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1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
The Assistant Reservations Manager is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing As the Assistant Reservations Manager, you will be responsible for performing the following tasks to the highest standards: Make sure all team members finish the Hilton University courses and pass the test. Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities, as well as the service standards and requirements. Assist the Commercial Director / Revenue Manager to finish the hotel budget and forecast. Maximize room sales and revenue for the hotel, up-selling as the highest priorities. Check daily all new reservations, cancel or change reservations, making sure information is passed to the respective departments correctly. Check daily 3-5 arrival guests or groups, making sure that the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, emails, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group Tour teams to maximize revenue on all enquiries. Focus on any change from main guest sources and market, reporting trend changes to the Revenue Manager and Commercial Director. Make sure that all commissions are correct and follow up promptly. Make sure that all rejected business is filed by reason. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply with hotel credit policies and make sure to forecast revenue. Comply to setting rooms supply and price control. Maintain and update guest information and sales data by the Reservations procedure. Sustain high level guest service standards. Ensure that all input information is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies related to reservations. Comply with all systems and procedures laid down by the hotel. Prioritize quality of reservations. Strictly follow brans standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? An Assistant Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai
Work from Office
Assist in preparing patients for sonography procedures. Maintain cleanliness and hygiene in the sonography room. Ensure all equipment is functioning properly. Greet and guide patients with professionalism. Manage appointment schedules and coordinate with other departments.
Posted 2 months ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Assist in maintaining cleanliness and order in the operating room. Handle the transportation of equipment and supplies. Support operating room staff in day-to-day activities. Ensure proper disposal of waste in the operating room. Assist in the setup and preparation of the operating room. Follow established operating room procedures. Run errands outside the operating room as needed. Collaborate with other departments for coordination. Follow instructions from operating room superiors. Perform other duties as required.
Posted 2 months ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Assist in the preparation and setup of the operating room. Provide support to surgeons and operating room staff. Ensure cleanliness and order in the operating room. Handle the sterilization of surgical instruments. Assist in the transportation of patients to and from the operating room. Follow established operating room procedures. Provide assistance during surgical procedures. Collaborate with nursing and support staff. Report equipment malfunctions and coordinate repairs. Perform other duties as assigned
Posted 2 months ago
2.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Job Title: Nonclinical SEND Data Associate Introduction to role Are you ready to harness the power of data for growth? At AstraZeneca, we are seeking data operatives to provide technical expertise for SEND data from nonclinical studies. This role is crucial in meeting health authority requirements and maximizing the opportunities these data present. Join us and lead the way for a new breed of solutions-oriented regulators! Accountabilities: As a Nonclinical SEND Data Associate, you will provide support across nonclinical functional areas, promoting and enforcing the use of nonclinical data standards. You will maintain metadata libraries, review and assess the impact of newly released and updated data standards, and communicate AZ data requirements to external vendors. You will also be responsible for quality validation and management of nonclinical datasets, training internal customers, assisting in warehousing and visualization activities, and ensuring submission-ready datasets are produced. Essential Skills/Experience: - Experience in a scientific environment - Knowledge of CDISC standards - Understanding of nonclinical study designs, data and documentation - Basic knowledge of regulatory guidelines and industry standards (FDA, ICH/GLP, PhUSE) - Experience in data process builds - Experience with LIMS and SEND solution software - Bachelor s degree (B.A./B.S.) or equivalent in a scientific or related discipline - Ability to communicate effectively (written and spoken) in English Desirable Skills/Experience: - Open to candidates with diverse skills and experiences
Posted 2 months ago
2.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
We are seeking an enthusiastic and skilled Android Developer with 2 to 4 years of experience to join our innovative team in Noida. The ideal candidate will have a strong analytical mindset, problem-solving abilities, and hands-on experience with cross-platform frameworks like Flutter and React Native. Key Responsibilities: Design, develop, and maintain robust, scalable, and efficient Android applications. Collaborate with cross-functional teams to define, design, and deliver new features. Utilize AI tools and technologies to optimize development processes and solve complex problems effectively. Work on cross-platform mobile development frameworks like Flutter and React Native. Write clean, maintainable, and efficient code following industry best practices. Debug and resolve issues to ensure application performance and usability. Stay updated with emerging technologies and trends in mobile development. Required Skills: Strong proficiency in Kotlin and Java for Android app development. Familiarity with Jetpack Compose, Room Database, MVVM architecture, and Material Design principles. Experience with Flutter and React Native development. Ability to leverage AI tools like ChatGPT, Copilot, or other similar tools to enhance productivity and resolve development challenges. Strong analytical and problem-solving skills. Knowledge of RESTful APIs and third-party libraries integration. Understanding of app release processes on Google Play Store. About Us: TechAhead is a global digital transformation company with a strong presence in the USA and India. We specialize in AI-first product design thinking and bespoke development solutions . With over 15 years of proven expertise, we have partnered with Fortune 500 companies and leading global brands to drive digital innovation and deliver excellence. At TechAhead, we are committed to continuous learning, growth and crafting tailored solutions that meet the unique needs of our clients. Join us to shape the future of digital innovation worldwide and drive impactful results with cutting-edge AI tools and strategies!
