Rockstar Automations

About Us Rockstar is a US startup at the intersection of AI and Telecom, building the future of digital connectivity. We're not just reimagining telco - we're creating an entirely new category of AI-native mobile experiences. About the Role We're looking for a Conversational AI Engineer to design, build, and optimize next-gen intelligent chatbots that transform customer engagement. If you're passionate about AI/ML, natural language processing (NLP), and building human-like conversational experiences, this role is for you. You'll lead the development of end-to-end chatbot solutions - designing workflows, integrating APIs, crafting prompts, and building tools that power seamless customer journeys across support, billing, and more. This is a rare opportunity to join a 0-1 journey with a seasoned team and top-tier advisors to shape the way millions interact with AI-powered systems in real time . What You'll Do Design Conversational Flows: Build and optimize intelligent customer support experiences on the Maven AGI platform Integrate APIs: Connect chatbots with CRM, billing, ticketing, and enterprise systems Engineer Prompts: Write effective LLM-driven prompts to improve accuracy and engagement with workflow automation Optimize Performance: Continuously monitor KPIs (deflection rate, accuracy, CSAT) and refine flows What We're Looking For 3+ years of experience in conversational AI / chatbot development (LLM-based preferred) Strong background in API development & integration (REST, Webhooks) Hands-on NodeJS experience for chatbot workflows Familiarity with prompt engineering and working with LLMs (RAG pipelines, fine-tuning) Experience with customer support platforms (Zendesk, Salesforce, Freshdesk) Problem-solving, debugging, and independent delivery mindset Why Join Us? Be at the forefront of Conversational AI , shaping the next wave of intelligent customer engagement Work in a startup-style environment with ownership and freedom to innovate Work with seasoned operators who have built unicorns before Collaborate with AI-first teams where ideas move fast and execution matters