104 Robohelp Jobs - Page 2

About Business Unit The Product team forms the crux of our powerful platforms and helps connect millions of customers worldwide with the brands that matter most to them. This team of innovative thinkers develops and builds products that position Epsilon as a differentiator, fostering an open and balanced marketplace built on respect for individuals, where every brand interaction holds value. Our full-cycle product engineering and data teams chart the future and set new benchmarks for our products, by leveraging industry best practices and advanced capabilities in data, machine learning, and artificial intelligence. Driven by a passion for delivering smart end-to-end solutions, this team plays a key role in Epsilons success story. Job Description Why we are looking for you? We are seeking a detail-oriented Senior Technical Writer to enhance our documentation and communication strategies for our innovative retail market products and services. You're a problem solver with a knack for connecting with people. You'll craft clear, user-friendly technical content (API guides, user manuals, etc.) while contributing your creative expertise to make information visually appealing. This dynamic, collaborative role offers diverse communication channels and the chance to continuously grow your skills. Are you self-reliant, tech-savvy, and passionate about producing exceptional documentation & creatives. What will you enjoy in this role? Must have demonstrated ability to Technical Documentation: Partner with cross-functional teams to build comprehensive product documentation, aiming to minimize onboarding time and technical support reliance. Craft user-friendly, self-service-oriented documentation for diverse clients (technical and non-technical). Tailor content to various client needs, ensuring accuracy and completeness through rigorous quality checks. Continuously improve documentation quality and usability by actively seeking feedback and adapting to changing technology, standards, and internal processes. Demonstrate strong communication skills to translate complex information into clear, understandable content. What will you do? Troubleshoot and document solutions for integration challenges, taking ownership of the entire documentation process. Conduct in-depth testing of product features (UI, backend systems, APIs) to gain technical knowledge and enhance documentation accuracy. Utilize developer tools to ensure reliability of documented features. Technical documentation: Create clear and concise documentation, including API docs, user guides, in-product help, and release notes tailored to our retail products. Collaboration: Engage with product managers, developers, and other stakeholders to gather insights and translate technical concepts into language that is easy for consumption. Review: Conduct reviews of content across your assigned projects, ensuring consistency with style guides and alignment with Epsilons quality standards. Product knowledge: Develop an in-depth understanding of our technology and product features, enabling effective communication and documentation creation. Communication: Maintain professional and clear communication within the team and with external stakeholders, fostering a collaborative environment. Leadership: Lead technical writing initiatives for assigned projects and products. Troubleshooting: Document solutions for integration challenges to support seamless product deployments. Qualification 3- 9 years experience in Technical Writing documenting SaaS/Cloud/Data-driven/Enterprise client software. Proficient in: Wiki, Confluence, MS Word, Agile methodology. Familiarity with tools like FrameMaker, RoboHelp, SnagIt, HTML (desired). Experience with public cloud (AWS, Azure, GCP), scripting/programming languages (desired). Knowledge of RDBMS, SQL/NoSQL (plus). Hands-on product testing & UI/behavior documentation. Proven technical writing experience in the retail market or related fields. Familiarity with SaaS, cloud, and data technology. Experience with Git-based documentation. Expertise in API documentation. Proficiency in tools like RoboHelp, Readme, and SnagIt. Competency in minimalist documentation design and information architecture. Strong organization skills for managing and prioritizing tasks. Excellent problem-solving skills and ability to document solutions effectively. Campaign tool experience (highly preferred). Education: Bachelor's degree in technical field (CS, Engineering) or related writing discipline (English, Communications). Enrolled in relevant degree program (considered). Technical writing certifications (preferred).

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Deliver No. Performance Parameter Measure 1. Technical Writing Project process adherence tasks allocated, checklists, quality standards First Time Right (FTR) On-time release of the document (rework within time) Error free work/ Number of reviews Client feedback Mandatory Skills: Technical Writing. Experience5-8 Years.

resume share it to raja.a@honeybeetechsolutions.com Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc. Basic knowledge in SnagIT, CSS and HTML Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills Familiar with the process of Documentation Development Cycle, Attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines Should have the portfolio of published articles. Successful track record of working independently both in an office and telecommuting setting Responsibilities Develop and maintain wide variety of topics for multiple platforms such as online help of software products and manuals Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness Ensure all-around consistency in Style check, clarity, and conciseness in writing Quality assurance of all content moved for next level of review Strongly adhere to processes and guidelines Strong research skills including gathering and analyzing data from SMEs to develop respective documentation Must have the ability to understand the products by hands-on experience Manage multiple assignments simultaneously while working independently and with other writers Qualifications Any Computer Degree with 3-5 years of proven work experience in technical writing Desired Tool Knowledge Expertise in Adobe RoboHelp & MadCap Flare Caterpillar: Asia Pacific-India-Chennai We are currently seeking an Online Help Developer to join the Caterpillar Creative Content Creation Team. We are in a period of rapid development and its a very exciting time to join part of Caterpillar’s Content Group in Cat digital. This is an opportunity for you to have a direct impact on a team that will help define the future of Caterpillar’s digital content through thoughtful and innovative content initiatives! Purpose of the Job To develop vibrant content for internal/customer communication channels. Candidates with corporate technical writing experience preferred. Experience in Online Help development and dealer manuals is desirable. Applicant who has multilingual experience in addition will have an edge.

Hello Visionary! We know that the only way a business thrive is if our people are growing. That"™s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? We are looking for Technical Documentation Specialist You"™ll make a difference by Proactively learn the products and process involved w.r.t to documentation Support the team members in achieving the deadlines Creating and editing various documents as per the SIEMENS standards Interact with the global System test team, Development team and other stake holders efficiently and manage the deliverables Job is based out of Bangalore. You"™ll win us over by Experience 4-6 Years in Technical Writing. Excellent written and oral communication skills. Technical education background (B.E / B.Tech in EEE, E&C or Industrial production preferably). Well versed in Agile Methodology. Experience in modular documentation using XML Editors. Understanding of latest technologies in technical communication added advantage. Knowledge of Industry Automation - added advantage. Candidates must be willing to join within 1 month. Create a better #TomorrowWithUs! This role, based in Bangalore, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at www.siemens.com/careers

Manager- Pricing We are seeking an experienced Subject matter expert in Merchandising domain to join our team and drive success in collaborative pricing and promotion projects. Responsibilities: 1. Project Management: Planning and Execution. Develop and execute comprehensive project plans for pricing and promotion initiatives. Coordinate with onsite and offshore cross-functional teams to ensure timely delivery of project milestones Manager day to day project management and agile delivery activities in order to ensure smooth execution. 2. Domain Expertise: Act as the pricing and promotion thought leader for key clients in the retail and CPG space. Leverage deep domain expertise in pricing and promotion strategies to guide project teams and client's requirement successfully Lead the design and development of pricing and promotional analytics solutions -- including price elasticity modeling, promotional uplift forecasting, markdown optimization, and margin scenario planning. Stay updated on industry trends and best practices to bring innovative solutions to our clients. Help clients define KPIs for pricing and promo effectiveness (ROI, lift, margin impact, sell-through, etc.). 3. Client Collaboration: Work closely with the client to understand their business objectives and align project deliverables accordingly. Foster strong client relationships through effective communication and project updates Collaborate with client stakeholders (category managers, pricing leads, marketing heads, etc.) to translate business problems into analytical frameworks. 4. Risk Management Identify potential risks and challenges in project execution related to pricing and promotion initiatives. Implement proactive strategies to mitigate risks and ensure project success 5. Data driven Decision making: Utilize data analytics, data science and insights to prepare solutions for pricing and promotion projects in retail vertical. Collaborate with data science teams to integrate analytical tools for optimal project outcomes 6. Stakeholder Communication: Facilitate clear and transparent communication with stakeholders, ensuring alignment with project goals. Present project updates, findings, and recommendations to both internal and client leadership. Qualifications: Proven 12+ experience as a Project Manager with a focus on pricing and promotion in retail sector. Strong understanding of pricing, elasticity, promotion planning & Optimization , markdown, and their impact on business outcomes. Excellent leadership and team management skills, with the ability to motivate and guide cross-functional teams. In-depth knowledge of industry trends, competitive landscapes, and emerging technologies in pricing optimization. Exceptional communication and interpersonal skills for effective client interaction. Analytical mindset with the ability to make data-driven decisions Strong understanding of machine learning and data science models Required Skills 1. Price Optimization 2. Promotion Optimization 3. Markdown 4. Price elasticity 5. Assortment 6. Trade promotion

ENVALE SYSTEMS PVT. LTD. is looking for Technical Writer to join our dynamic team and embark on a rewarding career journey Writing, editing, and proofreading technical documentation, including user manuals, product specifications, and process documentation Collaborating with cross-functional teams, to gather information and ensure accuracy of technical documentation Conducting research and gathering information from subject matter experts to develop technical documentation and other materials Organizing and managing documentation, including updating and maintaining document libraries and version control systems Creating and maintaining templates, style guides, and other documentation standards to ensure consistency and clarity of technical documentation Ensuring technical documentation meets regulatory and compliance requirements Publishing technical documentation in various formats, including online help, PDFs, and printed materials Should have excellent writing and editing skills, as well as strong attention to detail and the ability to explain complex technical concepts in clear and concise language Strong research and analytical skills Key Skills : First hand experience of writing Specification Documents, Technical Documentation, Use Cases, User Manual etc. Knowledge of Darwin Information Typing Architecture (DITA), XMetaL desirable.

SupplyCopia Software Services Private Limited is looking for Technical Writer to join our dynamic team and embark on a rewarding career journey Writing, editing, and proofreading technical documentation, including user manuals, product specifications, and process documentation Collaborating with cross-functional teams, to gather information and ensure accuracy of technical documentation Conducting research and gathering information from subject matter experts to develop technical documentation and other materials Organizing and managing documentation, including updating and maintaining document libraries and version control systems Creating and maintaining templates, style guides, and other documentation standards to ensure consistency and clarity of technical documentation Ensuring technical documentation meets regulatory and compliance requirements Publishing technical documentation in various formats, including online help, PDFs, and printed materials Proven working experience in technical writing of software documentation Excellent written skills in English Strong working knowledge of Microsoft Office Write easy-to-understand user interface text, online he

In Time Tec is an award-winning IT & software company. In Time Tec offers progressive software development services, enabling its clients to keep their brightest and most valuable talent focused on innovation. In Time Tec has a leadership team averaging 15 years in software/firmware R&D, and 20 years building onshore/offshore R&D teams. We are looking for rare talent to join us. People having a positive mindset and great organizational skills will be drawn to the position. Your capacity to take initiative and solve problems as they emerge, flexibility, and honesty, will be key factors for your success at In Time Tec. Job Overview: The position requires an experienced and ambitious candidate who is passionate about work and is self-driven. We have a challenging workplace where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch. Roles and Responsibilities Responsibilities of the role include: Degree in Technical Communications or writing emphasis equivalent. Excellent communication skills (fluent in written and spoken English). Expertise in Microsoft Office with emphasis in MS Word. Experience with a variety of publishing formats: Web Help, Word, PDF, & Wiki. Portfolio that includes examples of one or more of the following: -Document Development Technical Editing -Technical Writing Online Help -Style Guides Information Architecture -White papers Training materials -User manuals Skills Required: Clipchamp Madcap Flare Microsoft Publisher Adobe RoboHelp Windows Server Experience Adobe Frame Maker SnagIt and Adobe Captivate Effectivecommunication, Team Work, Team Handling, Adaptability, Flexibility, Leadership, Problem-solving, Work Ethics, and Creativity.

