Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: As the Regional Sales Manager - SAARC, your major responsibilities include developing new business, maintaining existing customer accounts and establishing solid relationships with major companies in the Broadcast, Cable, Rental, OB, Studio, Sports, Corporate, Government and Educational sectors of Live Video Production Markets, that have been assigned to you. You are responsible for establishing productive working relationships with Ross Video’s Channel Partners within the region. You will prepare and conduct technical presentations and demonstrations at customer visits as well as conferences and tradeshows as required. Approximately 50% of your time will be spent travelling to customers and potential customers’ facilities providing information and support as required. You will also prepare reports, forecasts, and handle all aspects of account maintenance, as well as ensuring Ross Way To Sell disciplines are followed, including Salesforce management. We welcome applications from across the SAARC region, with a particular focus on candidates based in Delhi and Mumbai, where the role will be based. Take the leap – apply today! Who you report to: General Manager - SAARC What we offer : Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Negotiate and closes sales Builds and nurtures relationships with end users Delivers sales presentations to clients and business partners in the territory Develops and implements strategic sales plans to accommodate corporate and individual territorial goals Adheres to and follows the Ross Video code of ethics Develops and maintains sales forecasting activities and assists in setting of territory sales goals with business partners Performs market analysis to determine customer needs and pricing strategies Directs channel development activity in the territory and coordinates sales distribution by establishing business partner territories, quotas and goals Meets monthly order targets Assists in directing marketing resources to establish Ross Video products in the region Represents company at trade association meetings and exhibitions Assists in coordination and liaison between sales department and other sales related units Assists other departments within organization to prepare marketing plans specific to the territory Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Monitors and evaluates the activities and products of the competition Assist in resolution of customer complaints regarding equipment, supplies, and services Follows company policies and procedures Performs other related duties as required Who you are: 8+ years’ experience within the broadcast, live production or related industry Experience working at a reseller and/or as an Account Manager or Regional Sales Manager for a manufacturer Successful track record selling & marketing broadcast and/or video production equipment Ability to negotiate and manage complex sales through effective completion Excellent teamwork, communication and interpersonal skills Strong Organizational Skills Good to have Bachelor of Engineering / Bachelor of Technology in Engineering and/or MBA degree Organized, positive and determined Passionate about Ross Video broadcast solutions High tolerance of ambiguity Attention to detail Team oriented Problem solver Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Show more Show less
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: As the Regional Sales Manager - SAARC, your major responsibilities include developing new business, maintaining existing customer accounts and establishing solid relationships with major companies in the Broadcast, Cable, Rental, OB, Studio, Sports, Corporate, Government and Educational sectors of Live Video Production Markets, that have been assigned to you. You are responsible for establishing productive working relationships with Ross Video’s Channel Partners within the region. You will prepare and conduct technical presentations and demonstrations at customer visits as well as conferences and tradeshows as required. Approximately 50% of your time will be spent travelling to customers and potential customers’ facilities providing information and support as required. You will also prepare reports, forecasts, and handle all aspects of account maintenance, as well as ensuring Ross Way To Sell disciplines are followed, including Salesforce management. We welcome applications from across the SAARC region, with a particular focus on candidates based in Delhi and Mumbai, where the role will be based. Take the leap – apply today! Who you report to: General Manager - SAARC What we offer : Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Negotiate and closes sales Builds and nurtures relationships with end users Delivers sales presentations to clients and business partners in the territory Develops and implements strategic sales plans to accommodate corporate and individual territorial goals Adheres to and follows the Ross Video code of ethics Develops and maintains sales forecasting activities and assists in setting of territory sales goals with business partners Performs market analysis to determine customer needs and pricing strategies Directs channel development activity in the territory and coordinates sales distribution by establishing business partner territories, quotas and goals Meets monthly order targets Assists in directing marketing resources to establish Ross Video products in the region Represents company at trade association meetings and exhibitions Assists in coordination and liaison between sales department and other sales related units Assists other departments within organization to prepare marketing plans specific to the territory Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Monitors and evaluates the activities and products of the competition Assist in resolution of customer complaints regarding equipment, supplies, and services Follows company policies and procedures Performs other related duties as required Who you are: 8+ years’ experience within the broadcast, live production or related industry Experience working at a reseller and/or as an Account Manager or Regional Sales Manager for a manufacturer Successful track record selling & marketing broadcast and/or video production equipment Ability to negotiate and manage complex sales through effective completion Excellent teamwork, communication and interpersonal skills Strong Organizational Skills Good to have Bachelor of Engineering / Bachelor of Technology in Engineering and/or MBA degree Organized, positive and determined Passionate about Ross Video broadcast solutions High tolerance of ambiguity Attention to detail Team oriented Problem solver Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Show more Show less
