489 Root Cause Jobs - Page 7

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can ...

Enabling data-driven decision-making within the Service business. The ideal candidate will bring strong business acumen, ,the ability to turn complex data into actionable insights that drive revenue growth, improve customer retention

Should have hands-on knowledge on Unix, Oracle, SQL & Mongo DB. L2 Production support for Incident/problem/change management. Service now knowledge and awareness about ITIL. MIM/triages handling during issues Stakeholder communication Should have good communication skill Should be flexible to work in shifts Candidates should be aware of Alerting and Monitoring tool Like App Dynamics / Kibana etc. Highly Valued Skills: Knowledge of Cloud Platforms. Good problem-solving skills. Consistently drive continuous improvement. This role is based out of Pune. Purpose of the role To effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues,...

Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software ...

About Us Innovation Sustainability Productivity This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world, From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people and they are possible thanks to people like you If the opportunity to build your skills as part of a collaborative, global team excites you, youre in the right place, Grow a Career Build a Future! Be part of this company at the forefront of agr...

Responsible for managing customer quality requirements, ensuring product and process compliance, and driving continuous improvement to achieve zero-defect deliveries Maintain IATF 16949 & QMS compliance, internal & external audits Support NPD plans Required Candidate profile This role acts as the key interface between customers, internal quality teams & production to resolve issues & maintain high customer satisfaction Knowledge of SPC, MSA, PPAP, FMEA & problem-solving

As a BI Analyst you will play a critical role as a strategic advisor to business functions and leaders across the company. We are looking for someone to provide business leaders with key insights and recommendations and surface both successes and opportunities for improvement. This will require you to use data, create and define metrics, measure performance, develop reports, build models, forecast outcomes, run experiments, and perform deep diagnostic analysis. This role requires both strong technical data skills and business acumen. Ultimate success in this role goes beyond data-related activities and delivers the so what that drives decisions and real business impact. You will need to full...

Role Overview: We are seeking a strategic and detail-oriented Quality Assurance Manager for Mastercard Business Intelligence platform, who will be responsible for defining, implementing, and overseeing the quality assurance strategy for the platform This role ensures that processes, functionalities, and content meet the highest quality standards, delivering a consistent and seamless user experience The QA Manager will collaborate closely with Product, Technology, and UX teams to identify issues, improve workflows, and establish best practices Key Responsibilities: Develop and lead the quality assurance strategy for the platform Define and monitor quality standards, metrics, and KPIs to ensur...

The role is focused on managing and resolving complex technical issues for catastrophe modelling software and analytics tools. Key responsibilities include SQL Server and Windows Server administration, software installation, maintenance, and global infrastructure support across the US, UK, and India. It requires proactive collaboration with business units, IT teams, and vendors to optimize system efficiency and reliability. A strong focus is placed on incident resolution, root cause analysis (RCA), change management, and strict adherence to ITIL processes to ensure seamless service delivery and user satisfaction. Key Responsibilities Resolve complex technical issues for catastrophe modeling ...

About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault- tolerant, scalable products We see the big pictur...

About the Team As Business Analysts, its on us to dive into data and derive insights from it. These then become actionable solutions in the form of changes, improvements, upgrades and new features. As a Business Analyst at Meesho, you will play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm and across teams. We work at the intersection of business and technology, continuously developing our leadership, management and communication skills in the process. The exact team you will be working with will be decid...

Project description One of our client (a leading bank of Singapore) is undertaking a strategic upgrade of its Murex MX.3 platform to enhance system resilience, support new product capabilities, and align with evolving regulatory and operational requirements. This initiative includes upgrading from version 3.1.42.48b to 3.1.6x.x, onboarding the EQA and OSP Excess modules, and implementing comprehensive reconciliation, testing automation, and governance frameworks. Responsibilities Hands-on business analysis role to analyze and propose solutions for business issues, process changes, and functional requirements. Translate business needs into detailed functional specifications for system configu...

