170 Root Cause Jobs - Page 4

Job Title- Engineer, AS Location- Pune, India Role Description This role is within the DWS Global Technology team and will interact with the various business groups globally, e.g. Global Client Group, Trading, Risk, Compliance and Finance. The resource will be responsible for delivering the technology projects with focus on the DWS Strategic projects and changes driven by upcoming regulatory milestones. Your key responsibilities Drive the Vendor Risk Management (VRM) process for the new vendors onboarding Arrange Quarterly Business Review (QBR) post VRM completion Periodic review of VRM and completion of process Own the actions for Self-Identified Issue (SII) and work with business to close the actions/ SII as per compliance guidelines Facilitate Disaster Recovery activities by reviewing DR plans and coordinating the execution of DR exercise for the application. Manage Internal and external application audits and Audit issue remediation activities. Manage remediation of gaps in application lifecycle management activities such as Account recertification, remediation of Application configuration gaps etc. Manage application related Risk and Compliance Evaluation tasks and resolution of gaps in this area. Manage any IT Security incidents that may occur in the application. Plan and Manage Application events and Database Events monitoring using Bank wide standard monitoring tools. Manage application capacity forecasting and monitoring. Plan and manage Application user access related tasks. Plan for Application Hardware / Software / License upgrades or migration activities to align to the compliant platforms. Close Coordination & Collaboration with Internal Stakeholder/ External Stakeholders and Vendors Manage the application Non-Functional Requirement process Support the BISO/TISO in compliance assessment & implementation of IS controls in their IT Assets Aware of Application landscape, Infrastructure Assets and the Procurement process; should be able to proactively create demands for new applications assets Familiar with Change Management Process and related SDLC onboarding & compliance process Your skills and experience 8+ years experience in Application management including infrastructure, security and connectivity in Finance domain. Experience in vendor risk management process Understanding database Oracle, MS-SQL Good to have experience in Document Management solutions Experience on DevOps strategy Strong Logical Aptitude to understand the overall Application and root out the gaps wherein required Good Questioning skills to understand the Root Cause of the request Experience in Vendor Risk Management process will be added advantage Understanding of cloud architecture will be added advantage Excellent communication skills; fluent in English (written and verbal)

Job Summary: Contributes to the planning, designing, purchasing, and implementation of changes to the manufacturing equipment and systems while contributing to teams. Key Responsibilities: Assists with the work for specific projects to create and implement all aspects of a manufacturing processes to ensure safety requirements, manufacturing goals, business goals, and product specifications are met. Contributes by applying the knowledge or use of manufacturing principles and practices to improve manufacturing equipment and processes. Assists with the development of manufacturing standards and working methods by using continuous improvement tools. Works with internal and external resources on specific project assignments. Learns the knowledge of manufacturing principles and practices as they are applied to Cummins. External Qualifications and Competencies Competencies: Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Drawing Interpretation - Integrates product design and manufacturing equipment engineering drawings to support the design and development of an optimal manufacturing process that meets product design specifications. Equipment/Capital Procurement - Selects manufacturing equipment which meets the Cummins manufacturing specifications and meets the project or program needs. Manufacturing Analysis Led Design - Uses digital tools to model and simulate manufacturing processes, equipment and performance to make data driven decisions before changes are made and to drive continuous improvements. Manufacturing Knowledge - Demonstrates the knowledge of manufacturing by correctly implementing changes in current processes, equipment, and applications to meet the function's needs and contribute towards continuous improvement. Process Documentation - Produces written manufacturing procedures in proper sequence which are followed correctly by all approved stakeholders to establish continuity in processes and standardization. Tool and Fixture Design - Selects work-piece-holding devices capable of effectively holding parts and products during a manufacturing process to secure their position to meet functional requirements. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Continuous Process Improvement - Recognizes areas in which a process can be improved by properly implementing process improvement and waste reduction methodologies to reduce process cost and improve quality in current manufacturing processes. Ergonomics Process and Workplace Design - Designs, creates or adapts processes and workstations by implementing ergonomic controls through the application of the Cummins ergonomic design guidelines to reduce risk and deliver ergonomically designed work. Problem Solving - Solves problems and may mentor others on effective problem solving by using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and ensures actions to prevent problem reoccurrence are implemented. Workstation Design - Designs operator work stations that are safe, healthy, and ergonomic while accounting for cost, quality, and delivery to contribute to an efficient work environment. Education, Licenses, Certifications: College, university, or degree in STEM (Science, Technology, Engineering, Math) or related field, or equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Basic level of relevant work experience required. Additional Responsibilities Unique to this Position BOM Routing and verification Support MFE with tools and fixtures and industrialization JDE support in PCN /ECN change

Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Quality Auditor, you will be:Responsible for Quality Audits ensuring service meets the client and org goals and standards of quality. Need to enforce the defined policy guidelines for all workflows assigned under the Content Moderation scope.Need to ensure timely quality insights are shared to drive process improvements.Should ensure timely feedback and individual performance development is tracked and reported.Should work with the core Operations Team and drive overall quality standards defined as per the process.Note- The reviewed/audited content could be sensitive or of graphic nature What are we looking for Assess the quality of analysts on the project.Meet volume and quality targets for all quality assurance audits.Develop and maintain knowledge of client and their business needs processesDevelop and maintain an understanding of client Service Level Agreements and the department s key performance requirementsDevelop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom trainingParticipate in process calibration sessions with clients and cross-vendorTake accountability for effectively handling escalationsIdentify root causes for business-related issues and recommend solutions to improve overall client satisfaction.Assist with monitoring and tracking incidents to ensure timely resolution.Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performanceContent Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry.Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio.Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.Risk Assessment:Capability to assess the potential risks associated with various types of content.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Roles and Responsibilities: Previous experience evaluating quality preferred.At least 2 years overall experience and at least 1 year in Content Moderation related work This is a Work from Office RoleMust be open to working in a 24/7 environment. Qualification Any Graduation

Test Engineer (Automation) Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightlys complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable. About the job Brightly Software continues to grow and needs amazing engineers. This is an excellent fit for talented engineers who thrive in a fast-paced environment. New hires will work alongside our top-notch engineers and product team to design, implement, deliver and support our highly ambitious products and integrations. We care deeply about your passion and dedication to the craft of software. The Test Engineer (Automation) supports the application platforms in the Engineering department. The work managed is critical to overall program success, with aggressive timelines that are critical to the success of the company with direct impacts on our customers. This role builds and conveys deep SME. What youll be doing Strong inclination towards product quality Develop and maintain test scripts from provided functional and technical designs, functional test scripts, or ad hoc for bug fix testing. Must have experience in understanding the user requirements, developing test cases, automation scripts, performing testing, debugging the automation code, and providing comprehensive reports. Ability to multitask and stay organized in a dynamic work environment. Investigate defects for the root cause. Executes test cases, log defects and maintain other test documentation. Track defect to closure What you need Bachelors in computer science or related discipline; or equivalent work experience 2-5 years of experience Strong analytical and problem-solvin g skills. Good communication and partnership skills required Bonus Points Experience with Appium Exposure to public cloud platform Certifications like ISQTB, Java, javascript etc The Brightly culture Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live Together we are Brightly #brightly ...Less

IBM ISDL Power hypervisor development group is working on virtualisation Tech that involves firmware design and development for power hypervisor. Responsibilities: The key responsibilities for this role as following: As Firmware developer to develop Hypervisor firmware on IBM power Systems Participate in design, implementation, Integration & verification of virtualization functions Execute unit test plans and functional tests to verify high quality code deliverables Perform code reviews with other members of team Provide code support, debug activities and issues resolution supporting both internal and external customers. Interact with the test team to define test plans, identify, root cause and resolve defects Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise . 5-10years of experience in Firmware design( embedded software) and development Expertise in C/ C++ language , Object oriented concepts Experience in embedded device drivers, Linux. Expertise in debugging and root causing complex firmware issues

WHAT YOU WILL WORK ON Serve as a liaison between product, engineering & data consumers by analyzing the data, finding gaps and help drive roadmap Support and troubleshoot issues (data & process), identify root cause, and proactively recommend sustainable corrective actions by collaborating with engineering/product teams Communicate actionable insights using data, often for the stakeholders and non-technical audience. Ability to write technical specifications describing requirements for data movement, transformation & quality checks WHAT YOU BRING Bachelors Degree in Computer Science, MIS, other quantitative disciplines, or related fields 3-7 years of relevant analytical experiences that can translate into defining strategic vision into requirements and working with the best engineers, product managers, and data scientists Ability to conduct data analysis, develop and test hypothesis and deliver insights with minimal supervision Experience identifying and defining KPIs using data for business areas such as Sales, Consumer Behaviour, Supply Chain etc. Exceptional SQL skills Experience with modern visualization tool stack, such as: Tableau, Power BI, Domo etc. Knowledge of open-source, big data and cloud infrastructure such as AWS, Hive, Snowflake, Presto etc. Incredible attention to detail, with structured problem-solving approach Excellent communications skills (written and verbal) Experience with agile development methodologies Experience with retail or ecommerce domains is a plus.