locationsIndia, Bangalore time typeFull time posted onPosted 30+ Days Ago job requisition idJR0034851 Job Title: Technical Writer About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by todays most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Senior Technical Writer who develops, manages, and delivers high-quality written content under tight deadlines in a fast-moving software development environment. About the role: We're seeking a Technical Writer with at least 2+ years of demonstrable experience creating software product documentation. You will be responsible for developing and delivering customer-focused documentation. Your work will encompass all stages of the documentation lifecycle, from planning to publication. This includes collaborating with engineering, UX, and customer-facing teams within an Agile framework. You will use specific authoring tools and apply Technical Writing principles to create concise, goal-based documentation that effectively addresses customer needs. About you: Minimum 2+ years of writing experience. Ability to write clear, concise, and accurate technical documentation for software products adhering to the Technical Writing standards. Adept at independently researching and learning new technologies using various resources, including documentation, tutorials, and online communities. (Good to have) Demonstrated understanding of UX principles and their application to technical documentation, ideally with experience collaborating with UX designers. Experience working within an Agile development environment, including active participation in daily stand-ups, sprint planning, and retrospectives. Effective communication skills, including the ability to clearly articulate technical information to both technical and non-technical audiences, and collaborate with development teams, UX designers, and customer-facing SMEs. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Confidence Petroleum is looking for Documentation Executive to join our dynamic team and embark on a rewarding career journey. Preparing and maintaining all types of documents, such as user manuals, training materials, and technical reports Ensuring that all documentation is accurate, complete, and up-to-date Collaborating with cross-functional teams to gather information and develop comprehensive documentation Reviewing and editing documentation to ensure consistency and readability Developing and implementing documentation processes and procedures Staying current with industry trends and best practices in technical documentation Managing document version control and ensuring that all documentation is stored securely

Job Title: Technical Writer Location: Head Office Varanasi Uttar Pradesh Department: Information & Communication Technology Salary: Negotiable About the role: As a technical writer, you will play a crucial role in our organization by translating complex technical information into clear, concise, and user-friendly documentation. Your primary responsibility will be to create, edit, and maintain various types of technical content, such as user manuals, DFDs, SOPs, SRS, meeting minutes, and other related technical documents. You will collaborate closely with subject matter experts, software developers, and product managers to collect information and ensure accuracy in your documentation. Responsibilities of a Technical Writer: Develop comprehensive documentation that meets organizational standards. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content. Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets our users up for success. Research, outline, write, and edit new content, working closely with various departments to understand project requirements. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Research, create, and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration. Use photographs, drawings, diagrams, animation, and charts that increase users understanding. Gather usability feedback from customers, designers, and manufacturers. Revise documents as new issues arise. Skill sets and experience required for technical writers: Proven ability to handle multiple projects simultaneously, with an eye for prioritization. Firm understanding of the Software Development Life Cycle (SDLC) Well-versed in networking and servers. Experience using tools to create documentation (RoboHelp, MS Word) Proven ability to quickly learn and understand complex topics. Previous experience writing documentation and procedural materials for multiple audiences. Superior written and verbal communication skills. Experience working with engineering teams and helping refine content and create visuals and diagrams for technical support content. Eligibility Criteria: Education: BCA, MCA, or B. Tech (CS/IT) or a related field. Experience: 2+ years of experience in Tech writer Skills: Strong knowledge of Technical Documentation, Firm Understanding of SDLC, able to create diagram for technical support content. Communication: Excellent verbal and written communication skills to liaise with technical and non-technical stakeholders. How to Apply: Email Application: Send your CV to hr19@cashpor.in with the subject line: Applying for the position of Tech Writer" CC the HR Team: Include hr20@cashpor.in and hr35@cashpor.in in the CC field. LinkedIn Application: Apply through LinkedIn as well . URL for LinkedIn :- (14) Technical Writer | Cashpor Micro Credit | LinkedIn Await Response: The HR team will contact shortlisted candidates for further steps. Mode of Interview: Technical Assessment Personal Interview If you're an IT professional eager to work in a fast-paced information Security environment , apply now and help us fortify our digital defenses! Regards, Devendra Pratap Singh Sr. Manager - HRD CASHPOR Micro Credit

