227 Robohelp Jobs - Page 9

Confidence Petroleum is looking for Documentation Executive to join our dynamic team and embark on a rewarding career journey. Preparing and maintaining all types of documents, such as user manuals, training materials, and technical reports Ensuring that all documentation is accurate, complete, and up-to-date Collaborating with cross-functional teams to gather information and develop comprehensive documentation Reviewing and editing documentation to ensure consistency and readability Developing and implementing documentation processes and procedures Staying current with industry trends and best practices in technical documentation Managing document version control and ensuring that all documentation is stored securely

Job Title: Technical Writer Location: Head Office Varanasi Uttar Pradesh Department: Information & Communication Technology Salary: Negotiable About the role: As a technical writer, you will play a crucial role in our organization by translating complex technical information into clear, concise, and user-friendly documentation. Your primary responsibility will be to create, edit, and maintain various types of technical content, such as user manuals, DFDs, SOPs, SRS, meeting minutes, and other related technical documents. You will collaborate closely with subject matter experts, software developers, and product managers to collect information and ensure accuracy in your documentation. Responsibilities of a Technical Writer: Develop comprehensive documentation that meets organizational standards. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content. Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets our users up for success. Research, outline, write, and edit new content, working closely with various departments to understand project requirements. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Research, create, and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration. Use photographs, drawings, diagrams, animation, and charts that increase users understanding. Gather usability feedback from customers, designers, and manufacturers. Revise documents as new issues arise. Skill sets and experience required for technical writers: Proven ability to handle multiple projects simultaneously, with an eye for prioritization. Firm understanding of the Software Development Life Cycle (SDLC) Well-versed in networking and servers. Experience using tools to create documentation (RoboHelp, MS Word) Proven ability to quickly learn and understand complex topics. Previous experience writing documentation and procedural materials for multiple audiences. Superior written and verbal communication skills. Experience working with engineering teams and helping refine content and create visuals and diagrams for technical support content. Eligibility Criteria: Education: BCA, MCA, or B. Tech (CS/IT) or a related field. Experience: 2+ years of experience in Tech writer Skills: Strong knowledge of Technical Documentation, Firm Understanding of SDLC, able to create diagram for technical support content. Communication: Excellent verbal and written communication skills to liaise with technical and non-technical stakeholders. How to Apply: Email Application: Send your CV to hr19@cashpor.in with the subject line: Applying for the position of Tech Writer" CC the HR Team: Include hr20@cashpor.in and hr35@cashpor.in in the CC field. LinkedIn Application: Apply through LinkedIn as well . URL for LinkedIn :- (14) Technical Writer | Cashpor Micro Credit | LinkedIn Await Response: The HR team will contact shortlisted candidates for further steps. Mode of Interview: Technical Assessment Personal Interview If you're an IT professional eager to work in a fast-paced information Security environment , apply now and help us fortify our digital defenses! Regards, Devendra Pratap Singh Sr. Manager - HRD CASHPOR Micro Credit

