929 Rostering Jobs - Page 2

Scheduling Analyst Support the senior management team in maintaining the optimal agent schedule design and profile to meet business demands. Work with offshore teams to ensure schedules are accurate and as per WFM processes. Accountability & Activities Results Focused: Perform analysis on the schedule fit efficiency to ensure optimum solutions through working with and managing offshore activities and workloads, Optimisation of schedules to create the best possible deviation/intraday plan in readiness for handover to the tactical planning team Coordinate offline planning with offshore Bank holiday scheduling Communication: Ensure relationships are maintained to ensure communication is maximis...

Roles and Responsibilities * Manage workforce planning, forecasting, and capacity planning to ensure optimal resource allocation. * Oversee real-time analysis (RTA) and rostering to minimize overtime and optimize labor costs. * Collaborate with stakeholders to identify areas for process improvement and implement changes. * Develop and maintain accurate demand forecasts to inform staffing decisions. Desired Candidate Profile 8 years of overall experience in 2 years as Workforce Management (WFM) * Strong skills in RTA, Real Time Analysis, Capacity Planning, Forecasting, and Workforce Planning. * Proven ability to analyze complex data sets and develop actionable insights.

Job Overview We are seeking an experienced Senior Manager – Training & Licensing (Flight Operations) with expertise in managing flight crew training, licensing, scheduling, and compliance. The role requires strong knowledge of DGCA regulations, training program management, and crew rostering. Key Responsibilities Plan, execute, and monitor ground, simulator, and line training for Pilots, Cabin Crew, Ground Instructors, and Flight Dispatchers. Maintain and update pilot folders with complete training and qualification records as per DGCA standards. Ensure all crew licenses, medicals, and proficiency checks are current, valid, and conducted within stipulated timelines. Develop and update traini...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: The Sr Supervisor an experienced WFM professional, who fosters a culture of excellence for the scheduling, forecasting, real-time, short term, long term, and program management functions of WFM. Should be aware of various WFM Disciplines, like forecasting, Planning, Intraday Management and Reporting. Monitor intraday performance of call volume and staffing levels acro...

As a candidate for this role, you should have hands-on experience with Terminal Processes and the ability to manage accurate and error-free repetitive work. Additionally, you should possess good computer skills and a working knowledge of MS Office. The role may require flexibility to address rostering needs outside regular business hours, and you should be able to work in a fast-paced environment with dynamic scheduling requirements. Key Responsibilities: - Ensure optimal manpower distribution across all critical areas based on forecasted workload. - Respond to last-minute changes such as absenteeism and emergencies by making calls to available personnel, using flexi resources, or creating o...

An opportunity has arisen to join our existing Human Resources team, for a Workforce Planning and Information Lead at NHS Golden Jubilee. You will provide a professional and comprehensive Workforce Planning and Information service to various different stakeholders within NHS Golden Jubilee. You will have substantial experience in the provision of Workforce Planning and the use of workforce information in supporting the development of people and service planning across services. You will have operational responsibility for the provision of workforce data and e-rostering systems, ensuring that all services are providing customer focused data solutions. The successful candidate will be postgrad...

Jaglax Homes is looking for an experienced hospitality professional to oversee the operations at its boutique luxury holiday homes community of villas located in Siolim, Goa. Roles & responsibilities : Maintenance and upkeep of the property - ensuring daily housekeeping and regular maintenance of furniture, appliances, fittings, fixtures, etc. Taking care of the pool, gymnasium, parking, cafeteria and other common areas. Enabling a smooth and comfortable journey for the guests from check-in until checkout Guest service, interaction, reviews, feedback and billing Team management - rostering, performance reviews, training, team building Inventory & vendor management Overseeing the concierge se...

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Basic Qualifications: 5 or more years of hands-on experience in airline crew planning—either at an airline or with a vendor providing crew solutions. Deep understanding of operational processes and the ability to align them with product capabilities. Strong communication skills—able to tailor messaging from C-suite to schedulers. Experience interpreting usage dashboards and discussing data-driven strategy (no specific tools required). Comfort...

Own end-to-end warehouse operations and workforce management. This is a central role that blends warehouse excellence (SOPs, safety, inventory control) with people leadership (hiring, training, rostering, compliance), and includes setting up new facilities to industry standards and restructuring current facilities to meet them. Warehouse excellence Manage daily inbound/outbound, pick-pack-dispatch, reverse logistics & returns-QC. Responsible for conducting stock audits and creating processes to eliminate pilferage. Standardise warehouse processes; ensure safety, hygiene, and equipment upkeep. Implement and upgrade SOPs for asset lifecycle: prep, accessories, kitting, cleaning, repair, readin...

• Manages the manpower planning & shift rostering as per the load projections and productivity targets. • Compliance to the SOPs, facility 5S and overall upkeep of the facilities. • Monitoring vehicle connections, availability and ensuring timely unloading/loading of vehicles. (metrics) • Plan ad-hoc vehicle requirements based on load profile and coordinate with fleet. • Maintaining the service levels and ensuring the performance metrics. • Facilitate communication and coordination with different teams (such as commercial, security, fleet, last mile). • Driving the metrics in their respective functions (inbound operations, outbound operations, floor operations, quality metrics, first mile me...