Interacting with patients in a compassionate and empathetic manner, explaining the purpose of the sleep test, and providing clear instructions on how to use the device properly Setting up the sleep testing device at the patient's home, ensuring it is functioning correctly, and providing thorough instructions on how to operate it safely and effectively Troubleshooting and Repairs: Diagnose technical issues with medical devices, identify root causes, and implement timely repairs to minimize downtime

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this function is to reconcile/ tie-out/ financial data for the various claim platform with sub- ledger/data repository, general ledger accounts – People Soft and related activities for the production of financial statements and reports, prepare sox control packages and review accounting classifications, in accordance with generally-accepted accounting principles and preparation of documentation in support of external and internal audits. This role also requires the candidate to support Financial Data Framework project from a testing and business analysis support perspective towards streamlining the input data and thereby contribute in improving accuracy Primary Responsibilities: Identifies/researches variances and provides appropriate explanations Be able to learn and implement basic query writing in SAS & SQL environment Blackline Account reconciliation and flux analysis Preparation of internal and external audit support documentation Engaging in various claims/sub ledger system projects Solid analytics skill and variance analysis on root cause of the discrepancy between Subledger & PSGL Collaborates with peers to complete projects Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Eligibility To apply to an internal job, employees must meet the following criteria Grade 23 and 24 can apply 23 will move to 24, Grade 24 will move laterally Minimum duration of 12 months of continuous service in their current grade and position Performance rating in the last common review cycle of “Meets Expectations” or higher Not be on any active CAP (Corrective Action Plan) or active disciplinary action Required Qualifications: Bachelor or Masters in Accounting or equivalent courses 2+ years of General Accounting, Reconciliation & Analysis experience End user experience in Access database Demonstrates solid knowledge of GL and sub-GL data sources, and how the information is recorded (e.g., chart of accounts, revenues, expenses, claim costs etc.) Demonstrates basic understanding of how to retrieve data from company-specific financial systems and use reporting tools (e.g., Smart-view, SAS) Demonstrates basic understanding of various data models and platforms Demonstrates basic understanding of where and how to obtain needed information Intermediate Proficiency in MS Excel, Access and MS Word Proven effective communication skills Proven eye for detail & quick learning abilities Preferred Qualifications: Health care experience Exposure to PeopleSoft, Oracle, Black line, Month end close knowledge At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #NJP #SSF&A External Candidate Application Internal Employee Application

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology, join us to Make Possible a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers.We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. MFG Engineer is responsible for the development and management of the Engineering Change Request process for assigned groups and/or product families or lines from documentation of initial problem statement through implementation and execution of the engineering change. Mediates problems across division lines to remove barriers preventing effective implementation of engineering changes. Ensures rapid and efficient processing of ECRs/ECOs, resulting in cost-effective change implementation. Joining Location ITPL, Bangalore (Onsite - 5 Days work from office) Work Timing 02:00 PM to 11:00 PM Education B.E/B.Tech (Mechanical/Manufacturing/Industrial) Experience - 5 to 8 Yrs Essential Duties and Responsibilities- Interfaces with other engineering functions to coordinate the release of product improvements and/or new products. Launches, releases, approves and implements or issues engineering change requests as required to support design engineering and Operations with new and existing products. Review ECO's for content completeness, Structure of Bill of Material, customer impact (internal and external), organizational impact, and functional product impact Estimates manufacturing costs, determines time standards and makes recommendations for tooling and process requirements. Uses DFx principles to reduce manufacturing and/or product costs, and improve delivered product quality. Gathers operational and test data and evaluates results; may takes corrective/continuous improvement actions. Determines root cause and corrective action analysis for issues that arise during assembly and/or test of systems; provides failure analysis report as required. Determines effect of ECRs/ECOs on products and processes; adequately ascertains who needs to be included in the evaluation, disposition, assignment, definition, approval and implementation of the ECO; routes ECOs. Coordinates with other impacted EC analysts; verifies that appropriate CIB (Change Implementation Board) members are included on the ECO based on Product Family, Product Line, Change Category, planner/buyer and product option tree, as applicable. Should be Capable of understating issue logged by different stakeholders pertaining to Engg drawing correctness, Design issues, manufacturing issues and make sure to address issues on time without delays Analyzes part structure to determine the scope / impact of product changes; conducts where-used searches. Trains / coaches ECO participants in their functional areas; advises ECO participants on possible solutions for ECO related problems, issues or situations; routinely mediates conflicts between ECO participants. Evaluates ECO process for continuous improvement opportunities; assists in KPI development, and document the process. Regularly participates in ECO PMs meetings. Participates in projects; may lead a ECO CIB project. Reviewing ECOs and recommending material related changes through the Change Control Board, identifying ECO impacted kits and assemblies and updating ECO notification summary comments to reflect current status. Knowledge:- Knowledge of ECR (Engineering Change Request)/Engineering Change Order (ECO) processes, forms, instructions, and policies Knowledge of ECR/ECO roles and responsibilities. Knowledge on PLM DB (Team Center Engineering, Wind chill), PDM(SAP) Working Knowledge of AutoCAD, UGNX is a must. In Depth Knowledge of supplier manufacturing processes and the ability to engage with suppliers to resolve issues. In Depth Knowledge of manufacturing methods and materials to include basic lean philosophy and principles. Knowledge of Cross Functional Team collaboration/Communication Skills and Abilities:- Demonstrated ability to write and track ECRs/ECOs. Working Knowledge on different Engineering change management software packages like, Team Center, SAP etc., Demonstrated computer skills to include MS Office, Lotus Notes, Visio and/or other software / systems necessary for the performance of the job Project management skills:- Time management skills. Effective negotiation skills. Effective presentation skills. Problem solving and conflict resolution skills. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Review/Analyze User Stories and come up with test scenarios covering positive and negative testing. Perform the functional testing to check delivered solution meets agreed requirements. Analyze test results, identify the defects and track root causes. Experience working in Agile environment. Good Understanding of REST API types (GET, PUT, POST, DELETE) an their functioning. Define Test Automation Approach, Identify right tools and automate all the scenarios. Good working knowledge of Java programming, from an automation perspective. Hands on experience on REST ASSURED/JUnit framework for API testing. Experience with Eclipse IDE, Maven, Git, Jira and Jenkins AWS knowledge is plus

REF73446W- Senior Associate - Operations- OTC (Collections and SAP)- US shifts - Pune O2C Collection- Good understanding of Order to Cash cycle, strong experience in customer collection, working experience in GETPAID tool and SAP will be a plus Functional knowledge: First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collectors: Voice calling Dispute Management Customers account Reconciliation Customer Query Resolution Customer Account Management (Follow up on payment of open balances) Update and maintain accurate records of collection activities Refund process Collection report Query response (Customer / Collection manager / Credit controller)Process improvement methodology: Has process improvement acumen.Account Management: Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Customer Orientation: Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager or counterparts or Stakeholders Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly Responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution. Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Accountability: Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration and Teamwork Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his or her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and or escalation to other towers when required Analytical Thinking and Problem Solving: Identifies anomalies, errors, and aberrations in output Dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills: Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills Job Location- Pune (Viman Nagar) Shifts: US shifts (6:30pm to 3:30am) (WFO Only) Qualifications B com, M com MBA Finance

Manager Training or Quality Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training or Quality Salary Upto 15 LPA Location-: Gurgaon Should have exp in International Banking process* Call@9205503253 / 9953262467 Required Candidate profile Candidate should have experience as Manager Training or Quality on Papers Should have managed a Team International BPO Exp mandatory Six Sigma certification Excellent Communications Skills

Role & responsibilities Analysing the defective products to determine failure root cause Responsibility for failure boards, root cause analysis, prompt, trouble shooting & repair Debug and Repair Mobile testing like Calibration, Wi-Fi, RFT& MBT Reworking SMT ,THT & BGA s Preparing detailed technical reports Initial Analysis Report containing Possible Root Causes and Corrective Actions Ability to perform the repair activity of the failure product. Preferred candidate profile 10+ years of experience in electronics, mobile device manufacturing, or semiconductor industry Hands-on experience in SMT/MLB Failure analysis. Strong exposure to production environments and multi-disciplinary coordination

Quality Assurance Engineer Job Title : Quality Assurance Engineer Location : Chennai, Hyderabad, Bangalore Experience : 0-2 Responsibilities : Design, implement, and monitorquality control systems and inspection proceduresto ensure product compliance with specifications and standards. Conductin-process and final product inspections, using tools such as calipers, micrometers, and CMMs. Leadroot cause analysis and corrective/preventive actions (CAPA)for quality issues and customer complaints. Collaborate with cross-functional teams to supportAPQP, PPAP, and FMEAactivities during new product development. Maintain and updatequality documentation, including control plans, inspection reports, and audit findings. Ensure compliance withISO 9001, IATF 16949, and other relevant industry standards. Skills Required: * In-depth knowledge ofquality management systems and standards(ISO/TS, IATF). * Experience withinspection tools, statistical process control (SPC), and quality software. * Strongattention to detail, analytical thinking, and documentation skills. * Ability to work collaboratively withproduction, engineering, and supplier teams.

Maintenance Engineer Job Title : Maintenance Engineer Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Responsibilities: Performroutine and emergency maintenanceon mechanical, electrical, and hydraulic systems to ensure optimal equipment performance and minimal downtime. Develop and executepreventive maintenance schedulesfor all plant machinery and utilities, using CMMS (Computerized Maintenance Management Systems). Diagnose and troubleshootmechanical, electrical, and control system failures, and implement corrective actions to restore functionality. Maintain detailedmaintenance logs, service records, and equipment historyfor audits and continuous improvement. Collaborate with production and engineering teams toidentify root causes of recurring issuesand recommend design or process improvements. Ensure all maintenance activities comply withsafety regulations and environmental standards. Skills Required: *Degree inMechanical or Electrical Engineering. * Proven hands-on experience withindustrial machinery, automation systems, and utilities. * Strongdiagnostic and problem-solving skills, with the ability to work under pressure. * Familiarity withPLC systems, HVAC, hydraulics, and pneumatics. * Knowledge ofsafety protocols, maintenance tools, and CMMS platforms.

: Job TitleReference Data Analyst, (Senior Operations Analyst) LocationBangalore, India Role Description The Reference Data Analyst focuses on effective oversight of strategic data used across the banks systems and infrastructure. Reference data, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal entities, accounts and mandates. The Reference Data Analyst supports various elements of the data lifecycle, from ensuring that data is captured from the best source, to validating and classifying, and operating controls that optimise its quality and maximise coverage. The Reference Data Analyst has responsibility for maintaining robust processes related to data set-up, storage and distribution, as well as system configuration, together with participation in projects designed to streamline infrastructure and improve efficiency. Reference data is integral to the banks response to regulatory requirements. Close partnership is needed with stakeholders such as Front Office, Middle Office, Audit, Compliance and Regulatory Reporting to deliver solutions that balance immediate business priorities with long term strategic objectives. As aSenior operations Analyst you will be responsible for completion of day-to-day activity (Static amendments and set-ups on various applications used by Front office, Middle office and Back office) as per standards and ensure accurate and timely delivery of assigned production duties. Reference data, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal entities, accounts and mandates. You need to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. You should ensure that all queries related to routine activities are responded to within the time frame specified. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsible for the Investigation and resolution of static data related issues in various applications used by front office , middle office and back office team Ensure timely and accurate processing of static set-up request from PMs , Traders Ensure adherence to standards , procedures and also identify risk, mitigate wherever there is a control issue Demonstrate domain expertise in identifying root causes and remediation of sourcing and data quality issues Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business Ensure team work culture is practiced. To get involved in process improvement projects driven by the management. Ensure proper back-ups created and assist during contingencies (Staff shortage, high volumes etc.) Exhibit excellent ownership attitude and should have a client-focus and delivery mind-set Your skills and experience Should have complete knowledge of Data & Trade Life Cycle Should preferably have knowledge of Capital market and various financial products, with strong market data experience Good understanding of Reference Data and Market Regulatory terms, on both static and variable market data Familiarity with Bloomberg, Reuters and other global data source points Prior interaction with IT development staff is plus In depth instrument knowledge in at least (FI, EQ, Derivative) some areas minimum, broader the knowledge the better Experience with applications like Aladdin, Sim Corp and Eagle will be added advantage. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

: Job Title - EMG QA Analyst, Associate Location - Mumbai, India Role Description As part of a global Financial Crime Risk & Compliance Quality Assurance (QA) team, youll provide important insight into the operating effectiveness and control design adequacy of the External Monitoring Group (EMG), an independent business-aligned control function performing client trading surveillance across the Bank. Quality Assurance will review investigations & quality checks undertaken by EMG related to Account Activity Review (AAR) attestations, Expected Nature and Purpose of Relationship (ENPR) submissions performed by the Accountable Client Owners, as well as Trade Behaviour Monitoring Alerts (anomaly detection). The risk types related to the various areas the team assures spans Know Your Client and Anti-Money Laundering risk types. In this role, you will leverage a strong investigative skill-set, a quality assurance and continuous improvement mentality and investment banking product knowledge to reach conclusions about potential financial crime risk, and the adequacy of investigation conclusions. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Operate as EMG Quality Assurance SME within the global QA function Review Transaction Monitoring alerts on a sample basis by applying the QA methodology to deliver an objective review of alert investigation conducted by EMG Ops Analyst Perform accurate and consistent QA checks on alerts across multiple locations, business areas and control types Identify risks within the alert investigation and confirm issues have been remediated and/or appropriately escalated through the escalation process Partner with EMG ops teams to improve alert investigation standards Support and contribute towards a continuous improvement program of work borne out of a QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate fails, evidencing improvements Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & EMG teams Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering Your skills and experience A minimum 8 years of experience in financial crime investigations, AML (Anti-Money Laundering), Transaction Monitoring, overseeing suspicious activity, having Investment Banking and/or Corporate Banking product knowledge. Hands-on experience in working in a core RTB environment handling high volumes and meeting aggressive deadlines. Strong collaboration skills, attention to details and pro-active ability to work on change programs (providing requirements, testing, being agile etc.). Strong risk management capabilities and excellent understanding of the controls relating to the complete trade life cycle. An ability to work independently to solve business problems, an inquisitive nature, a willingness to ask questions and challenge, ability to work in fast-paced environment. Collaborate with different teams and guide and mentor more junior team members. Excellent communication skills in English and German language with good proficiency with tools like MS Excel, MS Power Point How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleReference Data Analyst, (Senior Operations Analyst) LocationPune, India Role Description The Reference Data Analyst focuses on effective oversight of strategic data used across the banks systems and infrastructure. Reference data, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal entities, accounts and mandates. The Reference Data Analyst supports various elements of the data lifecycle, from ensuring that data is captured from the best source, to validating and classifying, and operating controls that optimise its quality and maximise coverage. The Reference Data Analyst has responsibility for maintaining robust processes related to data set-up, storage and distribution, as well as system configuration, together with participation in projects designed to streamline infrastructure and improve efficiency. Reference data is integral to the banks response to regulatory requirements. Close partnership is needed with stakeholders such as Front Office, Middle Office, Audit, Compliance and Regulatory Reporting to deliver solutions that balance immediate business priorities with long term strategic objectives. Additional As aSenior operations Analyst you will be responsible for completion of day-to-day activity (Static amendments and set-ups on various applications used by Front office, Middle office and Back office) as per standards and ensure accurate and timely delivery of assigned production duties. Reference data, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal entities, accounts and mandates. You need to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. You should ensure that all queries related to routine activities are responded to within the time frame specified. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsible for the Investigation and resolution of static data related issues in various applications used by front office , middle office and back office team Ensure timely and accurate processing of static set-up request from PMs , Traders Ensure adherence to standards , procedures and also identify risk, mitigate wherever there is a control issue Demonstrate domain expertise in identifying root causes and remediation of sourcing and data quality issues Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business Ensure team work culture is practiced. To get involved in process improvement projects driven by the management. Ensure proper back-ups created and assist during contingencies (Staff shortage, high volumes etc.) Exhibit excellent ownership attitude and should have a client-focus and delivery mind-set Your skills and experience Should have complete knowledge of Data & Trade Life Cycle Should preferably have knowledge of Capital market and various financial products, with strong market data experience Good understanding of Reference Data and Market Regulatory terms, on both static and variable market data Familiarity with Bloomberg, Reuters and other global data source points Prior interaction with IT development staff is plus In depth instrument knowledge in at least (FI, EQ, Derivative) some areas minimum, broader the knowledge the better Experience with applications like Aladdin, Sim Corp and Eagle will be added advantage. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

Contract Job TitleIncident & Operations Manager (DevOps Background) Responsibilities: 1. Incident Response & Triage Develop and maintain incident response plans for various types of incidents. Ensure timely resolution of tickets by Operations team within agreed SLAs. Assess and prioritize incidents based on severity and initiate response actions accordingly. 2. Incident Documentation & Analysis Maintain detailed incident records including impact, nature, and resolution. Perform post-incident analysis to identify root causes and preventive actions. 3. Customer Satisfaction & Reporting Monitor and improve customer satisfaction through efficient operations. Address customer complaints and conduct monthly SLA review meetings. 4. DevOps Background (Prior Hands-on Experience) Experience with Linux administration, shell scripting, and troubleshooting. Managed CI/CD pipelines, Kubernetes clusters, and cloud infrastructure. Knowledge of virtualization (VMware/KVM) and private cloud environments. Familiarity with tools like Docker, Jenkins, Ansible, and cloud monitoring. 5. Leadership & Coordination Lead cross-functional teams and bridge gap between DevOps and Operations. Ensure clear communication with stakeholders and technical teams. - Location Pune, Maharashtra, India - 24/7 Operations (Yes/No)Yes - General Shift (Yes/No) As per the client's requirement - All Shift Timings: As per roster Rates including mark up - 130K/M Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY S AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills

Skill required: Network Services - Network Analytics Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Develop and implement performance improvement plans with carriersChair regular working level meetings with Access Carriers, ad hoc meetings, and provides the client executive team with briefings and carrier performance material to support regular Client executive meetings with carriers and Client internal executive meetings. Ensures resolution of issues resulting from carrier performance deficienciesManage development of standard and ad-hoc performance reportsMay develop, maintain and document procedures to audit self-reported carrier metricsMay led cross-functional teams to ensure performance standards and measurements meet criteriaManage activities to maintain working relationships with carriersAnalysis of carrier performance in terms of Service Delivery & Service AssuranceValidation of Carrier Self reporting process and suggest changes,Performing deep dives analyses on issues, outliers, root cause, etc. Communication of issues to carrier and to internal groups. Tracking, reporting performance status by carrier.Monthly review of Carrier Performance tracking, implementation of improvement action plansUpdating the database with Carrier contacts and escalation lists.Undertake Maintenance & Provisioning Billing validation to check whether suppliers are billing correctly and there is no revenue leakage.On-going operation and performance evaluation of the Wireless and Wireline suppliers self-reported SLA performance dataClaims for SLA violation Credits (SRCs) based on contract clauses and other inputs Client internal databases. Validate SRCs on invoice in billing system as per email confirmation from carrier with approved credits What are we looking for Knowledge of Access performance metrics and metric calculationTelcom Engineering experienceKnowledge of carrier services and processesHas knowledge of Voice and Data businessHas knowledge of Access Management process, procurement, delivery, trouble shooting of International AccessHas knowledge of Access Technologies globallyHas an experience in Analyzing and recommending process improvements.Strong problem solving skillsStrong data analysis skillsStrong Project Management skillsExceptional verbal communication skillsExceptional written communication skillsExceptional ability to manage multiple priorities and deliverable timeframesExceptional ability to communicate a multiple levels of managementStrong Cross functional team management skillsProficient Microsoft Office skills Roles and Responsibilities: Knowledge of Access performance metrics and metric calculationTelcom Engineering experienceKnowledge of carrier services and processesHas knowledge of Voice and Data businessHas knowledge of Access Management process, procurement, delivery, trouble shooting of International AccessHas knowledge of Access Technologies globallyHas an experience in Analyzing and recommending process improvements.Strong problem solving skillsStrong data analysis skillsStrong Project Management skillsExceptional verbal communication skillsExceptional written communication skillsExceptional ability to manage multiple priorities and deliverable timeframesExceptional ability to communicate a multiple levels of managementStrong Cross functional team management skillsProficient Microsoft Office skills Roles and ResponsibilitiesIn this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

What You'll Do. Avalara, Inc. is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.. What is it like to work at Avalara?. Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.. Avalara is looking for Detection Engineer to join the Detection and Response Team. The ideal candidate will have a track record in incident response, demonstrating advanced technical expertise and leadership capabilities. Your role will be of an Incident Response Analyst, you will help protect Avalara. This includes detecting, investigating, and mitigating security incidents. You will also be a key contributor in improving our incident response capabilities.. You will report to Security leadership at Avalara. This is a remote position.. What Your Responsibilities Will Be. You will perform incident response activities and workstreams as the Incident Response Senior Analyst.. You will monitor security systems, including Intrusion Detection Systems (IDS), Endpoint Detection and Response (EDR) platforms, software firewalls, and Security Information and Event Management (SIEM) platforms. Gather and analyze evidence from affected systems, logs, and network traffic.. You will conduct detailed investigations of security incidents to determine the root cause, scope, and impact. Document all aspects of security incidents, including timelines, actions taken, and lessons learned.. Perform forensic analysis of compromised systems to identify the techniques and tactics used by attackers, or as directed by Legal.. Collaborate with cross-functional teams including Engineering, IT, Security Operations, Legal, HR, and Compliance to manage and mitigate incidents.. Strengthen KPIs and metrics for measuring response effectiveness and provide clear and consistent reporting to internal stakeholders.. Participate in rotating On Call shifts that utilize a paging system in case a security event requires attention.. What You’ll Need To Be Successful. 5+ years experience in Security Incident Response.. Experience across the information security domain, including familiarity with endpoint, email, network, cloud security, vulnerability management, incident response, and threat intelligence.. Experience with log analysis, network security, digital forensics, and incident response investigations.. Ability to script / code using Python or an equivalent language.. Bachelor's degree in computer science, information security, or relevant experience.. Certifications related to digital forensics and incident response. How We’ll Take Care Of You. Total Rewards. In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.. Health & Wellness. Benefits vary by location but generally include private medical, life, and disability insurance.. Inclusive culture and diversity. Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.. What You Need To Know About Avalara. We’re Avalara. We’re defining the relationship between tax and tech.. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission to be part of every transaction in the world.. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.. We’ve been different from day one. Join us, and your career will be too.. We’re An Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.. Show more Show less

Job Description. WHO WE ARE. Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI.Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us!. THE OPPORTUNITY. As Technical Support Engineer at Xactly Corporation, you’ll be responsible for providing excellent support for high profile customers on our data integration and platform products and for providing support to talented team members that are doing the same. We are seeking an energetic, driven leader who is passionate about helping customers solve challenging business problems, continuous improvement and enabling others to reach their potential. As part of your role you will work directly with customers worldwide to handle escalations, provide solutions and review root causes of issues. Additionally, you will be responsible for designing and implementing best-practices, working with Product and Engineering to drive continued enhancements in the supportability of our products and increasing the efficiency and effectiveness of how we address technical issues for our customers. We’re all about making things easier, better, and more efficient for our customers and team members. Our goal is to build the best Customer Support department on the planet, and you will help us do that!. THE SKILL SET. 6+ years of technical support experience, working directly with customers and providing Level 3 support for complex data and system issues.. 2+ years experience with complex SQL and data mapping, integrations/ETL. Experience in a technical role for enterprise application implementation projects (e.g., ICM, ERP, CRM, HRMS).. 2+ years prior experience developing SW solutions in any coding or scripting language. 1+ years’ experience in a team lead or other leadership role. Working closely with management and other departments on proactive monitors and improve support processes. Managing the team’s open cases queue to make sure there isn’t backlog. Checking on the teams case / case load in general. Working with other teams to make sure that escalated cases are dealt with. Strong problem-solving skills and analytical skills. A passion for driving efficiency, optimizing processes and identify in opportunities for automation. Ability to present solutions to both technical and non-technical people. Bachelor’s degree or equivalent experience preferred. Within One Month, You’ll. Gain an understanding of the concepts underlying Xactly’s tools, software and data structures and the scope of work of the Technical Support team.. Become familiar with the common issues and challenges facing your team. Build relationships with development and support leaders. Understand Xactly’s support policies and processes. Develop the ability to address more routine Support cases.. Within Three Months, You’ll. Develop the understanding necessary to address most cases and their underlying issues and start to act as an escalation point for less experienced team members as they work their caseload.. Identify opportunities for automation, streamlining troubleshooting and improving customer experience. Have developed solid relationships within our product development organization and started to drive cross-functional conversations with the goal of reducing the number of issues experienced by our customers and of simplifying resolution of issues that do arise.. Within Six Months, You’ll. Be recognized as a fully integrated member of the Customer Support team and a go-to person for complex issues. Be very comfortable managing customer escalations. Have successfully implemented improvements in 2 or more areas under the topics of automation, streamlining troubleshooting/resolution and improving customer experience.. Benefits And Perks. Paid Time Off (PTO). Comprehensive Insurance Coverage. Tuition Reimbursement. XactlyFit Gym/Fitness Program Reimbursement. Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks. Free Parking and Subsidized Bus Pass (a go-green initiative!). Our Vision. Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals.. Our Core Values. Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers.. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.. Show more Show less

