4 Root Cause Jobs

The successful individual will be expected to work in a team of professionals and be able to be commercial, critical creative whilst ensuring the highest level of risk management. Data entry, data cleansing, checking and standardization for investment date into relevant platforms Identify and resolve historical and current data breaks Implement daily monitoring and governance models to ensure timely, complete and accurate data capture across the investing lifecycle Analyse root causes and implement logic to eliminate reoccurrence Synthesize data into lists, reports and visualizations Create data lineage Collaborate with cross functional teams to improve data infrastructure Establish gating controls, management reporting and escalation protocols Leverage your skills to decompose complex structured transactions and propose creative, robust operational solutions Complete deal closing checklist to ensure all required documents collected and appropriate steps taken for successful closure and completion of transaction Face off with senior stakeholders and drive priorities Exhibit excellent judgement problem-solving skills, particularly in the context of a new team with or without existing precedents BASIC QUALIFICATIONS Bachelors degree with a minimum of three years of experience in financial services, preferably in a data operations role. Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience Self-motivated and proactive team player, who takes ownership and accountability of projects, has strong organizational skills as well as the ability to effectively manage competing priorities Flexible and able to work well under pressure in a team environment Strong knowledge or prior experience in an Operations role

The candidate must have Web Analytics / App Analytics experience, not just reporting or creating scorecards Look for projects they have done to improve the customer experience on the website AB test hypothesis generation, landing page optimization, customer journey optimization Look for exposure to root cause analysis to understand why traffic, conversions are moving WoW/QoQ Cross-platform experience is a plus exposure to mobile app analytics, product analytics Look for experience engaging directly with clients in the US or EU. Must have driven end to end analysis and should have created decks and presentations for client consumption on a regular basis Should have experience working in B2C and domains like retail, ecommerce Should have exposure to AB testing, or an idea of how experimentation works on web Tools Adobe Analytics , SQL and all other tools are a plus

Job Title: Consultant Key Responsibilities As a Consultant L3 Support Engineer, you will: Production Support & Incident Management: Provide L3-level support for Java-based enterprise applications, focusing on incident management and providing permanent resolutions. Deep-Dive Analysis: Perform in-depth analysis of incidents, root cause analysis , and troubleshoot complex issues. Performance Optimization: Conduct performance tuning for applications and database queries in Oracle PL/SQL. Data Streaming Management: Monitor and manage Kafka message queues, diagnosing delays and resolving bottlenecks in streaming data pipelines. Collaborative Resolution: Coordinate effectively with development teams for bug fixes and enhancements, implementing hotfixes or facilitating code changes. Documentation & On-Call: Ensure proper documentation of support procedures and resolutions, and participate in on-call rotation for critical incidents. DevOps Collaboration: Work with DevOps teams to deploy and validate patches or configuration changes. Mandatory Skills & Experience Technical Proficiency: Java: Strong hands-on experience with Core Java, Spring Boot, Exception Handling, and Multithreading . Oracle PL/SQL: Proficient in writing/debugging complex queries, stored procedures, and packages , including performance tuning. Apache Kafka: Good working knowledge of Kafka producers/consumers, partitions, lag monitoring, and troubleshooting . Microservices & APIs: Familiarity with microservices architecture and REST APIs is a plus. Monitoring Tools: Experience with tools like Splunk, Grafana, or AppDynamics is desirable. Experience & Qualifications: Proven experience as a proactive and technically strong L3 Support Engineer handling production support and incident management for enterprise applications built on Java, Oracle PL/SQL, and Kafka . Demonstrated ability for deep-dive issue resolution, root cause analysis, performance tuning , and coordination with development teams for bug fixes and enhancements. Essential Professional Skills Excellent problem-solving and analytical skills . Strong communication skills . Ability to handle high-pressure support situations with minimal supervision.

We are looking for an experienced developer who will play a key role in driving some of these transformational efforts from Bengaluru. Strong communication skills are key, we expect you to constructively volunteer reasoned views and opinions in different team forums, both technically and on how we're performing as an Agile team. Effectively meeting the demands of our challenging mandate requires a passion for learning as well as deep understanding and experience across a wide array of technical competencies. Required Qualifications Bachelor's or Master's degree in Computer Science, Mathematics or a related technical field 1-3 years programming in an object-oriented language such as C++, Java, Python, C# Application development using relational or object oriented databases Strong problem solving and analytical skills Ability to perform complex debugging and root-cause analysis Close interaction with business users to understand and help shape requirements Software Development Lifecycle (SDLC) experience Clear and confident communication skills Preferred Qualifications Banking IT experience, especially with OTC Derivative products, helpful but not essential. Full training will be given.