233 Rostering Jobs - Page 2

About the Role- As Blinkit expands its delivery team, we’re looking for enthusiastic individuals dedicated to elevating our delivery service. If you have excellent problem-solving abilities, strong communication skills, and experience in managing teams, along with a flair for analytical thinking, we want to hear from you. Join us to help enhance and grow our delivery network, ensuring exceptional service for our customers. What you will do- ● Assist in overseeing daily operations of the express store, ensuring smooth functioning and high standards of service. ● Help manage and train store staff, handle scheduling and rostering, and ensure effective team performance. ● Oversee inventory levels and ensure accurate record-keeping to maintain optimal stock levels. ● Address customer inquiries and issues, and ensure a positive shopping experience by maintaining high service standards. ● Implement and monitor store processes to improve efficiency, optimize workflows, and enhance overall store performance. ● Requirements- ● Minimum qualification - Graduation ● 1-3 years of experience (preferably in e-commerce, Logistics or supply-chain Management) ● Strong analytical and problem-solving skills. ● Excellent communication and negotiation abilities. ● Leadership and team management experience. How to Apply- Join by scanning the QR code by clicking on the link below- Job Type: Full-time Pay: Up to ₹650,000.00 per year Benefits: Health insurance Application Question(s): Current company Current CTC AGE Location: Mumbai, Maharashtra (Preferred) Work Location: In person

Key Accountabilities JOB DESCRIPTION Perform and provide oversight for day-to-day security SOC operations duties, including the management of security analysts, the development and implementation of security policies and procedures, and the response to security alerts. Develop and maintain KPI reports on SOC team performance and other aggregated performance metrics. Develop reports on Security operations for executive management and regional teams. Manage a team of SOC analysts including rostering / shifts planning, tasks allocation and coordination. Continuously monitor security events and alerts generated by various security monitoring tools, such as SIEM (Security Information and Event Management) systems, IDS/IPS (Intrusion Detection/Prevention Systems), and endpoint protection platforms. Identify and analyze security incidents based on the available information. Classify and prioritize incidents according to their severity and potential impact. Initiate and coordinate the incident response process, following predefined procedures and workflows. Work with different IT teams to troubleshoot and resolve security-related issues and assist in configuring the logs to be forwarded from their respective systems to the centralized logging system. Analyze vulnerability scan results and work with system owners and IT teams to remediate identified vulnerabilities within specified timeframes. Provide recommendation for Security Use-case creation and optimization for any new/existing systems. Conduct Network and Endpoint log analyses including threat hunting activities and present findings. Studying vulnerabilities, identifying relevant threats, corrective actions recommendations and reporting results. Document all incidents, investigations, and analysis activities accurately and thoroughly. Prepare incident reports, including detailed information on the incident timeline, impact, and recommended remediation actions. Other Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies. Perform other related duties as assigned. Qualifications, Experience And Skills Knowledge and Experience Bachelor’s Degree in Computer Science or equivalent. Should have 5-7 years of experience in IT Security with at least 4 years’ experience in conducting analysis of log data and security operations center. Technical and hands-on experience across Cyber Security and technology domains. Background in security technologies, network protocols and operations and understanding of TCP/IP protocol and OSI Seven Layer Model. Computer programming and scripting languages. Strong understanding of the Cyber Kill Chain, pervasive threats attack methods and remediation. Industry recognized professional certifications such as GSEC, Security+, CEH, CySA. Good understanding in E-commerce, logistics, supply chain & port operations applications will be added advantage. Soft Skills Sound analytical and intellectual capabilities. Excellent time management and organizational skills. Decision-making abilities. Team player and conflict management skills. Ability to multi-task, prioritize, coordinate, and work well under pressure to meet deadlines. Strong interpersonal and communication skills ability to work in a team environment. Cultural awareness. Must possess Excellent Reporting Skills. Technical Skills Knowledge of Security Orchestration and Automation (SOAR) solutions. Experience with two or more analysis tools used in a CIRT or similar investigative environment. Ability to analyse and triage IoCs. Show more Show less

Roles and Responsibilities Manage international process team, ensuring efficient operations and meeting SLAs. Oversee AHT, shrinkage control, attrition management, KPIs (NPS), and rostering processes. Develop strategies to improve CSAT scores through effective communication with clients. Collaborate with cross-functional teams to resolve issues related to BPO operations. Ensure compliance with industry standards and regulations in the BPO sector. Contact - Neelam HR - 9594690866

