedures and standards and able to apply business knowledge in daily work Monitors progress on outstanding matters Gain understanding of customer queries/concerns by gathering necessary information. Research customer requests by gathering all relevant information/data, ensuring all available avenues and sources of information are investigated. Recognise issues requiring escalation and act accordingly Develop sound relationships with ANZ customers & ANZ staff by maintaining two-way communication Maintain strong verbal and written communications with stakeholders to ensure complex cases are handled accurately the first time Handling/Managing the macro/queues for Team in line with SLA (If required) Demonstrating phone etiquette with mandatory inbound / Outbound Call experience Process items/events with timeliness and accuracy Work Allocation, prioritising escalations and distributing work to team members Staff communications, staff meetings rostering and work distribution Resolve and/or escalate complex matters to the Manager in a timely manner Focus on continuous improvement of the process Be a back-up for the Production Lead and assist in the following activities: Accurate & timely reporting of work results, escalation management, production management, provide on-floor support What will you bring? To grow and be successful in the role, you will ideally bring the following: Minimum 2 to 3 years of experience in mortgage process (Australian mortgage process knowledge is an added advantage). Strong problem-solving, critical thinking abilities, communication & email etiquette skills, attention to detail, and Adaptability. Proficient in making calls and workshop with Sales group/banking managers and other key stakeholders. Risk Assessment: Assess risk factors associated with loan documentation and verification. Ensure compliance with regulatory standards and identify areas for process improvement Process Improvement: Identify inefficiencies in the mortgage process and recommend improvements to streamline operations, reduce costs, or improve customer satisfaction. Team Collaboration: Work closely with upstream/downstream teams and other departments, to align process improvements and compliance. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support. To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 94923. Job Posting End Date 14/06/2025 , 11.59pm, (Melbourne Australia) Show more Show less

Goodwork is recruiting for a US-based education technology company. What makes this opportunity interesting? 🇺🇸 Join a fast-moving, innovative US-based EdTech team 🎓 Drive impact by helping students master math and graduate high school 🔄 Own and optimize critical rostering processes that ensure schools can effectively use our platform We're an educational technology company providing personalized online math instruction that helps students overcome learning gaps and accelerate their progress. Our mission: help one million kids graduate high school by providing the foundational math skills they need to succeed. Our research-based platform identifies skill gaps and automatically creates individualized study paths. Unlike competitors requiring teacher-made plans, our system adapts instruction based on student progress. The platform is device-agnostic, working on any web-enabled device without having to install any special apps. We use a proven methodology combining automated assessment, targeted instruction, and continuous progress monitoring. We serve K-12 schools and districts across the United States through various implementations – from individual classrooms to district-wide rollouts. Our platform supports diverse learning needs including core curriculum, intervention programs (Tier II/III), special education, gifted/talented programs, and ELL instruction. We're particularly proud of our re-entry program, which helps incarcerated individuals build essential math skills for their future careers. While focused primarily on U.S. education, we also support international students through our web-based platform. Students using our platform typically achieve two or more grade levels of growth in one school year in as little as one semester. Our methodology aligns with state standards and National Council of Teachers of Mathematics guidelines, with results validated through peer-reviewed journals and whitepapers, and demonstrated improvement in standardized test scores. OUR COMPANY VALUES guide our team and shape our culture: ⚡ Reliability: Every student must be able to log in and learn, always 🎯 Customer Success: Responsive and knowledgeable CX team supports teachers in creating student success. 