491 Root Cause Jobs - Page 12

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, a...

Project Role : IT Customer Service Representative Project Role Description : Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration. Must have skills : Critical Incident Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident, issue, and outage management, as well as conducting investigations and facilitating restoration efforts to ensure seamless operations and customer sa...

* SMT Rework *Compound rework on multilayer PCB Including BGA, QFN, LGA, SOP, QFP, Diode, FET *Schematic Diagram and PCB layout Interpretation *Fault Analysis & Diagnostics *Perform X- ray or Visual inspection Post - rework

ICERTIS Solutions is looking for Senior Software Engineer - Customer Support (Tech.) to join our dynamic team and embark on a rewarding career journey Develop high-quality software design and architecture Identify, prioritize and execute tasks in the software development life cycle Develop tools and applications by producing clean, efficient code Automate tasks through appropriate tools and scripting Review and debug code Perform validation and verification testing Collaborate with internal teams and vendors to fix and improve products Document development phases and monitor systems Ensure software is up-to-date with latest technologies Serve as a technical lead contributing to and directing...

Are you a problem-solver with a passion for excellent customer service? Do you thrive in a fast-paced environment and enjoy clear written communication? If so, we want to hear from you!We are seeking a motivated and detail-oriented Customer Support Associate to join our growing team In this role, you will be the primary point of contact for customers reaching out via email, providing prompt and professional service to resolve their inquiries and ensure their satisfaction Responsibilities:Respond to a high volume of customer emails in a timely and efficient manner Thoroughly understand customer inquiries, identify root causes of issues, and provide accurate and helpful solutions Research and ...

Responsible for daily co-ordination & reporting to meet the project goals & expectations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome. Responsibilities Proactively monitoring project progress Resolving issues and initiating appropriate corrective action Creating reports and project documentation Analysing databases, doing quantitative and qualitative research Regularly participates in important projects or activities as a full contributing team member.

Role & responsibilities Should Have Experience in Handling QMS in Quality Control Department. Handled OOS , OOT, Deviation, CC, Protocol Preparation Preferred candidate profile Male Candidates Preferred

Requirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules ar...

Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertic...

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping expe...

We are looking for a skilled Application Support Engineer with expertise in SQL and .NET to join our team. The ideal candidate will have 5-10 years of experience. Roles and Responsibility Provide technical support and troubleshoot applications using SQL and .NET. Collaborate with cross-functional teams to resolve complex issues and enhance application performance. Develop and implement solutions to improve application reliability and scalability. Analyze logs, debug code, and perform testing to identify root causes of issues. Communicate effectively with stakeholders to provide timely updates on issue resolution. Continuously monitor application performance and recommend improvements. Job Re...

Must have Production support and devops experience in Corporate Investment or Retail Banking domain, Unix, Shell scripting , SQL, PL/SQL, tools of use in typical production support environment, ITIL processes - Good experience on Agile practices - Devops tools knowledge Key responsibilities and accountability 1. Quality service and support : - Ensure a high availability to support and advice our users. - Management of production issues and requests. - Acknowledgment of the incoming cases, ensure the right qualification, prioritization and resolution reactivity. - Ensure support coverage for users in accordance with service coverage agreed on the perimeter. - Analyze and identify the recurren...

Must have Production support and devops experience in Corporate Investment or Retail Banking domain, Unix, Shell scripting , SQL, PL/SQL, tools of use in typical production support environment, ITIL processes - Good experience on Agile practices - Devops tools knowledge Key responsibilities and accountability 1. Quality service and support : - Ensure a high availability to support and advice our users. - Management of production issues and requests. - Acknowledgment of the incoming cases, ensure the right qualification, prioritization and resolution reactivity. - Ensure support coverage for users in accordance with service coverage agreed on the perimeter. - Analyze and identify the recurren...

5+ years exprience in developing reconciliation on FIS Intellimatch Recon platforms or likewise tools ( Gresham , Gresham CTC, DUCO, FRONTIER, Smartstream TLM etc) Good Understanding of Nostro, Depot, Instersystem and Balance Sheet reconciliations. Proficient SQL Server Database Technology; good in writing queries , Stored Procedures , performance running . Good Scripting Knowledge : Perl Scripting or Shell Scripting Proficiency in any Job Schedulers ( Autosys or Control M etc.) Proficiency in designing and implementing new features based on business and technical requirements. Understand existing implementation and deliver the additional functionalities that the business request . Support t...

