489 Root Cause Jobs - Page 2

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are report...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Marathi - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating a...

Ensure robust and timely reporting of sales performance from Salesforce Ensure salesforce is up to date with the correct information for contract pipeline Upon winning contracts, reconcile salesforce with the contract order form to ensure that the correct data is loaded in sales force Keep salesforce up to date with the correct gross margin and profitability to ensure the correct commissions are paid Validate commissions payments to ensure they are paid at the correct level for the contract win Support in the calculation of commissions payments for new contract wins. Continuous improvement of reporting to ensure it meets the changing needs of the business and senior stakeholders Identify and...

Ensure robust and timely reporting of sales performance from Salesforce Ensure salesforce is up to date with the correct information for contract pipeline Upon winning contracts, reconcile salesforce with the contract order form to ensure that the correct data is loaded in sales force Keep salesforce up to date with the correct gross margin and profitability to ensure the correct commissions are paid Validate commissions payments to ensure they are paid at the correct level for the contract win Support in the calculation of commissions payments for new contract wins. Continuous improvement of reporting to ensure it meets the changing needs of the business and senior stakeholders Identify and...

Work Flexibility : Onsite What you will do: Together with the software team, develop a testing strategy for testing during the developmental phase. Develop the verification and validation strategy/plan that meets the SDLC requirements within the project timeline and resource constraints Develop software test cases to verify the software requirements. Execute non-function testing which involves accuracy, reliability, and performance. Execute formal system verification testing together with the end users Support other projects during research phase of product development. Collaborate across a dynamic geographically dispersed team. What you need: Required Qualifications : Educational qualificat...

We are looking for a skilled Engineering Manager with 6 to 12 years of experience to join our team at Park Hyatt, responsible for overseeing the engineering aspects of our operations. The ideal candidate will have a strong background in engineering management and a proven track record of success. Roles and Responsibility Manage and supervise a team of engineers to ensure efficient and safe operation of hotel facilities. Coordinate with other departments to resolve technical issues and improve overall performance. Develop and implement maintenance schedules to prevent equipment failures and minimize downtime. Conduct regular inspections to identify potential hazards and implement corrective a...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can ...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Act as the senior escalation point for complex compensation structures, benefits disputes, and sensitive employee cases, ensuring resolution aligns with business priorities and legal frameworks Represent the Employee Relation team in cross-functional projects, organizational change efforts, and strategic workforce planning discussions Ensure high degree of compliance to the documented processes, client/organizational policies. Participate in the definition of current process performance ...

We are looking for a highly skilled and experienced Senior Data Analyst to join our team in Hyderabad. The ideal candidate will have 3-10 years of experience in data analysis, with expertise in SQL, data visualization tools, and big data technologies. Roles and Responsibility Serve as a liaison between product, engineering, and data consumers by analyzing data, identifying gaps, and driving the roadmap. Support and troubleshoot issues, identify root causes, and proactively recommend sustainable corrective actions by collaborating with engineering/product teams. Communicate actionable insights using data, often for stakeholders and non-technical audiences. Write technical specifications descr...

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integ...

Technical Support: Provide prompt and effective technical assistance to internal teams, clients, or end-users. Diagnose and resolve technical issues related to systems, equipment, software, or applications. Troubleshooting: Investigate and identify the root causes of technical problems and disruptions. Implement appropriate solutions or workarounds to resolve issues quickly. Maintenance and Upgrades: Perform routine maintenance tasks, updates, and upgrades on systems, equipment, or software. Ensure that all components are up to date and functioning optimally. Documentation: Maintain accurate records of technical issues, solutions, and procedures in knowledge databases or documentation system...

Working towards resolution of customer concerns and closing loop with customers Attending to cases from USK Desk / MDs Desk / Other Senior Management of the Organisation Liaise with Department / Division Heads and be a customer advocate in resolving the cases Work on the Root Cause of the Concern and ensure necessary changes are suggested to ensure the issue is fixed and so the same or another customer does not face a similar issue with us Requirements Has customer centricity (Keeps the Customer First) in all perspective Has good communication skills (written and verbal) Has sound process / product knowledge Has zeal to learn new things and lead small process improvement ideas and spearhead ...

Project description One of our client (a leading bank of Singapore) is undertaking a strategic upgrade of its Murex MX.3 platform to enhance system resilience, support new product capabilities, and align with evolving regulatory and operational requirements.This initiative includes upgrading from version 3.1.42.48b to 3.1.6x.x, onboarding the EQA and OSP Excess modules, and implementing comprehensive reconciliation, testing automation, and governance frameworks. Responsibilities Hands-on business analysis role to analyze and propose solutions for business issues, process changes, and functional requirements. Translate business needs into detailed functional specifications for system configur...