🤝 Collaboration: Daily team connection and open communication 💡 Innovation: We support different ideas and foster creativity 📊 Data-Driven: We focus on efficiency and measurable results We're a fully remote organization with 7 full-time staff across “ Software Development” and “ Customer Experience, Marketing & Sales” teams. Headquartered in Louisiana, our team spans Illinois, Florida, Indiana, Georgia, Texas, and Tennessee in the U.S., with additional Software Development team members in India. Our culture is fast-paced yet collaborative, following a scrum framework with daily standups and bi-weekly sprints. We use Slack for continuous communication and emphasize efficiency through regular retrospectives. Our rhythm follows the school calendar – busiest during back-to-school season (September), with quieter periods for planning and projects. Team members wear multiple hats and are encouraged to contribute ideas, reflect, and support each other's growth. About the Role We're looking for a remote School Database Administrator & QA Specialist to ensure our schools are accurately onboarded and our platform maintains high quality standards. This dual-focused role is essential to our success in serving educational institutions effectively. In this role, you'll manage school setup and rostering processes, handle data imports, troubleshoot technical issues, communicate with customers, and conduct quality assurance testing. You'll begin with database management responsibilities while gradually transitioning into QA testing as you gain system knowledge. The academic calendar dictates your workflow, with August-September being peak season for school setup and roster imports. During this critical period, you'll configure schools with appropriate licenses, process data uploads, synchronize with third-party systems, and ensure everything functions properly for the new school year. While we've automated many processes, your attention to detail during manual operations and clear communication about completed tasks will be vital to our team's success. Our IDEAL CANDIDATE brings 3-5 years of experience in roles like Application Support, Manual QA , Software Testing , Technical Writing , or Technical Support . You're technically proficient with databases and can efficiently manage data while maintaining attention to detail. You communicate clearly in writing, explaining technical concepts in accessible terms to both team members and customers. You're naturally inquisitive, enjoy troubleshooting challenges, and take full ownership of your work. You learn quickly, adapt to changing priorities, and balance thoroughness with efficiency. Above all, you're hungry for growth and driven to contribute meaningfully in a fast-paced educational technology environment where your work directly impacts student success. Your performance will be measured by accuracy, timeliness of responses, and the clarity of your communication. You'll be a part of the Development team, and will collaborate closely with the Customer Support team. This position reports directly to the Director of Technology. You’ll be doing things like: School Database Management: Setting up new schools in our backend admin tools; configuring SSO tables for authentication; logging in as school admins to complete imports; assigning grade levels and subjects; verifying all parameters before student access; performing essential configurations for school-specific requirements Roster Management: Managing rosters through Clever and ClassLink syncs (automated twice daily); manually triggering syncs when needed; processing CSV uploads from customers; handling ad-hoc roster updates; implementing quarterly class changes; ensuring smooth operations during August-September peak periods; verifying sync completion and accuracy Data Troubleshooting: Ensuring accurate transfer of student and class data; resolving roster issues promptly; fixing unassigned student/teacher errors; debugging Clever and ClassLink sync failures; verifying class assignments and license limits; documenting solutions for recurring problems Customer Communication: Coordinating with our CX team; collecting necessary information from schools; presenting clear options for issue resolution; explaining technical concepts in accessible language; after thorough training, eventually communicating with schools via email, phone, or Zoom directly and guiding customers through roster setup Internal Reporting: Providing proactive updates about system issues; reporting completed tasks in daily standups; sending exception reports and error summaries; documenting outstanding tasks; participating in sprint meetings; ensuring development team has clear information about data challenges Software Quality Assurance: Testing the web application; verifying cross-platform functionality; validating new features; reproducing customer-reported issues; running test suites; documenting bugs with precise steps to reproduce; locating relevant error logs; reporting findings to developers; suggesting product improvements based on testing insights Documentation: Maintaining up-to-date application documentation; creating changelog entries; adding illustrative screenshots; collaborating on technical documentation; documenting new procedures; ensuring materials support the customer success team Process Improvement: Contributing insights for workflow enhancement; participating in sprints and retrospectives; helping implement 