Description: SRE Role Requirements: Years of experience: 2 to 4 years We are seeking a SRE Engineer to help providing strategic direction, technical expertise to ensure the ongoing success and reliability of the platform’s and products Support and provide guidance in designing, building, and maintaining highly available, scalable, and reliable SaaS infrastructure. Support resilient systems and solutions that meet stringent SLAs Lead efforts to ensure the reliability and uptime of our product, driving proactive monitoring, alerting, and incident response practices. Develop and implement strategies for fault tolerance, disaster recovery, and capacity planning. Conduct thorough post-incident re...

Automation test engineer with experience using AWS and scripting in Python Knowledge of Boto3 framework is required Test engineer should be able to test Infrastructure provisioned using CDK (created and deleted) and also test the full pipeline; scripts to test the persona (role Experience Required: 5 - 8 Yrs Involves execution of testing, monitoring and operational activities of various complexity based on assigned portfolio ensuring adherences to established service levels and standards. Executes identified test programs for a variety of specializations to support effective testing & monitoring of controls within business groups and across the Bank. Understands the business/group strategy a...

For Engineering Executive What this job involves 1. Incident Management: Handle incidents/work orders for critical systems within SLA on a global scale through incident management software. Ensure timely updates and follow ups within SLA. Ensure timely escalations and notification/communication reaches the stakeholders properly. Prepare Post incident report with detailed root cause for business affected incidents and share it to stakeholders. Timely communication to stakeholders for the incidents nearing closure SLA. Prepare and share open incident status to stakeholders n monthly basis. 2. Facilities Helpdesk: Handle facilities service requests on a global scale through D365 /CFS tool. Rece...

Roles & responsibilities: Contribute to large projects by developing and coordinating realistic project estimates and activities including Planning, Coordination, Effort estimation, Reporting, and Execution. Collaborate with different teams to ensure project integration. Contribute to driving projects and identifying parameters for next steps and enhancements. Collaborate with multiple teams/products for data enhancement. Support special Pilot Projects related to Business and contribute to actionable recommendations. Contribute to the preparation of Executive Level Presentations. Participate in and provide analytical suggestions for increasing user base/participation for Map products. Identi...

For Engineering Executive What this job involves 1. Incident Management: Handle incidents/work orders for critical systems within SLA on a global scale through incident management software Ensure timely updates and follow ups within SLA. Ensure timely escalations and notification/communication reaches the stakeholders properly. Prepare Post incident report with detailed root cause for business affected incidents and share it to stakeholders Timely communication to stakeholders for the incidents nearing closure SLA Prepare and share open incident status to stakeholders n monthly basis 2. Facilities Helpdesk: Handle facilities service requests on a global scale through D365 /CFS tool Receiving...

Role & responsibilities (a) To drive business unit reliability program following the DP World Reliability Framework five pillars in line with group policy and procedures. To identify opportunities to improve equipment reliability and to implement those changes through failure analysis, data collection, and identification of changes to maintenance, operations, purchasing, and design practices. (b) Provide support to Business Unit, to continuously improve Terminal/CFS activities and make them more efficient, cost effective and customer-centric by successful implementation of lean problem-solving capabilities, process standardization, improvement initiatives, including the development of new wa...

( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

IBM ISDL Power hypervisor development group is working on virtualisation Tech that involves firmware design and development for power hypervisor. The key responsibilities for this role are as following: As Firmware developer to develop Hypervisor firmware on IBM power Systems Participate in design, implementation, Integration & verification of virtualization functions Execute unit test plans and functional tests to verify high quality code deliverables Perform code reviews with other members of team Provide code support, debug activities and issues resolution supporting both internal and external customers. Interact with the test team to define test plans, identify, root cause and resolve de...

Responsible for SAP BASIS troubleshooting, database maintenance, and ensuring uptime of SAP applications. Performs regular health checks to monitor system performance and maintain smooth, stable, and efficient SAP operations.

Career Area: Product Support : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a Product Support Tech Rep, you will consult & coordinate on Product Problem Management within an assigned territory / industry / product line. Represent Caterpillar to minimize the comm...