491 Root Cause Jobs - Page 11

What this job involves 1. Incident Management: Handle incidents/work orders for critical systems within SLA on a global scale through incident management software Ensure timely updates and follow ups within SLA. Ensure timely escalations and notification/communication reaches the stakeholders properly. Prepare Post incident report with detailed root cause for business affected incidents and share it to stakeholders Timely communication to stakeholders for the incidents nearing closure SLA Prepare and share open incident status to stakeholders n monthly basis 2. Facilities Helpdesk: Handle facilities service requests on a global scale through D365 /CFS tool Receiving and logging complaints co...

Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertic...

Key Responsibilities Develops, implements, and maintains methods, operation sequences, and processes in the fabrication of parts, components, sub-assemblies, and final assemblies. Interfaces with other engineering functions to coordinate the release of product improvements and/or new products. Launches, releases, approves, and implements or issues engineering change requests as required to support design engineering and Operations with new and existing products. Estimates manufacturing costs, determines time standards, and makes recommendations for tooling and process requirements. Uses DFx principles to reduce manufacturing and/or product costs and improve delivered product quality. Develop...

The Analyst will deliver analysis of operational performance in order to support performance improvements. The Analyst will assess processes that have an impact on key operational metrics and customer satisfaction scores. The Analyst will be part of a team that works alongside stakeholders to interpret performance trends, determine root causes and design/help implement performance improvement efforts. Responsibilities: Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data Interprets the data to t...

About this opportunity The Property Management team strategically manages Target Properties to deliver value, reliability, and brand. As a Technical Lead HVAC in Property Management, you will provide technical support to Vendors, PMLs, FMOC and Store teams on the operation, performance and management of HVAC systems. As part of this role, you will investigate, approve and communicate with store teams and vendors on daily issues that arise for HVAC. With the knowledge gained you will also be responsible for updating documentation and processes to streamline operation and improve uptime while striving to deliver reliability and brand standard at cost. Participating and shaping strategic priori...

Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XDR support team, you will serve our customer base providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Your Impact Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the ar...

Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XDR support team, you will serve our customer base providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Your Impact Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the ar...

Requirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules ar...

Position - InP - Customer Service Associate II-Consumer ( International Voice Process ) Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team: Its an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the worlds largest global provider dedicated to financial technology solutions! What you will be doing : Provides customer support by phone, email or instan...

GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to ...

Job Overview The Senior Data Analyst is responsible for serving as a subject matter expert who can lead efforts to analyze data with the goal of delivering insights that will influence our products and customers. This position will report into the Data Analytics Manager , and will work closely with members of our product and marketing team s , data engineers, and members of our Customer Success organization supporting client outreach efforts. The chief function s of this role will be finding and sharing data-driven insights to deliver value to le ss technical a udiences , and instilling best practices for analytics in the rest of the team . About Us When you join iCIMS, you join the team hel...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a fut...

The Opportunity This role will be working on Cloud security issues and the Vulnerability issues on FICO assets which includes user computers, data center systems and Cloud. This position will work with key stakeholders to understand threats unique to each business unit or application. This position will collaborate with technology, security, development and product management groups across the corporation to drive successful execution of the Threat governance Portifolio to ensure an appropriate proactive enterprise security posture. What Youll Contribute Collaborate with FICO Cyber Security Team, Business and IT partners, and clients. Act as an internal subject matter expert with respect to ...

To coordinate tasks with other Manufacturing staff to fulfill customer boxbuild requirements while adhering to safety, quality and customer specifications. Diagnoses problems, interprets drawings and documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES Works under general supervision. Errors can cause moderate delay, expense and disruption. Assembles finished units per customer specifications. Coordinates with teammates to organize tasks requiring multiple team members to accomplish. Utilizes manual and automated lifting devices while adhering to product safety specifications. Provides information and coordinates action plans at cross-functional meetings and communicates issues with team mem...

Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to “Deliver the best people flow experience”. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Job Title - Engineer / Senior Engineer - Technical Service Are you the one? Bachelor’s degree in Engineering or any other relevant field. Experience in Customer service. Willingness...