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: The Technical Commissioning Specialist supports the successful deployment of Ross Video solutions across the SAARC region. Working closely with the Sales and Services teams, this role ensures our solutions are properly commissioned to meet our customer expectations. The Specialist also delivers training, assists with demonstrations, and provides technical support, acting as a key technical ambassador for Ross Video. Focused on delivering outstanding service, the role is critical to ensuring a smooth customer experience and strengthening Ross Video’s presence in the SAARC market. Who you report to: General Manager - SAARC What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Technical Commissioning Install and commission Ross Video’s solutions at customer sites, ensuring full operational and technical functionality. Prepare, configure, and test all equipment prior to customer-facing activities, including customer training sessions. Troubleshoot and resolve technical and operational issues at customer facilities. Respond to technical support communication from the customer and follow established documentation and escalation procedures. Support project implementation teams as required. Assist with setup and provide on-site support at tradeshows and roadshows, as needed. Training Deliver technical training to customers on-site, and via remote/online sessions. Conduct internal training sessions for Ross Video employees to maintain and grow technical competencies. Prepare, maintain, and test training and technical equipment in India to ensure readiness for all sessions. Technical Support Research, diagnose, and troubleshoot customer issues, identifying effective resolutions. Provide prompt, accurate technical feedback and support to customers. Record and close all support interactions using the Zendesk platform, adhering to Global Technical Support processes. Escalate unresolved issues to the appropriate internal teams for resolution. Prepare accurate and timely reports on service activities and support cases. Create and maintain technical notes and knowledge base articles to support ongoing learning and issue resolution. Expedite the return of materials from customer sites for replacement or repairs when necessary. Who you are: Traits Well-organized, very detail oriented, positive, determined, and able to work on multiple projects simultaneously. Able to envision entire projects and look for problem areas, High initiative, resourceful and well-developed analytical skills. Must be able to work with a team as well as independently. Ability to clearly communicate ideas to various audiences. Ability to function is highly stressful situations. Ability to learn quickly. Experience Excellent trouble shooting and debugging skills of Live Production systems. Knowledge of Ross Video products would be a definite asset. Exceptional knowledge of Microsoft Office Word, Excel and Powerpoint. Excellent Organizational skills Excellent problem solving and prioritization skills. A driving desire to get the job done. Excellent interpersonal and observational skills. Experience of providing online commissioning and technical training. Travel required 50% of the time (short-notice and international trips) Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Show more Show less
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: The Technical Commissioning Specialist supports the successful deployment of Ross Video solutions across the SAARC region. Working closely with the Sales and Services teams, this role ensures our solutions are properly commissioned to meet our customer expectations. The Specialist also delivers training, assists with demonstrations, and provides technical support, acting as a key technical ambassador for Ross Video. Focused on delivering outstanding service, the role is critical to ensuring a smooth customer experience and strengthening Ross Video’s presence in the SAARC market. Who you report to: General Manager - SAARC What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Technical Commissioning Install and commission Ross Video’s solutions at customer sites, ensuring full operational and technical functionality. Prepare, configure, and test all equipment prior to customer-facing activities, including customer training sessions. Troubleshoot and resolve technical and operational issues at customer facilities. Respond to technical support communication from the customer and follow established documentation and escalation procedures. Support project implementation teams as required. Assist with setup and provide on-site support at tradeshows and roadshows, as needed. Training Deliver technical training to customers on-site, and via remote/online sessions. Conduct internal training sessions for Ross Video employees to maintain and grow technical competencies. Prepare, maintain, and test training and technical equipment in India to ensure readiness for all sessions. Technical Support Research, diagnose, and troubleshoot customer issues, identifying effective resolutions. Provide prompt, accurate technical feedback and support to customers. Record and close all support interactions using the Zendesk platform, adhering to Global Technical Support processes. Escalate unresolved issues to the appropriate internal teams for resolution. Prepare accurate and timely reports on service activities and support cases. Create and maintain technical notes and knowledge base articles to support ongoing learning and issue resolution. Expedite the return of materials from customer sites for replacement or repairs when necessary. Who you are: Traits Well-organized, very detail oriented, positive, determined, and able to work on multiple projects simultaneously. Able to envision entire projects and look for problem areas, High initiative, resourceful and well-developed analytical skills. Must be able to work with a team as well as independently. Ability to clearly communicate ideas to various audiences. Ability to function is highly stressful situations. Ability to learn quickly. Experience Excellent trouble shooting and debugging skills of Live Production systems. Knowledge of Ross Video products would be a definite asset. Exceptional knowledge of Microsoft Office Word, Excel and Powerpoint. Excellent Organizational skills Excellent problem solving and prioritization skills. A driving desire to get the job done. Excellent interpersonal and observational skills. Experience of providing online commissioning and technical training. Travel required 50% of the time (short-notice and international trips) Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: As the Regional Sales Manager - SAARC, your major responsibilities include developing new business, maintaining existing customer accounts and establishing solid relationships with major companies in the Broadcast, Cable, Rental, OB, Studio, Sports, Corporate, Government and Educational sectors of Live Video Production Markets, that have been assigned to you. You are responsible for establishing productive working