122 Root Cause Jobs - Page 5

Skill required: Network Services - Network Analytics Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Develop and implement performance improvement plans with carriers Chair regular working level meetings with Access Carriers, ad hoc meetings, and provides the client executive team with briefings and carrier performance material to support regular Client executive meetings with carriers and Client internal executive meetings. Ensures resolution of issues resulting from carrier performance deficiencies Manage development of standard and ad-hoc performance reports May develop, maintain and document procedures to audit self-reported carrier metrics May led cross-functional teams to ensure performance standards and measurements meet criteria Manage activities to maintain working relationships with carriers Analysis of carrier performance in terms of Service Delivery & Service Assurance Validation of Carrier Self reporting process and suggest changes, Performing deep dives analyses on issues, outliers, root cause, etc. Communication of issues to carrier and to internal groups. Tracking, reporting performance status by carrier. Monthly review of Carrier Performance tracking, implementation of improvement action plans Updating the database with Carrier contacts and escalation lists. Undertake Maintenance & Provisioning Billing validation to check whether suppliers are billing correctly and there is no revenue leakage. On-going operation and performance evaluation of the Wireless and Wireline supplier's self-reported SLA performance data Claims for SLA violation Credits (SRCs) based on contract clauses and other inputs Client internal databases. Validate SRCs on invoice in billing system as per email confirmation from carrier with approved credits What are we looking for? Knowledge of Access performance metrics and metric calculation Telcom Engineering experience Knowledge of carrier services and processes Has knowledge of Voice and Data business Has knowledge of Access Management process, procurement, delivery, trouble shooting of International Access Has knowledge of Access Technologies globally Has an experience in Analyzing and recommending process improvements. Strong problem solving skills Strong data analysis skills Strong Project Management skills Exceptional verbal communication skills Exceptional written communication skills Exceptional ability to manage multiple priorities and deliverable timeframes Exceptional ability to communicate a multiple levels of management Strong Cross functional team management skills Proficient Microsoft Office skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Systems Engineer, you will research, design, develop, simulate, and/or validate systems-level software, hardware, architecture, algorithms, and solutions that enables the development of cutting-edge technology. Qualcomm Systems Engineers collaborate across functional teams to meet and exceed system-level requirements and standards. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. About The Role :: The AI SW team at Qualcomm is focused on advancing state-of-the-art in Artificial Intelligence across various business segments, including Mobile, AR & VR Technology, IoT, and Auto ADAS. The AISW stack leverages Qualcomm chips' extensive heterogeneous computing capabilities, enabling the running of trained neural networks on devices without needing a cloud connection. This allows neural network models trained in various frameworks on Snapdragon platforms to run at blazing speeds while consuming minimal power. As a Senior Engineer, you will see your work directly impact billions of devices worldwide. Key Responsibilities: Design and develop solutions for onboarding machine learning models onto Qualcomm devices. Utilize various ML frameworks to implement and test models. Ensure model accuracy and performance on devices, addressing any challenges that arise. Identify and resolve issues in Python and ML models, determine root causes, and propose/implement fixes. Apply sound reasoning to make informed judgments about solution design. Write clean, maintainable code that adheres to good software design principles. Collaborate with cross-functional teams to ensure high-quality solutions for customer requirements. Minimum Qualifications: Bachelors degree in engineering, Computer science or a related field and 2+ years of experience of Software engineering or related work experience OR Masters degree in engineering, Computer science or a related field and 1+ years of experience of Software engineering or related work experience Experience with SW architecture and programming languages. Experience with tools and frameworks such as PyTorch, TensorFlow, ONNX, and others. Preferred Qualifications: Excellent development skills in C++ / Python Proficient in Data structures and algorithms Hands on expertise in deep learning frameworks such as ONNX, PyTorch In depth knowledge of state-of-the-art CV, NLP, LLM, GenAI, Classification and Object detection model architectures Good understanding of Quantization (8-bit, 4-bit) and Calibration algorithms Good understanding of machine learning compiler techniques and graphs optimizations Good understanding of SW design patterns and design philosophies (SOLID principles, design patterns) Excellent analytical, development, and debugging skills Knowledge of machine learning runtimes like ONNX Runtime and TF runtimes is a plus Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: About The Role :(Stability):Sr.Engineer Position 3 to 5 years hands on experience in debugging ThreadX and Linux Embedded stability issues both Kernel Space and User Space. Debug the issues from the dumps provided by OEMs to find the root cause of the issues. Should be able to setup the internal environment and try to reproduce the issues. Should have good understanding on the usage of Trace32, GDB and other debugging Tx tools. Should be able to engage with customers in remote debug sessions, trainings, escalation meetings. Should have very strong analytical and low level debugging skills. Should be able to drive self and work independently. Prior experience on Qualcomm chipsets is preferrable. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience. 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of any combination of academic and/or work experience with debugging techniques. Applicants :Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies :Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Systems Engineer, you will research, design, develop, simulate, and/or validate systems-level software, hardware, architecture, algorithms, and solutions that enables the development of cutting-edge technology. Qualcomm Systems Engineers collaborate across functional teams to meet and exceed system-level requirements and standards. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience. Preferred Qualifications: Master's Degree in Engineering, Information Systems, Computer Science or related field. 8+ years of Systems Engineering or related work experience. 4+ years of 4G/5G/6G systems and associated cellular standards (e.g., 3GPP NR, LTE, LTE, 3G). 3+ years of experience working in a large matrixed organization. 1 + year of work experience in a role requiring interaction with senior leadership (e.g., Sr. Staff level and above). Principal Duties and Responsibilities: Leverages advanced Systems knowledge and experience to research, design, develop, simulate, and/or validate systems-level software, hardware, architecture, algorithms, and solutions while ensuring system-level requirements and standards are met. Performs complex functional analysis to drive requirements and specifications and to define and align with standards for hardware and software. Develops and analyzes complex system level design including requirements, interface definition, functional/performance definition, and implementation of a new system or modification of an existing system. Collaborates with cross-functional teams (e.g., product management teams, engineering teams, etc.) to complete project work, including implementing and verifying the system. Develops algorithms and works on new and innovative ideas (e.g. IDFs) for a product or feature area. Drives triage of complex problems at the system level to determine root cause and presents results of testing and debugging to internal and external stakeholders. Level of Responsibility: Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively. Applicants :Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies :Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