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They will build and develop the team. Their expert domain expertise means they process more complex transactions and producing outputs across Invoice processing activities and manage effective usage of resources in the service delivery - Grade Specific Operating in at Junior Mid Junior level in a Finance support/professional roleOperating as a Finance specialist supporting small and medium sized finance exercisesWill be building skills for a more specialized Finance service.May start to manage others.Manage working relationships with stakeholders for the business areas supportedAble to act on own initiative but will require supervision Skills (competencies)

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They will build and develop the team. Their expert domain expertise means they process more complex transactions and producing outputs across Invoice processing activities and manage effective usage of resources in the service delivery - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

Grade 12M Responsible to drive operational excellence by managing and controlling input, movement, process/sort, and output of various functions of operations whilst developing and influencing positive team outcomes. Responsible for the strategic management of assigned resources, departments, or locations, ensuring the achievement of operational goals while maintaining compliance with company objectives and regulatory standards. Implements effective processes and procedures to drive consistency and efficiency in operations, aligning all activities with organizational goals and regulatory mandates. Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade – 12M What will you do: Lead the strategic management of resources, departments, or locations to ensure the achievement of operational goals and regulatory compliance across diverse regions. Recruit, develop, and mentor team members to enhance performance and align with individual and team objectives. Ensure team awareness of current processes, procedures, and regulatory requirements to maintain operational compliance. Coordinate accurate and timely reporting across the area of responsibility, providing reports and presentations to senior management as required. Plan and schedule resources, including rostering, to prioritize and complete departmental priorities while communicating targets and goals to the team. Oversee team projects and initiatives, ensuring timely delivery within allocated budgets and supporting project management processes. Manage departmental budgets effectively, optimizing costs while staying within agreed parameters. Build effective network relationships within the team and with key stakeholders to achieve optimal business outcomes. You will be a great fit if you: Qualifications: Master’s degree in business administration, or a related field preferred For Individual Contributors (FedEx employees) AiM certification is mandatory Presentation topic & behavioural interview Experience: Min 3 to 5 years of experience of managing teams Industry experiences preferred Skills: Leadership Skills Planning & Organizing Skills Judgement & Decision-Making Skills Presentation Skills Analytical Skills Competencies: Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Job Description Monitor the ship working operations to ensure targets and deadlines are met. Ensure berthing and Un-berthing Timelines set up are achieved. Managing day to day operations and vessel loading and discharge in adherence to targets provided. Plan and co-ordinate shifts in accordance with the terminal’s requirements. Starts the shift by taking over from the previous Shift Manager which includes assessing the no of ships, manpower, breakdown issues etc Liaise with the maintenance department to maximise equipment availability. Manages the entire terminal and leads the workforce at all times including holidays, festivals and at night Manages emergencies including all injuries, all contrators and work related issues Allocates job responsibilities based on work and reallocates when required Liaise with rostering staff to determine the availability of labour to meet operational demands. Achievement of optimum productivity levels and reliability of service to customers. Effective monitoring to achieve set operational Goal / Target. Trend setting and analysis of operational parameters. Continually review, identify and introduce improved operating procedures and systems. Ensure correct and safe working practices in the terminal. Show more Show less

