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Problem Manager- CS Core Ericsson

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a skilled professional with expertise in Problem Management within the CS Core domain, you will play a crucial role in reducing recurring incidents and minimizing business impact. Your responsibilities will include: - Leading the Problem Management process to mitigate incidents and improve operational efficiency. - Managing fault handling, localization, and resolution within SLA requirements. - Performing configuration activities for new services. - Ensuring incident recovery and maintenance activities are conducted within SLA. - Conducting network configuration audits for optimization. - Monitoring 2nd level operation engineers" performance, providing guidance, and ensuring process consi...

Posted 1 day ago

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