relationships with Ross Video’s Channel Partners within the region. You will prepare and conduct technical presentations and demonstrations at customer visits as well as conferences and tradeshows as required. Approximately 50% of your time will be spent travelling to customers and potential customers’ facilities providing information and support as required. You will also prepare reports, forecasts, and handle all aspects of account maintenance, as well as ensuring Ross Way To Sell disciplines are followed, including Salesforce management. We welcome applications from across the SAARC region, with a particular focus on candidates based in Delhi and Mumbai, where the role will be based. Take the leap – apply today! Who you report to: General Manager - SAARC What we offer : Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Negotiate and closes sales Builds and nurtures relationships with end users Delivers sales presentations to clients and business partners in the territory Develops and implements strategic sales plans to accommodate corporate and individual territorial goals Adheres to and follows the Ross Video code of ethics Develops and maintains sales forecasting activities and assists in setting of territory sales goals with business partners Performs market analysis to determine customer needs and pricing strategies Directs channel development activity in the territory and coordinates sales distribution by establishing business partner territories, quotas and goals Meets monthly order targets Assists in directing marketing resources to establish Ross Video products in the region Represents company at trade association meetings and exhibitions Assists in coordination and liaison between sales department and other sales related units Assists other departments within organization to prepare marketing plans specific to the territory Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Monitors and evaluates the activities and products of the competition Assist in resolution of customer complaints regarding equipment, supplies, and services Follows company policies and procedures Performs other related duties as required Who you are: 8+ years’ experience within the broadcast, live production or related industry Experience working at a reseller and/or as an Account Manager or Regional Sales Manager for a manufacturer Successful track record selling & marketing broadcast and/or video production equipment Ability to negotiate and manage complex sales through effective completion Excellent teamwork, communication and interpersonal skills Strong Organizational Skills Good to have Bachelor of Engineering / Bachelor of Technology in Engineering and/or MBA degree Organized, positive and determined Passionate about Ross Video broadcast solutions High tolerance of ambiguity Attention to detail Team oriented Problem solver Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: As the Regional Sales Manager - SAARC, your major responsibilities include developing new business, maintaining existing customer accounts and establishing solid relationships with major companies in the Broadcast, Cable, Rental, OB, Studio, Sports, Corporate, Government and Educational sectors of Live Video Production Markets, that have been assigned to you. You are responsible for establishing productive working relationships with Ross Video’s Channel Partners within the region. You will prepare and conduct technical presentations and demonstrations at customer visits as well as conferences and tradeshows as required. Approximately 50% of your time will be spent travelling to customers and potential customers’ facilities providing information and support as required. You will also prepare reports, forecasts, and handle all aspects of account maintenance, as well as ensuring Ross Way To Sell disciplines are followed, including Salesforce management. We welcome applications from across the SAARC region, with a particular focus on candidates based in Delhi and Mumbai, where the role will be based. Take the leap – apply today! Who you report to: General Manager - SAARC What we offer : Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Negotiate and closes sales Builds and nurtures relationships with end users Delivers sales presentations to clients and business partners in the territory Develops and implements strategic sales plans to accommodate corporate and individual territorial goals Adheres to and follows the Ross Video code of ethics Develops and maintains sales forecasting activities and assists in setting of territory sales goals with business partners Performs market analysis to determine customer needs and pricing strategies Directs channel development activity in the territory and coordinates sales distribution by establishing business partner territories, quotas and goals Meets monthly order targets Assists in directing marketing resources to establish Ross Video products in the region Represents company at trade association meetings and exhibitions Assists in coordination and liaison between sales department and other sales related units Assists other departments within organization to prepare marketing plans specific to the territory Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Monitors and evaluates the activities and products of the competition Assist in resolution of customer complaints regarding equipment, supplies, and services Follows company policies and procedures Performs other related duties as required Who you are: 8+ years’ experience within the broadcast, live production or related industry Experience working at a reseller and/or as an Account Manager or Regional Sales Manager for a manufacturer Successful track record selling & marketing broadcast and/or video production equipment Ability to negotiate and manage complex sales through effective completion Excellent teamwork, communication and interpersonal skills Strong Organizational Skills Good to have Bachelor of Engineering / Bachelor of Technology in Engineering and/or MBA degree Organized, positive and determined Passionate about Ross Video broadcast solutions High tolerance of ambiguity Attention to detail Team oriented Problem solver Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