About The Role : Summary: Our Xeon Server Validation Team is seeking IO engineer for our validation teams in our quest to ensure no bugs escape to our customers. We are comprised of engineers from a variety of life experiences and perspectives who share this common goal and pursue excellence in doing so. We value our people first and foremost, so we appreciate a We Over Me mentality and a spirit of collaboration and encouragement. We have a robust server roadmap to deliver and therefore need your passion for leadership, problem-solving, and expertise. If you are seeking a validation challenge, are technically curious and enjoy developing creative solutions to complex problems, then come join us in delivering the highest quality server products to the world. In exchange, we offer you the opportunity to collaborate closely with the brightest minds in the industry, and to be a part of the work influencing the technology data revolution. You will enjoy all the growth opportunities available to you at a company as expansive and diversified as Intel. What You Will Do: You will be able to work in a variety of different validation disciplines in high-speed IO technologies. Your daily activities can include test content development, test automation developments to expedite execution with quality and efficiency, use of standard lab equipment for validation measurements and characterization, and interaction with cross-functional teams to provide health assessment resulting from validation execution. You will be responsible for, but not limited to: Defines, develops, and performs functional validation for CPUs, focusing on validation of the CPU internals and CPU integration in system level features for Intel performance and power efficient cores. Applies various hardware and software level tools and techniques to ensure validation coverage and that performance, power, and area goals are met. Reviews proposed design changes to assess impact on validation plans, tasks, and timelines. Develops CPU validation methodologies and test plans, executes validation plans, and collaborates with other engineers for design optimization, troubleshooting, and failure analysis. Applies knowledge of CPU core architecture, processor microarchitecture, and design. Performs silicon debug to identify root causes and resolves all functional and triage failures for CPU issues. Tests interactions between various CPU features using validation infrastructure. Develops post silicon validation infrastructure (e.g., performance monitors, behavioral checkers, state space coverage) and test environment used in validation testing. Publishes CPU validation reports summarizing all validation activities performed, reviews results, and communicates to relevant teams. Works with architecture, design, verification, board, platform, and manufacturing teams to maintain and improve debug, validation test strategy, methodologies, and processes for CPU interfaces and to meet desired product specifications. Develops content to create or increase specific IP interactions using a variety of tools and techniques (including patching techniques using microcode, firmware, or custom OS builds). Engages in all phases of the product life cycle, develops, and validates content and infrastructure, and bug hunts in multiple environments (simulation, emulation, FPGAs) to ensure silicon readiness. Behavioral Skills We're Looking For: A collaborative and helpful spirit. Creativity. Excellent verbal, written, and interpersonal skills. A growth mindset. Strong Collaboration and teaming skills. Growing and supporting highly motivated and experienced engineering teams. Networking, communication, and influence skills. Problem solver. Detail oriented. Excellent communicator, verbal and written. Highly collaborative, both within the teams and with the teams' stakeholders. Is willing to multitask and work in a dynamic and team-oriented environment. Qualifications Minimum Qualifications: BSEE or MSEE Graduate from an accredited University with 5+ years of experience. Strong desire for hands-on work in a hardware lab with computer systems and test stations. Knowledge of standard lab equipment like high-speed scopes and analyzers. Experience with mathematical and statistical analysis, including knowledge of JMP and/or Matlab. Knowledge of scripting languages such as Python, Perl, and Visual Basic. Role model with can do attitude. Inside this Business Group The Data Center & Artificial Intelligence Group (DCAI) is at the heart of Intel's transformation from a PC company to a company that runs the cloud and billions of smart, connected computing devices. The data center is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologies"”spanning software, processors, storage, I/O, and networking solutions"”that fuel cloud, communications, enterprise, and government data centers around the world.

