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1.0 - 6.0 years
8 - 13 Lacs
surat, gujarat, india
On-site
Job Summary: We are looking for an experienced and strategic Team Lead to manage a group of Relationship Managers (RMs) handling Priority, NR, and Burgundy customer segments. The ideal candidate will drive liability book growth, enhance customer experience, monitor team performance, and ensure compliance with process standards and business objectives. Key Responsibilities: Lead and manage a team of RMs to meet targets in liability growth, fee income, and portfolio quality. Guide RMs to deliver exceptional customer service and meet operating cadence. Conduct joint customer visits to support RMs in business conversions. Ensure prompt resolution of customer complaints and service issues within ...
Posted 1 week ago
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