Your Role and Responsibilities Develop and maintain clear, concise documentation for AI Center of Excellence (IBM Infrastructure). Publish comprehensive, customer-facing technical documentation including concept, reference, and task-oriented documentation for product interfaces (UI, CLI, and API). Collaborate with developers, designers, project managers, and support teams to gather technical information and “proactively” document new features and updates. Adhere to IBM style guides, consistently maintaining high-quality standards. Manage GitHub content repositories, ensuring regular updates to reflect service changes, new documentation, and customer feedback. Utilize tools such as Visual Studio Code, Acrolinx, GitHub, Jira, Slack, Figma, OneDrive, and others to communicate with teams and produce documentation. Review and understand source materials to draft initial versions of new or updated features. Host technical reviews and test procedures to ensure that the content is technical accurate. Required education Bachelor's Degree Required technical and professional expertise Required Technical and Professional Experience Strong technical writing skills. Proficiency with documentation languages, tools, and content management systems, such as Markdown and GitHub. Effective communication skillsverbal, written, and oral. Ability to work collaboratively in a fast-paced environment. Skilled in deciphering technical documents and writing from a user perspective, explaining the features in a manner easily understood. Capacity to quickly adapt to new tools in the constantly evolving environment and deliver high-quality work on time. Preferred technical and professional experience Preferred Technical and Professional Experience Knowledge about Cloud technologies and emerging AI trends.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. F5 optimizes, secures, and manages applications across multi-cloud environments, offering SaaS-based solutions for enhanced performance and security. As a Technical Content Creator for web based technical knowledge platform, you will craft engaging and informative content that enhances the understanding and usability of F5’s multi-cloud solutions. Your job is to work with technical experts to make clear, simple, and easy-to-use materials that help improve, protect, and manage applications. By ensuring content is accessible and relevant, you will play a crucial role in empowering users and driving the success of F5’s SaaS-based offerings. Qualifications Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management Understanding of Document as Code methodologies and their application in technical writing Proficiency in using GitLab for version control and collaboration on technical documents Skilled in editing and formatting documents using Markdown Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content Strong analytical and problem-solving skills to accurately convey complex technical information Excellent written and verbal communication skills to collaborate effectively with cross-functional teams Experience with multi-cloud environments and the ability to explain related concepts to a technical audience Commitment to maintaining high standards of accuracy and consistency in all technical content produced Adaptability to work in a fast-paced environment and manage multiple projects simultaneously Responsibilities Develop and maintain high-quality, technical content for F5’s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5’s SaaS-based solutions Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement Conduct regular content audits and updates to ensure all information remains current and aligned with F5’s product offerings and market changes Optimize content for search engines (SEO) to improve visibility and accessibility for F5’s target audience Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content Participate in the planning and execution of content marketing campaigns to promote F5’s technical resources and solutions Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