About The Role : As SoC/System Debug specialist, the candidate will be part of a top-notch debug team for Intel post silicon server validation. Manual debug team will be gate keeper to ensure a healthy product quality release to internal and external customers. Responsibilities include systematic debug of complex failures at system level, designing the experiments to root cause the issues, co-ordinate with different teams for execution of experiments. Once the issue is root caused, work with design teams on work around and fix validation. The position will support various levels of experience with following qualifications. Works with architecture and design teams to implement different DFD methodologies and necessary hooks into SoC designs. This position will also mentor and coach other team members to develop necessary expertise and skills. Qualifications Bachelor's/Master's in Hardware Engineering or Electrical/Electronics Engineering or Computer Engineering or Computer Science with 10+ years of related work experience. Candidate must have high degree of hardware architecture/ microarchitecture experience in CPU/SoC/Chipset and a few of the subsystems/areas given below Strong knowledge and skills of Intel IA (IA32 architecture with uArch debug knowledge of Intel's Core and Uncore or equivalent architecture.) Passionate about working on CPU hardware and enjoys various levels of debugging Good data analysis skills and attention to details, Patient and disciplined problem-solving skills Expertise in CPU bring up, system level debug, root cause isolation, debug methodology and tools Knowledge of SOC level flows and deep understanding of some of the domains - CPU core, IOs, Coherency, reset, Power management, virtualization Understands System HW/FW/SW as a whole Excellent failure boundary minimization skills Must possess strong initiative, analytical/problem solving skills, team working skills, ability to multitask and be able to work within a diverse team environment. Optimizes debug process and drives systematic improvements in debug methods, tools and features based on expertise and debug findings. Hands-On experience of complex SoC sightings and exposure to running cross-team/site Task forces Knowledge on Debug Tools for JTAG, on chip trace features and ability to debug via OSC/LAs etc; Usage of any Post-Si debug tools (e.g., logic analyzers, oscilloscopes, things like ChipScope on FPGA's, etc.), usage of different Analysers/exercisers (PCIe etc.) Good working knowledge in C/C++/Python SW programming for content development and scripting Demonstrated collaboration skills working with different partner teams like design, architecture, firmware, tools, manufacturing teams during complex failures debug Excellent written and oral communications and experience working in a cross functional /cross geography team environment are essential Inside this Business Group The Network & Edge Group brings together our network connectivity and edge into a business unit chartered to drive technology end to end product leadership. It's leadership Ethernet, Switch, IPU, Photonics, Network and Edge portfolio is comprised of leadership products critically important to our customers. Benefits We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits It has come to our notice that some people have received fake job interview letters ostensibly issued by Intel, inviting them to attend interviews in Intels offices for various positions and further requiring them to deposit money to be eligible for the interviews. We wish to bring to your notice that these letters are not issued by Intel or any of its authorized representatives. Hiring at Intel is based purely on merit and Intel does not ask or require candidates to deposit any money. We would urge people interested in working for Intel, to apply directly at https://jobs.intel.com/ and not fall prey to unscrupulous elements. Working Model This role will require an on-site presence. *

