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International Roaming and Interconnects Engineer The Product Guys

2.0 - 6.0 years

0 Lacs

karnataka

On-site

Role Overview: You will play a vital role in ensuring seamless international roaming services for customers in the telecommunications industry. Your responsibilities will include troubleshooting, monitoring, and resolving issues related to international roaming services to maintain high service quality and customer satisfaction. Your typical day will involve network auditing, change management and implementation, SLA management, L1 support, advanced troubleshooting, and handling VIP complaints. Key Responsibilities: - Responsible for the day-to-day operation and support of international roaming services, including voice, data, and messaging. - Monitor and troubleshoot roaming-related inciden...

Posted 2 weeks ago

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