About The Role : Job TitleTechnical Writer Location Pune, India Corporate Title Assistant Vice President Role Description Do you enjoy being part of the team who are delivering the latest innovation? Do you have experience as a technical writer whose task is to convey complex information in simple terms to an audience of the public or a very select group of readers? If so, were looking for someone like you to help us deliver our vision for network automation services. As a Technical Writer , youll be an integral part of the Network Services Automation team based in Pune/Bangalore. We are a new team with seriously big ambitions. Youll help us achieve our goal of network automation which will allow faster time to market, reduce operational costs and increase productivity. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Writing and editing easy-to-understand user interface text, online user manuals, guides, and handbooks. Create and maintain the information architecture. Collaborating with developers and engineers to collect information. Ensuring technical accuracy and clarity. Updating and maintaining documentation as products evolve. Conducting research and gathering data. Compiling and evaluating data. Composing and revising technical material. Managing revisions and input. Analyse existing and potential content, focusing on reuse and single-sourcing opportunities Organizing the workflow for documentation. Your skills and experience Degree in Computer Engineering, Business Administration or related field. A minimum of 5+ years of experience as a technical writer of software documentation. Proficient in various Publishing and Authoring tools. Ability to deliver high quality documentation paying attention to detail. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures. Excellent written skills in English. Strong working knowledge of Microsoft Office. Basic familiarity with the SDLC and software development. Good experience working with tools like Jira, Confluence etc. Fundamental Analytical skills (including tools like SQL and Excel) and conceptual thinking skills. Experienced with concepts like Agile Methodologies. Understanding of networking domain and technologies is an add-on. Exceptional Communication and Interpersonal Skills. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aircraft Maintenance Manual Authoring Guidelines Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Your typical day will involve working on Authoring of AMM for LR program A330/A340.Roles and Responsibilities:-Overall experience of at least 5+ years in AMM for LR program A330/A340.-Experience in the field of Aircraft maintenance will be an advantage-Experienced in creation and revision of AMM, specially LR program A330/A340.-Should have knowledge of aerospace tech data process-Tools knowledge – GIPSY/GIDOCA/AIRINA/IMS/DACAS, will be an added advantage.-Knowledge on ATA25 would be an added advantage-Should be able to understand and use ASD-STE-Excellent understanding of ATA iSpec 2200 and S1000D standards-Analyzing and interpretation of engineering drawings and reports-Should have Aircraft and systems knowledge-Excellent Written and Verbal Communication Skills-Should be a strong team player.Professional and Technical Skills: -Must To Have Skills: In-depth knowledge of aircraft maintenance -Good To Have Skills: Technical writing experience.-Strong understanding of scientific, socio-economic, and technical knowledge.-Experience in collaborating with cross-functional teams.-Solid grasp of project management principles and practices. Additional Information:-The candidate may have minimum of 5 years of experience in aircraft maintenance manual authoring guidelines.-The ideal candidate will possess a strong educational background in engineering or a related field, along with a proven track record of delivering impactful engineering solutions.-This position is based at our Bengaluru office. Qualification 15 years full time education

Experience Requires 1 to 3 years of experience in Technical Writing (preferably in a software product development environment) Writes and edits information to industrys standards Ability to grasp knowledge of the functionality of at least two CDK applications simultaneously Spends time to gain operational and architectural knowledge of assigned products, with strong focus on domain Attends relevant meetings and training sessions to gain operational and functional knowledge of product, tools, processes, domain and technology Follows departmental guidelines, the Microsoft Manual of Style, and the Chicago Manual of Style Eligibility Bachelors or Masters degree in any discipline English Literature, Mass Communication, Advertising disciplines preferred; Engineering and B Tech streams least preferred. Required Attributes Working knowledge of advanced authoring tools such as MadCap Flare, Robohelp, Visio, Snagit, Camtasia and/or similar tools Knowledge or familiarity of digital adoption tools like WalkMe, Pendo, Whatfix and/or similar tools Strong focus on domain and grasp of technology Self-starter

Manage the overall coordination of technical writing projects. Responsible for Biology product User guides, letters, and inserts. Excellent oral and written English skills. Planning, time management, organization, and attention to detail. Work with stakeholders to define and set priorities, deadlines, and deliverable schedules. Working experience with tools such as inDesign, Lytho, Acrobat Pro, etc Basic understanding of VBA, Macros, Excel formulas.

Greetings from Onward Technologies !!! We have an Opportunity for Online help Developer. Experience: 3-8 yrs Work Location: Chennai/ Bangalore Notice period: Immediate to 15 days preferred Required skills Sound in Technical Writing & in app content writing Extensive working experience in Adobe RoboHelp / MadCapFlare Basics in CSS & HTML Interested candidates can share your updated profiles to borgeo_raja@onwardgroup.com with below details :- Total Experience: Relevant experience in Online help tools: Hands on skills: Current CTC: Expected CTC: Notice Period to Join : Preferred Location: Regards Geo Onward Technologies Ltd