Designation- Quality Analyst Location- Malad West Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days Working with 2 rotational week offs Roles and Responsibilities Conduct quality audits, call audits, and root cause analysis to identify areas for improvement. Perform call calibration exercises to ensure consistency among team members' performance. Utilize QC tools such as 7QC, Six Sigma methodologies, and quality tools to drive process improvements. Provide feedback to team members on their performance and suggest training or coaching where necessary. Collaborate with the team to resolve issues related to product knowledge, sales techniques, and customer service. Interested candidate can connect for further information- Simran Rana- 9137514621 or can mail resume on simran.rana1@teleperformancedibs.com

Skill required: Next Generation Customer Operations - Incident Management Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.The Incident Manager (IM) acts as the single commander to work with our Customer Service and Support engineers and our customers to coordinate complex reactive support to resolution and provide insights into operational health opportunities for a set portfolio of accounts. They are responsible for representing the customer's business impact, supporting in the end-to-end problem resolution and problem identification against the case portfolio. They help monitor reactive cases owned by internal support organizations and ensure correct case reporting and trending is in place for the account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health. The team works with engineers as needed to investigate the customer issue further to understand the root cause to drive prevention. What are we looking for? Ability to manage multiple stakeholders Collaboration and interpersonal skills Commitment to quality Prioritization of workload Ability to establish strong client relationship Ability to manage multiple stakeholders Collaboration and interpersonal skills Commitment to quality Prioritization of workload Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Payroll - Workday Payroll Accounting Designation: Payroll Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Lead weekly payroll cycle for all employee groups Hiring, onboarding and performance management activities of a payroll ream Coordinate, mentor, train, and develop a payroll team while creating colleague engagement and change management programs, as well as facilitate cross functional partnership meetings Lead all aspects of changes to payroll records Address and identify root causes of customer issues Analyze, identify, and recommend process improvements and system modifications to increase efficiencies Communicate regularly with customers on issues management and year-end planning Ensure compliance with government payroll legislationImplement and manage payroll accounting processes and solutions within Workday platforms. What are we looking for? Customer Communications Customer Support Operations Adaptable and flexible Agility for quick learning Customer service experience with a passion for continuous improvement Strong leadership skills with keen attention to detail and dedication to excellence Consistent track record to lead, empower and mentor colleagues to meet department goals and objectives Strong interpersonal and time management skills with the ability to prioritize and meet deadlines while working in fast-paced, high-volume environment Effective oral and written communication skills to communicate with all levels of the organization Ability to look after large-scale projects and to influence and implement required process improvements or transition of new work Strong analytical and problem-solving skills including offering of creative, constructive solutions High proficiency in Microsoft Office Suite, specifically with Excel spreadsheets, Word documents, and Outlook email Proven understanding of payroll legislation and compliance Experience with Workday and SAP would be considered an asset Experience with time and attendance management systems (STAS, Kronos, Workday) Prefered Canadian Payroll experience is good to have Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

About The Role ::Mainframe Testing SME About The Role :and Requirements : Should have a good knowledge in editing JCL or create JCL to submit the Test Batch Jobs Should be aware of TSO/ISPF commands in Mainframe Good knowledge in analyzing the logs in Spool for Abended jobs and provide the root cause of the issue for further analysis to Development/support team Work with IT Developer to analyze the COBOL/PL1 program to analyze issue and identify input and Output files Able to edit Mainframe files using Layouts/Copybooks using Fileaid to modify data according to testing requirements Verify the Database in DB2/IMS or output files to verify the outputs Test data preparation according to Test Requirements Experienced in STLC Lifecycle (Software Testing Life Cycle) or Agile methodology and prepare Test closure reports/Signoff for Testing Key Responsibilities : Creation of Test Strategy/Test plan document to define scope and approach of testing (Applicable for Band B3) Analyze the Requirements and identify Test scenarios/design the Test cases Prepare the Test data/Test JCL according to test scenarios Execute Test cases by submit Jobs and analyze the results Report the issues and coordinate with Development/support team for fixing the errors Participate in capability building and upskilling programs, contribute towards training programs in practice. Participating in POC building on Primary or any other secondary skills Supporting practice associates in respective domains with relevant expertise Required Technical Skills : Z/OS Mainframe, JCL, DB2, IBM Utilities, TSO/ISPF commands Good to have Technical Skills : Cloud Infrastructure Testing (AWS/Azure/GCP), Test Environment Management, Service Virtualization

