491 Root Cause Jobs - Page 10

Job Title: Manager – Business Excellence (Workforce Management) Shift: Rotational Shift Location: Hyderabad Department/Vertical: Business Excellence – WFM Work from office Duties & Responsibilities Lead and manage a team of business excellence professionals focused on workforce management processes. Analyze workforce management data (scheduling, staffing levels, productivity) to identify inefficiencies and improvement opportunities. Develop and implement process improvement initiatives to optimize workforce management practices, enhancing efficiency, cost-effectiveness, and employee engagement. Partner with HR and other departments to ensure alignment of workforce management improvements wit...

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

Job Purpose This position is open with Bajaj Finance ltd Culture Anchor:Work Hard - Consistently puts in effort plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities To deep dive & analyze current customer grievances by checking samples of each complaint types Identify IT issues/ Data errors/ Human errors/ Process lapse as root cause & process gaps for complaint types Recommend & execute the solutions through System changes (Validations Incorporation), Data curing / cleansin...

Ensure robust and timely reporting of sales performance from Salesforce Ensure salesforce is up to date with the correct information for contract pipeline Upon winning contracts, reconcile salesforce with the contract order form to ensure that the correct data is loaded in sales force Keep salesforce up to date with the correct gross margin and profitability to ensure the correct commissions are paid Validate commissions payments to ensure they are paid at the correct level for the contract win Support in the calculation of commissions payments for new contract wins. Continuous improvement of reporting to ensure it meets the changing needs of the business and senior stakeholders Identify and...

Ensure robust and timely reporting of sales performance from Salesforce Ensure salesforce is up to date with the correct information for contract pipeline Upon winning contracts, reconcile salesforce with the contract order form to ensure that the correct data is loaded in sales force Keep salesforce up to date with the correct gross margin and profitability to ensure the correct commissions are paid Validate commissions payments to ensure they are paid at the correct level for the contract win Support in the calculation of commissions payments for new contract wins. Continuous improvement of reporting to ensure it meets the changing needs of the business and senior stakeholders Identify and...

Receive and analyze customer complaints or concerns to determine their root cause Collaborate with internal teams to investigate and resolve customer issues Serve as a mediator between customers and different departments within the organization Provide guidance and training to customer service representatives on handling escalated cases Maintain accurate records of customer interactions and case resolutions Identify opportunities for improvement in customer service processes Ensure customer satisfaction and resolution of escalated issues

The main responsibility of this role is to gather and validate data from various sources in order to conduct analyses on the reliability and degradation of components and systems for Bloom Energy fuel cells. You will collaborate with teams in Quality, Product Development, Field Service, and Remote Monitoring to collect and analyze information to support the identification of root causes and corrective actions for product failures and operational incidents. Additionally, you will contribute to enhancing data collection and databases for more effective analysis and track the progress in reducing the cost of poor quality issues within the business. You will be responsible for developing reliabi...

Project Role : IT Customer Service Representative Project Role Description : Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration. Must have skills : Critical Incident Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident, issue, and outage management, as well as conducting investigations and facilitating restoration efforts to ensure seamless operations and customer sa...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, a...

What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time. Job responsibilities Understand a client's business problems in order to build, maintain, and evolve...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to trouble...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 1 August 2025 Dealer network sales-managing & appointing new sub-dealers in a given territory by completing all formalities, Regularly meeting and developing relationships with Architects, Builders, interior designers, etc to generate inquiries and close sales, Achievement of targeted sales volumes through Retail & Distribution Sales Procurement of orders from dealers and timely supply thereon, Work in coordination with the marketing team for proper and timely display, Conducting Architect & plumber meetings to promote the products, Informing management about the competitors strategy and pric...

Role Description The Associate is a First Level Manager who will be required to manage the day to day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team. Candidate would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control. Your key responsibilities Functional Responsibilities Have deep knowledge of the Reconciliation process and the associated Investm...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for? "Proven experience in sales operations within a BP...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Arabic - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating an...