As a Technical Commissioning Specialist at Ross Video, you will play a crucial role in supporting the successful deployment of Ross Video solutions across the SAARC region. You will collaborate closely with the Sales and Services teams to ensure that our solutions are properly commissioned to meet customer expectations. Your responsibilities will include delivering training, assisting with demonstrations, providing technical support, and acting as a key technical ambassador for Ross Video. Your dedication to delivering outstanding service will be instrumental in ensuring a smooth customer experience and enhancing Ross Video's presence in the SAARC market. Reporting directly to the General Manager - SAARC, you will have the opportunity to work in a dynamic and supportive environment. Ross Video offers competitive salaries, comprehensive health plans, and a range of perks designed to help you excel in your role. These perks include flexible hours, generous paid time off, a fitness/wellness allowance, an employee share ownership program, development support, and engaging social activities and events that foster a sense of belonging within the Ross Video family. Your core responsibilities will revolve around technical commissioning, training, and technical support. You will be responsible for installing and commissioning Ross Video solutions at customer sites, ensuring full operational and technical functionality. Additionally, you will conduct technical training sessions for customers both on-site and remotely, as well as internal training sessions for Ross Video employees to enhance technical competencies. Your troubleshooting skills will be put to the test as you research, diagnose, and resolve customer issues promptly and effectively. To excel in this role, you must be well-organized, detail-oriented, positive, and determined. You should possess strong analytical skills, the ability to work on multiple projects simultaneously, and the capacity to communicate ideas clearly to diverse audiences. Experience in trouble shooting and debugging Live Production systems, knowledge of Ross Video products, and proficiency in Microsoft Office applications are highly desirable. Your willingness to travel, including short-notice and international trips, is essential as part of this role. If you are a proactive individual with a passion for delivering exceptional service and are eager to contribute to the growth and success of Ross Video in the SAARC region, we encourage you to apply for this exciting opportunity. Join us in creating cutting-edge products that make a difference in the world of live events and broadcasting.,
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: As the Regional Sales Manager - SAARC, your major responsibilities include developing new business, maintaining existing customer accounts and establishing solid relationships with major companies in the Broadcast, Cable, Rental, OB, Studio, Sports, Corporate, Government and Educational sectors of Live Video Production Markets, that have been assigned to you. You are responsible for establishing productive working relationships with Ross Video’s Channel Partners within the region. You will prepare and conduct technical presentations and demonstrations at customer visits as well as conferences and tradeshows as required. Approximately 50% of your time will be spent travelling to customers and potential customers’ facilities providing information and support as required. You will also prepare reports, forecasts, and handle all aspects of account maintenance, as well as ensuring Ross Way To Sell disciplines are followed, including Salesforce management. We welcome applications from across the SAARC region, with a particular focus on candidates based in Delhi and Mumbai, where the role will be based. Take the leap – apply today! Who you report to: General Manager - SAARC What we offer : Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Negotiate and closes sales Builds and nurtures relationships with end users Delivers sales presentations to clients and business partners in the territory Develops and implements strategic sales plans to accommodate corporate and individual territorial goals Adheres to and follows the Ross Video code of ethics Develops and maintains sales forecasting activities and assists in setting of territory sales goals with business partners Performs market analysis to determine customer needs and pricing strategies Directs channel development activity in the territory and coordinates sales distribution by establishing business partner territories, quotas and goals Meets monthly order targets Assists in directing marketing resources to establish Ross Video products in the region Represents company at trade association meetings and exhibitions Assists in coordination and liaison between sales department and other sales related units Assists other departments within organization to prepare marketing plans specific to the territory Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Monitors and evaluates the activities and products of the competition Assist in resolution of customer complaints regarding equipment, supplies, and services Follows company policies and procedures Performs other related duties as required Who you are: 8+ years’ experience within the broadcast, live production or related industry Experience working at a reseller and/or as an Account Manager or Regional Sales Manager for a manufacturer Successful track record selling & marketing broadcast and/or video production equipment Ability to negotiate and manage complex sales through effective completion Excellent teamwork, communication and interpersonal skills Strong Organizational Skills Good to have Bachelor of Engineering / Bachelor of Technology in Engineering and/or MBA degree Organized, positive and determined Passionate about Ross Video broadcast solutions High tolerance of ambiguity Attention to detail Team oriented Problem solver Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: As the Regional Sales Manager - SAARC, your major responsibilities include developing new business, maintaining existing customer accounts and establishing solid relationships with major companies in the Broadcast, Cable, Rental, OB, Studio, Sports, Corporate, Government and Educational sectors of Live Video Production Markets, that have been assigned to you. You are responsible for establishing productive working relationships with Ross Video’s Channel Partners within the region. You will prepare and conduct technical presentations and demonstrations at customer visits as well as conferences and tradeshows as required. Approximately 50% of your time will be spent travelling to customers and potential customers’ facilities providing information and support as required. You will also prepare reports, forecasts, and handle all aspects of account maintenance, as well as ensuring Ross Way To Sell disciplines are followed, including Salesforce management. We welcome applications from across the SAARC region, with a particular focus on candidates based in Delhi and Mumbai, where the role will be based. Take the leap – apply today! Who you report to: General Manager - SAARC What we offer : Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Negotiate and closes sales Builds and nurtures relationships with end users Delivers sales presentations to clients and business partners in the territory Develops and implements strategic sales plans to accommodate corporate and individual territorial goals Adheres to and follows the Ross Video code of ethics Develops and maintains sales forecasting activities and assists in setting of