Responsible to drive operational excellence by managing and controlling input, movement, process/sort, and output of various functions of operations whilst developing and influencing positive team outcomes. Responsible for the strategic management of assigned resources, departments, or locations, ensuring the achievement of operational goals while maintaining compliance with company objectives and regulatory standards. Implements effective processes and procedures to drive consistency and efficiency in operations, aligning all activities with organizational goals and regulatory mandates. Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade – 12M What Will You Do Lead the strategic management of resources, departments, or locations to ensure the achievement of operational goals and regulatory compliance across diverse regions. Recruit, develop, and mentor team members to enhance performance and align with individual and team objectives. Ensure team awareness of current processes, procedures, and regulatory requirements to maintain operational compliance. Coordinate accurate and timely reporting across the area of responsibility, providing reports and presentations to senior management as required. Plan and schedule resources, including rostering, to prioritize and complete departmental priorities while communicating targets and goals to the team. Oversee team projects and initiatives, ensuring timely delivery within allocated budgets and supporting project management processes. Manage departmental budgets effectively, optimizing costs while staying within agreed parameters. Build effective network relationships within the team and with key stakeholders to achieve optimal business outcomes. Qualifications You will be a great fit if you: Master’s degree in business administration, or a related field preferred For Individual Contributors (FedEx employees) AiM certification is mandatory Presentation topic & behavioural interview Experience Min 3 to 5 years of experience of managing teams Industry experiences preferred Skills Leadership Skills Planning & Organizing Skills Judgement & Decision-Making Skills Presentation Skills Analytical Skills Competencies Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Join EmployLog.com – Shaping the Future of Workforce Management with AI EmployLog.com is developing an innovative, AI-powered workforce management platform aimed at transforming how businesses handle rostering, scheduling, and workforce optimization. We're on the lookout for a Mid-Level Python/React Developer to become a key part of our growing remote team. 🔧 Role Overview This is a full-time, remote position for a mid-level developer skilled in both Python and React . You'll work across the stack—developing scalable backend systems with Django , and building intuitive, high-performing front-end interfaces using React . You'll also have opportunities to contribute to our AI initiatives. You’ll collaborate closely with our product managers, designers, and fellow engineers to deliver secure, efficient, and user-centric applications. 🧠 What You’ll Need: 2–3 years of hands-on experience with Python/Django and React Strong understanding of RESTful APIs , PostgreSQL (or similar databases), and unit testing Familiarity with Docker , AWS , or other cloud platforms is a bonus Excellent communication skills and a proactive, collaborative mindset 🌟 Bonus Points For: Experience working with GraphQL Knowledge of agile development methodologies Previous experience building SaaS or enterprise-level applications 🎯 Why You’ll Love Working with Us: Exciting opportunities to explore and work with AI technologies Competitive salary with performance-based bonuses Flexible work hours and a remote-first culture Collaborate with a smart, innovative, and supportive team Dedicated support for your professional growth and learning Ready to grow your career while building something meaningful? Apply now and be part of a product that's redefining how modern teams manage their workforce. Show more Show less

Location- Mumbai (Goregaon ) Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities- * Customer Service, Customer Support, and Customer Service Management skills * Experience in achieving and maintaining high levels of Customer Satisfaction * Excellent verbal and written Communication skills * ⁠Experienced in Banking, cards and Dispute domain. * Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality. * Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain operational efficiency and effectiveness. * Develop and implement strategies to reduce shrinkage and attrition rates through effective people management practices. * Collaborate with other teams to resolve issues related to rostering, contact centre operations, BPO operations, call center operations, team handling, TL responsibilities. * Ensure compliance with company policies and procedures while driving business growth through innovative solutions. Show more Show less

Job Purpose: The Floor Manager- Beauty at Galeries Lafayette is responsible for overseeing daily operations on the beauty floor, ensuring an exceptional shopping experience for customers, and driving sales performance. This role involves managing and motivating a team of sales associates, maintaining visual merchandising standards, and collaborating with all departments for cross sell and upsell to achieve store goals and uphold the Galeries Lafayette brand values. Job Context & Major Challenges: Customer Experience: Ensuring that every customer receives personalized service, addressing any issues promptly, and maintaining high satisfaction levels in a busy, high-profile retail environment. Sales Performance: Meeting and exceeding sales targets through effective clienteling and customer service. Team Management: Leading, training, and developing a diverse team of sales associates, fostering a positive work environment, and managing any interpersonal conflicts or performance issues. Operational Efficiency: Balancing store operations, including inventory management, visual merchandising, and daily administrative tasks, while responding to dynamic retail demands. Brand Representation: Upholding the luxury brand image of Galeries Lafayette through impeccable presentation and customer service. Key Result Areas: Sales Management: Responsible for Sales topline for the Beauty Floor Building & driving sales daily-hourly, brands Responsible for stock & inventory management at the floor Set weekly-daily targets for the teams- BA's to ensure targets are met Monitor & follow up on BA sales performance Work on calender to drive sales performance with Line Manager Work closely with Education Executive to drive activities for sales Work closely with Education Executive on BA performance & coaching Competition understanding of beauty-retail Stock management: to have action plan for slow moving stocks Responsible to minimise shrinkage, stock conditions Administration: Responsible for reports and documentations are completed accurately and in line with Company deadlines. Monitor BA time sheet, attendence, policies are followed Customer Service: Key is customer satisfaction & experience Gather customer feedback Any complaints that arise Understanding of brands, products, to be able to help customers Customer Reports to be shared & feeback to be implemented Team Management: Ensure the team is coached, developed and motivated on products, brands, services, policies BA appointment, rostering & management Be able to manage BA's from brands, distributors & GL policies are followed Teams are motivated & coached, recognition Clear communicaiton on goals, targets & management Conduct reviews for BA's EE's Have best in class talent & teams Give consistent feedback & manage difficult performance & escalate if required Managing day-to-day operations: Deliver 100% customer satisfaction. Ensure all counters are correctly merchandised, meeting all hygiene standards as directed by the Brand. Maximize in-store visual projection on counter and promotional areas (secure additional and best merchandising space where possible). Resolve any issues/complains related to business and reported to LM. Key execution of department marketing program, including seasonal new product launches and product re-promotes sampling and merchandising programs within specified categories in accordance with global Brand guidelines & alignment. Effectively supports special events programs in line with global guidelines and monitor sell thru. Provide regular feedback on new product launches and other programs as well as on local market trends and competitive activity. Ensure company standard at all times. Others: Managing Counter expenses Attend education seminars, brand sessions on new launches & work closely with the Education Executive for calendar with brands Lead by example for code of conduct Grooming standards to be met Show more Show less

