466 Reviews in Rockwood Hotels And Resorts Limited
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Pallav Daga
I visited your outlet with a friend and ordered two pizzas—one vegetarian and one non-vegetarian. After eating a couple of slices, we requested the bill and asked for the remaining pizzas to be packed separately. To my shock, your staff …
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Smit Gajera
If I could give negative stars, I would! Manager Shubham and his staff were extremely rude and unprofessional. We arrived at 2 AM, paid ₹17,900 for a decorated room and cake for a newlywed couple, but got nothing as promised. After taking …
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Nikita Opal
Please don’t book the hotel if you want some peace and quiet. You’d expect a 5 star to have sound proofing system in the rooms.
Room service isn’t looked after well. A meal for two people was shared with …
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Charles peter
Room was disgusting. Bed linen and towels are 100 years old. The shower curtain looked 100 years old too. Poor quality mattress as well.
I would not recommend this hotel for the price you are paying. I booked it …
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Manish Nirwan
Pathetic customer service.
Worst welcome ever.
Receptionist Atul have no customer service skills.. I am not sure how management made him stand at entrance of Hotel.
Too bad.
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MItesh Shah
We stayed at Surat Marriott and I would not consider this hotel a 5 star hotel. Room smells really bad. Mosquitos in room. Even though they said rooms were remodeled coupe months ago it didn't look remodeled.
Not too many food choices were available
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Shailaja Mhaskar
Beautiful ambience.
Clean hotel.
Good security. …
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Ratan Baid
As a Titanium member of Marriott, i booked two rooms at this Surat Marriott. The front desk guy says breakfast will be available for one room and other room has to pay for it - have no problem paying for it but no where in the world any of …
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Yogesh Kunte
Superb place nice ambiance and loved the food options
Best place to stay if in Surat
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Glyn Ford
Great hotel for expat’s coming to Surat…
Super friendly staff and help… …