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0 years
0 Lacs
india
On-site
Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need. We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike. About the role As a Cargo Sales Account Manager , you will be responsible for managing customer relationships in either Bangalore, Delhi, Chennai, Hyderabad or Mumbai , working with both local and global clients. Your focus will be on driving sales growth by promoting digital tools like eBookings, improving the quality and profitability of cargo revenue, and ensuring that retained business remains financially strong. You’ll represent IAG Cargo in the local market, setting a high standard of service and professionalism. Using tools like Salesforce CRM, you’ll stay organized and efficient while promoting the IAG Cargo network and any future cargo partners to support business expansion. What you’ll do Manage around 35 SME customer accounts, aligning their needs with our commercial strategy. Act as the key link between customers and internal customer service teams to deliver tailored solutions and added value. Promote and sell a wide range of cargo products based on customer requirements. Identify and pursue new business opportunities to grow the customer base. Convert potential business into formal contractual agreements. Collaborate closely with the local GSSA team for daily operational decisions. Conduct at least 15 face-to-face customer meetings per week and log all sales activities in Salesforce CRM. Drive adoption of the eBooking platform to increase digital engagement. Prepare and present weekly and monthly commercial performance reports. Achieve and exceed targets for QNNR (Quality Net Net Revenue) and tonnage. Build a profitable customer portfolio and improve marketing efficiency. Ensure timely debt recovery and manage financial follow-ups. Use a consultative sales approach focused on customer needs rather than just pushing products. Maintain a professional image of IAG Cargo within the industry. Comply with competition laws, business integrity policies (BASI 17), and all internal compliance standards. It's all about you What you’ll bring to IAG Cargo: We’re looking for a motivated and results-oriented professional who’s passionate about logistics and sales. You’re someone who thinks strategically, works well with others, and enjoys solving problems creatively. You communicate clearly, take pride in doing things the right way, and are always open to learning and improving. You’re a true team player who’s not afraid to challenge the norm and help drive positive change in the business. Skills and Experience: Excellent communication and presentation skills Confident public speaker and able to articulate and summarize complexity in a High level of numeracy Excellent oral and written skills in English Strong commercial acumen and analytical skills Working knowledge of tools such as Tableau, Excel and CRM - Salesforce Commercial experience essential Air cargo experience is preferred We’ll treat you right Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include: From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.
Posted 2 days ago
0 years
0 Lacs
mumbai, maharashtra, india
On-site
Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need. We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike. About The Role As a Cargo Sales Account Manager , you will be responsible for managing customer relationships in either Bangalore, Delhi, Chennai, Hyderabad or Mumbai , working with both local and global clients. Your focus will be on driving sales growth by promoting digital tools like eBookings, improving the quality and profitability of cargo revenue, and ensuring that retained business remains financially strong. You’ll represent IAG Cargo in the local market, setting a high standard of service and professionalism. Using tools like Salesforce CRM, you’ll stay organized and efficient while promoting the IAG Cargo network and any future cargo partners to support business expansion. What You’ll Do Manage around 35 SME customer accounts, aligning their needs with our commercial strategy. Act as the key link between customers and internal customer service teams to deliver tailored solutions and added value. Promote and sell a wide range of cargo products based on customer requirements. Identify and pursue new business opportunities to grow the customer base. Convert potential business into formal contractual agreements. Collaborate closely with the local GSSA team for daily operational decisions. Conduct at least 15 face-to-face customer meetings per week and log all sales activities in Salesforce CRM. Drive adoption of the eBooking platform to increase digital engagement. Prepare and present weekly and monthly commercial performance reports. Achieve and exceed targets for QNNR (Quality Net Net Revenue) and tonnage. Build a profitable customer portfolio and improve marketing efficiency. Ensure timely debt recovery and manage financial follow-ups. Use a consultative sales approach focused on customer needs rather than just pushing products. Maintain a professional image of IAG Cargo within the industry. Comply with competition laws, business integrity policies (BASI 17), and all internal compliance standards. It's All About You What you’ll bring to IAG Cargo: We’re looking for a motivated and results-oriented professional who’s passionate about logistics and sales. You’re someone who thinks strategically, works well with others, and enjoys solving problems creatively. You communicate clearly, take pride in doing things the right way, and are always open to learning and improving. You’re a true team player who’s not afraid to challenge the norm and help drive positive change in the business. Skills And Experience Excellent communication and presentation skills Confident public speaker and able to articulate and summarize complexity in a High level of numeracy Excellent oral and written skills in English Strong commercial acumen and analytical skills Working knowledge of tools such as Tableau, Excel and CRM - Salesforce Commercial experience essential Air cargo experience is preferred We’ll treat you right Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include: From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.