Company Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. Its 2,020 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness, and transparency. To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry! Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9). www.believe.com Ready to #setthetone with Believe? Job Description We are looking to hire a Rights Infringement Operations team member to deal with Audio/Video Rights infringements and conflict situations related to our audio and video catalogue. This role involves both protecting our Labels & Artists rights and limiting legal risk across digital services with reinforcing our processes and controls. The position will be based in the Mumbai office and is part of the Rights Operations Department Key Responsibilities Handle legal claims and resolving conflict situations. Provide support and troubleshooting to our sales team, clients, and the stores on operational and right related issues within 24h (working hrs.) Rights audit of our audio catalogue to detect rights infringement and repeat infringement cases. Ensure that Believe respects all the KPI’s and SLAs related to Infringement Addressing YouTube strikes issues. Facebook/YouTube Channel Whitelisting Handling Facebook Reference overlap and detecting/treating ineligible content. Ensure that Believe respects all the KPI’s and SLA’s Over and above, the role demands that the candidate should be adaptable to working in 24*7 operations following a rostering system of rotational shifts. It would be a 5-day work week, however the shift and week offs would be basis the roster system only. But, the normal shift time would start at 13:00 (afternoon shift) Qualifications Bachelor’s degree Written and spoken English mandatory. Curiosity and thirst for knowledge Process oriented with rigor and organizational skills. Proficiency in MS excel is a Plus. Digital friendly Knowledge about music rights management Organized, reliable, proactive, disciplined, and independent. Team Player, multitasker with excellent time management and organizational skills Motivated and curious Additional Information Benefits @Believe: #Flexibility – Just punch in leaves, not intime and out time #Office perks – a game of foosball, table tennis to bat the afternoon lacklustre, free event pass for exclusive and limited shows, music subscription, etc #Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture #Transperancy – engaged in secondary activity just disclose it to us #Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future. Disclaimer Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies. Show more Show less

Job Description We are looking for a resilient, motivated and highly energetic Executive Housekeeper, who hasability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining with an optimistic outlook. You will be a Housekeeping professional with a passion for empowering, developing and motivating your team to succeed. We are seeking someone with a strong customer focus and a meticulous eye for detail to lead a newly formed team. You will beresponsible for the professional and cost effective running of the Housekeeping department, achieving high standards of cleanliness for guest rooms, public areas and back of house areas. Key to the success of this role: Knows how to drive results, has unwavering standards of cleanliness, quality & efficiency Highly analytical and has good understanding of rostering, productivity, and timekeeping Highly developed customer service skills and keen attention to detail Demonstrated inspirational leadership skills What does the successful applicant look like? The successful candidate will have an eye for opportunities to improve the service standard, increase revenue and reduce costs Highly adaptable, with proven leadership and strong initiative Engages collaborative, positive relationships Qualifications Skills & Experience: Progressive experience as a Housekeeping Manager in a fast-paced Precinct environment Able to relate to various cultures and groups. Experience managing teams and collaborating with business stakeholders Familiar with Risk Management and Sustainability Practices Able to work on numerous tasks/projects at one time, to budget and timelines Adapt to shifting priorities and align activities to meet organizational goals Show more Show less