territory sales goals with business partners Performs market analysis to determine customer needs and pricing strategies Directs channel development activity in the territory and coordinates sales distribution by establishing business partner territories, quotas and goals Meets monthly order targets Assists in directing marketing resources to establish Ross Video products in the region Represents company at trade association meetings and exhibitions Assists in coordination and liaison between sales department and other sales related units Assists other departments within organization to prepare marketing plans specific to the territory Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Monitors and evaluates the activities and products of the competition Assist in resolution of customer complaints regarding equipment, supplies, and services Follows company policies and procedures Performs other related duties as required Who you are: 8+ years’ experience within the broadcast, live production or related industry Experience working at a reseller and/or as an Account Manager or Regional Sales Manager for a manufacturer Successful track record selling & marketing broadcast and/or video production equipment Ability to negotiate and manage complex sales through effective completion Excellent teamwork, communication and interpersonal skills Strong Organizational Skills Good to have Bachelor of Engineering / Bachelor of Technology in Engineering and/or MBA degree Organized, positive and determined Passionate about Ross Video broadcast solutions High tolerance of ambiguity Attention to detail Team oriented Problem solver Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: The Technical Commissioning Specialist supports the successful deployment of Ross Video solutions across the SAARC region. Working closely with the Sales and Services teams, this role ensures our solutions are properly commissioned to meet our customer expectations. The Specialist also delivers training, assists with demonstrations, and provides technical support, acting as a key technical ambassador for Ross Video. Focused on delivering outstanding service, the role is critical to ensuring a smooth customer experience and strengthening Ross Video’s presence in the SAARC market. Who you report to: General Manager - SAARC What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Technical Commissioning Install and commission Ross Video’s solutions at customer sites, ensuring full operational and technical functionality. Prepare, configure, and test all equipment prior to customer-facing activities, including customer training sessions. Troubleshoot and resolve technical and operational issues at customer facilities. Respond to technical support communication from the customer and follow established documentation and escalation procedures. Support project implementation teams as required. Assist with setup and provide on-site support at tradeshows and roadshows, as needed. Training Deliver technical training to customers on-site, and via remote/online sessions. Conduct internal training sessions for Ross Video employees to maintain and grow technical competencies. Prepare, maintain, and test training and technical equipment in India to ensure readiness for all sessions. Technical Support Research, diagnose, and troubleshoot customer issues, identifying effective resolutions. Provide prompt, accurate technical feedback and support to customers. Record and close all support interactions using the Zendesk platform, adhering to Global Technical Support processes. Escalate unresolved issues to the appropriate internal teams for resolution. Prepare accurate and timely reports on service activities and support cases. Create and maintain technical notes and knowledge base articles to support ongoing learning and issue resolution. Expedite the return of materials from customer sites for replacement or repairs when necessary. Who you are: Traits Well-organized, very detail oriented, positive, determined, and able to work on multiple projects simultaneously. Able to envision entire projects and look for problem areas, High initiative, resourceful and well-developed analytical skills. Must be able to work with a team as well as independently. Ability to clearly communicate ideas to various audiences. Ability to function is highly stressful situations. Ability to learn quickly. Experience Excellent trouble shooting and debugging skills of Live Production systems. Knowledge of Ross Video products would be a definite asset. Exceptional knowledge of Microsoft Office Word, Excel and Powerpoint. Excellent Organizational skills Excellent problem solving and prioritization skills. A driving desire to get the job done. Excellent interpersonal and observational skills. Experience of providing online commissioning and technical training. Travel required 50% of the time (short-notice and international trips) Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: The Technical Commissioning Specialist supports the successful deployment of Ross Video solutions across the SAARC region. Working closely with the Sales and Services teams, this role ensures our solutions are properly commissioned to meet our customer expectations. The Specialist also delivers training, assists with demonstrations, and provides technical support, acting as a key technical ambassador for Ross Video. Focused on delivering outstanding service, the role is critical to ensuring a smooth customer experience and strengthening Ross Video’s presence in the SAARC market. Who you report to: General Manager - SAARC What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Technical Commissioning Install and commission Ross Video’s solutions at customer sites, ensuring full operational and technical functionality. Prepare, configure, and test all equipment prior to customer-facing activities, including customer training sessions. Troubleshoot and resolve technical and operational issues at customer facilities. Respond to technical support communication from the customer and follow established documentation and escalation procedures. Support project implementation teams as required. Assist with setup and provide on-site support at tradeshows and roadshows, as needed. Training Deliver technical training to customers on-site, and via remote/online sessions. Conduct internal training sessions for Ross Video employees to maintain and grow technical competencies. Prepare, maintain, and test training and technical equipment in India to ensure readiness for all sessions. Technical Support Research, diagnose, and troubleshoot customer issues, identifying effective resolutions. Provide prompt, accurate technical feedback and support to customers. Record and close all support interactions using the Zendesk platform, adhering to Global Technical Support processes. Escalate unresolved issues to the appropriate internal teams for resolution. Prepare accurate and