•5-6 years' experience in professional experience in medical device regulatory , Experience with systems for quality management, product development, and follow-up of procedures. •Responsible for Quality compliant Investigation. • Evaluation of compliant event and device allegation of customer and determine adverse event or report failure. • Investigating the Complaints and prepare technical investigation summary as per the GDP. • Investigating and Failure analysis of Recalled products and devices, Identifying the root cause and analysis of CAPA, Codes of failure. •Be able to handle ad-hoc changes in priority/planning and independently. •Be able to think from customer expectation perspective...

Title: *Mechanical Maintenance Engineer / Technician* *Location Pune Chakan* *Email punemechanical@gmail.com * *Bus canteen facility* *Experience* -02-05 yrs *Education*: Diploma / Degree in Mechanical Engineering *Technical Skills* : *Knowledge of pumps, compressors, conveyors, gearboxes, and hydraulic & pneumatic systems* . 1. *Maintenance Activities* Perform regular preventive and predictive maintenance on mechanical equipment. - Diagnose and repair breakdowns of machines, tools, and plant infrastructure. - Monitor equipment performance and identify potential issues before failure. 2. *Troubleshooting* Respond promptly to equipment breakdowns to minimize downtime. Use technical knowledge ...

Role Definition Manages the development, implementation and support of business analytics initiatives and projects. Responsibilities Identifying, sizing and prioritizing business opportunities for improvement through analytics and Development of Power BI Visuals Managing internal client relations to ensure that project expectations are managed, and fulfilled. Monitoring and communicating key performance metrics and operational challenges. Skill Descriptors Business Statistics: Knowledge of the statistical tools, processes, and practices to describe business results in measurable scales; ability to use statistical tools and processes to assist in making business decisions. Level Extensive Exp...

sanyasi ayurveda is looking for BPO Executive / Telecalling to join our dynamic team and embark on a rewarding career journeyThe BPO (Business Process Outsourcing) Executive is responsible for providing excellent customer service and support for clients or customers of a BPO organization. They handle inbound and outbound calls, emails, or other forms of communication to address inquiries, resolve issues, and ensure customer satisfaction. The BPO Executive must possess strong communication skills, problem-solving abilities, and the ability to work in a fast-paced and customer-centric environment.Key Responsibilities:Customer Service and Support:Handle inbound and outbound customer interaction...

SMG InfoTech is looking for Software Support Engineer to join our dynamic team and embark on a rewarding career journey The Software Support Engineer is a key member of the technical support team, responsible for assisting customers or clients with technical issues related to software products or applications This role involves diagnosing problems, providing solutions, and ensuring a positive customer support experience Key Responsibilities:Customer Support: Respond to customer inquiries and technical issues via phone, email, or chat, providing prompt and effective assistance Issue Diagnosis: Analyze and troubleshoot software-related problems reported by customers, identifying root causes an...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Micr...

About the Role Accountable for probing, triaging, dispatching job to the right man with the right skills using necessary tools either via phone or emails. You Will Be Responsible For Following our Business Code of Conduct and always acting with integrity and due diligence Understanding business needs and in-depth understanding of Tesco processes Building on Tesco processes and knowledge by applying CI tools and techniques Responsible for completing tasks and transactions within agreed metrics Solving problems by analyzing solution alternatives Probing, triaging, and dispatching jobs for the stores Allocating the right man with the right skill at the right time Responding with appropriate lev...

Day-to-day operations of the Tri-Plating & Nickle Chrome process Exp of line parameters such as temperature, voltage, chemical concentration, and plating time Conduct basic quality checks (coating thickness, adhesion, appearance, etc.)as per SOPs Required Candidate profile Understanding of electroplating processes (preferably Tri-Plating: Copper-Nickel-Chrome) Knowledge of chemical handling and safety protocols Root cause analysis (RCA) and CAPA for plating defects

About The Role : Job Title - EMG QA Analyst, Associate Location - Mumbai, India Role Description As part of a global Financial Crime Risk & Compliance Quality Assurance (QA) team, youll provide important insight into the operating effectiveness and control design adequacy of the External Monitoring Group (EMG), an independent business-aligned control function performing client trading surveillance across the Bank. Quality Assurance will review investigations & quality checks undertaken by EMG related to Account Activity Review (AAR) attestations, Expected Nature and Purpose of Relationship (ENPR) submissions performed by the Accountable Client Owners, as well as Trade Behaviour Monitoring Al...

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Review and analyze deductions taken by cus...