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Remote Support Engineer Shivoham Infotech

2.0 - 6.0 years

0 - 3 Lacs

pune

Work from Office

First-level trapshooting, resolving the issue, in case it requires forwarding, Coordinate with the concerned team for closure. Management ROFC service desk to respond to internal/external customers, incidents, and queries via email and phone. . Required Candidate profile 3-5Yrs Exp in Knowledge about Incident, Service request, SLA, OLA. Should have Technical knowledge of Office 365.Skype for Business. Excellent communication, written & verbal. Rotational shift.

Posted 1 day ago

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