Your Role and Responsibilities Develop and maintain clear, concise documentation for AI Center of Excellence (IBM Infrastructure). Publish comprehensive, customer-facing technical documentation including concept, reference, and task-oriented documentation for product interfaces (UI, CLI, and API). Collaborate with developers, designers, project managers, and support teams to gather technical information and “proactively” document new features and updates. Adhere to IBM style guides, consistently maintaining high-quality standards. Manage GitHub content repositories, ensuring regular updates to reflect service changes, new documentation, and customer feedback. Utilize tools such as Visual Studio Code, Acrolinx, GitHub, Jira, Slack, Figma, OneDrive, and others to communicate with teams and produce documentation. Review and understand source materials to draft initial versions of new or updated features. Host technical reviews and test procedures to ensure that the content is technical accurate. Required education Bachelor's Degree Required technical and professional expertise Required Technical and Professional Experience Strong technical writing skills. Proficiency with documentation languages, tools, and content management systems, such as Markdown and GitHub. Effective communication skillsverbal, written, and oral. Ability to work collaboratively in a fast-paced environment. Skilled in deciphering technical documents and writing from a user perspective, explaining the features in a manner easily understood. Capacity to quickly adapt to new tools in the constantly evolving environment and deliver high-quality work on time. Preferred technical and professional experience Preferred Technical and Professional Experience Knowledge about Cloud technologies and emerging AI trends.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. F5 optimizes, secures, and manages applications across multi-cloud environments, offering SaaS-based solutions for enhanced performance and security. As a Technical Content Creator for web based technical knowledge platform, you will craft engaging and informative content that enhances the understanding and usability of F5’s multi-cloud solutions. Your job is to work with technical experts to make clear, simple, and easy-to-use materials that help improve, protect, and manage applications. By ensuring content is accessible and relevant, you will play a crucial role in empowering users and driving the success of F5’s SaaS-based offerings. Qualifications Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management Understanding of Document as Code methodologies and their application in technical writing Proficiency in using GitLab for version control and collaboration on technical documents Skilled in editing and formatting documents using Markdown Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content Strong analytical and problem-solving skills to accurately convey complex technical information Excellent written and verbal communication skills to collaborate effectively with cross-functional teams Experience with multi-cloud environments and the ability to explain related concepts to a technical audience Commitment to maintaining high standards of accuracy and consistency in all technical content produced Adaptability to work in a fast-paced environment and manage multiple projects simultaneously Responsibilities Develop and maintain high-quality, technical content for F5’s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5’s SaaS-based solutions Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement Conduct regular content audits and updates to ensure all information remains current and aligned with F5’s product offerings and market changes Optimize content for search engines (SEO) to improve visibility and accessibility for F5’s target audience Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content Participate in the planning and execution of content marketing campaigns to promote F5’s technical resources and solutions Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

About The Role : Job TitleTechnical Writer Location Pune, India Corporate Title Assistant Vice President Role Description Do you enjoy being part of the team who are delivering the latest innovation? Do you have experience as a technical writer whose task is to convey complex information in simple terms to an audience of the public or a very select group of readers? If so, were looking for someone like you to help us deliver our vision for network automation services. As a Technical Writer , youll be an integral part of the Network Services Automation team based in Pune/Bangalore. We are a new team with seriously big ambitions. Youll help us achieve our goal of network automation which will allow faster time to market, reduce operational costs and increase productivity. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Writing and editing easy-to-understand user interface text, online user manuals, guides, and handbooks. Create and maintain the information architecture. Collaborating with developers and engineers to collect information. Ensuring technical accuracy and clarity. Updating and maintaining documentation as products evolve. Conducting research and gathering data. Compiling and evaluating data. Composing and revising technical material. Managing revisions and input. Analyse existing and potential content, focusing on reuse and single-sourcing opportunities Organizing the workflow for documentation. Your skills and experience Degree in Computer Engineering, Business Administration or related field. A minimum of 5+ years of experience as a technical writer of software documentation. Proficient in various Publishing and Authoring tools. Ability to deliver high quality documentation paying attention to detail. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures. Excellent written skills in English. Strong working knowledge of Microsoft Office. Basic familiarity with the SDLC and software development. Good experience working with tools like Jira, Confluence etc. Fundamental Analytical skills (including tools like SQL and Excel) and conceptual thinking skills. Experienced with concepts like Agile Methodologies. Understanding of networking domain and technologies is an add-on. Exceptional Communication and Interpersonal Skills. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aircraft Maintenance Manual Authoring Guidelines Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Your typical day will involve working on Authoring of AMM for LR program A330/A340.Roles and Responsibilities:-Overall experience of at least 5+ years in AMM for LR program A330/A340.-Experience in the field of Aircraft maintenance will be an advantage-Experienced in creation and revision of AMM, specially LR program A330/A340.-Should have knowledge of aerospace tech data process-Tools knowledge – GIPSY/GIDOCA/AIRINA/IMS/DACAS, will be an added advantage.-Knowledge on ATA25 would be an added advantage-Should be able to understand and use ASD-STE-Excellent understanding of ATA iSpec 2200 and S1000D standards-Analyzing and interpretation of engineering drawings and reports-Should have Aircraft and systems knowledge-Excellent Written and Verbal Communication Skills-Should be a strong team player.Professional and Technical Skills: -Must To Have Skills: In-depth knowledge of aircraft maintenance -Good To Have Skills: Technical writing experience.-Strong understanding of scientific, socio-economic, and technical knowledge.-Experience in collaborating with cross-functional teams.-Solid grasp of project management principles and practices. Additional Information:-The candidate may have minimum of 5 years of experience in aircraft maintenance manual authoring guidelines.-The ideal candidate will possess a strong educational background in engineering or a related field, along with a proven track record of delivering impactful engineering solutions.-This position is based at our Bengaluru office. Qualification 15 years full time education