Posted 2 months ago
2.0 - 6.0 years
4 - 7 Lacs
Gurugram
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
2.0 - 6.0 years
4 - 7 Lacs
Jaipur
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
0.0 - 5.0 years
2 - 7 Lacs
Gurugram
Work from Office
The opportunity As a Community Associate, you ll work closely with new and existing customers, solving problems for them and making sure they have everything they need. A typical day at Regus You arrive 15 minutes before your centre opens to make sure everything is ready and check there s nothing the cleaners have missed. Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room and can you help her set up the projector and take an order for drinks? The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that s lunch. Early afternoon, you sit down with the Community Manager to discuss the organisation of next week s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre. The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything s nice and tidy, it s time to head home. About you We re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be: A good communicator, with the ability to build strong professional relationships and empathise with people s needs Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic and able to adapt to fast-changing situations Confident using MS Office and other basic IT packages What we offer On top of a competitive salary package you ll enjoy: A bright and inspiring work environment Training and development opportunities
Posted 2 months ago
2.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Responsibilities HxGN OnCall Dispatch is the evolution of the industry s leading public safety computer-aided dispatch (CAD) software. Delivered on-premises or in the cloud and accessed via browsers and apps, it delivers superior incident management capabilities in the public safety answering point (PSAP), emergency control room, station, unit, and anywhere responders need to go. With it, emergency services and dispatch centers can improve their performance, deliver better return on their information technology (IT) investments, and provide the public with more responsive and better service. Education / Qualifications We need a Senior Software developer to work in OnCall Dispatch Development having 2-3 years of Web development experience in ReactJS, RxJS, Asp.net, C#, and scripting technologies.
Posted 2 months ago
3.0 - 4.0 years
5 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Key Responsibilities: Assist in organizing and delivering onboarding sessions for new hires. Support in scheduling and coordinating internal and external training sessions. Help maintain training records and databases accurately. Assist in the creation and updating of training materials, presentations, and e-learning content. Coordinate logistics for training sessions, including room bookings, equipment setup, and attendance tracking. Participate in monitoring the effectiveness of training programs and gather feedback from staff. Provide administrative support to the Learning & Development and Human Resources teams. Promote a learning culture throughout the hotel by encouraging participation and engagement in training activities. Assist with employee engagement activities, recognition programs, and internal communication efforts. Stay updated on trends and innovations in hospitality training.
Posted 2 months ago
5.0 - 11.0 years
7 - 13 Lacs
Kanpur
Work from Office
Date Posted: 2025-04-11 Country: India Location: Room No 9 & 10, Gopala Chambers,2nd Floor,14/123A Parade, The Mall , Kanpur, India Field Executive Service Will be responsible for handling call back, breakdown, Minor Repairs, trouble shooting, code maintenance & Customer Service Will be responsible for maintaining 5 S at sites Adherence to EH&S guidelines at all the times Will be responsible for doing 100% Code Maintenance of his route To attend customer complaint & rectification the same Will be responsible to Close T Orders on Time Will be responsible for adhering safety norms for equipment and end user safety Will be responsible for Generating T leads to increase T Business Should be Full time Diploma in Electrical/Electronics The candidate should be essentially from elevator background having experience in service & maintenance of elevators.