Posted 3 days ago
3.0 years
0 Lacs
surat, gujarat, india
On-site
Role Overview We are looking for a passionate and skilled Barista who is experienced in preparing commercial, international, and specialty coffees . The ideal candidate should have strong knowledge of coffee beans, brewing methods, and café equipment, along with the ability to deliver exceptional customer experiences. Key Responsibilities Prepare and serve a wide range of commercial & international coffees (Espresso, Americano, Cappuccino, Latte, Mocha, Flat White, etc.) Create and present specialty coffees with latte art (heart, rosetta, tulip, etc.) Operate commercial coffee machines (single/double head espresso machines, grinders, blenders, milk frothers, etc.) Maintain consistency in taste, presentation, and quality standards. Guide customers with recommendations on coffee blends and special beverages. Ensure cleanliness and hygiene of workstation and equipment at all times. Manage inventory of coffee beans, syrups, and café supplies. Collaborate with team members to deliver excellent customer service. Skills & Requirements Proven experience as a Barista in a café, coffee house, or hotel environment . Strong knowledge of coffee beans, blends, brewing methods, and flavor profiles . Ability to prepare international styles & specialty coffees . Hands-on experience with casila/commercial espresso machines, grinders, latte art . Good communication & customer interaction skills. Creativity in beverage presentation and menu suggestions. Basic knowledge of food & beverage hygiene standards. Education & Experience Minimum 12th Pass / Diploma in Hospitality preferred. 1–3 years’ experience as a Barista in a premium café, hotel, or restaurant. Call on 9974463330 (HR HENNY )
Posted 5 days ago
0 years
0 Lacs
Goa, India
On-site
Company Description Established in 2017, Rosetta Hospitality is your gateway to unparalleled experiences. From luxury resorts to culinary moments, we have it all. Rosetta - Sakleshpur , our flagship eco-friendly resort, is at the heart of our brand, offering a whole new level of luxury stays. But that's just the beginning. We are thrilled to introduce Elements by Rosetta , where we aim to create unique spaces that reflect local cultures while offering a personalised touch to make your stay extraordinary. Our ventures in Magge, Kalyapura, and other breathtaking destinations further strengthen our commitment to expanding our footprint in hospitality. While you stay with us, indulge in Culinary Experiences by Rosetta , savoring every bite with remarkable culinary moments. Role Description This is a full-time, on-site role for a Human Resource Executive located in Goa, India. The Human Resource Executive will be responsible for managing recruitment processes, conducting employee onboarding, and maintaining employee records. The role also involves handling employee relations, performance management, and ensuring compliance with labor regulations. Additionally, the HR Executive will develop and implement HR policies and procedures, manage payroll and benefits, and foster a positive workplace culture. Qualifications Skills in recruitment, employee onboarding, and maintaining employee records Experience in employee relations, performance management, and compliance with labor regulations Ability to develop and implement HR policies and procedures Skills in managing payroll and benefits Excellent communication and interpersonal skills Ability to work independently and as part of a team Bachelor's degree in Human Resources, Business Administration, or related field Experience in the hospitality industry is a plus
Posted 1 month ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Description We’re not in the shipping business; were in the information business” Peter Rose, Expeditors Founder Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer’s individual business needs. As a non-asset-based organization, we have considerable flexibility when managing our customers’ supply chains. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems IS Global Service Center (GSC) operating from Chennai, India, is a part of IS supporting Expeditors IT operations.IS GSC started with 6 employees now we are 540+ employees today delivering world class Information services globally. This Product based Strategic Center's IT transformation has delivered a radical change to Expeditors IT manpower profile and skills over the past three years and will continue to deliver services as we continue to grow responsibly in the coming years. Job Description Expeditors exchanges over 35 million Electronic Data Interchange (EDI) messages each month with our customers, service providers and government agencies. EDI provides tremendous business value. Using webMethods and proprietary internal applications, the EDI Developer creates and maintains EDI based business translations that exchange electronic messages with internal and external systems. You will be part of a team that is responsible for analyzing, developing, testing, installing, and supporting this business-critical information. Qualifications