As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products. Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference. Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation. Work on automation where possible and think of process improvements. Work end-to-end on release cycles from analysis of requirements up to publishing content. Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use. Ability to use IBM guidelines, correct grammar, and style guide and document accordingly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-13 years of relevant industry experience, Good communication and interpersonal skills Ability to decipher technical documents and write from a user perspective. Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality. Documentation Development Life Cycle knowledge. Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub. Preferred technical and professional experience Knowledge about Cloud technologies and emerging trends Contextual help and Online help development with Embedded User Assistance (EUA) Progressive disclosure Testing GUI/product/help function

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aircraft Maintenance Manual Authoring Guidelines Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Your typical day will involve working on Authoring of AMP/AMM for XWB A350 program.Roles and Responsibilities:-Overall experience of at least 2+ years in AMP/AMM for XWB A350 program.-Experience in the field of Aircraft maintenance will be an advantage-Experienced in creation and revision of AMM, specially XWB A350 program.-Should have knowledge of aerospace tech data process-Tools knowledge DACAS/AIRINA/PSE/ICC-CADB/3D-XML/PASS SI/APS/ESDCR.-Knowledge on ATA25 would be an added advantage-Should be able to understand and use ASD-STE-Excellent understanding of ATA iSpec 2200 and S1000D standards-Analyzing and interpretation of engineering drawings/3D drawings and reports-Should have Aircraft and systems knowledge-Excellent Written and Verbal Communication Skills-Should be a strong team player.-Should be able to prepare customer reports.Professional and Technical Skills: -Must To Have Skills: In-depth knowledge of aircraft maintenance -Good To Have Skills: Technical writing experience.-Strong understanding of scientific, socio-economic, and technical knowledge.-Experience in collaborating with cross-functional teams.-Solid grasp of project management principles and practices. Additional Information:-The candidate may have minimum of 2 years of experience in aircraft maintenance manual authoring guidelines.-The ideal candidate will possess a strong educational background in engineering or a related field, along with a proven track record of delivering impactful engineering solutions.-This position is based at our Bengaluru office. Qualification 15 years full time education

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aircraft Maintenance Manual Authoring Guidelines Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Your typical day will involve working on Authoring of AMP/AMM for XWB A350 program.Roles and Responsibilities:-Overall experience of at least 2+ years in AMP/AMM for XWB A350 program.-Experience in the field of Aircraft maintenance will be an advantage-Experienced in creation and revision of AMM, specially XWB A350 program.-Should have knowledge of aerospace tech data process-Tools knowledge DACAS/AIRINA/PSE/ICC-CADB/3D-XML/PASS SI/APS/ESDCR.-Knowledge on ATA25 would be an added advantage-Should be able to understand and use ASD-STE-Excellent understanding of ATA iSpec 2200 and S1000D standards-Analyzing and interpretation of engineering drawings/3D drawings and reports-Should have Aircraft and systems knowledge-Excellent Written and Verbal Communication Skills-Should be a strong team player.-Should be able to prepare customer reports.Professional and Technical Skills: -Must To Have Skills: In-depth knowledge of aircraft maintenance -Good To Have Skills: Technical writing experience.-Strong understanding of scientific, socio-economic, and technical knowledge.-Experience in collaborating with cross-functional teams.-Solid grasp of project management principles and practices. Additional Information:-The candidate may have minimum of 2 years of experience in aircraft maintenance manual authoring guidelines.-The ideal candidate will possess a strong educational background in engineering or a related field, along with a proven track record of delivering impactful engineering solutions.-This position is based at our Bengaluru office. Qualification 15 years full time education