Skill required: Trust & Safety - Content management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry. Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio. Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately. Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Risk Assessment:Capability to assess the potential risks associated with various types of content. Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement. Communication Skills:Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Roles and Responsibilities: Assess the quality of analysts on the project. Meet volume and quality targets for all quality assurance audits. Develop and maintain knowledge of client and their business needs processes. Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements. Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training. Participate in process calibration sessions with clients and cross-vendor. Take accountability for effectively handling escalations. Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction. Assist with monitoring and tracking incidents to ensure timely resolution. Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance. Qualifications Any Graduation

Skill required: Trust & Safety - Content management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry. Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio. Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately. Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Risk Assessment:Capability to assess the potential risks associated with various types of content. Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement. Communication Skills:Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Roles and Responsibilities: Assess the quality of analysts on the project. Meet volume and quality targets for all quality assurance audits. Develop and maintain knowledge of client and their business needs processes. Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements. Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training. Participate in process calibration sessions with clients and cross-vendor. Take accountability for effectively handling escalations. Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction. Assist with monitoring and tracking incidents to ensure timely resolution. Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance. Qualifications Any Graduation

Skill required: Trust & Safety - Content management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry. Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio. Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately. Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Risk Assessment:Capability to assess the potential risks associated with various types of content. Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement. Communication Skills:Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs. Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Roles and Responsibilities: Assess the quality of analysts on the project. Meet volume and quality targets for all quality assurance audits. Develop and maintain knowledge of client and their business needs processes. Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements. Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training. Participate in process calibration sessions with clients and cross-vendor. Take accountability for effectively handling escalations. Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction. Assist with monitoring and tracking incidents to ensure timely resolution. Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance. Qualifications Any Graduation

Job Requirements Engineer should have worked in Controls Engineering Perform process analysis to identify best practices and apply lessons learned to the process. Support Root Cause and Corrective Actions (RCCA) and Non-Conformance Reports (NCR) on Engineering processes. Manage closure of improvement activities including containment and defect pareto analysis. Working with Engineering team to assure quality characteristics are designed into production planning. Utilize IBM Jazz Tool Suite/CLM for tracking and implementation of actions. Develop/Present quality reports/presentations to program/business management. Work Experience Controls Engineering Background Bachelor’s degree in engineering, quality control, or a related field 1-3 years of experience in quality control Ability to lead process non-conformance investigations Experience with Root Cause and Corrective Action (RCCA), Cost of Poor Quality (COPQ) Data Analysis with good Excel skills, and general ability to use Microsoft Office Ability to work across and communicate with all levels of the organization

Hello, Greetings from Quest Global!!! We found your profile on Naukri Job Portal and would like to process for below position. Let me know if you are interested. Position: Control Engineer Experience: 7+ years Job Location: Hyderabad Job Type: Regular Job Requirements Engineer should have worked in Controls Engineering Perform process analysis to identify best practices and apply lessons learned to the process. Support Root Cause and Corrective Actions (RCCA) and Non-Conformance Reports (NCR) on Engineering processes. Manage closure of improvement activities including containment and defect pareto analysis. Working with Engineering team to assure quality characteristics are designed into production planning. Utilize IBM Jazz Tool Suite/CLM for tracking and implementation of actions. Develop/Present quality reports/presentations to program/business management. Work Experience Controls Engineering Background Bachelors degree in engineering, quality control, or a related field 1-3 years of experience in quality control Ability to lead process non-conformance investigations Experience with Root Cause and Corrective Action (RCCA), Cost of Poor Quality (COPQ) Data Analysis with good Excel skills, and general ability to use Microsoft Office Ability to work across and communicate with all levels of the organization

