5 Roster Management Jobs

Job Summary: We are seeking a detail-oriented and proactive HR Administrator to support our human resources functions within the dynamic environment of the Hospitality, Events, and MICE industry. The ideal candidate will handle administrative tasks related to recruitment, onboarding, employee relations, and HR compliance, ensuring smooth HR operations that align with the fast-paced nature of our industry. Key Responsibilities: 1. Recruitment & Onboarding: Assist in sourcing, screening, and shortlisting candidates for various roles across hospitality and event functions. Coordinate interviews, candidate communications, and feedback collection. Facilitate pre-employment processes including reference checks and documentation. Organize and deliver employee onboarding and induction programs tailored to event and hospitality operations. 2. Employee Records & Documentation: Maintain and update employee records (digital and physical) accurately. Prepare HR documents such as employment contracts, letters, and reports. Track and manage employee leaves, attendance, and rosters in coordination with operations. 3. HR Operations & Support: Assist in implementing HR policies and procedures in line with labor laws and company standards. Act as a liaison between employees and management to handle queries or issues. Coordinate with department heads during large-scale events to support workforce planning and deployment. 4. Payroll & Benefits Support: Collate attendance and overtime records for payroll processing. Assist with benefits administration including insurance, travel, and meal allowances during events. 5. Compliance & Reporting: Ensure HR practices comply with local labor regulations and hospitality industry standards. Generate periodic HR reports (turnover, recruitment status, training hours, etc.) for management review. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. 2+ years of HR administrative experience, preferably in hospitality, events, or MICE industry. Familiarity with labor laws, HRMS platforms, and event staff management. Excellent communication and interpersonal skills. Highly organized with the ability to multitask in a fast-paced environment. Flexible to work evenings/weekends during major events or peak seasons. Preferred Attributes: Experience working with casual staff, freelancers, or large seasonal workforces. Multilingual abilities are a plus. Passion for hospitality, customer service, and event culture.

Develop specific and measurable targets for all IT services to ensure quality and efficiency Monitor and track service performance against agreed Service Level Agreements (SLAs) Manage and optimize team rosters and schedules to ensure 24/7 service availability Lead people management activities including team coordination, performance monitoring, and training Coordinate with stakeholders to address service issues and implement continuous improvement plans Ensure compliance with CMM Level 5 processes and best practices Be flexible to work in rotational shifts as per business needs

Seasoned HR/IR professional who has handled factory operations Hiring staff, workers, contract workers, Manage time office, anddisciplinary issues, grievances, employee welfare, Labour Laws, salary inputs, Manage third party services, OHSAS, ISO

Role & responsibilities 6 Days working Shift time:- 8:30-5:30 pm. Location- Western Line. The Customer Service Team Leader develops and delivers the service levels required to provide the customer with the best experience possible, to stimulate customer retention and generate additional opportunities. The Team Leader leads the customer service team to consistently exceed the customers expectation and provides transparent communication and information. Key Responsibilities: The list of responsibilities below is not a definitive list and is subject to change as the business needs deem necessary. You may be required to undertake differing tasks within your capability. General and Task Management: Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organizational efficiency. Co-ordinate the activities of the Customer Service team; provide support and advice to team members. Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers. Evaluate customer feedback and identify ways to maximise customer satisfaction. Ensure that standard operating procedures are documented and maintained. Produce written reports when required to do so.

Operations Analyst: Role Overview As an Operations Analyst , you'll be a vital part of our team, ensuring smooth and efficient operations across multiple cities. We're looking for a hardworking and enterprising individual with excellent analytical and communication skills . You'll need an ingenious, scientific approach to problems and a strong outcome-oriented point of view . Demonstrated experience in managing operations is a must. Key Responsibilities Inspection Coordination : Ensure seamless inspection alignment and timely execution across 10 cities. Inspector Feedback Loop : Engage with inspectors to gather follow-up information and insights. Coordination : Work closely with Lead Owners for scheduling, updates, and operational synchronization. Roster Management : Create and manage inspector rosters to guarantee optimal coverage and efficiency. Inspection Scheduling : Maintain and monitor the inspection scheduler for accurate tracking. Daily Reporting : Keep reports updated with daily scheduled and completed inspections. Communication : Utilize strong verbal and written communication skills to serve as the operational bridge between teams. Availability : This role requires a 6-day work week , and you should be available for all operational calls as needed. Requirements 1 to 5 years of experience in hub/warehouse operations . Team handling experience is mandatory . Graduation degree . Ability to think creatively about business problems and devise effective solutions. Ability to thrive in a high-pressure environment .