EXPERIENCE: 3 to 8 years Minimum Qualifications: Experience with any industry standard Middleware tools and processes. Experience with web-based, service-based, event-based, component-based architectures and development. Efficient in writing reusable, testable code, and ability to run test files and validate test results. Experience on different file formats like Flat File, XML, etc., Excellent analytical, logical reasoning and communication skills Bachelor’s or master’s degree in computer science or related field or relevant work experience in IT Desired Qualifications: Experience with webMethods IS 8.2 and higher, Designer, MWS, Messaging (Broker, UM), and Adapters Preferred Experience: EDI knowledge (ANSI, EDIFACT, & Rosetta Net standards) Experience with database and communication protocols. Knowledge on Logistic or supply chain domain will be an added advantage. Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday Health Plan: Medical Insurance Employee Stock Purchase Plan Training and Education Programs Unlimited opportunities for career advancement
Posted 1 month ago
0 years
0 Lacs
Noida
On-site
• Graduate degree in any discipline • Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma. Rosetta is a translation system which provides high-quality, real time translations on MessageUs (MU) channel and enables Amazon Customer Service to resolve customers’ issues regardless of the language of the CSA or the customer. With Rosetta, Amazon can help customers in multiple regions solve their problems (vs. only supporting customers in the regions where a CSAs language is spoken), especially during peak or unforeseen periods when CSAs who speak the customer’s language may not be available. Rosetta is a collection of core capabilities, which include components such as custom Translation Memory (TM), Machine Translation (MT), and Machine Learning (ML). It is also an integrated experience, with translation functionality embedded in MU interfaces, and with customizable product add-ons such as Rosetta Translate, Sentence Recommender (SR) and RosaLISA. In the Consumer Vertical, Rosetta is enabled for the EU, NA and APAC regions, covering 10+ stores (DE, FR, IT, ES, SE, NL, TR, JP, CA(French), US(Spanish), BR) supporting Message Us channel, while reducing email-Rosetta contribution; as email is a deprecating channel. The Rosetta Language Specialist (LS) team serves as the bridge between those involved in Rosetta tool development and those using Rosetta tool. We identify translation errors through weekly audits and help mitigate its immediate impact through short-term fixes on Rosetta tool users in CS Rosetta Operations. We escalate these errors to the development team for long term correction and tool improvement. Additionally, we also coach Rosetta CSAs on the basis of audits to improve their soft skills, and share flyers for awareness on various Rosetta tool limitations and cultural knowledge to help CSAs work effectively with Rosetta. Our team currently supports DE, FR, IT, ES, JP, NA(ES), CA(FR), and BR Rosetta stores. Key job responsibilities We support CS Rosetta Operations in delivering above the bar service to our customers while using Rosetta. Contact us for LS support through our SIMs for: • Mining and analysis requests • Culture and communication training requests • Rosetta specific content creation requests • Deep dives on Rosetta translation quality impact • Other ad-hoc requests Graduate degree in any discipline Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 months ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Description Rosetta is a translation system which provides high-quality, real time translations on MessageUs (MU) channel and enables Amazon Customer Service to resolve customers’ issues regardless of the language of the CSA or the customer. With Rosetta, Amazon can help customers in multiple regions solve their problems (vs. only supporting customers in the regions where a CSAs language is spoken), especially during peak or unforeseen periods when CSAs who speak the customer’s language may not be available. Rosetta is a collection of core capabilities, which include components such as custom Translation Memory (TM), Machine Translation (MT), and Machine Learning (ML). It is also an integrated experience, with translation functionality embedded in MU interfaces, and with customizable product add-ons such as Rosetta Translate, Sentence Recommender (SR) and RosaLISA. In the Consumer Vertical, Rosetta is enabled for the EU, NA and APAC regions, covering 10+ stores (DE, FR, IT, ES, SE, NL, TR, JP, CA(French), US(Spanish), BR) supporting Message Us channel, while reducing email-Rosetta contribution; as email is a deprecating channel. The Rosetta Language Specialist (LS) team serves as the bridge between those involved in Rosetta tool development and those using Rosetta tool. We identify translation errors through weekly audits and help mitigate its immediate impact through short-term fixes on Rosetta tool users in CS Rosetta Operations. We escalate these errors to the development team for long term correction and tool