Roots Specialty Coffee & Sandwich

We are seeking a dynamic Manager + Senior Barista to lead our coffee shop team while delivering exceptional coffee and customer service. This dual role combines managerial responsibilities with hands-on barista expertise. Responsibilities Management: Oversee daily operations, including staff scheduling, inventory management, and financial reporting. Train, mentor, and supervise barista team to ensure high performance and morale. Ensure compliance with health, safety, and sanitation regulations. Manage customer complaints and ensure a welcoming environment. Develop and implement strategies to increase sales and customer satisfaction. Senior Barista: Prepare and serve high-quality coffee, espresso, and specialty beverages. Maintain consistency in drink quality and presentation. Educate customers on coffee offerings and recommend pairings. Maintain and clean espresso machines, grinders, and other equipment. Assist in developing seasonal drink menus. Qualifications 3+ years of barista experience, with at least 1 year in a supervisory role. Proven leadership and team management skills. Strong knowledge of coffee preparation techniques and equipment. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. Familiarity with POS systems and inventory management software. Food safety certification (preferred). Benefits Competitive salary Health insurance Paid time off Employee discounts Opportunities for growth