As a Technical Content Professional, you will create, develop, curate, and analyze technical content for digital self-service products. This includes technical documentation, UX content, and embedded assistance delivered in various formats. You will advocate for users during the engineering and design processes, ensuring content is easy to find, useful, and current. You will actively embed AI into our content workflows and our user experiences. Technical Content Professionals specialize in technical writing and product documentation, and may also demonstrate expertise in UX content, UI writing, embedded assistance, multimedia production, visual design, instructional design, and digital learning. You will collaborate closely with cross-functional teams, including designers, product managers, and engineers, to drive a cohesive end-to-end content experience that moves clients through their product journey. Attention to detail, insatiable curiosity, and a willingness to learn will be critical as you work in this rapidly evolving space in the industry. This is a hybrid role that requires a minimum of three days per week working onsite at our IBM Lab in Kochi, Kerala. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience. Content creation: Experience in designing, developing, and publishing IBM technical content that is easy to use, understand, and find. This includes technical documentation written in DITA, UI content, product tours, messages, API documentation, multimedia (videos, graphics), support content, chatbots, and training. Content management: Proficiency in managing the end-to-end authoring process, including design, development, and editing. Research: Strong research skills to gather data, analyze it, and extract insights for developing content strategies and meeting business needs through audience analysis, product research, and competitive analysis. Writing, concept simplification, and AI: Use your writing skills to ensure clarity and adherence to IBM Style, making technical concepts understandable to the audience, using consistent terminology, and adapting content to user types. Experience with simplifying complex technical concepts from multiple sources into consumable content that drives user actions. Ensure the content is clear, inclusive, accessible, and translated for a global audience. Demonstrated outcomes and ability to learn how to infuse AI into content operations. Markup languages: Strong markup language skills, such as DITA XML, Markdown, and HTML, along with authoring tools like Oxygen, to create structured and accessible content. Design and embedded assistance: Apply design skills to create strategic and intelligent content that serves multiple purposes and enhances the user experience by taking a smart approach to content creation. Write embedded user assistance to guide users within the interface, providing helpful and context-specific information. Research and design: Apply research and design skills to create content based on user scenarios and use casesunderstand personas, deliver content for design iterations, develop and clarify UI terms, actively contribute to design reviews, conduct user testing/research to validate content. Cross-functional collaboration: Work closely with Product Management, Design, Development, Support, Sales, Training, to tell a cohesive product story. Use expertise and user empathy to influence product design decisions to deliver the best user experiences we can for our clients. Preferred technical and professional experience HCI design and design thinking: Experience with the principles of human-computer interaction (HCI) design to create intuitive and user-centered interfaces, including performing Usability / User testing. Experience in the application of Design Thinking principles to create user-centered documentation. Documenting APIs and SDKs: previous experience or willingness to learn about how to use APIs and CLIs. Agile: Experience working in an agile, squad-based, continuous-delivery development mode.

1. Understanding in Health insurance, 1-5 Years minimum (TE & STE ) 2.Test case execution, 3.Analysis of requirements document and design test cases according to requirement document 4. Test case design 5.Able to mentor junior team members 6.creation of Weekly and daily status report TCS Banc minimum experience should be 1 year DMS is mandatory.