Role Description: The Manager, Customer Support is responsible for overseeing a team of professionals supporting Amgen’s global workforce with issues related to Travel, Expense and other corporate services and reviewing expense reports for compliance with Amgen’s policies. The role is critical to Amgen’s efforts to maintain its internal controls and ensure its staff can quickly and effectively resolve administrative issues so that they can focus on supporting patients. The role requires strong leadership to drive efficient and effective resolution of issues, conduct training, and continuously improve on service delivery. The Manager, Expense Audit and Customer Success will reinforce the foundational importance of internal controls, compliance and self-service to the success of Amgen. Roles & Responsibilities: Lead and develop a team handling expense report audits and general corporate services (including Travel and Expense) customer support. Monitor service levels and provide key performance indicator data to leadership. Review policy violations and coordinate with internal stakeholders, including the Worldwide Compliance & Business Ethics team. Ensure timely resolution of escalated audit issues and customer inquiries. Drive the refinement and management of Amgen’s corporate services AI assistant. Collaborate with global partners to standardize processes and implement improvements. Conduct team training and knowledge workshops. Basic Qualifications and Experience: Bachelor’s degree with 5+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience or in a customer-facing role. Familiarity with audit or compliance functions in industries practicing GxP or other highly regulated industries. Experience managing or supervising a team. Functional Skills: Must-Have Skills: Deep knowledge of Travel & Expense management technologies (e.g., SAP Concur, Oversight, etc.), processes and policy enforcement. Customer service oriented and strong ability to demonstrate empathy. Experience managing ticketing systems (e.g., ServiceNow). Good-to-Have Skills: Strong data analysis and reporting capabilities. Ability to identify and suggest improvements to processes. Soft Skills: Clear and concise communication skills. Strong coaching and mentoring skills. Effective conflict resolution and decision-making skills.

Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18th completed Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance

Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18th completed Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance

Description Looking for a career at a company that seeks to be Earth’s most customer-centric company? If so, meet Amazon. Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Within NOC’s umbrella, resides a fast-growing Last Mile support function – AMZL CO (Amazon Logistics Central Operations). AMZL CO is responsible for centrally supporting daily planning and execution of functions that impact Delivery Station (DS) operations across Routing, Scheduling, On-Road and Payments workstreams. The Marcopolo program under AMZL CO strives to operate heavily repetitive processes for NA, EU and JP COs, with standardized mechanisms, tools and technology and with a vision is to build a global Center of Excellence for Last Mile (LM) CO services across WW marketplaces in next 3 years. As a ManagerI, Operations in the Marcopolo organization, this role will lead the operations management (tactical execution) charter for Driver support workstream supporting NA/EU. This role will influence and advice multiple senior level leaders and stakeholders. Responsibilities of a NOC ManagerI We are looking for an experienced Manager to coordinate and lead efforts across operations, and program teams. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. In this role, the manager will work with stakeholders from multiple partner team to manage last mile support function & improve program performance. From operational perspective, the manager will lead a team of people managers overlooking operations for a team size of 30+ associates. Manager may be expected to operate in different shift structures (for instance - 6PM OR 8PM onwards) depending on business priorities. The Manager would be responsible to evolve the processes and mechanisms with the growing complexities in the network by working across multiple stakeholders like configuration and design teams. The individual will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. This position also manages the planning and execution of the team’s goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various improvements in Business to increase its effectiveness in driving results. They would drive quality and productivity in the team via continuous coaching and feedback mechanisms, scope out team's career development plans through performance assessment, drive associate engagement through 1-1s and team building activities, dive deep and drive action on insights from connection scores, manage exceptions and prepare dive deeps on escalations from Ops, represent the team in Business reviews (WBRs/MBRs), strategize and implement the associate shift planning and rostering to effectively meet the program requirements. The successful candidate must have very strong analytical skills and expert in excel. Knowledge of SQL would be an added advantage. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders.. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. Key job responsibilities 1+ years of Amazon (blue badge/FTE) experience Has a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision Strong analytical, mediation and problem resolution skills. Has managed critical operational processes, with end to end business responsibility Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams. Basic Qualifications 1+ years of employee and performance management experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2967107 Show more Show less