Job responsibilities Understand a client's business problems in order to build, maintain, and evolve product roadmaps to generate impactful solutions Assure effective collaboration between Thoughtworks' and the client's teams, encouraging open communication and advocating for shared outcomes You will assess the as-is situation and collaborate with clients to create artifacts (personas, epics, stories, etc.) to maximize value You will facilitate analysis workshops through innovation games with senior client stakeholders to outline business vision, objective, product roadmap and a project release plan. You will help companies from a variety of industries achieve true, differentiating outcomes ...

Audra Jewel Industry Private Limited is looking for MAINTENANCE SUPERVISOR to join our dynamic team and embark on a rewarding career journey. A Maintenance Supervisor oversees the maintenance operations within a company or facility. They are responsible for coordinating and managing a team of maintenance technicians or mechanics to ensure the efficient operation, repair, and maintenance of equipment, machinery, and facilities. Here's a sample job description for a Maintenance Supervisor:Job Description:Supervision and Team Management: Direct and supervise a team of maintenance technicians, assigning work tasks, providing guidance, and monitoring performance. Foster a positive work environmen...

About the job Brightly Software continues to grow and needs amazing engineers. This is an excellent fit for talented engineers who thrive in a fast-paced environment. New hires will work alongside our top-notch engineers and product team to design, implement, deliver and support our highly ambitious products and integrations. We care deeply about your passion and dedication to the craft of software. The Test Engineer (Automation) supports the application platforms in the Engineering department. The work managed is critical to overall program success, with aggressive timelines that are critical to the success of the company with direct impacts on our customers. This role builds and conveys de...

Skills Join us a Software Engineer at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences You may be assessed on the key critical skills relevant for success in role, such as: Coding in Java, Springboot, Restful APIs, Reactdot js Multithreading, Spring Core Junit, Wiremock, GitLab CI/CD, Jenkins and Performance Tuning Below Given Additional Relevant Skills Are Highly Valued Strong problem solving Knowledge of Open Shift, Docker and Kubernetes Service Virtualization Good communication skills, This role is based in Pune,...

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping expe...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve te...

Skills: Quality Assurance, Client Relations, excel, 5S, management, Quality Control,. Maintain compliance with QMS standards and customer requirements. Ensure quality objectives are met consistent with quality policy to meet product requirements. Communicate with customers and relevant parties with regard to QMS processes & maintenance. Establish and maintain internal audit programme, plan and register of internal auditors. Establish and maintain effective corrective action in eliminating causes of nonconformity to prevent recurrence. To practice 5S activities in work place. Show more Show less

Role & responsibilities Post- Maintenance Engineer Contact 9356395439 Qualification: Diploma/ Bachelor ( Electronics / E&TC / Electrical ) JD 1. Design maintenance strategies, procedures and methods 2.Carry out routine maintenance work and respond to equipment faults 3.Breakdown maintenance schedules for improving overall reliability and safety of plant equipment & machinery. 4. Upkeep of certification and Contributing to documentation of departmental activities for Audit compliance.. 5.Fit new parts and make sure equipment is working correctly 6. Maintenance of DG Set, Air Compressor& Assembly line. 7. Carry out quality inspections on jobs as per requirements. 8.Arrange specialist procureme...

For Engineering Executive What this job involves 1. Incident Management: Handle incidents/work orders for critical systems within SLA on a global scale through incident management software. Ensure timely updates and follow ups within SLA. Ensure timely escalations and notification/communication reaches the stakeholders properly. Prepare Post incident report with detailed root cause for business affected incidents and share it to stakeholders. Timely communication to stakeholders for the incidents nearing closure SLA. Prepare and share open incident status to stakeholders n monthly basis. 2. Facilities Helpdesk: Handle facilities service requests on a global scale through D365 /CFS tool. Rece...