About The Role About The Role We are seeking a skilled and detail-oriented Technical Author to join our Aerospace Technical Publications team. The successful candidate will be responsible for authoring and revising Aircraft Maintenance Manuals (AMM) for Airbus programs, ensuring compliance with industry standards and Airbus specifications. This role requires close collaboration with engineering and technical teams to interpret complex airframe and systems data and deliver high-quality documentation Key Responsibilities Collect and analyze source data including engineering drawings, specifications, and technical documents. Author or revise Aircraft Maintenance Manuals (AMM) in compliance with Airbus Technical Specifications. Ensure documentation aligns with standards such as ATA100, iSpec2200, S1000D, and ASD-STE100. Collaborate with engineering and technical teams to interpret airframe and systems data. Guarantee quality and timely delivery of authored content. Maintain version control and traceability using Airbus documentation tools. Primary Skills Strong experience in authoring AMM for Airbus programsSA, LR, MB, XWB. Proficiency in handling Airframe and Systems ATA chapters. Hands-on expertise with Airbus toolsGIPSY GIDOCA SAP ZAMIZ DACAS PDMLink Deep understanding of engineering drawings and specifications. Secondary Skills Familiarity with documentation standardsATA100 iSpec2200 S1000D ASD-STE100 Strong attention to detail and quality assurance. Ability to work independently and meet deadlines. Good communication and collaboration skills. Preferred Qualifications AME/Bachelors degree in Aerospace Engineering, Mechanical Engineering, Technical Communication, or a related field. 4+ years of experience in technical authoring within the aerospace domain. Certification in ASD-STE100 or S1000D is a plus. Experience working with Airbus documentation tools and platforms. Knowledge of aircraft systems and maintenance procedures.

Project Role :Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM WebSphere DataPower Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and technical standards. Your role will require effective communication and coordination with stakeholders to facilitate project success and drive innovation within the organization. Roles & Responsibilities:1.Requirements Analysis and Design:Analyze business requirements and create high-level design documents to guide the development process.2.SOA Principles and Methodologies:Expert knowledge of Service-Oriented Architecture (SOA) principles and methodologies.3.RESTful API and Integration Architecture:Strong experience in designing and integrating RESTful APIs. Professional & Technical Skills: 1.API Documentation:Proficient in creating REST API documentation using Swagger and YAML.2.Telecom Industry Experience:Prior experience in the telecom industry is a must.3.Front-End Integration:Experience in integrating with front-end systems such as mobile apps and web portals is a valuable addition.4.eCommerce Integration:Experience in integrating eCommerce platforms and solutions.5.Middleware Technologies:Experience with IBM DataPower or other middleware technologies. Additional Information:1. The candidate should have minimum 7.5 years of experience in IBM WebSphere DataPower.2. This position is based at our Bengaluru office.3.A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM WebSphere DataPower Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and technical standards. Your role will require effective communication and coordination with stakeholders to facilitate project success and drive innovation within the organization. Roles & Responsibilities:1.Requirements Analysis and Design:Analyze business requirements and create high-level design documents to guide the development process.2.SOA Principles and Methodologies:Expert knowledge of Service-Oriented Architecture (SOA) principles and methodologies.3.RESTful API and Integration Architecture:Strong experience in designing and integrating RESTful APIs. Professional & Technical Skills: 1.API Documentation:Proficient in creating REST API documentation using Swagger and YAML.2.Telecom Industry Experience:Prior experience in the telecom industry is a must.3.Front-End Integration:Experience in integrating with front-end systems such as mobile apps and web portals is a valuable addition.4.eCommerce Integration:Experience in integrating eCommerce platforms and solutions.5.Middleware Technologies:Experience with IBM DataPower or other middleware technologies. Additional Information:1. The candidate should have minimum 7.5 years of experience in IBM WebSphere DataPower.2. This position is based at our Bengaluru office.3.A 15 years full time education is required. Qualification 15 years full time education