2-week sprint processes; identifying automation opportunities; suggesting efficiency improvements; supporting continuous improvement initiatives Skills & Qualifications 3-5 years of prior experience in roles like Application Support Analyst, Manual QA, Software Tester, or Technical Writer,. Data literacy — ability to interpret database information and recognize patterns Technical proficiency with browser testing tools and methodologies Clear, concise written communication that simplifies technical concepts Experience creating documentation for technical and non-technical audiences Exceptional attention to detail with strong organizational abilities Natural troubleshooting instincts with a curious, solution-oriented mindset Ownership mentality with consistent follow-through on commitments Ability to balance thoroughness with efficiency Adaptable learner who thrives in a collaborative environment Bonus if you also have: Gray box testing experience and familiarity with development tools Experience with SQL/MySQL queries and database structures Software development background or formal education EdTech industry knowledge or experience Familiarity with our tools: MySQL Workbench, MySQL (queries, understanding database relationships, analysis), Querious, Ghost Inspector, Google Workspace, Clever, ClassLink, Slack, Jira Position Details Working Hours: Fixed, 8AM-5:30PM Central Time (includes 1-hour lunch break) Employment Type: Full-time (40 hours/week), Exclusivity Preferred Education: An undergraduate degree in something interesting. Level: Intermediate (3-5 years of relevant work experience) Compensation: ~USD $720–960 (60K–80K INR), based on experience. Benefits of working with us: 🚀 Work directly with a forward-thinking international company 🏡 Work from the comfort of your home 🏆 Incredibly talented teammates 🧘🏾‍♀️ Work-life balance: 8 hours a day, 5 days a week 💰 Above-market compensation 💻 Remote-first company culture 🤝 Collaborative environment with daily team interactions 🧠 Cross-functional learning opportunities 📚 Professional development through LinkedIn Learning Not sure you meet all the requirements? Apply anyway! We value diverse experiences and hire for potential. Show more Show less

The Red Hat Global Support Services (GSS) team is seeking a Project Manager in Pune, India. In this role, you will be instrumental in managing the day-to-day operations of customer cases, ensuring strict adherence to Service Level Agreements (SLAs), and fostering effective cross-team collaboration. Your responsibilities will extend to the critical task of scheduling and rostering our team of associates to maintain continuous 24/7 coverage. Flexibility to work in various shifts based on evolving business needs is essential. Furthermore, you will play a key role in providing insightful analysis, actionable insights, and comprehensive status updates to business leaders on operational performance and coverage. What You Will Do Oversee and manage the daily operations related to customer cases, ensuring smooth workflow and timely resolution. Actively monitor and ensure adherence to established Service Level Agreements (SLAs), proactively identifying and addressing potential risks. Facilitate and promote effective collaboration and communication across various internal teams to achieve operational goals. Develop and manage efficient scheduling and rostering of associates to guarantee uninterrupted 24/7 operational coverage. Demonstrate flexibility and adaptability to work in various shifts as required by business demands. Conduct thorough analysis of operational data to identify trends, areas for improvement, and potential challenges. Develop and present clear, concise, and insightful reports and status updates on operational performance and coverage to business leaders. Contribute to the development and implementation of strategies to optimize operational efficiency and effectiveness. Proactively identify and resolve operational issues, escalating when necessary. What You Will Bring Proven experience in a project management or operations management role. Strong understanding of Service Level Agreements (SLAs) and experience in ensuring adherence. Excellent organizational and time-management skills with the ability to prioritize and manage multiple tasks effectively.1 Demonstrated ability to develop and manage schedules and rosters, preferably in a 24/7 operational environment. Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights. Excellent communication and2 interpersonal skills, with the ability to effectively collaborate with cross-functional3 teams and communicate with business leaders. Flexibility and willingness to work in various shifts as per business requirements. Proficiency in relevant project management tools and software. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less

