6 Roadmap Creation Jobs

As the leader of Commercial CCC, you will have a dual role encompassing both operational and strategic responsibilities. On the operational front, your primary focus will be to ensure that daily transactions are handled efficiently to meet customer satisfaction, managing approximately 250,000 interactions annually. It will be your responsibility to guarantee that each transaction is completed within the agreed Service Level Agreements (SLAs) and aligns with customer expectations. You must possess a thorough understanding of commercial policies and ensure 100% compliance during the Order Management process. Addressing escalations promptly and analyzing the root causes to prevent future occurrences will also fall under your purview. Implementing process simplification, digitization, and automation strategies such as chatbots, RPAs, and other automation tools will be essential for enhancing efficiency and improving customer SLAs year on year. Moreover, you will be tasked with increasing revenue generation through Leads management activities. Ensuring continuous compliance with master data maintenance for the Greater India zone (commercial, GSC) is imperative. At a tactical and strategic level, you will be required to develop a roadmap for the future of Commercial CCC (Customer support), focusing on elements like omnichannel support, 24/7 availability, and swift, accurate issue resolution. Your role will involve implementing measures to realize this roadmap effectively and creating a nimble Commercial CCC that can adapt to evolving business needs while consistently enhancing customer satisfaction. Qualifications: Educational Qualifications: - Graduate in any stream - MBA (Preferable) Job Experience: - Overall Experience of 10-15 years in business & commercial operations across Customer Support (Commercial), Process Excellence Relevant Experience: - Customer Experience and Process Excellence This is a full-time position with the requirement number 009AE0.,

You have a great opportunity to join as a Modernization Program Manager at Director Level in Pune, India. With 8 to 13 years of experience, you will be responsible for leading end-to-end offshore modernization program management in the IT, Cloud, and Digital Transformation industry. Your main duties will include managing program planning, delivery, tracking, and risk mitigation, as well as coordinating with US stakeholders, GCC IT, and 3rd-party contractors. As a key member of the team, you will handle contracts such as SOWs, MSAs, and vendor agreements, while also tracking budget, subcontractor burn rate, and project milestones. You will be the main escalation point for daily operations and risks, setting up processes to monitor program deliverables and timelines effectively. Identifying and managing risks, issues, and action plans will be crucial to align offshore delivery with global strategy and business goals. To excel in this role, you should have at least 5 years of experience in program management, client delivery, or consulting, with a strong background in managing global teams and complex programs. Your expertise in contract management, budget tracking, and excellent communication skills with both business and technical teams will be highly valued. Proficiency in Agile, DevOps, cloud technologies, Snowflake, Databricks, or modern cloud platforms is essential, along with skills in roadmap creation, stakeholder engagement, and risk management. You should hold a Masters in project management, Computer Science, IT, Engineering, Data Science, or related fields to successfully contribute to this challenging yet rewarding role. If you are looking to drive collaboration across teams, make informed decisions, and prioritize effectively to meet program objectives, this position offers an exciting opportunity for your professional growth and development.,

Job Summary The Senior Manager/Manager in the Sourcing and Procurement team within the Capability Network (CN) in Accenture would be a part of globally diverse consulting team entrusted with the task of delivering sourcing and procurement engagements for clients across industries. Together, lets innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, Roles And Responsibilities Understand the clients business, priorities and leadership agenda. Co-create with the client, articulate transformation and drive innovation agenda for the client. Establish self as a trusted advisor with the client C-suite through an in-depth understanding of the client as well as industry. Build networks at Accenture to be able to bring the best of Accenture to the client. Lead and deliver sourcing and procurement transformation projects such as strategic cost reduction, sourcing optimization, procurement transformation, responsible and resilient procurement, mergers & acquisitions, working with mid to large sized teams. Coach team members on activities such as as-is process and maturity assessment, technology evaluation, opportunity identification, business case and roadmap creation and implementation of recommendations. Drive sales, revenue and profitability for the practice. Help originate deals based on defined commercial pathways; drive innovative deal construct and solutioning to grow business Align the right teams or capabilities to enable successful transformation and innovation agenda. Lead and support development of cutting-edge points of view and articles that drive Accenture equity in the market. Show more Show less

As a Salesforce professional, you will be expected to demonstrate expertise in various Salesforce products such as CPQ, Sales Cloud, Service Cloud, and Experience Cloud. Your deep understanding of Salesforce architecture, security model, configuration, and customization will be crucial in designing and implementing complex Salesforce solutions. Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies is required to excel in this role. In the realm of Salesforce DevOps, you will oversee the entire Salesforce development lifecycle, from requirements gathering to deployment. Your experience with release management, sandbox management, and implementing robust DevOps practices like continuous integration and continuous delivery (CI/CD) will be essential. Collaborating with cross-functional teams to ensure smooth releases and minimize downtime will also be a key responsibility. Team management is another critical aspect of this role. You should have a history of effectively managing development and engineering teams, including full-time employees (FTE) and contractors. Developing and executing a long-term Salesforce strategy aligned with the organization's business objectives, fostering a collaborative team culture, and establishing key performance indicators (KPIs) to measure team performance are all part of your responsibilities. Your technical experience should include extensive knowledge (17-20 years) of the Salesforce ecosystem, managing multiple Salesforce orgs" lifecycles, and experience with customer-facing Experience Cloud websites. Additionally, you should have experience managing the lifecycle of applications outside of Salesforce and leading Salesforce-related activities during M&A processes. Communication skills are crucial in this role. You should be able to build relationships with executives and stakeholders, ensuring alignment with business objectives and effective communication across teams. Your ability to translate health metrics into actionable recommendations and communicate technical concepts to non-technical audiences will be highly valued. Managing expectations, delivering on commitments, and presenting regular updates on Salesforce initiatives are also part of your responsibilities. In summary, as a Salesforce professional, you will play a key role in leveraging Salesforce technologies, fostering team collaboration, implementing DevOps practices, and communicating effectively with stakeholders to drive business success.,

Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation/Master of Business Administration Years of Experience: 16 to 25 years What would you do Visit us at www.accenture.com.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Accentures Business Transformation team drives Digital & Process transformation, leveraging technology and domain-led innovative solutions to achieve significant business outcomes for our clients. We focus on powering Intelligent Operations by combining data, technology, people, and intelligence to enable decision-making, drive agility, and unlock business outcomes at speed and scale. Our team is expanding rapidly, integrating new solutions and emerging technologies. We are seeking dynamic leaders who can think outside the box and seamlessly collaborate with cross-functional teams. What are we looking for In-depth expertise in Record to Report processes, including financial close, general ledger, consolidation, intercompany, fixed assets, treasury, tax, and master data management Strong understanding of the impact on RTR from upstream processes (Order to Cash, Procure to Pay) and downstream processes (reporting, analytics) Strong ERP functional skills with a profound understanding of SAP/Oracle (FI/CO modules) to adapt processes for efficient functioning and avoid bolt-on automations within RTR Strong experience in Design Thinking and customer journey mapping tools/frameworks; proven track record of running programs on data mining and persona mapping to develop end-to-end problem-solving plans for RTR Ability to identify automation/improvement opportunities and create comprehensive automation/transformation roadmaps specific to RTR Well-versed with industry-proven technologies & leading tools, automation, AI, and Analytics; proven track record of implementing digital solutions within RTR Understanding of BPaaS, New Age disruptive technologies (Blockchain, IoT) and their applicability in RTR business processes Strong consulting mindset on challenging the current norm and leveraging ever-changing technology solutions to drive RTR excellence Proven track record of delivering large-scale, end-to-end Process Transformation projects for global clients, with a significant focus on RTR Ability to hold conversations with CXO / CXO-1, lead solution defense, and manage ambiguous client situations effectively Excellent communication skills, result-oriented, self-driven person with a high energy level, analytical and structured, with extensive experience in managing a high-performance team and delivering large-scale transformation projects Ability to drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical RTR business processes Strong people management skills Roles and Responsibilities: Spearhead end-to-end Finance & Accounting transformation initiatives specifically focused on the Record to Report process, from general ledger management, financial close, consolidation, and reporting to master data management and intercompany accounting Act as a thought leader and evangelist for RTR transformation solutions for clients retained and outsourced organizations, demonstrating deep expertise in best practices and emerging trends Create customer-engaging solutions focusing on end-to-end RTR transformation, resulting in "Future Ready" Operations that optimize close cycles, enhance data accuracy, and improve financial insights Maintain a strong pipeline of RTR-focused proposals by enhancing stakeholder experience and consistently delivering tangible business outcomes Accelerate the journey to digital, data-driven, intelligent RTR operations by integrating innovative digital technologies (e.g., RPA, AI/ML, process mining), advanced analytics, and industry expertise Draw data and insights from client engagements, industry benchmarks, and RTR process expertise to identify transformation opportunities and build compelling business cases Engage with client senior leadership on RTR Transformation Roadmap creation, Target Operating Model design, and optimizing tactical value within the RTR domain Anchor RFP responses and support detailed solution run-throughs during the sales cycle for RTR-specific engagements Advise clients on leveraging automation (RPA, AI/ML) as a strategic enabler within RTR, including ecosystem design, governance models, RACI matrix, and integration with BPM platforms Undertake due-diligence processes and act as a trusted advisor to internal and external stakeholders on building an ecosystem of data mining and transformation specifically for RTR processes Drive Work Orchestration within RTR through Intelligent Finance, Flexible Operating Models, and Automated & Agile Workforce Evangelize solutions in RTR, collaborating with cross-functional teams within Accenture s digital ecosystem and partners, bringing them to life through demos and innovation labs Possess a strong understanding of commercial structures for transformation proposals and their impact on P&L, specifically within the context of RTR value creation Qualification Any Graduation,Master of Business Administration

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in product management or related technical role. 2 years of experience in taking technical products from conception to launch. Experience as a product manager to drive product goals and roadmaps in areas of network and cellular security. Experience in Android, Mobile, Privacy, Networking, Cellular Protocol Stack, Partner Management. Preferred qualifications: Master's degree or PhD in a technology or business related field. 6 years of experience in a Product Management role, driving product goals, go-to-market strategy, and design discussions. Experience in developing/launching products/technologies within security, privacy, or related area. Experience in creating product roadmaps, and working with cross-functional teams. Responsibilities Build a product roadmap from market trends, user and partner needs, technology and google/android initiatives. Create quality Product Requirements Document (PRDs), work with engineering on execution. Work across the Android organization to ensure that security experiences carry across different parts of Android. Work with Original Equipment Manufacturer (OEM) partners on device integration of security features.