Posted 2 months ago
15.0 - 20.0 years
40 - 50 Lacs
Noida
Work from Office
Barco Control Rooms The Barco Control Rooms business unit is making workflow and visualization solutions for the Control Room market since 1994 to help operators collect, visualize and share critical information for optimal mission-critical decision making. Barco CTRL is our latest flagship software product. It is a simple, scalable and secure platform, that gives an operator full control over the information flow in an easy and intuitive way for faster and efficient decision making. R&D Manager Feature teams for Barco CTRL As R&D Manager of Full stack feature teams of Barco CTRL you will be responsible to: Lead by example and support the team in adapting to changes in technology, processes and organizational structure Coach, mentor, empower team members to reach their full potential through regular feedback, goal setting and career planning Collaborate with global teams to create a positive and inclusive team culture Represent the customer needs and ensure these are clearly and transparently communicated to the scrum teams during the different agile ceremonies. Coach the team to define, prioritize and maintain a healthy product backlog as primary tool by collaborating with product owners, product managers, UX, architects, scrum teams, security and service teams Maximise the value of the product from the available velocity of the development teams in a continuous and incremental way, ensuring continuous delivery of vertical slices of end-2-end feature value Coach and mentor team to define and guard non-functional requirements of the product backlog by collaborating with Architects and scrum teams Plan and execute program increments by collaborating with fellow Product Owners, and communicate clearly and proactively on progress, risk and impact of decisions and their trade-off. Proactively incorporate customer feedback in the product backlog to deliver best customer experience Qualification and Experience: B.E./B.Tech./M.S./M.Tech. from a reputed institute 15+ years of total industry experience in implementing software products, with 5 years of relevant experience as R&D manager in multicultural global teams Strong experience in creating high performance agile teams to build scaled SaaS products Demonstrated ability to think pragmatically to implement, processes and technology to develop great products and teams Demonstrated ability to think strategically about business, customer experience, product development, non-functional requirements, process improvements Ability to understand digital customer journey, user experience and translate it to product backlog to deliver incremental customer value Ability to lead conversations in a room with UX, architects, product managers, scrum teams Extensive experience in working with scaled agile environment with geographically distributed teams to delivery high quality software with speed High emotional quotient, self-driven, shows leadership in complex and ambiguous situations Strong communication, interpersonal and leadership skills with ability to coach and develop a team. Experience in performance management, talent development and employee engagement. D&I Statement At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity arent just values theyre core capabilities that propel us toward our shared goals and mission. Read here how we do this
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Overview Experience - 3-6 Years Location - Hyderabad / Bangalore / Gurugram / Mumbai / Chennai / Coimbatore Shift - 6:30 PM - 3:30 AM (IST) About Role - We have an exciting role of an Executive Assistant to support Omnicom agencies. This role will require to anticipate and solve problems before they occur, with tact and diplomacy. This role would be responsible to handle sensitive and confidential information. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Connect with other support staff to ensure executive calendars are planned, aligned, and free of conflicts, work with respective executive if there is any conflict. Ensure executive has time to complete necessary prep work for meetings, and assist in material development as needed Manage high volume travel arrangements (travel 2-3 days a week, multiple cities, several meetings per trip) Create role best practices like having a list of car services per city and stakeholder contacts Provide occasional travel support including but not limited to purchasing/changing airfare, hotel accommodations, and car service Set up conference calls and video conferences, reserve appropriate conference rooms, and order meals and beverages, as necessary Work with executive to ensure pressing tasks are handled in a timely manner, and assist where possible Follow up with executive on a regular basis to evaluate status of to-do list and add new items Submit executive’s expenses in a timely manner Book domestic and international travel for executive Provide travel guidance and planning assistance for flights, hotels, and cars Work on projects of interest (i.e., Divers\Team, Culture Club, etc.) or projects that are beneficial to the company, as assigned by executive Dealing with ambiguity, interpersonal skills, and results-driven preferred Qualifications Masters/Bachelor’s degree with at least 4 years of administrative experience at the mid to senior management level. Excellent interpersonal communication (verbal and written) skills, with the ability to effectively work with employees and external clients at all levels The ability to multitask while maintaining a high level of organizational skills Excellent follow-up and follow-through skills Must be able to handle sensitive and confidential information with a high degree of discretion Advanced knowledge of Microsoft Office suite Knowledge of the various video conferencing platforms (i.e., Zoom, Webex, Teams, etc)
