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10.0 - 14.0 years
0 Lacs
karnataka
On-site
With 100 Billion+ minutes streamed annually, 120 minutes of daily average listening time, and 6 Billion+ total audio plays on our platform, Pocket FM is on a mission to build the world's largest AI-powered audio streaming platform. What sets us apart We're an AI-first company, leveraging cutting-edge generative AI to transform every part of our ecosystemfrom content creation and language localization to marketing, distribution, and monetization. Our in-house AI has already powered 10% of US revenue and is listening through original, AI-generated audio series. We're also expanding into new storytelling formats like comics and web novels, all built on the foundation of our proprietary AI platforms. You can get more updates, insights, and everything behind the scenes at Pocket FM [here](https://xtra.pocketfm.com/). About the Role We're looking for a business finance expert to drive business planning, performance analysis, and commercial decision-making. You'll lead the financial strategy behind our biggest bets: expanding storytelling formats, optimizing global content launches, scaling AI-powered production, and refining user acquisition economics. You'll work directly with functional leaders, run point on key business cases, simplify complex trade-offs, and ensure we're compounding in the right direction. What will you do - Leading AOPs, budgeting cycles, and long-term planning across geographies and verticals. - Create and evaluate business cases, investment proposals, and ROI models to support strategic decisions. - Work with business heads to drive financial strategy and execution across high-impact initiatives. - Track key performance metrics, identify trends, and recommend actions to improve profitability. - Prepare and present MIS reports and dashboards for leadership, enabling data-backed decisions. - Lead commercial negotiations, manage vendor contracts, and drive cost optimization across teams. - Leverage industry experience in digital media, consumer internet, or streaming to inform financial strategy. What we're looking for - Chartered Accountant (CA) or MBA (Finance), with a strong foundation in business finance and strategic thinking. - Sharp financial acumen with the ability to translate numbers into actionable insights. - Over 10 years of hands-on experience in financial modeling, forecasting tools, and performance tracking frameworks. - A business-first mindset someone who can see finance as a lever for scale, not just control. - Bias for action thrives in ambiguity and solves problems with a first-principles approach. - Experience in high-growth consumer-tech, media-tech, or streaming businesses is a strong advantage.,
Posted 1 day ago
3.0 - 10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Digital Solution Advisor (Key Account Management/Postsales) Job Description The Digital Solution Advisor (DSA) is a part of the front-end sales/ account management team at HighRadius and works closely with the Account Executive (AE) in day-to-day interactions with the prospect/ customer. The DSA will carry a Sales quota target and the primary responsibility is to move deals through the sales pipeline across the various sales stages to closure and also customer satisfaction (NPS 50)/renewals/minimize churn. Job Summary: HighRadius End-to-End Sales and Customer Management Process HighRadius follows a Two-in-a-Box model where DSA and an Account Executive (AE) are involved in every interaction with a prospect/ customer. The different stages of such a process usually include: Initial connect and prospecting Understanding prospect business needs and requirements Creating and demonstrating value of HighRadius products to prospects using Business Cases/ ROI models Aligning with various stakeholders in the prospects organization Preparing and reviewing contracts Renewal of contracts Proactive churn risk management Escalation Management Negotiation and closing the deal/ opportunity Responsibilities Work along with the AE to move deals/ opportunities through the pipeline. Interact with the prospect/ customer on a day-to-day basis. Requirement gathering and Customer qualification via a systematic analysis of customer business. Product demonstration to Finance department of Fortune 1,000 companies (CXO, VP, Director Level audience). Develop a detailed Cost Benefit ROI/ Business Case model. Strategize/ develop a plan to take on the competition and take deals/ opportunities to successful closure. Churn management - maximize customer satisfaction Analyze customer tickets and coordinate with respective departments (support, product, etc.) to be sure we are closing tickets and ensuring high customer satisfaction Negotiate and close renewals Proactively manage customers to minimize churn Requirements Prior Sales/Business Development/Pre-Sales/ Consulting experience/ Customer Success Hands-on working experience with ERP softwares and/or cloud computing knowledge is an advantage ? 3-10 Years of experience is preferred MBA and undergrad from reputed institutions is an advantage Experience in working with North American or European customers in a consultative sales role would be an advantage Prior Accounts Receivable knowledge would be an advantage Soft Skills Highly Organized and Self Motivated Possesses excellent communication and presentation skills Comfortable interacting with CXO level employees of Fortune 1,000 companies Excellent at teamwork and ability to work in a distributed delivery environment Possesses and demonstrates high integrity and credibility as perceived by all those with whom they will work Strong intellect coupled with proficient commercial instincts Unwavering focus on results/target Show more Show less
Posted 4 days ago
3.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
The VRS Application Consultant at NiCE utilizes their domain expertise in Workforce Engagement Management (WFM and Quality & Analytics), CCaaS ACD/IVR, and the Digital/AI Domain. Working alongside VRS Business Consultants, your role involves assisting NiCE customers in driving value realization and increased system adoption. You will provide design guidance and application expertise to facilitate successful transformation and rollouts, ensuring that customers fully optimize their technology usage and maximize the potential of NiCE solutions. Building long-term strategic relationships with customers and becoming a trusted advisor are crucial for success in this role. The VRS consulting team focuses on operational excellence, establishing strategies for business impact, creating customer ROIs, engagement renewals, wider business development, and supporting the growth of the Value Realization Services team. Your responsibilities include: - Ensuring successful delivery of contact center performance improvement using NiCE solutions - Developing and maintaining customer relationships for continued satisfaction - Providing subject matter expertise to guide customers on best practices - Conducting Application Design Workshops, configuration, testing, and best practices sessions - Collaborating with Business Consultants to align application design with project success criteria - Contributing to project plans, deadlines, dependencies, and VRS activities - Partnering with NiCE team members to enhance customer experience and internal collaboration - Staying updated on industry standards and processes and producing collateral to promote NiCE Value Realization Services - Performing financial analysis, creating ROI models, and identifying additional solution opportunities - Developing repeat business opportunities through successful delivery and thought leadership Requirements: - Deep understanding of WFM, Quality, and Analytics solutions - Minimum 8 years of experience supporting contact center environments - Ability to work independently, engage project stakeholders, and provide thought leadership - Excellent communication and presentation skills - Multi-industry experience preferred At NiCE, we operate according to the NiCE-FLEX hybrid model, allowing for maximum flexibility with 2 office days and 3 remote workdays each week. Office days focus on face-to-face meetings, teamwork, collaboration, innovation, and interactive discussions. Requisition ID: 7148 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE: NICELtd. (NASDAQ: NICE) provides software products to global businesses for exceptional customer experiences, financial crime prevention, and public safety. NiCE software manages over 120 million customer interactions and monitors 3+ billion financial transactions daily. With a focus on AI, cloud, and digital innovation, NiCE is a market leader with a global presence of over 8,500 employees across 30+ countries.,
Posted 1 week ago
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