timely reports on service activities and support cases. Create and maintain technical notes and knowledge base articles to support ongoing learning and issue resolution. Expedite the return of materials from customer sites for replacement or repairs when necessary. Who you are: Traits Well-organized, very detail oriented, positive, determined, and able to work on multiple projects simultaneously. Able to envision entire projects and look for problem areas, High initiative, resourceful and well-developed analytical skills. Must be able to work with a team as well as independently. Ability to clearly communicate ideas to various audiences. Ability to function is highly stressful situations. Ability to learn quickly. Experience Excellent trouble shooting and debugging skills of Live Production systems. Knowledge of Ross Video products would be a definite asset. Exceptional knowledge of Microsoft Office Word, Excel and Powerpoint. Excellent Organizational skills Excellent problem solving and prioritization skills. A driving desire to get the job done. Excellent interpersonal and observational skills. Experience of providing online commissioning and technical training. Travel required 50% of the time (short-notice and international trips) Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: The Inside Sales Specialist – SAARC is a hands-on role that plays an active part in helping develop Ross Video’s pipeline for revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. As a direct extension of our front-line group of Regional Sales Managers, the Inside Sales Specialist facilitates SAARC sales opportunities with both end users and via Ross’ authorized business partner network. The Inside Sales Specialist has a key role in the Ross Video SAARC Sales Team, reporting to the General Manager - SAARC. Who you report to: General Manager - SAARC What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Support sales efforts across assigned territories by preparing quotations, highlighting product/service value, and guiding clients to facilitate the purchase of Ross solutions. Build and strengthen customer relationships through proactive communication, addressing inquiries, ensuring satisfaction, identifying growth opportunities, and expanding business through cross-sell, upsell and new customer acquisition. Collaborate with Regional Sales Managers to apply and implement opportunity specific sales approaches guided by the Ross Way To Sell (RWTS) methodology. Manage pipeline activities, opportunity tracking, and accurate forecasting to ensure clean and timely order flow. Coordinate with internal team to support order processing, issue resolution, and smooth sales operations. Support General Manager and Regional Sales Manager with sales reviews, forecasting, and data analysis by providing insights that aid decision-making, while leveraging Commercial Ops Specialists for report creation when needed. Handle inbound prospect calls, identify key decision makers, and initiate the sales process to convert leads into opportunities. Stay updated on industry trends, competitor activities, and market conditions to keep abreast of technological developments. Assist in sales presentations, activities, and events such as trade shows, exhibits, and other engagements as needed. Assist with ad-hoc tasks and responsibilities as assigned by management. Who you are: Five years’ experience within a sales organisation. Demonstrated ability to convert prospects and close deals to exceed sales targets. Solid experience in opportunity qualification, planning, account development, and time management. Experience in sales forecasting & pipeline management. Practical knowledge of sales principles, methods, practices, and techniques. Experience selling video production equipment. Strong problem identification and objection resolution skills. Demonstrated ability to build and maintain lasting relationships with customers. Exceptional verbal communication and presentation skills. Strong communication skills. Desire to constructively contribute to a team environment. Ability to occasionally travel and attend sales events or exhibits. Practical knowledge of inside sales principles, methods, practices, and techniques. Experience selling broadcast equipment is an advantage. Familiarity with the key components used in broadcast electronics applications is an advantage. Strong problem identification and objection resolution skills. Demonstrated ability to build and maintain lasting relationships with customers. Exceptional verbal communication and presentation skills. Strong written communication skills. Self-motivated, with high energy and an engaging level of enthusiasm. Willingness to learn. Strong team player. Strong organization and communication skills. Ability to schedule duties/projects (multi-task). Ability to work unsupervised, attention to detail and an evident work ethic. Desire to constructively contribute to a team environment. Ability to thrive in stressful situations. Bonus points if you have the following: Experience with customer relationship management (CRM) software such as Salesforce.com. Familiarity with the key components used in video production technology. Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: The Solutions Architect is a critical member of the SAARC Sales team. This role serves as a key technical resource, demonstrating expert-level knowledge of Ross Video's products and solutions. The Solutions Architect is responsible for scoping and designing complex technical solutions tailored to meet customer requirements across SAARC and within multiple verticals including traditional broadcast, government, education, corporate and house of worship. This position requires a unique blend of solution architecture expertise, customer-facing "soft" skills, and pre-sales experience. The Solutions Architect regularly interacts with prospects, partners, consultants, as well as internal teams—such as sales, product development, project management, and technical support—to ensure that the solutions specified are both supported and maintainable. Who you report to: General Manager - SAARC What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Participates in and contributes to sales opportunities driven by the Business Development Managers and Regional Sales Managers, prioritizing efforts based on maximizing total impact on the team's productivity. Design and review solutions based on technical RFP/Tender specifications. Develop and review highly customized, scalable solution architectures that address intricate customer specifications and set new standards for technical excellence in the Broadcast and Corporate industries Coordinates closely with Ross' internal Sales team and business partners to design solutions to meet customers' business requirements. Engages in customer-facing product presentations, demos, training, and workflow guidance to end-users and business partners