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2.0 - 31.0 years
3 - 4 Lacs
Viman Nagar, Pune
On-site
Location: Pune, Maharashtra Reporting To: Operations Manager Shift Timing: Night Shift (e.g., 7:00 PM to 6:00 AM IST Job Objective: To lead and manage the night shift back-office team, ensuring timely and accurate processing of files and data, adherence to SOPs, and continuous improvement in team performance through effective training, reporting, and rostering. Key Responsibilities: Team Management & Leadership Supervise daily operations of the back-office team. Allocate tasks and monitor performance to ensure productivity and quality targets are met. Handle team rostering and shift planning to ensure optimal coverage. Training & Development Conduct regular training sessions on SOPs, process...
Posted 3 months ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...
Posted 3 months ago
4.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...
Posted 3 months ago
4.0 years
0 Lacs
Guwahati, Assam, India
On-site
Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...
Posted 3 months ago
130.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Major Duties | Key Responsibilities: Serve as the senior team leader/member of APAC Security Operations and be an integral ...
Posted 3 months ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...
Posted 3 months ago
0 years
0 Lacs
Cochin
Remote
About the role The Customer Support Manager will lead and deliver the provision of support services outside of core operating hours to ensure a consistent and superior 24/7 customer experience. The role holder will be the key senior point of contact managing service delivery outside of core hours and will be required to engage and directly support customers and colleagues in a professional manner. They will be responsible for managing a team of remote agents, operating across multiple channels, to deliver to pre-defined KPIs and service levels and to ensure there is a successful handover between operating shifts to ensure we always protect the customer experience. In this role your key respo...
Posted 3 months ago
5.0 years
0 Lacs
Baglan, Maharashtra, India
On-site
Location Baglan, GB Department Name EG SM(Tr) Llanelli Direct (894311) G1 About Network Rail At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver: A safer and more reliable and punctual service for passengers and employees – quicker fault fixes by more agile multi-disciplined response teams. Individual rostering – enabling us to send the right number o...
Posted 3 months ago
3.0 - 31.0 years
4 - 4 Lacs
Koregaon Park, Pune
On-site
*Key Responsibilities* Manage Beer & Brewery related purchases Supply of raw material across all locations Supply of Beer cans & Kegs across Mumbai and Pune Analyze data from distribution and delivering processes to find bottlenecks and other issues Monitor logistics to make sure they run smoothly Maintain supply chain inventory and records Find cost-effective solutions for supply chain processes Rostering for drivers along with operations
Posted 3 months ago
5.0 years
2 - 3 Lacs
Hyderābād
On-site
About Us Gabru Di Chaap is a fast-growing North Indian QSR brand redefining street-style chaap and vegetarian delights with bold flavors and bold personality. We're on a mission to deliver unforgettable taste and service—and we’re looking for a rockstar Store Manager to lead the charge on the ground. What You’ll Do Lead Daily Operations: Manage end-to-end operations of the outlet, ensuring smooth and efficient functioning at all times. Customer Experience Champion: Deliver high levels of customer satisfaction with a strong focus on hospitality, hygiene, and speed of service. Team Leadership: Hire, train, motivate and manage a team of crew members and shift leads. Ensure shift schedules are o...
Posted 3 months ago
5.0 years
2 - 3 Lacs
Surat
On-site
What You’ll Do Lead Daily Operations: Manage end-to-end operations of the outlet, ensuring smooth and efficient functioning at all times. Customer Experience Champion: Deliver high levels of customer satisfaction with a strong focus on hospitality, hygiene, and speed of service. Team Leadership: Hire, train, motivate and manage a team of crew members and shift leads. Ensure shift schedules are optimised for peak hours. Sales & Target Management: Drive store sales, manage daily targets, upsell high-margin items, and ensure proper inventory control. SOP & Quality Control: Ensure adherence to brand SOPs, product quality, portioning, hygiene, and FSSAI norms. Customer Handling: Handle escalation...
Posted 3 months ago
2.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 3 months ago
2.0 - 3.0 years
0 Lacs
Delhi, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 3 months ago
2.0 - 3.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 3 months ago
2.0 - 3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 3 months ago
2.0 - 3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 3 months ago
2.0 - 3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 3 months ago
1015.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Operational Strategy & Execution - Design and implement scalable operational strategies aligned with business goals and customer experience standards across all café locations. - Drive key performance metrics including productivity, efficiency, cost control, and service quality, using data-driven insights for continuous improvement. - Develop, standardize, and enforce SOPs to ensure consistency in food preparation, service, hygiene, and store operations. - Ensure compliance and accountability through regular training, audits, and performance reviews at store and regional levels. - Collaborate with cross-functional teams (HR, Supply Chain, Projects, Marketing) to align operations with new lau...
Posted 3 months ago
5.0 years
0 Lacs
Baglan, Maharashtra, India
On-site
Location Baglan, GB Department Name EG SM(S), Port Talbot, Direct (894612) G5 About Network Rail At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver: A safer and more reliable and punctual service for passengers and employees – quicker fault fixes by more agile multi-disciplined response teams. Individual rostering – enabling us to send the right numb...
Posted 3 months ago
5.0 years
0 Lacs
Baglan, Maharashtra, India
On-site
Location Baglan, GB Department Name EG SM(Tr) Llanelli Direct (894311) G1 About Network Rail At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver: A safer and more reliable and punctual service for passengers and employees – quicker fault fixes by more agile multi-disciplined response teams. Individual rostering – enabling us to send the right number o...
Posted 3 months ago
5.0 - 7.0 years
3 - 6 Lacs
India
On-site
We are seeking an experienced and motivated HR Manager to join our dynamic team at our dermatology clinic. The ideal candidate will have extensive knowledge in managing HR processes, employee engagement, and performance improvement programs. You will play a key role in overseeing recruitment, onboarding, attendance management, and employee retention, contributing to the overall success of the clinic and its staff. Key Responsibilities: ● Recruitment & Onboarding: Manage and oversee all hiring platforms, ensuring an efficient and smooth recruitment process. Handle the full onboarding process, including credentialing and paperwork for new hires. ● Attendance & Rostering Management: Monitor and...
Posted 3 months ago
2.0 years
0 Lacs
India
Remote
Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our ne...
Posted 3 months ago
3.0 - 6.0 years
5 - 8 Lacs
Noida
Work from Office
STARTEK is looking for Specialist - WFM to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Posted 3 months ago
5.0 - 10.0 years
8 - 18 Lacs
Hyderabad
Work from Office
About the Job We are changing the way people think about customer care, and we need your help! Were seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our programs. As Workforce Manager, You Will Work closely with Operations to ensure all team members are focused on the delivery of company goals and objectives of our partners Interact with external partners and develop long term relationships Assist in analyzing partner metrics and staffing on a consistent basis Make recommendations for e...
Posted 3 months ago
1.0 - 5.0 years
2 - 3 Lacs
Pune, Aurangabad
Work from Office
Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner m...
Posted 3 months ago
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