About The Role Monitoring and supporting EOD batches Monitoring and troubleshooting Murex servicesIdentifying root cause of the issue Supporting MLC and MXML exchange jobs About The Role - Grade Specific Good knowledge in Murex Data model Strong SQL and Performance Optimization skillsGood experience supporting MxML exchange Good knowledge of Pre-Trade workflow and post-Trade workflow. Good support knowledge in the areas of RTI, EOD, Processing scripts, Murex Macros.

Major responsibilities: Customer-Focused Issue Reproduction & Analysis: Work closely with support and development teams to reproduce high-priority, real-world customer issues. Simulate complex network environments and help narrow down problematic areas. Deep-Dive Testing & Debugging : Leverage advanced tools and logs to identify subtle defects such as memory leaks, race conditions, and system-level anomalies. Conduct forensic analysis of test failures. Root Cause Assistance & Verificatio n: Collaborate with developers to perform root cause analysis and validate fixes. Design regression and edge-case tests to ensure long-term product stability. Automation & Test Development : Build and mainta...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are...

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping expe...

Position Responsibilities: Lead the team to develop and implement manufacturing build plan/fabrication plan for Aircraft modules, components and assemblies and oversees plan optimization Guide manufacturing engineers develop work instructions for installing components, systems, interiors and other structural assemblies. Leads Integrated Product Teams (IPTs) in analyzing product development, complex producibility studies and production/tooling philosophies. Refines, validates, coordinates and implements conceptual designs and manages the program architecture for build. Conducts complex producibility and variation analyses to ensure that manufacturing process capability matches requirements. S...

The Analyst will deliver analysis of operational performance in order to support performance improvements. The Analyst will assess processes that have an impact on key operational metrics and customer satisfaction scores. The Analyst will be part of a team that works alongside stakeholders to interpret performance trends, determine root causes and design/help implement performance improvement efforts. Responsibilities: Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data Interprets the data to t...

Senior level DBA Category Infrastructure/Cloud Main locationCity -->India, Karnataka, Bangalore Position ID J0425-0647 Employment Type Full Time Position Description: Job TitleSenior Oracle DBA PositionSenior Systems Engineer Experience5- 6Years CategorySoftware Development/ Engineering Main locationBangalore/Chennai Position IDJ0425-0036 Employment TypeFull Time About The Role Experience as a Oracle DBA (11g,12c,18c,19c) in IT industry. Having good experience on Oracle RAC setup, configuration and Administration in UNIX environments Having good experience in implementation and maintenance of Oracle Data Guard Experience in Replication (DB links and Materialized views) Monitoring the ASM dis...

L2 - Network administrator (Switch, Wireless LAN Controller, WAP, Firewall ) Network Monitoring Link Monitoring Traffic monitoring and analysis including port utilization on routers/switches/ other networking equipment Measure and monitors critical network parameters Monitoring of critical switch ports Configuring links on NOC for alerting & threshold monitoring Bandwidth Monitoring and optimization on the lease line Consolidates trend reports on a regular basis Networks (Data) Monitoring Administration Equipment Configuration, software, hardware changes Vendor Management/ co-ordination Liaison with Telco for outage/ problem resolution Inventory Management Monitoring Trend data, Application ...

Nelito Systems Ltd is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or cha tConducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materials Communicating with customers and internal stakehol...

Detect Technologies is looking for Sr Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or cha tConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeh...

M.Sc., Graduate in Information Technology, Engineering or Sciences Has 8+ years experience in developing, administering Siemens Teamcenter Has experience in Teamcenter Configuration/ Customization, Infrastructure, MS SQL Database Has experience in Teamcenter Service Oriented Architecture Customization Has strong knowledge of integrations: T4EA / T4S Customization, REST API definitions Knowledge of BMIDE & ITK Tool kit Has experience in DevOps & Agile methodology Has strong communication, presentation, and personal skills good Understanding of ITIL process Excellent problem solving & analytic skills Is Proactive, decision making & customer-oriented mindset Has passion for learning and develop...

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus