324 Root Cause Jobs - Page 8

Customer Support Social Media Escalation Process Job Location: Bangalore (Work from Office) Job Description: We are hiring Customer Support Executives for our Social Media Escalation Process . The ideal candidate should have prior experience in handling customer escalations via social platforms and must possess strong communication skills in English and Hindi . Key Responsibilities: Handle escalated customer queries/complaints received through social media channels Provide timely, empathetic, and effective resolutions Coordinate with internal teams for issue resolution Maintain records of all escalated interactions and follow-ups Required Experience: Minimum 6 months of experience in Custome...

Job Title- Engineer, AS Location- Pune, India Role Description This role is within the DWS Global Technology team and will interact with the various business groups globally, e.g. Global Client Group, Trading, Risk, Compliance and Finance. The resource will be responsible for delivering the technology projects with focus on the DWS Strategic projects and changes driven by upcoming regulatory milestones. Your key responsibilities Drive the Vendor Risk Management (VRM) process for the new vendors onboarding Arrange Quarterly Business Review (QBR) post VRM completion Periodic review of VRM and completion of process Own the actions for Self-Identified Issue (SII) and work with business to close ...

Job Summary: Contributes to the planning, designing, purchasing, and implementation of changes to the manufacturing equipment and systems while contributing to teams. Key Responsibilities: Assists with the work for specific projects to create and implement all aspects of a manufacturing processes to ensure safety requirements, manufacturing goals, business goals, and product specifications are met. Contributes by applying the knowledge or use of manufacturing principles and practices to improve manufacturing equipment and processes. Assists with the development of manufacturing standards and working methods by using continuous improvement tools. Works with internal and external resources on ...

Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, inn...

Test Engineer (Automation) Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightlys complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps lig...

IBM ISDL Power hypervisor development group is working on virtualisation Tech that involves firmware design and development for power hypervisor. Responsibilities: The key responsibilities for this role as following: As Firmware developer to develop Hypervisor firmware on IBM power Systems Participate in design, implementation, Integration & verification of virtualization functions Execute unit test plans and functional tests to verify high quality code deliverables Perform code reviews with other members of team Provide code support, debug activities and issues resolution supporting both internal and external customers. Interact with the test team to define test plans, identify, root cause ...

WHAT YOU WILL WORK ON Serve as a liaison between product, engineering & data consumers by analyzing the data, finding gaps and help drive roadmap Support and troubleshoot issues (data & process), identify root cause, and proactively recommend sustainable corrective actions by collaborating with engineering/product teams Communicate actionable insights using data, often for the stakeholders and non-technical audience. Ability to write technical specifications describing requirements for data movement, transformation & quality checks WHAT YOU BRING Bachelors Degree in Computer Science, MIS, other quantitative disciplines, or related fields 3-7 years of relevant analytical experiences that can ...

Interacting with patients in a compassionate and empathetic manner, explaining the purpose of the sleep test, and providing clear instructions on how to use the device properly Setting up the sleep testing device at the patient's home, ensuring it is functioning correctly, and providing thorough instructions on how to operate it safely and effectively Troubleshooting and Repairs: Diagnose technical issues with medical devices, identify root causes, and implement timely repairs to minimize downtime

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this function is to reconcile/ tie-out/ financial data for the various claim platform with sub- ledger...

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology, join us to Make Possible a Better Future. What We Offer Location: Bangalo...

Review/Analyze User Stories and come up with test scenarios covering positive and negative testing. Perform the functional testing to check delivered solution meets agreed requirements. Analyze test results, identify the defects and track root causes. Experience working in Agile environment. Good Understanding of REST API types (GET, PUT, POST, DELETE) an their functioning. Define Test Automation Approach, Identify right tools and automate all the scenarios. Good working knowledge of Java programming, from an automation perspective. Hands on experience on REST ASSURED/JUnit framework for API testing. Experience with Eclipse IDE, Maven, Git, Jira and Jenkins AWS knowledge is plus

REF73446W- Senior Associate - Operations- OTC (Collections and SAP)- US shifts - Pune O2C Collection- Good understanding of Order to Cash cycle, strong experience in customer collection, working experience in GETPAID tool and SAP will be a plus Functional knowledge: First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collectors: Voice calling Dispute Management Customers account Reconciliation Customer Query Resolution Customer Account Management (Follow up on payment of open balances) Update and maintain accurate records of collection activities Refund process Collection report Query response...

Manager Training or Quality Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training or Quality Salary Upto 15 LPA Location-: Gurgaon Should have exp in International Banking process* Call@9205503253 / 9953262467 Required Candidate profile Candidate should have experience as Manager Training or Quality on Papers Should have managed a Team International BPO Exp mandatory Six Sigma certification Excellent Communications Skills

Role & responsibilities Analysing the defective products to determine failure root cause Responsibility for failure boards, root cause analysis, prompt, trouble shooting & repair Debug and Repair Mobile testing like Calibration, Wi-Fi, RFT& MBT Reworking SMT ,THT & BGA s Preparing detailed technical reports Initial Analysis Report containing Possible Root Causes and Corrective Actions Ability to perform the repair activity of the failure product. Preferred candidate profile 10+ years of experience in electronics, mobile device manufacturing, or semiconductor industry Hands-on experience in SMT/MLB Failure analysis. Strong exposure to production environments and multi-disciplinary coordinatio...

