489 Root Cause Jobs - Page 6

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Monitor/Review along with team on administrative and operational activities within the allotted team to ensure achievement of operational or deal objectives. Monitor/measure performance through metrics, audits and other processes to ensure that organizational initiatives are in place and goals are achieved. Manage and improve people performance and align them with organizational g...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : NEXThink Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenge...

Job Description Band: B2 Shifts: Indian Shifts- Work From Home Qualification: Any Bachlor's Degree Experince Required: 3 years (minimum Must have skills: SQL, Good communication, strong stakeholder Management Good to have hiring Skills: Product analytics. Get things right the first time. Hands-on experience in SQL: full understanding of complex JOINs, WINDOW functions, and how to write queries that are readable and run fast Readability: follow style guides and write SQL that is easy to follow by others Tech debt: achieve objective using as little SQL as possible Experience working with version control systems to deliver production-level data pipelines is preferred. Detail-oriented when writi...

Guhring India Pvt Ltd is looking for IT Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM system Participating in the development and delivery of customer training and support materials Communicating with customers and internal st...

UBS India is looking for Vendor Oversight Support Analyst to join our dynamic team and embark on a rewarding career journey A support analyst, also known as a technical support analyst or help desk analyst, is a professional who provides technical assistance and resolves issues for customers or internal users of a product, software, or service The primary responsibilities of a support analyst typically include:Issue Resolution: Support analysts handle customer or user inquiries and troubleshoot technical issues They investigate problems reported by users, identify the root cause of the issue, and provide solutions or workarounds to resolve the problem This may involve remote assistance, phon...

Review/Analyze User Stories and come up with test scenarios covering positive and negative testing. Perform the functional testing to check delivered solution meets agreed requirements. Analyze test results, identify the defects and track root causes. Experience working in Agile environment. Good Understanding of REST API types (GET, PUT, POST, DELETE) an their functioning. Define Test Automation Approach, Identify right tools and automate all the scenarios. Good working knowledge of Java programming, from an automation perspective. Hands on experience on REST ASSURED/JUnit framework for API testing. Experience with Eclipse IDE, Maven, Git, Jira and Jenkins AWS knowledge is plus

Role - Quality Analyst Skills - Call Audits | Chat audits | International Process | QC Tools |RCA Exp - Min 2 yrs Loc - Hyderabad Immediate joiners Only WFO | Both ways Cabs | night shifts teena.ghrs@gmail.com | 9116324602

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions for clients in the IT Service & Consulting industry. Provide expert guidance on airlines domain-related projects, ensuring timely completion and high-quality results. Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions. Conduct thorough analysis of client problems, identifying root causes and implementing effective solutions. Stay up-to-date with industry trends and developments, applying this knowledge to improve client outcomes. Work closely with stakeholders to ensure seamless project execution, meeting deadlines and exceeding ex...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Based Service Management Process Design Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management Good to have skills : NA Minimum 5 year of experience is required Educational Qualification : 15 years full time education Summary :A Major Incident Manager is responsible for overseeing the resolution of high-impact IT incidents that disrupt business operations. They act as the central point of coordination during major incidents, ensuring swift recovery, clear communication, and minimal disruption. Roles & Responsibilities:- En...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are report...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : NEXThink Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenge...

Experience- 2-3 years Skills: SQL, C# Job Description Design, optimize, and debug complex SQL queries and stored procedures. Assist in analyzing escalated issues using MySQL or MSSQL along with application/server logs to help identify patterns or root causes before engaging development teams. Reproduce reported issues in test environments, examine logs, and use SQL queries to retrieve and interpret data relevant to issues/queries Develop custom code required during the development phase of the project using .NET Core, and C# Web API. Requirements Bachelor’s degree in Computer Science, Information Systems, or a related field. 2+ years of experience in client services, technical support, produ...

The Analyst will deliver analysis of operational performance in order to support performance improvements. The Analyst will assess processes that have an impact on key operational metrics and customer satisfaction scores. The Analyst will be part of a team that works alongside stakeholders to interpret performance trends, determine root causes and design/help implement performance improvement efforts. Responsibilities: Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data Interprets the data to t...