Responsibilities The IBM Cloud Networking Tribe is looking for a talented, innovative and enthusiastic Test Automation engineer that will build the next generation IAAS to make our customers succeed. The IBM Cloud Networking Tribe has a global cloud presence that continues to grow and expand its reach. Our Network Services engineering team is responsible for delivering virtual network services with top-notch performance, first-rate security, fail-safe reliability and exceptional quality. An IBM Cloud Test Automation engineer will be the key individual responsible for end to end feature testing. You will ensure the features delivered functionality and stability are meeting the highest quality standards, working to increase the knowledge and performance of the collective team. In addition, you will interface with senior architects and developers across several locations to ensure that the overall testing strategy is communicated and understood. We are a global team, so communication skills (both verbal and written) are critical as well as flexibility to work with team members in other time zones. Responsibilities : Develop thorough test plans and document the results and progress Develop in depths functionality and stability automatic tests that will map customer use cases Research the right set of workloads and benchmarks Develop automated test scenarios and environments for End2End automatic evaluation Collect test evidence measurements to ensure system functionality, stability and scalability Establish automatic measure to assess the accuracy Analyze results to find ways to improve the functionality coverage Analyze root causes and identify areas for improvement Collaborate with development teams to drive resolution for issues and improvement Generate test automation summary reports for stakeholder’s review How we’ll help you grow: You’ll have access to all the technical and management training courses you need to become the expert you want to be. You’ll learn directly from expert developers in the field; our SME's love to mentor. You will have the opportunity to work in many different areas to figure out what really excites you. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 2-4 years of test automation development experience 2-4 years of experience in software testing in the workplace 2-4 years experience in Python/Go/Java programming Good English communication skills (written and oral) and be able to work independently and as part of a team. Knowledge of REST technologies is important advantage. Preferred technical and professional experience Cloud network concepts including software defined networking, virtual private cloud (VPC), network services such as load balancer, firewall, gateway as it fits in cloud network infrastructure Working knowledge of cloud network infrastructure technologies Linux network internals Linux Virtualization technologies relating to network virtualization Kubernetes, Docker Knowledge of bash, go lang, php, awk Working knowledge of Network tools is an important advantage. Knowledge of Windows and Linux operating systems Knowledge of Github and Jira is an advantage. Fast learner and a team player

Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Activeparticipation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collectivewell-being. What are we looking for? As a Quality Auditor, you will be Responsible for Quality Audits ensuring service meets the Client and Org Goals and standards of quality. Need to enforce the defined policy guidelines for all workflows assigned under Content Moderation scope. Need to ensure timely Quality insights are shared to drive process improvements Should ensure timely feedback and individual performance development is tracked and reported Should work with core Operations Team and drive over all quality standards defined as per the processNote- The reviewed/audited content could be sensitive or of graphic nature Assess the quality of analysts on the project Meet volume and quality targets for all quality assurance audits Develop and maintain knowledge of client and their business needs processes Develop and maintain an understanding of client Service Level Agreements and department s key performance requirements Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainings Participate in Process Calibration sessions with Clients and Cross Vendor Take accountability for effectively handling escalations Identify root causes for business related issues and recommend solutions to improve overall client satisfaction Assist with monitoring and tracking incidents to ensure timely resolution Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance Roles and Responsibilities: Content Moderation:Understanding of content moderation guidelines and policies specific to the platform or industry. Familiarity with various types of online content, including text, images, videos, and audio. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately. Communication Skills:Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in Ms Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs. Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest ofclient policies Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement, using MS Excel or Google sheets. Capability to assess the potential risks associated with various types of content via data analysis Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content. Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Qualifications Any Graduation