Profile:-training and placement coordinator Location:-nirman vihar females candidates required Exp:-2years to 3 years 6 days working Office timing:-9:00 am to 6:00pm Salary:-30k to 40 k Contact via whatsapp:-9266110089 key responsibilities:- Rostering of Faculty, Resource Utilization (Classroom and Faculty), Batch Formation, Facilitating Monthly Faculty Meet, Course ware distribution, Student Grooming Check. Coordination with all departments. Indexing, registering & maintaining File Registers in an efficient manner. Makes transfer certificates of students, Bona-fide certificate. Ensuring students attendance, ensuring staff & students grooming Supporting Placement related activities. Manage smooth operations and communicated timely updates to coordinate administrative services. Communication on mails, calls and in person for service and information. Regards Neha 9266110089 Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person

Leading BPO in BANGALORE Hiring for Sr Planning Analyst//Capacity Planning Experience 4+ Years in WFM CTC UPTO 8LPA based on Last CTC Shifts 24*7 Looking for Candidates with Lesser notice or immediate Joiners Role and Key Responsibilities: Create Capacity Plans for Enterprise and co-create with partners for their sites Prepare, monitor and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements Oversee the overall Capacity planning for HC Continuously monitor the performance against the plans and refine and redefine assumptions as and when required Modeling FTE requirement for long and Short-term including capacity recommendations to close gaps and optimize resources Conduct Stakeholder review meetings with the Stakeholders for Sign-off of Short-Term Capacity Plan Maintain Historical Data and trends Review DOW and Intraday Patterns AHT profiling Assumption Management Own HC reconciliation with partner WFM teams Key Skills and knowledge: Overall experience of 4-6 years and at least 2-3 years in a planning role. Experience in managing a multi-site and multi-vendor environment Strong process and mathematical orientation Experience of data modelling, simulations and scenario planning Experience of stakeholder management and aptitude of planning risk identifications Analytical and good understanding of Contact Centre metrics Strong business acumen Good communicator and a collaborator Strong Communicator and decision maker Hands on Experience on Anaplan will be an added advantage. Strong attention to detail and sense of professionalism and ability to develop relationships Qualification: Graduate Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Leading BPO in BANGALORE Hiring for WFM RTA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills CTC UPTO 5.5LPA based on Last CTC Shifts 24*7 Looking for Immediate joiners// Candidates with Lesser Notice period Role and Key Responsibilities: The Lead WFM Analyst will act as a liaison between the Centralized and Site WFM teams. • The Lead WFM Analyst is responsible for team project organization, and site interaction, planning and expediting/verifying the overall success of WFM management functionalities. Initiates and manages all WFM communications between centralized and site teams, and leadership. • Preparation of daily / Weekly / Monthly MIS reports & presentations / decks • Preparing of schedules using Erlang for different queues across multiple locations • Resolve escalated issues and requests from site management • Root cause analysis of SLA deviations, action plan development and resolution • Monitor real-time queue, schedule adherence & attendance. • Key daily exception requests and update schedules • Cross-train with Scheduling Analyst • Optimize breaks the day of or day before the actual schedule • Schedule ADHOC intra-day training requests and update schedules • Produce and analyze daily efficiency reports (representative availability, access level etc.) • Attend centralized and/or site management meeting, as required Key Skills and knowledge: Required good communication skill. • Required good knowledge of MS Excel & Power point. • Proficiency with computers • Willing to work 24*7 • Candidate with Scheduling & Forecasting skill will be preferred. • Ability to handle pressure situations • Drive for self-learning and knowledge enhancement Experience Contact Centre Workforce Management experience • Ability to simplify complex operations into repeatable processes • Comfortable in fast-paced environment • Ability to make decision in time sensitive ambiguous situations Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Goodwork is recruiting for a US-based education technology company. What makes this opportunity interesting? 