Review/Analyze User Stories and come up with test scenarios covering positive and negative testing. Perform the functional testing to check delivered solution meets agreed requirements. Analyze test results, identify the defects and track root causes. Experience working in Agile environment. Good Understanding of REST API types (GET, PUT, POST, DELETE) an their functioning. Define Test Automation Approach, Identify right tools and automate all the scenarios. Good working knowledge of Java programming, from an automation perspective. Hands on experience on REST ASSURED/JUnit framework for API testing. Experience with Eclipse IDE, Maven, Git, Jira and Jenkins AWS knowledge is plus

About The Role Monitoring and supporting EOD batches Monitoring and troubleshooting Murex servicesIdentifying root cause of the issue Supporting MLC and MXML exchange jobs About The Role - Grade Specific Good knowledge in Murex Data model Strong SQL and Performance Optimization skillsGood experience supporting MxML exchange Good knowledge of Pre-Trade workflow and post-Trade workflow. Good support knowledge in the areas of RTI, EOD, Processing scripts, Murex Macros.

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Problem Management Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot problems, ensuring that systems operate...

Work experience 4? 8 years of post-qualification experience with strong working knowledge on Manual Security code review. Work location-Bangalore Early joiners proffered. Roles and Responsibilities Roles & responsibilities ?Perform manual application penetration tests on one or more of the following to discover and exploit vulnerabilities: web applications, internal applications, APIs, internal and external networks, and mobile applications ?Perform manual security code review against common programming languages (Java, CSharp). ?Perform automated testing of running applications and static code (SAST, DAST). ?Experience in one or more of the following a plus: AI pen testing. ?Need to work on...

Technical Support: Provide prompt and effective technical assistance to internal teams, clients, or end-users. Diagnose and resolve technical issues related to systems, equipment, software, or applications. Troubleshooting: Investigate and identify the root causes of technical problems and disruptions. Implement appropriate solutions or workarounds to resolve issues quickly. Maintenance and Upgrades: Perform routine maintenance tasks, updates, and upgrades on systems, equipment, or software. Ensure that all components are up to date and functioning optimally. Documentation: Maintain accurate records of technical issues, solutions, and procedures in knowledge databases or documentation system...

We are seeking a skilled Automation Test Engineer to join our dynamic team. The successful candidate will be responsible for conducting automated testing on our software applications to ensure efficiency and effectiveness. RESPONSIBILITIES Develop and update scripts to automate testing processes, ensuring they are both efficient and effective. Identify, analyze, and meticulously document test results. Work closely with cross-functional teams to develop effective strategies. Verify that software applications meet both functional and non-functional requirements. Perform thorough post-release and post-implementation testing. Participate in troubleshooting and triaging issues with various teams ...

Roles and Responsibility Develop and implement quality control processes to ensure high standards of products. Conduct regular audits to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams to resolve quality-related issues. Analyze data to identify trends and opportunities for quality improvement. Develop and maintain quality control documentation and records. Ensure compliance with industry regulations and standards. Job Requirements Minimum 3 years of experience in quality control or a related field. Strong knowledge of quality control principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively ...

You as a Senior Analyst will be responsible for completion of day-to-day activity (Static amendments and set-ups on various applications used by Front office, Middle office and Back office) as per standards and ensure accurate and timely delivery of assigned production duties. You need to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. You should ensure that all queries related to routine activities are responded to within the time frame specified. Your key responsibilities Responsible for the Investigation and resolution of static data related issues in various applications used by front office , middle office and back office team Ensure timely and acc...

In-tech is looking for IT Support Engineers to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materials Communicating with customers and internal stakeholders to p...

Job Description: Job Title: KYC Quality Assurance Expert - Associate Location: Bangalore, India Role Description Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking.The 1 LoD Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO) function provides assurance to stakeholders as to whether DBs KYC files reviewed meet the standards defined in the KYC Policy DB Group and local requirements (where applicable) through an independent assessment of KYC file, including ascribed Client Risk Ratings and Due Di...

Job Description: Job Title: Operations Expert, AVP Location: Bangalore, India Role Description Support and contribute towards a continuous improvement program of work borne out of a QA testing results, assess root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements. Contribute to forward looking strategy for QA including, AI, machine learning process re-engineering. The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products, and regulatory requirements. Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as ...

About The Role : Job TitleTax QA, Associate LocationBangalore, India Corporate TitleAS Role Description Tax Quality Assurance Team is an independent audit function who ensures that the quality and accuracy of the validations performed by the (ORDS) Operations Reference Data Services and CLM Client Lifecycle Management (CLM only in Data Privacy Locations) for FATCA, CRS and MIFID2 are maintained to High Standards. We are a part of the Financial Crime Risk (FCR) and Compliance Business Control Office within Deutsche Bank that has both Tax and Know Your Customer Quality Assurance functions within the division. You will be joining this team at time when workflow systems used by ORDS are being up...