Quality Assurance Engineer Job Title : Quality Assurance Engineer Location : Chennai, Hyderabad, Bangalore Experience : 0-2 Responsibilities : Design, implement, and monitorquality control systems and inspection proceduresto ensure product compliance with specifications and standards. Conductin-process and final product inspections, using tools such as calipers, micrometers, and CMMs. Leadroot cause analysis and corrective/preventive actions (CAPA)for quality issues and customer complaints. Collaborate with cross-functional teams to supportAPQP, PPAP, and FMEAactivities during new product development. Maintain and updatequality documentation, including control plans, inspection reports, and ...

Maintenance Engineer Job Title : Maintenance Engineer Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Responsibilities: Performroutine and emergency maintenanceon mechanical, electrical, and hydraulic systems to ensure optimal equipment performance and minimal downtime. Develop and executepreventive maintenance schedulesfor all plant machinery and utilities, using CMMS (Computerized Maintenance Management Systems). Diagnose and troubleshootmechanical, electrical, and control system failures, and implement corrective actions to restore functionality. Maintain detailedmaintenance logs, service records, and equipment historyfor audits and continuous improvement. Collaborate with produ...

: Job TitleReference Data Analyst, (Senior Operations Analyst) LocationBangalore, India Role Description The Reference Data Analyst focuses on effective oversight of strategic data used across the banks systems and infrastructure. Reference data, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal entities, accounts and mandates. The Reference Data Analyst supports various elements of the data lifecycle, from ensuring that data is captured from the best source, to validating and classifying, and operating controls that optimise its quality and maximise coverage. T...

: Job Title - EMG QA Analyst, Associate Location - Mumbai, India Role Description As part of a global Financial Crime Risk & Compliance Quality Assurance (QA) team, youll provide important insight into the operating effectiveness and control design adequacy of the External Monitoring Group (EMG), an independent business-aligned control function performing client trading surveillance across the Bank. Quality Assurance will review investigations & quality checks undertaken by EMG related to Account Activity Review (AAR) attestations, Expected Nature and Purpose of Relationship (ENPR) submissions performed by the Accountable Client Owners, as well as Trade Behaviour Monitoring Alerts (anomaly d...

: Job TitleReference Data Analyst, (Senior Operations Analyst) LocationPune, India Role Description The Reference Data Analyst focuses on effective oversight of strategic data used across the banks systems and infrastructure. Reference data, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal entities, accounts and mandates. The Reference Data Analyst supports various elements of the data lifecycle, from ensuring that data is captured from the best source, to validating and classifying, and operating controls that optimise its quality and maximise coverage. The Re...

Contract Job TitleIncident & Operations Manager (DevOps Background) Responsibilities: 1. Incident Response & Triage Develop and maintain incident response plans for various types of incidents. Ensure timely resolution of tickets by Operations team within agreed SLAs. Assess and prioritize incidents based on severity and initiate response actions accordingly. 2. Incident Documentation & Analysis Maintain detailed incident records including impact, nature, and resolution. Perform post-incident analysis to identify root causes and preventive actions. 3. Customer Satisfaction & Reporting Monitor and improve customer satisfaction through efficient operations. Address customer complaints and condu...

Skill required: Network Services - Network Analytics Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Develop and implement performance improvement plans with carriersChair ...

What You'll Do. Avalara, Inc. is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.. What is it like to work at Avalara?. Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.. Avalara is looking for Detection Engineer to join the Detection and Response Team. The ideal candidate will have a track record in incident response, demonstrating advanced technical expertise and leadership capabilities. Your role will be of an I...

Job Description. WHO WE ARE. Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI.Named among the best workplaces in the U.S. by Great Place to Work six times,...

Serve as a primary technica contact for advanced customer support cases on IBM Power Systems. Troubeshoot and resove compex issues reated to hardware, virtuaization (PowerVM), operating systems (AIX/Linux), and system firmware. Provide advanced troubeshooting and root cause anaysis for IBM Power Systems hardware and firmware issues. Anayze system dumps, traces, and ogs to diagnose and isoate root causes of system faiures or performance issues. Coaborate cosey with L2, Product deveopment and QA teams to drive timey resoution of critica issues and impement ong-term fixes or design changes. Reproduce and debug customer-reported issues in ab environments using diagnostic toos and ogs. Document a...

Customer support for Aladdin Understand and be knowledgeable of Aladdin both for public and private assets Become a SME to support Aladdin users globally This includes on-going training in Aladdin Academy, webinars, product releases Understand the user permissions structure and maintain/create controls to ensure adherence to segregation of duties and audit reviews Create and terminate users in line with ServiceNow requests Portfolio on-boarding/setup: create and terminate portfolios in Aladdin in a timely manner This includes portfolio groups maintenance in line with business requirements, Troubleshoot issues in a timely manner to ensure that time-to-market is not negatively impacted Active ...