The Analyst will deliver analysis of operational performance in order to support performance improvements. The Analyst will assess processes that have an impact on key operational metrics and customer satisfaction scores. The Analyst will be part of a team that works alongside stakeholders to interpret performance trends, determine root causes and design/help implement performance improvement efforts. Responsibilities: Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data Interprets the data to t...

We are looking for a skilled Engineering Manager with 8 to 12 years of experience to join our team at The Leela Ambience in Gurugram, responsible for overseeing the engineering aspects of our hospitality operations. Roles and Responsibility Manage and supervise the engineering team to ensure efficient and safe hotel operations. Coordinate with other departments to resolve technical issues and improve overall performance. Develop and implement maintenance schedules to prevent equipment failures and minimize downtime. Conduct regular inspections to identify areas for improvement and implement corrective actions. Collaborate with vendors and suppliers to procure necessary materials and services...

Main responsibilities: Associate Project Manager - Supply Outsourcing Coordinator (SOC) is accountable to develop and maintain sustainable operational process and relationship with the Contract manufacturing organization (CMO) in outsourced medical supply chain activities. SOC scope includes External Sponsor Research (ESR) study requiring commercial product supply, Managed Access Program (MAP) product supply for structured program and single patient request (when outsourced), Individual Post Trial Access to Investigational Product (PTA2IP) product supply management (when outsourced), Humanitarian program and associated distribution activities This includes but is not limited to the following...

TTS Agent Parts support Duties And Responsibilities Primary contact for the dealers and field staff in all matters relating to parts identification Analyze the request and identify the root causes and main technical issues Providing reliable and fast support, giving parts advice to the dealers and processing stock control actions Market language expert of the team in translations, providing answers and direct contact with the network and the customers representatives Organizing and giving ad-hoc training to team members within MSXi organization In case of critical cases manage inbound and outbound calls from/to the dealers related to open cases End-to-end cases resolutions: Ownership of case...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a fut...

Number of requirements 1 / Level 3 rd Experience: 6 to 7 Years Job Overview: As a SAP CRM Consultant specializing in Application Support Management, the primary responsibility will be to provide ongoing application support, maintenance, and request fulfillment enhancements for SAP CRM systems. The consultant would have to work closely with business users to understand their needs and ensure that the CRM application remains reliable, secure, and aligned with GB ( Business Unit) goals. Qualifications: Bachelor's degree in a relevant field, such as Computer Science, Information Technology, or Business. Proven experience in SAP CRM On Premise application support and management. ( 6-7 years) Stro...

Job Overview: As a SAP CRM Consultant specializing in Application Support Management, the primary responsibility will be to provide ongoing application support, maintenance, and request fulfillment enhancements for SAP CRM systems. The consultant would have to work closely with business users to understand their needs and ensure that the CRM application remains reliable, secure, and aligned with ( Business Unit) goals. Qualifications: Bachelor's degree in a relevant field, such as Computer Science, Information Technology, or Business. Proven experience in SAP CRM On-Premise application support and management. ( 3-4 years) Strong knowledge of SAP CRM modules and associated technologies. Famil...

About The Role : Job TitleSenior Operations Analyst - Global Reporting & Performance Measurement Corporate TitleAssociate LocationBangalore, India Role Description Markets offer both risks and opportunities. At DWS, you can join a leading global company that promotes responsible investing and innovation. We seek creative thinkers to secure our clients' financial future. Join our mission and work with industry leaders. Take this chance for an extraordinary career and invest in your future. The Global Reporting & Performance Measurement department, part of the COO function, provides customer-specific and regulatory reports for the entire DWS business field. The Associate is responsible for the...

Role Definition As a Design Engineer, you will have the opportunity to contribute to the development of innovative global attachments within a collaborative team environment. This role enables you to strengthen your technical capabilities through hands-on product design and development, while staying current with emerging technologies. You will also grow your professional network, collaborate with cross-functional peers, and benefit from mentorship from experienced engineers in the field. Job Duties / Responsibilities may include, but are not limited to: In this role, you will deepen your knowledge base of Caterpillars products, technologies, processes, services, and systems, which you will ...

Educational Requirements Master Of Engineering,Master Of Science,Master Of Technology,Master of Business Administration,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor ev...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can ...