at customer premises or tradeshows. Pre-sales technical engineering and project management. Ensures the product line's sales and marketing follow the Ross Video Code of Ethics. Works on systems-oriented and highly technical projects. Creates conceptual sales drawings that capture the spirit of specific opportunities while also creating general variations for use by other groups at Ross. Assists sales team during project discovery calls. Helps to prepare world-class customer-facing proposal supplements. Acts as a "Technical Evangelist" to help build trust and inspiration with our partners and customers. Provides client feedback to product teams regarding product & application requirements. Who you are: Minimum 5 years of combined pre-sales experience, systems application, or product specialist experience. Bachelor’s degree in Engineering, Broadcast Technology, or related field. Record of achievement and technical solution expertise in a customer-facing environment. Knowledge/experience in studio/broadcast/live event video production, broadcast video system design/engineering, or equivalent. Possess strong knowledge of industry standard protocols, connectors and terminations. Strong knowledge of MS Word, Excel, PowerPoint and Visio/AutoCAD. Excellent communication & presentation Skills. Must be proficient in both Desktop and Server Networking practices. Able to work co-operatively with and across all company departments, and across time zones. Possess strong and creative problem-solving traits. Working knowledge of Salesforce or similar CRM programs. Bonus points if you have the following: Additional education through courses in Broadcast and closely related field is desirable Familiarity with Ross Video products and solutions is a plus. Knowledge of IT, IP-based workflows, REMI, virtualized environments and broadcast systems is a plus. Prior knowledge of Salesforce or similar CRM systems will be an asset. The ideal candidate will be solutions-orientated, organized, self-motivated and thrive in a collaborative environment. Other: Must possess a valid driver’s license and passport Must be able to travel up to 50% (short-notice and international trips). Must reside in Delhi NCR region, India. Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: The Inside Sales Specialist – SAARC is a hands-on role that plays an active part in helping develop Ross Video’s pipeline for revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. As a direct extension of our front-line group of Regional Sales Managers, the Inside Sales Specialist facilitates SAARC sales opportunities with both end users and via Ross’ authorized business partner network. The Inside Sales Specialist has a key role in the Ross Video SAARC Sales Team, reporting to the General Manager - SAARC. Who you report to: General Manager - SAARC What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Support sales efforts across assigned territories by preparing quotations, highlighting product/service value, and guiding clients to facilitate the purchase of Ross solutions. Build and strengthen customer relationships through proactive communication, addressing inquiries, ensuring satisfaction, identifying growth opportunities, and expanding business through cross-sell, upsell and new customer acquisition. Collaborate with Regional Sales Managers to apply and implement opportunity specific sales approaches guided by the Ross Way To Sell (RWTS) methodology. Manage pipeline activities, opportunity tracking, and accurate forecasting to ensure clean and timely order flow. Coordinate with internal team to support order processing, issue resolution, and smooth sales operations. Support General Manager and Regional Sales Manager with sales reviews, forecasting, and data analysis by providing insights that aid decision-making, while leveraging Commercial Ops Specialists for report creation when needed. Handle inbound prospect calls, identify key decision makers, and initiate the sales process to convert leads into opportunities. Stay updated on industry trends, competitor activities, and market conditions to keep abreast of technological developments. Assist in sales presentations, activities, and events such as trade shows, exhibits, and other engagements as needed. Assist with ad-hoc tasks and responsibilities as assigned by management. Who you are: Five years’ experience within a sales organisation. Demonstrated ability to convert prospects and close deals to exceed sales targets. Solid experience in opportunity qualification, planning, account development, and time management. Experience in sales forecasting & pipeline management. Practical knowledge of sales principles, methods, practices, and techniques. Experience selling video production equipment. Strong problem identification and objection resolution skills. Demonstrated ability to build and maintain lasting relationships with customers. Exceptional verbal communication and presentation skills. Strong communication skills. Desire to constructively contribute to a team environment. Ability to occasionally travel and attend sales events or exhibits. Practical knowledge of inside sales principles, methods, practices, and techniques. Experience selling broadcast equipment is an advantage. Familiarity with the key components used in broadcast electronics applications is an advantage. Strong problem identification and objection resolution skills. Demonstrated ability to build and maintain lasting relationships with customers. Exceptional verbal communication and presentation skills. Strong written communication skills. Self-motivated, with high energy and an engaging level of enthusiasm. Willingness to learn. Strong team player. Strong organization and communication skills. Ability to schedule duties/projects (multi-task). Ability to work unsupervised, attention to detail and an evident work ethic. Desire to constructively contribute to a team environment. Ability to thrive in stressful situations. Bonus points if you have the following: Experience with customer relationship management (CRM) software such as Salesforce.com. Familiarity with the key components used in video production technology. Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: The Solutions Architect is a critical member of the SAARC Sales team. This role serves as a key technical resource, demonstrating expert-level knowledge of Ross Video's products and solutions. The Solutions Architect is responsible for scoping and designing complex technical solutions tailored to meet customer requirements across SAARC and within multiple verticals including traditional broadcast, government, education, corporate and house of worship. This position requires a unique blend of solution architecture expertise, customer-facing "soft" skills, and pre-sales experience. The Solutions Architect regularly interacts with prospects, partners, consultants, as well as internal teams—such as sales, product development, project management, and technical support—to ensure that the solutions specified are both supported and maintainable. Who you report to: General Manager - SAARC What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Participates in and contributes to sales opportunities driven by the Business Development Managers and Regional Sales Managers, prioritizing efforts based on maximizing total impact on the team's productivity. Design and review solutions based on technical RFP/Tender specifications. Develop and review highly customized, scalable solution architectures that address intricate customer specifications and set new standards for technical excellence in the Broadcast and Corporate industries Coordinates closely with Ross' internal Sales team and business partners to design solutions to meet customers' business requirements. Engages in customer-facing product presentations, demos, training, and workflow guidance to end-users and business partners at customer premises or tradeshows. Pre-sales technical engineering and project management. Ensures the product line's sales and marketing follow the Ross Video Code of Ethics. Works on systems-oriented and highly technical projects. Creates conceptual sales drawings that capture the spirit of specific opportunities while also creating general variations for use by other groups at Ross. Assists sales team during project discovery calls. Helps to prepare world-class customer-facing proposal supplements. Acts as a "Technical Evangelist" to help build trust and inspiration with our partners and customers. Provides client feedback to product teams regarding product & application requirements. Who you are: Minimum 5 years of combined pre-sales experience, systems application, or product specialist experience. Bachelor’s degree in Engineering, Broadcast Technology, or related field. Record of achievement and technical solution expertise in a customer-facing environment. Knowledge/experience in studio/broadcast/live event video production, broadcast video system design/engineering, or equivalent. Possess strong knowledge of industry standard protocols, connectors and terminations. Strong knowledge of MS Word, Excel, PowerPoint and Visio/AutoCAD. Excellent communication & presentation Skills. Must be proficient in both Desktop and Server Networking practices. Able to work co-operatively with and across all company departments, and across time zones. Possess strong and creative problem-solving traits. Working knowledge of Salesforce or similar CRM programs. Bonus points if you have the following: Additional education through courses in Broadcast and closely related field is desirable Familiarity with Ross Video products and solutions is a plus. Knowledge of IT, IP-based workflows, REMI, virtualized environments and broadcast systems is a plus. Prior knowledge of Salesforce or similar CRM systems will be an asset. The ideal candidate will be solutions-orientated, organized, self-motivated and thrive in a collaborative environment. Other: Must possess a valid driver’s license and passport Must be able to travel up to 50% (short-notice and international trips). Must reside in Delhi NCR region, India. Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: As the Senior Project Manager – Spidercam, you will be the champion for the spidercam product line mainly focused on India, but also looking after surrounding regions (mainly SAARC region). You are responsible for the planning and execution of all cable camera rental projects in the region with the goal of meeting budgeted pricing and delivering a successful outcome for the customer. In addition you take care of internal and external technical project management, preparing and ensuring the right equipment and crew are ready on-time, delivering value to our customers while maintaining the highest quality standard for the product. Who you report to: Managing Director, Spidercam Germany What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Business Development & Pre-sales: Assess regional market dynamic and reports back to rental and management team. Assists with business development efforts in the region. Is main contact for rental inquiries Prepares quotes for upcoming productions and maintains visibility in SalesForce. Negotiates conditions with clients and contractors Double-checks quotes (4 eye principle) with managing director Operations Plans site surveys Schedules crew Liaise and contract crew Prepares call sheets / itineraries Keeps track of production arrangements Technician or Coordinator on Job Cross-departmental work according to competence and requirements Suggests improvements to existing processes with the goal of improving operational efficiency Administration Tracks booking of freelance crew Liaises with other spidercam groups for international productions Checks invoices and allocates them to productions Support marketing activities (conventions, website, social media, print,…) Coordinate with public bodies (safety regulations) Project Management and Local Logistics Creation of specifications and functional specifications Project coordination with/in the team Merchandise management (ordering, etc.) Inventory Gets quotes for shipping / transport of systems Organizes transport Books flights Technical Project Management Rope testing and further development Communication and coordination with manufacturers Definition of test setups and scenarios Execution of the tests Leadership and Communication: Communicates with clients, partners, freelancers and internal departments such as engineering and operations. Helps on-board new team members as Spidercam’s regional operations continue to grow. Liaise with other Ross India team members to coordinate targeted activities (sales, marketing, support). Suggests product improvements as the “voice of the customer” in the region. Who you are: Proven track record in project management, preferably in sports/live events or cable cameras. Strong technical knowledge of cable camera systems Ability to read mechanical / electrical drawings in the context of on-site Spidercam operations Excellent communication skills including fluency in English, negotiation and presentation skills with an ability to engage at all organizational levels. Proficiency in Microsoft Office Suite and CRM tools. A critical and lateral thinker who excels in problem-solving and thrives in ambiguity. Detail-oriented, organized, and team-oriented with a results-driven mindset. Ability to work independently and make quick decisions without formal guidance Bonus points if you have the following: Natural leader and team player Safe, accurate and independent work Basic knowledge of accounting and logistics High willingness to learn Passionate about cutting-edge technology and Ross Video solutions. Other: Willingness to travel up to 40% regionally Valid passport and driver’s license. Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.