🇺🇸 Join a fast-moving, innovative US-based EdTech team 🎓 Drive impact by helping students master math and graduate high school 🔄 Own and optimize critical rostering processes that ensure schools can effectively use our platform We're an educational technology company providing personalized online math instruction that helps students overcome learning gaps and accelerate their progress. Our mission: help one million kids graduate high school by providing the foundational math skills they need to succeed. Our research-based platform identifies skill gaps and automatically creates individualized study paths. Unlike competitors requiring teacher-made plans, our system adapts instruction based on student progress. The platform is device-agnostic, working on any web-enabled device without having to install any special apps. We use a proven methodology combining automated assessment, targeted instruction, and continuous progress monitoring. We serve K-12 schools and districts across the United States through various implementations – from individual classrooms to district-wide rollouts. Our platform supports diverse learning needs including core curriculum, intervention programs (Tier II/III), special education, gifted/talented programs, and ELL instruction. We're particularly proud of our re-entry program, which helps incarcerated individuals build essential math skills for their future careers. While focused primarily on U.S. education, we also support international students through our web-based platform. Students using our platform typically achieve two or more grade levels of growth in one school year in as little as one semester. Our methodology aligns with state standards and National Council of Teachers of Mathematics guidelines, with results validated through peer-reviewed journals and whitepapers, and demonstrated improvement in standardized test scores. OUR COMPANY VALUES guide our team and shape our culture: ⚡ Reliability: Every student must be able to log in and learn, always 🎯 Customer Success: Responsive and knowledgeable CX team supports teachers in creating student success. 🤝 Collaboration: Daily team connection and open communication 💡 Innovation: We support different ideas and foster creativity 📊 Data-Driven: We focus on efficiency and measurable results We're a fully remote organization with 7 full-time staff across “ Software Development” and “ Customer Experience, Marketing & Sales” teams. Headquartered in Louisiana, our team spans Illinois, Florida, Indiana, Georgia, Texas, and Tennessee in the U.S., with additional Software Development team members in India. Our culture is fast-paced yet collaborative, following a scrum framework with daily standups and bi-weekly sprints. We use Slack for continuous communication and emphasize efficiency through regular retrospectives. Our rhythm follows the school calendar – busiest during back-to-school season (September), with quieter periods for planning and projects. Team members wear multiple hats and are encouraged to contribute ideas, reflect, and support each other's growth. About the Role We're looking for a remote School Database Administrator & QA Specialist to ensure our schools are accurately onboarded and our platform maintains high quality standards. This dual-focused role is essential to our success in serving educational institutions effectively. In this role, you'll manage school setup and rostering processes, handle data imports, troubleshoot technical issues, communicate with customers, and conduct quality assurance testing. You'll begin with database management responsibilities while gradually transitioning into QA testing as you gain system knowledge. The academic calendar dictates your workflow, with August-September being peak season for school setup and roster imports. During this critical period, you'll configure schools with appropriate licenses, process data uploads, synchronize with third-party systems, and ensure everything functions properly for the new school year. While we've automated many processes, your attention to detail during manual operations and clear communication about completed tasks will be vital to our team's success. Our IDEAL CANDIDATE brings 3-5 years of experience in roles like Application Support, Manual QA , Software Testing , Technical Writing , or Technical Support . You're technically proficient with databases and can efficiently manage data while maintaining attention to detail. You communicate clearly in writing, explaining technical concepts in accessible terms to both team members and customers. You're naturally inquisitive, enjoy troubleshooting challenges, and take full ownership of your work. You learn quickly, adapt to changing priorities, and balance thoroughness with efficiency. Above all, you're hungry for growth and driven to contribute meaningfully in a fast-paced educational technology environment where your work directly impacts student success. Your performance will be measured by accuracy, timeliness of responses, and the clarity of your communication. You'll be a part of the Development team, and will collaborate closely with the Customer Support team. This position reports directly to the Director of Technology. You’ll be doing things like: School Database Management: Setting up new schools in our backend admin tools; configuring SSO tables for authentication; logging in as school admins to complete imports; assigning grade levels and subjects; verifying all parameters before student access; performing essential configurations for school-specific requirements Roster Management: Managing rosters through Clever and ClassLink syncs (automated