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Service Desk Specialist N Consulting Global

2.0 - 5.0 years

0 Lacs

chennai, tamil nadu, india

Remote

Job Title Service Desk Specialist (Network Dispatch & Smart Hands Coordination) Location Remote/Hybrid (Global coverage) Shift-based, 247 rotation Employment Type Full-time (rotational shifts, weekends/holidays as scheduled) Reports To Service Desk Manager / Network Operations Lead Role Summary You will be the front door for global Network Hands & Feet (H&F) operations. You'll handle ticket intake and L1 diagnostics, run SEV bridges, and dispatch/coordinate field engineers for racking & stacking, switches/routers/APs/firewalls, and wireless surveys. Success means fast, clear triage, accurate dispatch packs, precise documentation, and consistent SLA delivery. Key Responsibilities Ticket Intak...

Posted 5 days ago

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