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IDFC FIRST Bank logo
Training Manager IDFC FIRST Bank

3.0 - 5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Requirements Job Title: Soft Skills Trainer Industry: Banking / Financial Services Job Summary: We are looking for a dynamic Soft Skills Trainer to enhance the communication, behavioural, and customer service capabilities of our workforce. The ideal candidate will be responsible for conducting behavioural training, voice and accent coaching, written communication skills development, and customer service excellence tailored to the Banking sectors. The trainer should have expertise in customer interaction management, handling escalations, and ensuring a superior customer experience. Additionally, the trainer will play a key role in driving a positive workplace culture through engagement in...

Posted 19 hours ago

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