Documentation Lead Mumbai, Maharashtra, India Job Responsibilities: Technical author- Must have at least 8 years working experience in Aircraft Maintenance Manuals (AMM) tasks creation and revision preferably on Cabin and Systems ATA chapters. Have good understanding of the aircraft systems and components. Good understanding of aircraft maintenance procedures and documentation. Hands on experience on tools like SAP/GAMS, DACAS, A350 PC suite (PDM), Gipsy, Taksy, Epic Editor, Adobe Professional is an added advantage. Working Knowledge on TechPub Standards. (ATA, iSpec2200, S1000D) Strong Simplified English skills Will be involved in the creation/revision of A-350 AMM tasks based on the customer supplied inputs (MPMs, SBs, TRs etc.). Responsible to deliver the assigned tasks with quality and on time schedule compliance. Train and mentor new Resources. Make sure high Quality of deliverables and adherence to schedules. Experience in AMM creation / Revisions, Experience in Authoring / Proof Reading, and Quality Reviews. Soft Skills: Excellent skill requirement in Excel, Visio, PowerPoint, and MS word Good written and oral communication Strong teamwork skills. Technical Skills: Minimum 8yrs of working experience on Airbus manuals (A-350, SA, LR, MB AMM) especially on the following - ATA 21, 30, 35, 38- GE Local Line ATA 25-23/24-GE Local Line Trouble Shooting manual experience is preferred Qualification: Any Graduates Qualification: BE / Diploma / AME

We are looking for a skilled Technical Content Writer with 1 to 6 years of experience to join our team at Aureate Labs, contributing high-quality technical content that meets the needs of our clients and stakeholders. The ideal candidate will have a strong background in writing engaging technical content and a passion for delivering exceptional results. Roles and Responsibility Develop and maintain technical documentation, including user manuals, guides, and release notes. Collaborate with cross-functional teams to create accurate and up-to-date technical content. Conduct research and interviews to gather information and insights for content creation. Edit and proofread technical content for clarity, grammar, and consistency. Work closely with designers and developers to ensure seamless integration of content into various platforms. Stay current with industry trends and emerging technologies to continuously improve content quality. Job Requirements Proven experience as a Technical Content Writer or similar role. Strong understanding of technical concepts, including software development life cycles and agile methodologies. Excellent writing, editing, and communication skills. Ability to work independently and collaboratively within a team environment. Familiarity with content management systems and version control tools. Strong analytical and problem-solving skills with attention to detail.

Title and Summary Content Strategy Analyst IISummary: Content Strategy and Development (CS&D) provides the technical and operational information that customers and stakeholders need to do business with Mastercard. CS&D is committed to driving the business goals of Mastercard by maximizing the impact of content. We foster solutions to provide the right content, to the right stakeholders, in the right format, at the right time. We accomplish this goal by collaborating with business partners to understand customer needs and deliver timely, high-quality information in a wide range of media and languages. Overview: This position involves creating and delivering technical content and publications about Mastercard products and services for our customers. The position involves performing all stages of the processes to publish technical content in online, mobile, and printed formats. It also includes researching, evaluating, selecting, and implementing new enterprise-wide processes and technologies. Are you passionate about technology and finding new ways of doing things that challenge the status quo? Do you enjoy finding new solutions for delivering digital content? Do you enjoy working on a team that interfaces with business partners across the globe? Role: Work with cross functional Teams and multiple Business/Product Owners to create and update technical content Ensure updates are made to content in accordance to the CS&D writing standards Manage day-to-day writing and publishing needs to deliver content online for consumption through multiple channels including Web and mobile Provide excellent customer service to our business partners and customers Author in XML or markdown, a tool utilized for content creation and editing Publish technical content to multiple platforms and output types, such as PDF, HTML, and Wiki All About You: Possesses strong organizational and time management skills Exhibit strong written and verbal communication skills Willingness to learn new technology programs and process to drive innovation through ingenuity, creativity, and thoughtful risks Adaptable to dynamic change and ambiguity thriving in a fast-paced environment Team player, with the ability to interact and consult with various levels throughout the organization to cultivate and expand partnerships Exhibit the highest degree of professionalism, accountability, and empowerment to drive results Experience with Microsoft Office products Basic understanding of DITA/XML, HTML, and PDF Basic knowledge with MSTP/Chicago/any other technical publication guidelines Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.