improvement. Additionally, we also coach Rosetta CSAs on the basis of audits to improve their soft skills, and share flyers for awareness on various Rosetta tool limitations and cultural knowledge to help CSAs work effectively with Rosetta. Our team currently supports DE, FR, IT, ES, JP, NA(ES), CA(FR), and BR Rosetta stores. Key job responsibilities We support CS Rosetta Operations in delivering above the bar service to our customers while using Rosetta. Contact Us For LS Support Through Our SIMs For Mining and analysis requests Culture and communication training requests Rosetta specific content creation requests Deep dives on Rosetta translation quality impact Other ad-hoc requests Basic Qualifications Graduate degree in any discipline Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma. Preferred Qualifications Graduate degree in any discipline Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Uttar Pradesh - F26 Job ID: A3022440
Posted 2 months ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Description Rosetta is a translation system which provides high-quality, real time translations on MessageUs (MU) channel and enables Amazon Customer Service to resolve customers’ issues regardless of the language of the CSA or the customer. With Rosetta, Amazon can help customers in multiple regions solve their problems (vs. only supporting customers in the regions where a CSAs language is spoken), especially during peak or unforeseen periods when CSAs who speak the customer’s language may not be available. Rosetta is a collection of core capabilities, which include components such as custom Translation Memory (TM), Machine Translation (MT), and Machine Learning (ML). It is also an integrated experience, with translation functionality embedded in MU interfaces, and with customizable product add-ons such as Rosetta Translate, Sentence Recommender (SR) and RosaLISA. In the Consumer Vertical, Rosetta is enabled for the EU, NA and APAC regions, covering 10+ stores (DE, FR, IT, ES, SE, NL, TR, JP, CA(French), US(Spanish), BR) supporting Message Us channel, while reducing email-Rosetta contribution; as email is a deprecating channel. The Rosetta Language Specialist (LS) team serves as the bridge between those involved in Rosetta tool development and those using Rosetta tool. We identify translation errors through weekly audits and help mitigate its immediate impact through short-term fixes on Rosetta tool users in CS Rosetta Operations. We escalate these errors to the development team for long term correction and tool improvement. Additionally, we also coach Rosetta CSAs on the basis of audits to improve their soft skills, and share flyers for awareness on various Rosetta tool limitations and cultural knowledge to help CSAs work effectively with Rosetta. Our team currently supports DE, FR, IT, ES, JP, NA(ES), CA(FR), and BR Rosetta stores. Key job responsibilities We support CS Rosetta Operations in delivering above the bar service to our customers while using Rosetta. Contact Us For LS Support Through Our SIMs For Mining and analysis requests Culture and communication training requests Rosetta specific content creation requests Deep dives on Rosetta translation quality impact Other ad-hoc requests Basic Qualifications Graduate degree in any discipline Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma. Preferred Qualifications Graduate degree in any discipline Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Uttar Pradesh - F26 Job ID: A3022440
Posted 2 months ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Company Description Shree Anupamam - Furniture & Interiors, based in Jaipur, Rajasthan, India, is a manufacturer of high-quality chairs offering exceptional value for money. As trusted channel partners for renowned brands like Vista Window Blinds, Garware Glass Film, Welspun, Rosetta, and others, we handle projects of all sizes across India, from large installations to single units in the Rajasthan and NCR regions. We also provide a wide range of interior products, including wallpapers, wooden and vinyl flooring, wall-to-wall carpets, artificial grass, and hygiene products like air curtains and hand dryers. Role Description This is a full-time on-site role for a Sales Executive located in Jaipur. The Sales Executive will be responsible for identifying new business opportunities and establishing relationships with potential clients. Day-to-day tasks include managing sales activities, preparing and delivering product presentations, negotiating contracts, and achieving sales targets. Additionally, the Sales Executive will handle client queries, provide excellent customer service, and collaborate with the marketing team to enhance brand visibility. Qualifications Proven experience in Sales and Business Development Strong knowledge of the furniture and interiors market Excellent negotiation and communication skills Ability to build and maintain client relationships Proficiency in using sales management software and CRM tools Customer service skills Strong organizational and time management skills Flexibility to travel as needed Bachelor's degree in Business, Marketing, or related field is preferred Experience in project management is a plus
