Head - Service Delivery (Cyber Security) Adani Enterprises Limited

15.0 - 19.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Service Delivery Leader in the field of OT/IT cybersecurity, you will be responsible for ensuring the smooth execution of all service delivery operations while meeting strict timelines and maintaining high-quality standards. Your role will involve managing the entire lifecycle of cybersecurity projects, from initiation to closure, including conducting risk assessments and ensuring compliance adherence. You will be expected to establish efficient and scalable processes, workflows, and frameworks to drive operational excellence in service delivery. Continuous improvement initiatives will be a key focus to enhance service quality, cost efficiency, and overall operational performance. In your capacity as a leader, you will oversee engineering teams to ensure the development of secure and high-quality solutions for OT/IT environments. Your role will also involve providing technical guidance, resolving escalations related to service delivery, and ensuring alignment with industry best practices. Client engagement will be a crucial aspect of your responsibilities, as you collaborate with clients to understand their cybersecurity needs and tailor solutions accordingly. Building and maintaining strong client relationships will be essential to ensure satisfaction and foster long-term partnerships. Collaboration with other departments will be necessary to ensure the seamless execution of strategic initiatives, including cybersecurity projects and solutions. You will drive process innovation and cultivate a culture of operational excellence across the organization. To qualify for this role, you should hold a Bachelor's degree in Engineering, IT, or related fields, with certifications in project management such as PMP being preferred. A minimum of 15 years of experience in service delivery, project management, and engineering within the cybersecurity domain is required. A strong understanding of OT/IT environments, industrial cybersecurity, and secure networking practices is also essential for success in this position.,

Posted 1 week ago

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