We are looking for a highly skilled Technical Writing Specialist to join our team in Noida, Delhi NCR. The ideal candidate will have 1-6 years of experience and be responsible for creating high-quality technical documentation that meets the needs of our clients. Roles and Responsibility Develop and maintain technical documentation, including user manuals, guides, and release notes. Collaborate with cross-functional teams to ensure accurate and timely delivery of technical documents. Conduct research and interviews to gather information for documentation purposes. Edit and review technical documents for clarity, grammar, and consistency. Ensure compliance with industry standards and best practices for technical writing. Participate in brainstorming sessions to generate new ideas for technical documentation. Job Requirements Strong understanding of technical writing principles and practices. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with content management systems and version control tools. Experience with style guides and templates for technical writing. A Bachelor's degree is required.

You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned You should have excellent written and communication skills. You should also be self-motivated problem solver with the ability to work with subject matter experts to define content. You should also be able to effectively multi-task, and have a strong analysis and analytical skill set including: Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of Banking is beneficial Strong Writing and Proofreading skills.

Roles & Responsibilities: Knowledge of Selenium Test Environment (STE) and the ability to configure it Ability to customize Selenium in various integrations Automation of various projects, for example, a framework Communication and interaction with customers to solve their problems Development of equipment automation plans and their approval Primary Skills: Automation Selenium java API

You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned Job Description You should have excellent writing and communication skills. You should also be a self-motivated problem solver with the ability to work with subject matter experts to define content. You should also be able to effectively multi-task, and have a strong analysis and analytical skill set including Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills Soft Skill Set: Cutting edge isnt limited by what is today but looks for what is next Technical quick to grasp how Fiserv software supports Financial Institutions Network builds relationships easily throughout the organization Detailed realizes the importance of details in leading to impactful outcomes Collaborative works with others to get the job done Professional personal ethics, quality work and a quality attitude Eager to learn enjoys life-long learning. The bullet points highlighted are key. The duration of the contract is for a year. API tech writing Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills

We have a position for a Tech Writer based in Pune with extensive experience in API documentation and Github. Need to have worked extensively on Swagger, Postman and have understanding of APIs at a conceptual level. This is urgent as we have had this position open for more than 2 months now and we are unable to hire for it. Please do not suggest someone who is not an EXPERT at the technologies and tools mentioned above. Experience Level is 6 to 8 Yrs. Work from clients location in Pune

Your Impact We are seeking a skilled and motivated Technical Writer to join our team. We are an enterprise software product company with technical and domain specific offerings. As an individual contributor, you will play a crucial role in creating high-quality technical documentation and content to support our products. In our hybrid work mode, everyone works from office three days a week. This setup offers the perfect balance between collaboration and flexibility, ensuring effective communication and coordination within the team. What The Role Offers If you are passionate about technical writing and thrive in a dynamic, agile, and collaborative environment, we invite you to join our team as an individual contributor in this pure technical writing role. What you will need to succeed 2+ years of experience in technical writing. Degree in any discipline, preferably, information science or computer applications. Native-level proficiency in English with exceptional grammar skills. Instructional proficiency in software-related concepts and terminologies. Technically savvy and enjoys learning and explaining technical concepts. Professional working proficiency in MSTP (Microsoft Manual of Style for Technical Publications). Professional working proficiency in technical writing best practices. For example, organizing content, chunking, minimalism, re-use, etc. Individual contributor responsible for creating and maintaining end user documentation. Work with scrum teams and SMEs to create and validate documentation. Passion for research: You enjoy conducting in-depth research to gather the necessary information for creating accurate and comprehensive technical documentation. Collaborative mindset: You thrive in collaborative environments, actively seeking input and feedback from subject matter experts and cross-functional teams to ensure the highest quality documentation. Team player: You are a valuable team player, capable of effectively collaborating with colleagues to achieve shared goals and objectives. Self-motivated: You possess a strong internal drive and motivation, allowing you to work independently, meet deadlines, and consistently deliver high-quality results. Results-oriented: You have a proven track record of delivering outcomes and achieving tangible results, demonstrating a results-oriented approach in your work. Passion for explanation: You enjoy explaining complex technical concepts in a clear and understandable manner, ensuring that end-users can easily grasp the information provided.