Posted 2 months ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
What are we looking for? Are you a futuristic consultant who thrives on delivering impactful cutting-edge technology solutions that empower businesses to succeed? Does continuous improvement thrill you? Then this is for you! We’re looking for someone who is willing to learn, re-learn, and deliver awesome solutions to solve real business needs. Job Responsibilities Lead and deliver consulting & sales strategy in line with the business goals for your SBU across multiple regions. You build it. You deliver it. You own it. It's like being the CEO of your own awesome project. Support the Go-to-market strategy for new, as well as existing products & Services. Identify industry-specific technical solutions and accelerate their adoption to drive business transformation. You're like a Rosetta Stone for tech. Work closely with the C-suite (CEOs, CTOs etc.) Executives of Searce’s client base (including top start-ups, corporate/MMEs & Enterprises) providing strategic guidance on cloud and solution adoption to help them scale their businesses. Consultative selling persona. Understand domains, nuances, analytical skills that can drive business transformation. Think of it as saving the day, but with cloud solutions. Party with the Industry: Go to events, conferences, trade shows, and expositions providing thought leadership & make meaningful connections with partners, clients, and vendors. Work and collaborate with various cross functional teams spanning across geographies. Work closely with Google Cloud and AWS business, sales & customer engineering leadership teams and drive joint co-consult strategy Qualifications We look for a Bachelor’s degree in Technology, Business, or Marketing, and prefer an MBA in Sales & Marketing/Strategy from Tier 1 B-schools. At least 3 years consulting/selling/closing deals across any of the below areas will be preferred: Tech Consulting and Application Development services / Cloud & Data migration and modernization / Public Cloud managed services / Applied AI & Data Analytics based services Working towards the overall BU goal set annually Critical thinking, decisiveness and ability to work well in demanding & ambiguous client environments. Love for constantly doing better, in everything. Ability to work in a young, fast-paced environment. Experience in start-up/scaling a growth stage organization would be valuable. Show more Show less
Posted 3 months ago
0.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
• Graduate degree in any discipline • Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma. Rosetta is a translation system which provides high-quality, real time translations on MessageUs (MU) channel and enables Amazon Customer Service to resolve customers’ issues regardless of the language of the CSA or the customer. With Rosetta, Amazon can help customers in multiple regions solve their problems (vs. only supporting customers in the regions where a CSAs language is spoken), especially during peak or unforeseen periods when CSAs who speak the customer’s language may not be available. Rosetta is a collection of core capabilities, which include components such as custom Translation Memory (TM), Machine Translation (MT), and Machine Learning (ML). It is also an integrated experience, with translation functionality embedded in MU interfaces, and with customizable product add-ons such as Rosetta Translate, Sentence Recommender (SR) and RosaLISA. In the Consumer Vertical, Rosetta is enabled for the EU, NA and APAC regions, covering 10+ stores (DE, FR, IT, ES, SE, NL, TR, JP, CA(French), US(Spanish), BR) supporting Message Us channel, while reducing email-Rosetta contribution; as email is a deprecating channel. The Rosetta Language Specialist (LS) team serves as the bridge between those involved in Rosetta tool development and those using Rosetta tool. We identify translation errors through weekly audits and help mitigate its immediate impact through short-term fixes on Rosetta tool users in CS Rosetta Operations. We escalate these errors to the development team for long term correction and tool improvement. Additionally, we also coach Rosetta CSAs on the basis of audits to improve their soft skills, and share flyers for awareness on various Rosetta tool limitations and cultural knowledge to help CSAs work effectively with Rosetta. Our team currently supports DE, FR, IT, ES, JP, NA(ES), CA(FR), and BR Rosetta stores. Key job responsibilities We support CS Rosetta Operations in delivering above the bar service to our customers while using Rosetta. Contact us for LS support through our SIMs for: • Mining and analysis requests • Culture and communication training requests • Rosetta specific content creation requests • Deep dives on Rosetta translation quality impact • Other ad-hoc requests Graduate degree in any discipline Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 months ago
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