Siplont Sytems Pvt Ltd is looking for Technical Writer to join our dynamic team and embark on a rewarding career journey. Writing, editing, and proofreading technical documentation, including user manuals, product specifications, and process documentation Collaborating with cross-functional teams, to gather information and ensure accuracy of technical documentation Conducting research and gathering information from subject matter experts to develop technical documentation and other materials Organizing and managing documentation, including updating and maintaining document libraries and version control systems Creating and maintaining templates, style guides, and other documentation standards to ensure consistency and clarity of technical documentation Ensuring technical documentation meets regulatory and compliance requirements Publishing technical documentation in various formats, including online help, PDFs, and printed materials Should have excellent writing and editing skills, as well as strong attention to detail and the ability to explain complex technical concepts in clear and concise language Strong research and analytical skills

We are looking for a Content Designer to join an agile scrum team. The role will involve: Modelling and formatting content into viable, feasible, and desirable solutions * Researching and studying the subject and context to inform content; Writing, curating, and editing content for accuracy, clarity, and usability; * Taking complex information into turning it into simple content for users; * Creating content that drives user actions based on agreed requirements and research; * Defining and applying consistent voice and tone throughout user journeys; * Defining content goals and journeys based on user or customer needs; * Localizing content for specific audiences and markets. Required education Bachelor's Degree Required technical and professional expertise Experience using content design and technical writing tools (Figma, WalkMe, and Dita XML editors) Ability to create and communicate meaning throughout product or service experiences for users and customers Experience of planning and facilitating workshops to reach a specific outcome Experience of working within an Agile scrum team (working across Designers, Product Owners, Developers and Researchers) Ability to help people understand the value of solutions with clarity and consistency

? Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework

Overview About BU: The Product team forms the crux of our powerful platforms and helps connect millions of customers worldwide with the brands that matter most to them. This team of innovative thinkers develops and builds products that position Epsilon as a differentiator, fostering an open and balanced marketplace built on respect for individuals, where every brand interaction holds value. Our full-cycle product engineering and data teams chart the future and set new benchmarks for our products, by leveraging industry best practices and advanced capabilities in data, machine learning, and artificial intelligence. Driven by a passion for delivering smart end-to-end solutions, this team plays a key role in Epsilon s success story. Responsibilities Role Description: Youre a problem solver with a knack for connecting with people. Youll craft clear, user-friendly technical content (API guides, user manuals, etc.) while contributing your creative expertise to make information visually appealing. This dynamic, collaborative role offers diverse communication channels and the chance to continuously grow your skills. Are you self-reliant, tech-savvy, and passionate about producing exceptional documentation creatives. Demonstrated Abilities/Skills Must have demonstrated ability to: Technical Documentation: Partner with cross-functional teams to build comprehensive product documentation, aiming to minimize onboarding time and technical support reliance. Craft user-friendly, self-service-oriented documentation for diverse clients (technical and non-technical). Tailor content to various client needs, ensuring accuracy and completeness through rigorous quality checks. Continuously improve documentation quality and usability by actively seeking feedback and adapting to changing technology, standards, and internal processes. Demonstrate strong communication skills to translate complex information into clear, understandable content. Technical Expertise: Troubleshoot and document solutions for integration challenges, taking ownership of the entire documentation process. Conduct in-depth testing of product features (UI, backend systems, APIs) to gain technical knowledge and enhance documentation accuracy. Utilize developer tools to ensure reliability of documented features. Qualifications Required qualifications: Technical Writing: 5+ years experience documenting SaaS / Cloud / Data-driven / Enterprise client software. Proficient in: Wiki, Confluence, MS Word, Agile methodology. Familiarity with tools like FrameMaker, RoboHelp, SnagIt, HTML (desired). Experience with public cloud (AWS, Azure, GCP), scripting/programming languages (desired). Knowledge of RDBMS, SQL/NoSQL (plus). Hands-on product testing UI/behavior documentation. Campaign tool experience (highly preferred). Education: Bachelors degree in technical field (CS, Engineering) or related writing discipline (English, Communications). Enrolled in relevant degree program (considered). Technical writing certifications (preferred). Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aircraft Maintenance Manual Authoring Guidelines Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE Mechanical Aero or AME Mechanical Avionics What you would do in this role Take end-to-end responsibility for timely delivery of work orders. Analyze source data available to create technical documentation, request additional source from clients whenever needed. Quality control for the created/Revised technical documents. Creation and revision of AMM using standards like Ispec2200, S1000D. Preparation of supporting Documents like Lessons learnt, RCA, Enhancement trainings and etc. Mentoring the team. Coordination calls with onsite coordinator and customer. Who are we looking for? Overall experience of at least 2 to 5 years. Experience in the field of Aircraft maintenance will be an advantage Experienced in creation and revision of AMM Should have knowledge of aerospace tech data process Tools knowledge GIPSY/GIDOCA/ZAMIZ/IMS/DACAS, will be an added advantage. Knowledge on ATA25 would be an added advantageShould be able to understand and use ASD-STE Excellent understanding of ATA iSpec 2200 and S1000D standards Analyzing and interpretation of engineering drawings and reports Should have Aircraft and systems knowledge. Excellent Written and Verbal Communication Skills Should be a strong team player. Qualification BE Mechanical Aero or AME Mechanical Avionics