twice daily); manually triggering syncs when needed; processing CSV uploads from customers; handling ad-hoc roster updates; implementing quarterly class changes; ensuring smooth operations during August-September peak periods; verifying sync completion and accuracy Data Troubleshooting: Ensuring accurate transfer of student and class data; resolving roster issues promptly; fixing unassigned student/teacher errors; debugging Clever and ClassLink sync failures; verifying class assignments and license limits; documenting solutions for recurring problems Customer Communication: Coordinating with our CX team; collecting necessary information from schools; presenting clear options for issue resolution; explaining technical concepts in accessible language; after thorough training, eventually communicating with schools via email, phone, or Zoom directly and guiding customers through roster setup Internal Reporting: Providing proactive updates about system issues; reporting completed tasks in daily standups; sending exception reports and error summaries; documenting outstanding tasks; participating in sprint meetings; ensuring development team has clear information about data challenges Software Quality Assurance: Testing the web application; verifying cross-platform functionality; validating new features; reproducing customer-reported issues; running test suites; documenting bugs with precise steps to reproduce; locating relevant error logs; reporting findings to developers; suggesting product improvements based on testing insights Documentation: Maintaining up-to-date application documentation; creating changelog entries; adding illustrative screenshots; collaborating on technical documentation; documenting new procedures; ensuring materials support the customer success team Process Improvement: Contributing insights for workflow enhancement; participating in sprints and retrospectives; helping implement 2-week sprint processes; identifying automation opportunities; suggesting efficiency improvements; supporting continuous improvement initiatives Skills & Qualifications 3-5 years of prior experience in roles like Application Support Analyst, Manual QA, Software Tester, or Technical Writer,. Data literacy — ability to interpret database information and recognize patterns Technical proficiency with browser testing tools and methodologies Clear, concise written communication that simplifies technical concepts Experience creating documentation for technical and non-technical audiences Exceptional attention to detail with strong organizational abilities Natural troubleshooting instincts with a curious, solution-oriented mindset Ownership mentality with consistent follow-through on commitments Ability to balance thoroughness with efficiency Adaptable learner who thrives in a collaborative environment Bonus if you also have: Gray box testing experience and familiarity with development tools Experience with SQL/MySQL queries and database structures Software development background or formal education EdTech industry knowledge or experience Familiarity with our tools: MySQL Workbench, MySQL (queries, understanding database relationships, analysis), Querious, Ghost Inspector, Google Workspace, Clever, ClassLink, Slack, Jira Position Details Working Hours: Fixed, 8AM-5:30PM Central Time (includes 1-hour lunch break) Employment Type: Full-time (40 hours/week), Exclusivity Preferred Education: An undergraduate degree in something interesting. Level: Intermediate (3-5 years of relevant work experience) Compensation: ~USD $720–960 (60K–80K INR), based on experience. Benefits of working with us: 🚀 Work directly with a forward-thinking international company 🏡 Work from the comfort of your home 🏆 Incredibly talented teammates 🧘🏾‍♀️ Work-life balance: 8 hours a day, 5 days a week 💰 Above-market compensation 💻 Remote-first company culture 🤝 Collaborative environment with daily team interactions 🧠 Cross-functional learning opportunities 📚 Professional development through LinkedIn Learning Not sure you meet all the requirements? Apply anyway! We value diverse experiences and hire for potential. Show more Show less

About the Role- As Blinkit expands its delivery team, we’re looking for enthusiastic individuals dedicated to elevating our delivery service. If you have excellent problem-solving abilities, strong communication skills, and experience in managing teams, along with a flair for analytical thinking, we want to hear from you. Join us to help enhance and grow our delivery network, ensuring exceptional service for our customers. What you will do- ● Assist in overseeing daily operations of the express store, ensuring smooth functioning and high standards of service. ● Help manage and train store staff, handle scheduling and rostering, and ensure effective team performance. ● Oversee inventory levels and ensure accurate record-keeping to maintain optimal stock levels. ● Address customer inquiries and issues, and ensure a positive shopping experience by maintaining high service standards. ● Implement and monitor store processes to improve efficiency, optimize workflows, and enhance overall store performance. ● Requirements- ● Minimum qualification - Graduation ● 1-3 years of experience (preferably in e-commerce, Logistics or supply-chain Management) ● Strong analytical and problem-solving skills. ● Excellent communication and negotiation abilities. ● Leadership and team management experience. How to Apply- Join by scanning the QR code by clicking on the link below- Job Type: Full-time Pay: Up to ₹650,000.00 per year Benefits: Health insurance Application Question(s): Current company Current CTC AGE Location: Mumbai, Maharashtra (Preferred) Work Location: In person