Job Title: KYC Quality Assurance Team Corporate Title:Associate Location:Bangalore, India Role Description Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking. The 1 LoD Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO) function provides assurance to stakeholders as to whether DBs KYC files reviewed meet the standards defined in the KYC Policy DB Group and local requirements (where applicable) through an independent assessment of KYC file, including ascribed Client Risk Ratings and Due Diligence activities undertaken by the Business to manage Financial Crime Risks presented by the Client. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Operate as a KYC Quality Assurance SME with the global KYC QA function Review KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files Perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process Partner with CLM & AFC QA teams to improve KYC standards Support and contribute towards a continuous improvement program of work borne out of a QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & CLM teams Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering Your skills and experience Profound knowledge of Know your Customer (KYC) matters and topics with 3+ years KYC operations experience Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required Experience with investment banking clients and with preferably with risk and complex client entity structures Effective communication, organisation, prioritisation and interpersonal skills Ability to work to high standards and under strong time constraints The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years of full time experience Key/Primary Skills:Responsible for the delivery of Change, Incident, Problem and Configuration Management for given service(s), excellent reporting skills. Provide a Service Management point of escalation for the supported projects. Perform an Operational Service Management hands on role including: o Monitor, manage and prioritize all service aligned ticketing queues ensuring service levels are maintained and backlogs are eliminated o Ensure CAB / Change management process is complied with while delivering Business and IO requests o First escalation point and manager of Priority 1/2 incidents including internal and client communications o Create Major Incident Reports (MIR/RCA) and monitor progress of MIR/RCA actions o Monitor and manage all severity incidents to ensure SLAs are met o Identify incident trends and drive root cause resolution through proactive problem management o Own delivery of Service Reports including daily, weekly and monthly Service Performance Reports Identify, investigate and resolve Service Management issues e.g., ensuring good quality of information in incident, change and problem records and promptly identify issues that need to be escalated Work closely with the Service Delivery Manager to identify and implement service improvements demonstrating an increase in the quality of service and a reduction in cost, drive automation, etc. Point of contact for the Service Management Team for the transition of new clients, enhancements to existing services. Act as backup to Service Management Lead and have enough knowledge to cover effectively on the SM deliverables. Support IT governance and audit requirements.Good to Have Skills:ServiceNow administration skills, MS PowerBI skillsJob Requirements: Key responsibilities:Change, Incident, Problem, Request, Configuration Management, BizOps, Reporting, SLA management. Professional/Technical Experience:Candidate should have 7 years of experience in Cloud Infra Service Management. Professional Attributes:Excellent verbal and written communication skills, good analytical and problem-solving skills, should be able to independently manage and prioritize tasks. Should have an eye for detail. Educational Qualification:Graduate Qualification 15 years of full time experience

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : MuleSoft Anypoint Platform Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to troubleshoot and resolve application issues. Monitor and maintain the performance of critical business systems. Identify and analyze root causes of application failures and implement corrective actions. Develop and maintain technical documentation for troubleshooting and knowledge sharing. Provide timely and effective support to end-users, addressing their technical queries and issues. Professional & Technical Skills: Must To Have Skills:Proficiency in MuleSoft Anypoint Platform. Experience with API development and integration using MuleSoft. Strong understanding of RESTful web services and JSON. Hands-on experience with troubleshooting and debugging MuleSoft applications. Solid knowledge of SQL and database concepts. Good To Have Skills:Experience with cloud platforms such as AWS or Azure. Additional Information: The candidate should have a minimum of 3 years of experience in MuleSoft Anypoint Platform. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Linux Good to have skills : Cloud Infrastructure Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Troubleshoot and resolve technical issues reported by end-users. Collaborate with cross-functional teams to investigate and resolve application-related incidents. Monitor application performance and stability, proactively identifying and addressing potential issues. Provide timely and effective support to end-users, ensuring minimal disruption to business operations. Contribute to the improvement of application performance and stability through analysis and optimization. Stay updated with the latest industry trends and technologies to enhance application support capabilities. Professional & Technical Skills: Must To Have Skills:Proficiency in Linux. Good To Have Skills:Experience with Cloud Infrastructure. Strong understanding of Linux operating systems and command-line tools. Experience in troubleshooting and resolving application-related issues. Knowledge of scripting languages such as Bash or Python. Familiarity with cloud infrastructure technologies and concepts. Ability to analyze and interpret log files to identify root causes of issues. Excellent problem-solving and communication skills. Additional Information: The candidate should have a minimum of 2 years of experience in Linux. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years What would you do? Review and analyze deductions taken by customers to identify discrepancies.Investigate the reasons behind deductions, such as pricing errors, shipment issues, or promotional allowances.Maintain detailed records of all deductions and resolutions.Gather necessary documentation to support claims and disputes.Liaise with internal departments (e.g., sales, customer service, and finance) to gather information and resolve issues.Communicate effectively with customers regarding deduction disputes and resolutions.Prepare regular reports on deduction trends, root causes, and resolutions for management review.Track and report on the financial impact of deductions on revenue.Follow up on unresolved deductions to ensure timely resolution.Identify opportunities for process improvements to reduce the occurrence of deductions.Collaborate with cross-functional teams to implement best practices.Ensure that all deductions are processed in compliance with company policies and accounting standards.Analyze data to identify trends in deductions, helping to develop strategies to minimize them. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to work well in a team Strong analytical skills Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation