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3 Job openings at Ross Video
Regional Sales Manager - SAARC (Job Req # 2025-258)

Mumbai, Maharashtra, India

8 years

Not disclosed

On-site

Full Time

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: As the Regional Sales Manager - SAARC, your major responsibilities include developing new business, maintaining existing customer accounts and establishing solid relationships with major companies in the Broadcast, Cable, Rental, OB, Studio, Sports, Corporate, Government and Educational sectors of Live Video Production Markets, that have been assigned to you. You are responsible for establishing productive working relationships with Ross Video’s Channel Partners within the region. You will prepare and conduct technical presentations and demonstrations at customer visits as well as conferences and tradeshows as required. Approximately 50% of your time will be spent travelling to customers and potential customers’ facilities providing information and support as required. You will also prepare reports, forecasts, and handle all aspects of account maintenance, as well as ensuring Ross Way To Sell disciplines are followed, including Salesforce management. We welcome applications from across the SAARC region, with a particular focus on candidates based in Delhi and Mumbai, where the role will be based. Take the leap – apply today! Who you report to: General Manager - SAARC What we offer : Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Negotiate and closes sales Builds and nurtures relationships with end users Delivers sales presentations to clients and business partners in the territory Develops and implements strategic sales plans to accommodate corporate and individual territorial goals Adheres to and follows the Ross Video code of ethics Develops and maintains sales forecasting activities and assists in setting of territory sales goals with business partners Performs market analysis to determine customer needs and pricing strategies Directs channel development activity in the territory and coordinates sales distribution by establishing business partner territories, quotas and goals Meets monthly order targets Assists in directing marketing resources to establish Ross Video products in the region Represents company at trade association meetings and exhibitions Assists in coordination and liaison between sales department and other sales related units Assists other departments within organization to prepare marketing plans specific to the territory Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Monitors and evaluates the activities and products of the competition Assist in resolution of customer complaints regarding equipment, supplies, and services Follows company policies and procedures Performs other related duties as required Who you are: 8+ years’ experience within the broadcast, live production or related industry Experience working at a reseller and/or as an Account Manager or Regional Sales Manager for a manufacturer Successful track record selling & marketing broadcast and/or video production equipment Ability to negotiate and manage complex sales through effective completion Excellent teamwork, communication and interpersonal skills Strong Organizational Skills Good to have Bachelor of Engineering / Bachelor of Technology in Engineering and/or MBA degree Organized, positive and determined Passionate about Ross Video broadcast solutions High tolerance of ambiguity Attention to detail Team oriented Problem solver Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Show more Show less

Regional Sales Manager - SAARC (Job Req # 2025-258)

Delhi, India

8 years

Not disclosed

On-site

Full Time

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: As the Regional Sales Manager - SAARC, your major responsibilities include developing new business, maintaining existing customer accounts and establishing solid relationships with major companies in the Broadcast, Cable, Rental, OB, Studio, Sports, Corporate, Government and Educational sectors of Live Video Production Markets, that have been assigned to you. You are responsible for establishing productive working relationships with Ross Video’s Channel Partners within the region. You will prepare and conduct technical presentations and demonstrations at customer visits as well as conferences and tradeshows as required. Approximately 50% of your time will be spent travelling to customers and potential customers’ facilities providing information and support as required. You will also prepare reports, forecasts, and handle all aspects of account maintenance, as well as ensuring Ross Way To Sell disciplines are followed, including Salesforce management. We welcome applications from across the SAARC region, with a particular focus on candidates based in Delhi and Mumbai, where the role will be based. Take the leap – apply today! Who you report to: General Manager - SAARC What we offer : Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Negotiate and closes sales Builds and nurtures relationships with end users Delivers sales presentations to clients and business partners in the territory Develops and implements strategic sales plans to accommodate corporate and individual territorial goals Adheres to and follows the Ross Video code of ethics Develops and maintains sales forecasting activities and assists in setting of territory sales goals with business partners Performs market analysis to determine customer needs and pricing strategies Directs channel development activity in the territory and coordinates sales distribution by establishing business partner territories, quotas and goals Meets monthly order targets Assists in directing marketing resources to establish Ross Video products in the region Represents company at trade association meetings and exhibitions Assists in coordination and liaison between sales department and other sales related units Assists other departments within organization to prepare marketing plans specific to the territory Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Monitors and evaluates the activities and products of the competition Assist in resolution of customer complaints regarding equipment, supplies, and services Follows company policies and procedures Performs other related duties as required Who you are: 8+ years’ experience within the broadcast, live production or related industry Experience working at a reseller and/or as an Account Manager or Regional Sales Manager for a manufacturer Successful track record selling & marketing broadcast and/or video production equipment Ability to negotiate and manage complex sales through effective completion Excellent teamwork, communication and interpersonal skills Strong Organizational Skills Good to have Bachelor of Engineering / Bachelor of Technology in Engineering and/or MBA degree Organized, positive and determined Passionate about Ross Video broadcast solutions High tolerance of ambiguity Attention to detail Team oriented Problem solver Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Show more Show less

Technical Commissioning Product Specialist (Job req# 2025-256)

Noida, Uttar Pradesh, India

0 years

Not disclosed

Remote

Full Time

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: The Technical Commissioning Specialist supports the successful deployment of Ross Video solutions across the SAARC region. Working closely with the Sales and Services teams, this role ensures our solutions are properly commissioned to meet our customer expectations. The Specialist also delivers training, assists with demonstrations, and provides technical support, acting as a key technical ambassador for Ross Video. Focused on delivering outstanding service, the role is critical to ensuring a smooth customer experience and strengthening Ross Video’s presence in the SAARC market. Who you report to: General Manager - SAARC What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Technical Commissioning Install and commission Ross Video’s solutions at customer sites, ensuring full operational and technical functionality. Prepare, configure, and test all equipment prior to customer-facing activities, including customer training sessions. Troubleshoot and resolve technical and operational issues at customer facilities. Respond to technical support communication from the customer and follow established documentation and escalation procedures. Support project implementation teams as required. Assist with setup and provide on-site support at tradeshows and roadshows, as needed. Training Deliver technical training to customers on-site, and via remote/online sessions. Conduct internal training sessions for Ross Video employees to maintain and grow technical competencies. Prepare, maintain, and test training and technical equipment in India to ensure readiness for all sessions. Technical Support Research, diagnose, and troubleshoot customer issues, identifying effective resolutions. Provide prompt, accurate technical feedback and support to customers. Record and close all support interactions using the Zendesk platform, adhering to Global Technical Support processes. Escalate unresolved issues to the appropriate internal teams for resolution. Prepare accurate and timely reports on service activities and support cases. Create and maintain technical notes and knowledge base articles to support ongoing learning and issue resolution. Expedite the return of materials from customer sites for replacement or repairs when necessary. Who you are: Traits Well-organized, very detail oriented, positive, determined, and able to work on multiple projects simultaneously. Able to envision entire projects and look for problem areas, High initiative, resourceful and well-developed analytical skills. Must be able to work with a team as well as independently. Ability to clearly communicate ideas to various audiences. Ability to function is highly stressful situations. Ability to learn quickly. Experience Excellent trouble shooting and debugging skills of Live Production systems. Knowledge of Ross Video products would be a definite asset. Exceptional knowledge of Microsoft Office Word, Excel and Powerpoint. Excellent Organizational skills Excellent problem solving and prioritization skills. A driving desire to get the job done. Excellent interpersonal and observational skills. Experience of providing online commissioning and technical training. Travel required 50% of the time (short-notice and international trips) Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Show more Show less

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