Job Introduction: Branch Rostering on Regular weekly Base Prepare schedule as per contracted hours Actualization of attendance Paysum Authorisation & Generation Daily Input of performed hours Daily Input of excess hours Daily Inputs of Over Time hours Collect and mark advance leaves Entry of leave hours Availability & non-availability of employees on all days in the month. Comparison Against Contracted hours. Scheduled hours. Performed hours. Billed hours and Paid hours. Prepare branch roster on a regular basis as required Communicate the rosters to the respective Operations Officers Establish channels of communication for uninterrupted flow of information to and from sites Validate attendance records received from sites Complete input of performed regular and overtime hours as per the attendance received from sites Input leave hours as received Ensure timely input of all data Ensure timely closure of Paysum for payroll generation Coordinate with branch HR for input of leave data Job Responsibility: The Ideal Candidate: Show more Show less

Job Summary The Senior Field Officer will be responsible for supervising and managing multiple security sites across Bangalore. The role demands hands-on leadership, client coordination, operational discipline, and adherence to compliance standards. The ideal candidate should be proactive, trustworthy, and physically fit to conduct frequent field inspections. Key Responsibilities ✅ Daily rounds to assigned client locations across Bangalore ✅ Ensure proper attendance, discipline, and grooming of guards ✅ Handle last-minute shift replacements and absenteeism ✅ Conduct training and briefings for new guard deployments ✅ Address client complaints and site-specific security needs ✅ Maintain guard registers, attendance logs, and incident records ✅ Submit daily activity reports to the Head Office ✅ Ensure guards are adhering to SOPs and compliance norms (ESI, PF, ID Cards, etc.) ✅ Conduct surprise night checks twice a week ✅ Assist in manpower planning and rostering at the unit level ✅ Coordinate with local police or emergency services if needed Required Qualifications Minimum 10 years of experience in private security or ex-servicemen background Ability to lead, supervise, and discipline large guard forces Sound knowledge of operational SOPs and statutory compliance Basic proficiency in English, Hindi, and Kannada Two-wheeler with valid driving license (mandatory) Tech-savvy with basic knowledge of WhatsApp reporting, GPS check-ins, etc. Perks & Benefits₹3,000 monthly allowance for fuel and conveyance Mobile SIM card with talk time and data provided Performance-based bonuses and festive incentives Opportunity to grow into an Area Officer / Regional Ops role

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Workforce Management Planning and Scheduling Rostering Microsoft Excel Scheduling Tool - IEX, Verint or Aspec Stakeholder management Ability to perform well in the team Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They will build and develop the team. Their expert domain expertise means they process more complex transactions and producing outputs across Invoice processing activities and manage effective usage of resources in the service delivery - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

Supervise deployment and scheduling of Housekeeping (HK) and support staff (both permanent and contractual). Conduct daily hospital rounds to ensure cleanliness, hygiene, and overall facility standards. Draft and issue Offer Letters, Appointment Letters, Experience, Disciplinary, and Warning Letters as per guidance of HR Head. Maintain employee records, personal files, and ensure documentation compliance. Organize Induction program for new joiners. Validate attendance sheets of HK and security staff for payment processing. Address day-to-day employee queries, grievances, and escalate where needed. Maintain Daily HR & Admin MIS including attendance, manpower status, vendor performance, and incident reports. Look after allotment of staff quarters

CEC Team Manager – Inbound Department Customer Experience Center Location Noida Reporting Relationship CEC Unit Manager- Inbound Position Grade Chief Manager Job Role Responsible for managing a team of 70-100 officers & 6-7 Team leaders handling inbound calls in Retail Liabilities Responsible for Recruitment and People retention Manage Team to deliver on Quality, Call productivity, Sales, and Shrinkage as per the defined benchmarks Plan and Manage Service Level including forecasting, rostering, etc Manage and Deliver on business metrics – SLA, Sales, AHT, Quality, Staffing, etc Liaise with other teams to understand business impact factors, bring efficiency in the processes and resolve issue-based situations Manage Floor to monitor discipline on floor, resolve officer’s queries to assist customers, raise issues to respective dept. for resolution, update officers on process/product updates, workstation availability, shrinkage, etc. Manage escalated customer calls (complaints) with end-to-end resolution Job Description Graduate or MBA Minimum 8 to 10 years of relevant experience in servicing of financial products and at least one year in managing supervisors (in turn handling officers) Excellent communication skills – Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Leadership skills including team motivation, make team adaptable to changes, deliver overall SOPs, etc Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers