324 Root Cause Jobs - Page 3

Role Description The Associate is a First Level Manager who will be required to manage the day-to-day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team. Candidate would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control. Your key responsibilities Have deep knowledge of the Reconciliation process and the associated Investment and Accounting Book of R...

Title and Summary Senior BizOps EngineerWho is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us t...

Project description We are passionate about transforming lives through cutting-edge technology, enriching industries, communities, and the world. Our mission is to create exceptional products that drive next-generation computing experiences, serving as the foundation for data centers, artificial intelligence, PCs, gaming, and embedded systems. At the core of our mission lies a culture of innovation. We challenge boundaries to solve some of the world's most critical problems. We are committed to execution excellence, fostering a culture of openness, humility, collaboration, and inclusivity, valuing diverse perspectives along the way. Responsibilities Contribute to the design, development, and...

Role Description The Offboarding QA Analyst focuses on effective Quality Review of Client Offboarding execution processes. The QA Analyst performs QA Review across various elements of the Offboarding lifecycle, ensuring that files which not completed the relevant stages in line with the Standard Operating Procedures are highlighted as exception. QA Analyst has responsibility for maintaining high standards in QA Review of Offboarding process, identify errors, provide feedback on the performance of the team & support Monthly QA MI inputs Your key responsibilities Process: Acts as an SME to the process. Point of contact in absence of AVP. Arranging connects for the team with the Stakeholders En...

Title and Summary Senior BizOps EngineerThe data platform and engineering BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Are you a CI/CD geek who loves all things automation? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with a...

Responsibilities General Job Responsibilities Supply Chain Finance - Contract Administration Team: Facilitate and enable all procurement needs for Plants, Co-packers, and Distribution centers. The team is a critical link between Global Procurement and the Manufacturing Network. Production needs cannot be met unless contracts, vendors, and materials are linked to facilities. Creation and Management of all contracts for Package Materials, Ingredients across multi business units. Ensure sourcing options can meet aggressive timelines and deliver on budget product launches Ensuring all contracts are sourced. This data feeds supplier requirements based on Demand Planning. Complete all new material...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, es...

Role Description Support and contribute towards a continuous improvement program of work borne out of a QA testing results, assess root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements. Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering. The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products, and regulatory requirements. Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate. Input to Business strategy as required. The Operations Expert r...

Job Title: Manager – Business Excellence (Workforce Management) Shift: Rotational Shift Location: Hyderabad Department/Vertical: Business Excellence – WFM Work from office Duties & Responsibilities Lead and manage a team of business excellence professionals focused on workforce management processes. Analyze workforce management data (scheduling, staffing levels, productivity) to identify inefficiencies and improvement opportunities. Develop and implement process improvement initiatives to optimize workforce management practices, enhancing efficiency, cost-effectiveness, and employee engagement. Partner with HR and other departments to ensure alignment of workforce management improvements wit...

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

Job Purpose This position is open with Bajaj Finance ltd Culture Anchor:Work Hard - Consistently puts in effort plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities To deep dive & analyze current customer grievances by checking samples of each complaint types Identify IT issues/ Data errors/ Human errors/ Process lapse as root cause & process gaps for complaint types Recommend & execute the solutions through System changes (Validations Incorporation), Data curing / cleansin...

Ensure robust and timely reporting of sales performance from Salesforce Ensure salesforce is up to date with the correct information for contract pipeline Upon winning contracts, reconcile salesforce with the contract order form to ensure that the correct data is loaded in sales force Keep salesforce up to date with the correct gross margin and profitability to ensure the correct commissions are paid Validate commissions payments to ensure they are paid at the correct level for the contract win Support in the calculation of commissions payments for new contract wins. Continuous improvement of reporting to ensure it meets the changing needs of the business and senior stakeholders Identify and...

Ensure robust and timely reporting of sales performance from Salesforce Ensure salesforce is up to date with the correct information for contract pipeline Upon winning contracts, reconcile salesforce with the contract order form to ensure that the correct data is loaded in sales force Keep salesforce up to date with the correct gross margin and profitability to ensure the correct commissions are paid Validate commissions payments to ensure they are paid at the correct level for the contract win Support in the calculation of commissions payments for new contract wins. Continuous improvement of reporting to ensure it meets the changing needs of the business and senior stakeholders Identify and...

Receive and analyze customer complaints or concerns to determine their root cause Collaborate with internal teams to investigate and resolve customer issues Serve as a mediator between customers and different departments within the organization Provide guidance and training to customer service representatives on handling escalated cases Maintain accurate records of customer interactions and case resolutions Identify opportunities for improvement in customer service processes Ensure customer satisfaction and resolution of escalated issues

The main responsibility of this role is to gather and validate data from various sources in order to conduct analyses on the reliability and degradation of components and systems for Bloom Energy fuel cells. You will collaborate with teams in Quality, Product Development, Field Service, and Remote Monitoring to collect and analyze information to support the identification of root causes and corrective actions for product failures and operational incidents. Additionally, you will contribute to enhancing data collection and databases for more effective analysis and track the progress in reducing the cost of poor quality issues within the business. You will be responsible for developing reliabi...

Project Role : IT Customer Service Representative Project Role Description : Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration. Must have skills : Critical Incident Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident, issue, and outage management, as well as conducting investigations and facilitating restoration efforts to ensure seamless operations and customer sa...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, a...

What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time. Job responsibilities Understand a client's business problems in order to build, maintain, and evolve...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to trouble...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 1 August 2025 Dealer network sales-managing & appointing new sub-dealers in a given territory by completing all formalities, Regularly meeting and developing relationships with Architects, Builders, interior designers, etc to generate inquiries and close sales, Achievement of targeted sales volumes through Retail & Distribution Sales Procurement of orders from dealers and timely supply thereon, Work in coordination with the marketing team for proper and timely display, Conducting Architect & plumber meetings to promote the products, Informing management about the competitors strategy and pric...

Role Description The Associate is a First Level Manager who will be required to manage the day to day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team. Candidate would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control. Your key responsibilities Functional Responsibilities Have deep knowledge of the Reconciliation process and the associated Investm...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for? "Proven experience in sales operations within a BP...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Arabic - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating an...

Job responsibilities Understand a client's business problems in order to build, maintain, and evolve product roadmaps to generate impactful solutions Assure effective collaboration between Thoughtworks' and the client's teams, encouraging open communication and advocating for shared outcomes You will assess the as-is situation and collaborate with clients to create artifacts (personas, epics, stories, etc.) to maximize value You will facilitate analysis workshops through innovation games with senior client stakeholders to outline business vision, objective, product roadmap and a project release plan. You will help companies from a variety of industries achieve true, differentiating outcomes ...