Jaglax Homes is looking for an experienced hospitality professional to oversee the operations at its boutique luxury holiday homes community of villas located in Siolim, Goa. Roles & responsibilities : Maintenance and upkeep of the property - ensuring daily housekeeping and regular maintenance of furniture, appliances, fittings, fixtures, etc. Taking care of the pool, gymnasium, parking, cafeteria and other common areas. Enabling a smooth and comfortable journey for the guests from check-in until checkout Guest service, interaction, reviews, feedback and billing Team management - rostering, performance reviews, training, team building Inventory & vendor management Overseeing the concierge se...

Job Title: Senior Operations Manager – Call Centre / BPO Operations Experience: 10+ Years (with minimum 4–5 years in a leadership/operations management role) Location: Pune Notice Period: Immediate Joiner About The Role We are seeking an experienced Senior Operations Manager with a proven background in call centre/BPO operations management . The ideal candidate will have strong leadership skills, process expertise, and a customer-first mindset to drive operational excellence, meet SLAs, and deliver consistent business outcomes. Key Responsibilities Lead and manage day-to-day operations across multiple call centre/BPO processes (voice, non-voice, inbound, outbound, back-office). Drive operati...

Job Ref 49075 Job Title Store Manager Job Type Full time Location: Centra College Square Salary On Application Closing Date For Applications 16-09-2025 Job Description Main purpose of the role: Ensure the store operates efficiently and effectively and that all our employees provide our customers with the best customer service and fresh food offering at all times. Deliver key store targets (sales and profitability) through effective management of people and operations. The Ideal Candidate Will Have/be Minimum 2 years€,, experience in a relevant retail management position An understanding of how to achieve KPIs and targets Strong knowledge and experience of reading and actioning reports Good k...

Hiring for Team Lead profile for BPO industry

Well versed with demand validation, bench Management and fulfilment through internal sources. High responsiveness and ownership. Tenacity to follow up/follow through on assigned tasks/get work done. Ability to gain trust and partner with stakeholders to achieve the set goals/targets. Engage with stakeholders (Business/Delivery/Support Functions) in solutioning. Some appreciation of data and ability to draw inference from the same. Some appreciation of technology. Good negotiation, prioritization, communication and presentation skills. Working knowledge of excel.

As a Business Manager, you will guide our Associate Business Managers, Key Account Managers, and Business Development Executives to drive growth across all categories. You will also work closely with the Category Marketing teams and coordinate with functions such as product, supplier growth, user growth, and Fulfillment & Experience. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions. About the Role As a Business Manager, you will manage both the demand and supply sides of the business. You will also ensure all the best prices and choices are showcased on the app to the cus...

About the Team Meesho is the most downloaded e-commerce app in India. And, as the Business team, we have the most bragging rights to this claim. Why? Because we hold end-to-end responsibility to launch and scale up categories, by ensuring the right selection, competitive pricing, and conversion. And we take this job very seriously. As a Business Manager, you will guide our Associate Business Managers, Key Account Managers, and Business Development Executives to drive growth across all categories. You will also work closely with the Category Marketing teams and coordinate with functions such as product, supplier growth, user growth, and Fulfillment & Experience. We focus on personal growth an...

As a Business Manager, you will guide our Associate Business Managers, Key Account Managers, and Business Development Executives to drive growth across all categories. You will also work closely with the Category Marketing teams and coordinate with functions such as product, supplier growth, user growth, and Fulfillment & Experience. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions. About the Role As a Business Manager, you will manage both the demand and supply sides of the business. You will also ensure all the best prices and choices are showcased on the app to the cus...

We are actively hiring for International Process (Operations - Team Leader) 🚀 Job description 👩 💼 Designation- Team Lead 🌎 Location- Mumbai (Goregaon) ⏲️ Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days Working with 2 rotational week offs Salary up to-8.5 to 9 Lpa 🏃 ♂️ ➡️️ Immediate Joiners Preferred 🏃 ♀️ Responsibilities- * Customer Service, Customer Support, and Customer Service Management skills * Experience in achieving and maintaining high levels of Customer Satisfaction * Excellent verbal and written Communication skills * Experienced in Banking Revolut, Anti money laundering (AML), Money Laundering (ML) and KYC * Manage a team of agents to achieve daily targets, ensuring h...

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce P...

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce P...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

Responsibilities: * Manage team performance through coaching & KPI tracking * Lead by example, driving shrinkage & attrition reduction * Ensure AHT compliance, rostering accuracy Interview time: 7:30 pm - 9:00 pm Location: Sanpada, Navi Mumbai Health insurance Sales incentives Performance bonus

You’ll be our: RP Relationship Manager You’ll be based at: Zonal Offices (Ahmedabad, Pune, Hyderabad and Kolkata) You’ll be Aligned with: National Lead - Customer Service You’ll be a member of: Customer Service Team Roles and Responsibilities Accountable for achieving Customer Service KPIs and high standards of customer satisfaction scores (CSAT) at Retail partners PAN India Ensure all incoming calls are handled by a team of CRE’s by having a rostering mechanism, adequate staffing, and call abandonment Ensure all RP CS team members resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to so...

Dear Candidates, Please note, we will be able to respond to only those candidates, whose cvs are shortlisted. We respect your valuable time for applying. Job Role - Dark Store Manager Expectation -Manage ordering, indenting, receiving, storage, GRN, billing, and material movement. Salary - 6 LPA Location -Nariman Point, Mumbai Contact -sharmila.kumar@corporatecomrade.com About the job Role Overview The Area Manager will be responsible for the overall operational excellence of assigned retail stores and the Dark Stores This includes end-to-end oversight of ordering, indenting, receiving, storage, billing, manpower management, customer experience, and adherence to company SOPs. The role requir...