Project Role : Technical Writing Representative Project Role Description : Produce written or visual documentation. Provide product development, design, and marketing documentation. Translate complex technical solutions, strategies and themes into easily understandable, readable responses. Must have skills : Technical Writing Good to have skills : No Technology Minimum 2 year(s) of experience is required Educational Qualification : Regular 15 years of education Summary :As a Technical Writing Representative, you will be responsible for producing written or visual documentation, providing product development, design, and marketing documentation. Your typical day will involve translating complex technical solutions, strategies, and themes into easily understandable, readable responses using your expertise in Technical Writing. Roles & Responsibilities: Create and maintain technical documentation, including user manuals, installation guides, and release notes. Collaborate with cross-functional teams, including developers, product managers, and quality assurance engineers, to ensure documentation accuracy and completeness. Translate complex technical information into clear, concise, and easy-to-understand language for a variety of audiences. Develop and maintain a comprehensive understanding of the product and its features to ensure accurate and effective documentation. Ensure documentation adheres to established style and formatting guidelines, and is consistent with company branding and messaging. Professional & Technical Skills: Must To Have Skills:Strong technical writing skills, including the ability to translate complex technical information into clear, concise, and easy-to-understand language. Good To Have Skills:Experience with documentation tools such as MadCap Flare or Adobe FrameMaker. Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams. Strong attention to detail and ability to work independently with minimal supervision. Familiarity with software development processes and terminology. Experience with version control systems such as Git or SVN. Additional Information: The candidate should have a minimum of 2 years of experience in Technical Writing. The ideal candidate will possess a strong educational background in Technical Writing, English, Communications, or a related field, along with a proven track record of delivering high-quality technical documentation. This position is based at our Bengaluru office. Qualification Regular 15 years of education

Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have skills :Python (Programming Language) Good to have skills :Microsoft SQL Server Minimum 3 year(s) of experience is required Educational Qualification :Minimum 15 years full time of education Engineering Graduate Summary:As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Python. Your typical day will involve working with Microsoft SQL Server and collaborating with cross-functional teams to deliver impactful data-driven solutions. Roles & Responsibilities: Design, build, and configure applications to meet business process and application requirements using Python. Collaborate with cross-functional teams to deliver impactful data-driven solutions. Develop and maintain software documentation. Troubleshoot and debug applications. Professional & Technical Skills: Must To Have Skills:Proficiency in Python. Good To Have Skills:Experience with Microsoft SQL Server. Strong understanding of software development principles. Experience with software documentation. Experience with troubleshooting and debugging applications. Additional Information: The candidate should have a minimum of 3 years of experience in Python. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field. This position is based at our Coimbatore office. Qualifications Minimum 15 years full time of education Engineering Graduate