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
An emergency room (ER) doctor, or emergency medicine physician, assesses and treats patients with immediate, life-threatening illnesses or injuries, primarily in hospital emergency departments. They work 24/7, including evenings and weekends, handling a wide range of cases, from minor injuries to cardiac arrest. ER doctors prioritize patients, stabilize them, and decide on the next steps, potentially including referral to other specialists or departments. Responsibilities Immediate Assessment and Treatment: Evaluating patients, performing triage (sorting patients by urgency), and providing immediate care to stabilize their condition. Diagnosis and Treatment Planning: Developing and implementing treatment plans, ordering tests, and referring patients to other specialists as needed. Overseeing patients from initial assessment to discharge or transfer, collaborating with other healthcare professionals. Resuscitation and Stabilization: Providing life-saving interventions like CPR or treating trauma injuries. Communication and Coordination: Communicating with patients, families, and other staff to ensure smooth care coordination. ER doctors typically work rotating shifts, including nights, weekends, and holidays. They collaborate closely with nurses, technicians, and other specialists to ensure optimal patient care. Critical Thinking and Decision-Making: They must make quick decisions under pressure, assessing patients and determining the best course of action. Stress Management: ER doctors work in a demanding environment and must be able to manage stress effectively. Continuous Learning: The field of emergency medicine is constantly evolving, so they need to stay up-to-date on the latest medical advancements and best practices.
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Jaipur
Work from Office
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
0.0 - 2.0 years
2 - 4 Lacs
Mahabaleshwar
Work from Office
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
0.0 - 3.0 years
2 - 5 Lacs
Mumbai
Work from Office
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests personal checks and travelers checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Mumbai
Work from Office
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests personal checks and travelers checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
7.0 - 9.0 years
9 - 11 Lacs
Udaipur
Work from Office
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License .
Posted 2 months ago
1.0 - 5.0 years
5 - 8 Lacs
Pune
Work from Office
The Reservations Manager is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing? As the Reservations Manager, you will be responsible for performing the following tasks to the highest standards: Make sure all team members complete the Hilton University courses and pass the tests. Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities as well as the service standards and requirements. Assist the Commercial Director / Revenue Manager to complete the hotel budget and forecast. Maximize room sales and revenue for the hotel, prioritizing up-selling. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Note any changes in the main guest sources and market and report the trends changes to the Revenue Manager and Commercial Director. Make sure all commissions are correct and followed-up on promptly. Make sure all reject business is filed with the reasons. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply to the hotel credit policy and make sure all forecast revenues are met. Comply with set rooms supply and price control. Maintain and update guests information and sales data by reservation procedures. Maintain high level guest service standards. Ensure all information input is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties, to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies relating to reservations. Comply with all systems and procedures as laid down by the hotel. Prioritize the quality of reservations. Strictly follow brand standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, b
Posted 2 months ago
2.0 - 6.0 years
4 - 7 Lacs
Nagpur
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
1.0 - 4.0 years
2 - 5 Lacs
Jaipur
Work from Office
Kitchen Support Experts play an important role in support of several hotel functions. These associates may work across departments (eg, kitchen, food and beverage, employee dining room) to support cleaning and basic kitchen preparation needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (eg, dishwashing machines, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
10.0 - 17.0 years
11 - 12 Lacs
Bengaluru
Work from Office
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
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