Greetings from TCS Recruitment Team ! For all those Kronos , we are coming bigger with the plan of Walk In Drive on 07-June-2025 (Saturday) in Chennai Locations . It is a Walk in Drive planned to attract great Talents in Kronos . We believe that your skills and expertise are a better match for the skills we are looking for. Skill: Kronos Years of experience : 4 to12 Years Walk-In-Drive Location: Chennai Walk-in-Location Details: Tata Consultancy Services Ltd, TCS Velachery, Chennai Drive Time: 9 am to 1:00 PM Eligibility Criteria: Minimum 15 years of regular education (10th + 12th + 3 years graduation) BE/B.Tech/MCA/M.Sc/MS with minimum 2 years of relevant experience post Qualification IT- Experience. B.Sc/BCA Graduates with minimum 2.5 years of relevant experience post qualification IT Experience. Only Full Time courses would be considered. Things to carry for interview: 1 copy of an updated resume, Government ID proof(and photocopy), 1 passport size photo, 1 copy of Double covid-19 vaccination certificate, TCS Application form Job Description 1. UKG Kronos Dimensions Timekeeper and Attendance, Scheduling and Rostering, Labor Forecasting, Analytics. 2. Business Structure, Release Management, HyperFind queries, Workforce Genies and calendars, Data Access Control Concepts 3. Setting up workflow notifications and navigators 4. Development / Troubleshooting experience in interfaces with Dell Boomi Platform / Integrations through APIs 5. Good knowledge of Kronos Clocks from Application Management side 6. In-depth work experience of Integrations is mandatory 1. Oracle SQL 2. Pl/SQL procedures If the JD is matching to you skills, kindly share your CV at the earliest. Please connect for skills, other details and to register. Please forward the same to your friends and colleagues, who are looking for change in Kronos. Looking forward to connect!!! Show more Show less

Job Title: Asst. Manager Operation Department: Home Healthcare Services Location: Bhubaneswar Reports To: Operations Manager Employment Type: Full-Time Qualification: Minimum graduation with proficiency in MS Office Experience: A young, dynamic female candidate with at least 2 years of experience in administration or a background in nursing/hospital operations is preferred. Job Summary: The Home Nursing Supervisor oversees the operational and administrative aspects of home healthcare services, including nurse scheduling and deployment, client negotiations and service agreements, advance payment collection, vendor coordination, and invoicing. This role ensures high-quality and cost-effective service delivery while maintaining strong relationships with clients and service partners. Key Responsibilities: 1. Rostering & Nursing Deployment Plan and manage shift schedules for home care nurses based on client needs and staffing availability. Ensure timely and appropriate deployment of nursing staff with the required skills. Handle shift swaps, emergencies, and short-notice deployments. Monitor attendance, performance, and feedback of nursing staff in the field. 2. Client Negotiation & Service Agreement Engage with potential and existing clients to understand care requirements and offer suitable service packages. Prepare and finalize client agreements including terms of service, duration, pricing, and scope of care. Ensure service-level expectations are clearly communicated and documented. Negotiate contract renewals or changes as needed. 3. Advance Collection & Payment Coordination Coordinate with clients to collect advance payments as per the agreed terms. Ensure all financial obligations from clients are met prior to service delivery. Work closely with the finance team to track and reconcile payments. 4. Vendor Management Identify, onboard, and manage vendors for medical supplies, equipment, and ancillary services. Monitor vendor performance and ensure timely, cost-effective service delivery. Handle contract negotiations and maintain updated records of vendor agreements. 5 . Invoicing & Documentation Prepare accurate invoices based on services delivered and agreements. Ensure timely invoicing and follow-up for pending dues. Maintain documentation for all client interactions, service delivery, payments, and billing issues. 