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Societe Generale Global Solution Centre logo
Specialist Service Analyst - TECH Support Societe Generale Global Solution Centre

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: You will be working within the Socit Gnrale Hub Exchange System department as a production backup lead & on-duty coordinator for the HSE suite of applications. Your main responsibilities will include managing the SWIFT platform, providing support to clients, incident management, optimizing incident processes, maintaining procedures and user manuals, handling configuration and alerts, supporting new team members, managing backup governance, and ensuring smooth integration of new team members. Key Responsibilities: - Manage the SWIFT platform and supervise flows related to SWI, Alise & Cristal - Provide assistance and support to clients of the platform - Manage incidents and col...

Posted 1 month ago

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