Serve as a primary technica contact for advanced customer support cases on IBM Power Systems. Troubeshoot and resove compex issues reated to hardware, virtuaization (PowerVM), operating systems (AIX/Linux), and system firmware. Provide advanced troubeshooting and root cause anaysis for IBM Power Systems hardware and firmware issues. Anayze system dumps, traces, and ogs to diagnose and isoate root causes of system faiures or performance issues. Coaborate cosey with L2, Product deveopment and QA teams to drive timey resoution of critica issues and impement ong-term fixes or design changes. Reproduce and debug customer-reported issues in ab environments using diagnostic toos and ogs. Document and communicate technica soutions, incuding the creation of knowedge base artices. Contribute to product quaity and supportabiity through code reviews, design feedback, and vaidation of hot patches , interim fixes or new features. Interface directy with enterprise cients, maintaining a high eve of professionaism and technica depth to buid trust and ensure satisfaction. Participate in on-ca rotations for high-priority customer incidents and provide mentorship to junior engineers. Contribute to training sessions or technica workshops Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Bacheor’s or Master’s degree in Computer Science, Eectrica Engineering, or reated fied. 4+ years of experience in enterprise technica support, systems engineering, or a reated roe, preferaby with Power Systems. Strong experience with AIX, Linux on Power (RHEL/SLES), and system diagnostics toos. Soid understanding of virtuaization (PowerVM), storage subsystems, and networking in a Power environment. Python /Linux /Coud Exp (AWS, Openstack), REST API , Basic Ansibe Proven abiity to manage customer escaations and communicate compex technica soutions ceary. Experience with debugging toos, scripting (Python, Bash), and og anaysis. Famiiarity with Agie methodoogies, Saesforce and defect tracking toos. Preferred technica and professiona experience In-depth knowedge of IBM Power architecture (POWER9, POWER10), HMC, VIOS, and firmware stack. IBM Certified Advanced Technica Expert – Power Systems. Experience working directy with IBM Deveopment and Lab Services teams. Exposure to coud environments such as IBM Coud or hybrid Power soutions. Contributions to open source or technica pubications in the Power ecosystem.

Customer support for Aladdin Understand and be knowledgeable of Aladdin both for public and private assets Become a SME to support Aladdin users globally This includes on-going training in Aladdin Academy, webinars, product releases Understand the user permissions structure and maintain/create controls to ensure adherence to segregation of duties and audit reviews Create and terminate users in line with ServiceNow requests Portfolio on-boarding/setup: create and terminate portfolios in Aladdin in a timely manner This includes portfolio groups maintenance in line with business requirements, Troubleshoot issues in a timely manner to ensure that time-to-market is not negatively impacted Active engagement with stakeholders Ensure issues, errors and requests are logged and tracked to resolution with Blackrock Escalate issues when necessary and provide BRS with feedback on quality and timeliness of responses Work collegially with Blackrock to deliver suitable solutions for our business Liaise with the different trading platforms to resolve issues, including user permissions, FIX connection issues PowerBi reports Maintain existing reports Create new reports based on control gaps analysis Procedures Maintain and further develop procedures and tip sheet Ensure the team is aware of any new procedure Stakeholders Build strong, positive working relationships with business colleagues including Blackrock account managers in US, UK and HK, Build strong, positive working relationships with the team and across GPD and other internal teams Share technical knowledge with colleagues, in particular linked to new functionalities or enhancements Additonal tasks Fulfil additional tasks appropriate to the role and business requirements, Examples Of Additional Tasks May Be Portfolio Central: working with Data Governance on the validation program Reviewing Portfolio Central data breaks on a daily basis and analysing the root cause of the failures Reporting to senior management

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230