6. Working Conditions: Based in office with regular field visits to client homes and vendor locations May require flexible working hours, including weekends or emergency on-call duties Qualifications: Bachelor’s degree in Nursing, Healthcare Management, or related field (preferred) Healthcare experience preferred Familiarity with rostering tools Key Skills: Strong leadership and staff coordination skills Excellent communication and negotiation abilities Financial acumen for billing, collection, and cost control High attention to detail and organizational capability Proficient in MS Office Salary- Negotiable ORANGECROSS 3rd Floor, KI Plaza, Plot no.504, Near Kalinga Stadium Square (Opp Indian Oil Petrol Station), Madhusudan Nagar, Bhubaneswar - 751012, Odisha Job Type: Full-time Pay: ₹250,469.20 - ₹360,000.00 per year Benefits: Cell phone reimbursement Leave encashment Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 31/05/2025

Job Title: Assistant Manager Operation Department: Home Healthcare Services Location: Bhubaneswar Employment Type: Full-Time Qualification: Minimum graduation with proficiency in MS Office Experience: A young, dynamic female candidate with at least 2 years of experience in administration or a background in nursing/hospital operations is preferred. Job Summary: The Home Nursing Supervisor oversees the operational and administrative aspects of home healthcare services, including nurse scheduling and deployment, client negotiations and service agreements, advance payment collection, vendor coordination, and invoicing. This role ensures high-quality and cost-effective service delivery while maintaining strong relationships with clients and service partners. Key Responsibilities: 1. Rostering & Nursing Deployment Plan and manage shift schedules for home care nurses based on client needs and staffing availability. Ensure timely and appropriate deployment of nursing staff with the required skills. Handle shift swaps, emergencies, and short-notice deployments. Monitor attendance, performance, and feedback of nursing staff in the field. 2. Client Negotiation & Service Agreement Engage with potential and existing clients to understand care requirements and offer suitable service packages. Prepare and finalize client agreements including terms of service, duration, pricing, and scope of care. Ensure service-level expectations are clearly communicated and documented. Negotiate contract renewals or changes as needed. 3. Advance Collection & Payment Coordination Coordinate with clients to collect advance payments as per the agreed terms. Ensure all financial obligations from clients are met prior to service delivery. Work closely with the finance team to track and reconcile payments. 4. Vendor Management Identify, onboard, and manage vendors for medical supplies, equipment, and ancillary services. Monitor vendor performance and ensure timely, cost-effective service delivery. Handle contract negotiations and maintain updated records of vendor agreements. 5 . Invoicing & Documentation Prepare accurate invoices based on services delivered and agreements. Ensure timely invoicing and follow-up for pending dues. Maintain documentation for all client interactions, service delivery, payments, and billing issues. 6. Working Conditions: Based in office with regular field visits to client homes and vendor locations May require flexible working hours, including weekends or emergency on-call duties Qualifications: Bachelor’s degree in Nursing, Healthcare Management, or related field (preferred) Healthcare experience preferred Familiarity with rostering tools Key Skills: Strong leadership and staff coordination skills Excellent communication and negotiation abilities Financial acumen for billing, collection, and cost control High attention to detail and organizational capability Proficient in MS Office Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Schedule: Day shift Work Location: In person

Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Cafe Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the cafe as per company guidelines. Customer interaction and order taking. Desired Candidate profile Required Knowledge, skills and abilities Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning, utensils, and brooming cafe. 3. Experience with the QSR industry/F&B industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

Profile - Training Coordinator Salary 30,000 to 40,000 per Month Location - Nirman Vihar, Delhi 110092 Education: Any Degree Must have 2 to 3 years of experience as a Trainer Apply via WhatsApp 92661 10089 Key responsibilities:- 2 – 3 years of experience in a similar position in a Training Institute of repute, OR, Hard-core Sales experince of B2B or B2C Pleasing personality and excellent communication skills, and should have the enthusiasm to work towards maintaining brand equity among students. General Description * Rostering of Faculty, Resource Utilization (Classroom and Faculty), Batch Formation, Facilitating Monthly Faculty Meet, Courseware distribution, Student Grooming Check Coordination with all departments Supporting placement-related activities Regards neha 92661 10089 Show more Show less