About the role: The role is multi-functional and involves working with Business, Finance, Revenue Assurance and Onboarding. The role key essence to showcase the right creatives/communication at the portal that help meets business objectives and ensure a seamless experience for customer. Dealing with All Post live concerns such as Device Related Issues, Pay-out & Recon Concern, Transaction Concern, Value Added Service additions, API Integration Related Concern, Provide data on merchant base with SQL Query. Seeking a highly skilled and motivated Data Analytics Member with a strong background in SQL programs to join our dynamic team. As a member of our Data Analytics, you will play a crucial role in analyzing and interpreting complex data sets related to the device and merchant configuration to derive valuable insights and recommendations. Your expertise will help us optimize customer engagement, enhance loyalty initiatives, and drive business growth. Expectations/ Requirements Bachelors degree Specialty: Relevant degree pertaining to the essential duties of this role. (Preferred) Collaborate with other internal teams such as compliance, fraud and risk, business development, account management, optimization, and integration for cascading and/or escalations of merchants payment-related concerns. Work closely with the development team and provide recommendations for back-end tools that improve customer service. Contribute to process improvement in merchant support by identifying sources of merchant issues, recognizing trends. Should be open to work six days in a week and weekly off would be on roaster basis. Should have experience in handling and working on 40-50 emails a day along with a certain percentage of calling which will also be a part of the KRAs. Develop comprehensive project plans along with key stakeholders. Smart thinking and clear communication Use and continually develop leadership skills. Track Program/Project performance, specifically to analyse the successful completion of short and long-term goals. Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front. Superpowers/ Skills that will help you succeed in this role. High level of drive, initiative and self-motivation Understanding of Technology and User Experience Oversee day-to-day operation. Listen to team members feedback and resolve any issues or conflicts. Willingness to experiment and improve continuously. Should be proficient spontaneous in Hindi/English Should have knowledge of Fintech terms or would have worked with any Banking / financial group. Qualifications and skills: Experience 1+ years , Strong Problem-solving skills, analytical and debugging skills. Excellent multi-tasking skills and communication skills - both verbal and written Open to work on weekends/non-working hours whenever required. Knowledge of SQL, Jira, Wiki, and Kibana is an added advantage. Understanding of payment flows. Identified the Product development requirement and raise to the product development using Data management policies strategies and operational guidelines. Providing support to all internal/external teams for tech/operational queries.

We are seeking a seasoned Technical Writer to lead documentation initiatives across multiple product lines within ZS and Healthcare Domain. This is an individual contributor role, responsible for creating and maintaining tech documentation and decks, including SOPs, Research on cloud platforms, GenAI, and other supporting materials, to ensure compliance with industry standards and internal requirements. This role involves working with various stakeholders, managing the Document Development lifecycle, and contributing to the overall documentation strategy. What you'll do: Create, edit, and manage high-quality technical documentation including user manuals, technical design documents, standard operating procedures (SOPs), procedure guides, and instructional materials. Collaborate with subject matter experts (SMEs), product managers, developers, and cross-functional teams to gather accurate information. Translate complex technical or process-based information into clear, concise, and user-friendly content for a variety of audiences. Develop and maintain documentation templates and information architecture to ensure consistency, usability, and ease of data migration. Ensure documentation complies with organizational standards, regulatory requirements, and best practices for version control and accessibility. Maintain centralized repositories for documentation to support ongoing updates and efficient information management. Contribute to the creation of training materials, internal process documentation, and support content. What you'll bring: At least 4 years of experience as a technical writer in a fast-paced, cross-functional environment. Proven ability to understand and communicate complex technical concepts clearly and effectively. In-depth knowledge of SDLC and DDLC, including Technical Design Documents, Functional Requirements documents, User manual, Product Overview Decks Excellent written communication skills with a strong command of grammar, clarity, and tone.