Risk Investigator Associate

Greetings from Jobgonic Pvt Ltd.

Risk Investigator Associates are ambassadors who earn customer loyalty by delivering personalized, convenient, and secure service. They maintain a high-quality customer experience through a customer-centric approach and take ownership of risk mitigation, complying with various regulations and policies to ensure timely delivery of customer transactions.

Risk Investigator Associate acts as a first point of contact ensuring a high-quality, secure, and customer-centric experience while mitigating risks and ensuring compliance.

At least 1 year of BPO or call center experience in risk and fraud management, preferably within financial accounts or industries such as insurance, travel, telecommunications, logistics, procurement, e-commerce, and retail.

Experience should involve roles focused on fraud prevention and tasks such as payment processing, managing debit and credit card transactions, handling reimbursements, and resolving disputes.

Process improvement and documentation experience is a plus.

Six Sigma Certification: Yellow Belt is a plus.

College Graduate or completed 3 year Bachelors College Degree.

A Bachelor's Degree in Management, Finance, Business or related fields is an advantage.

Candidates must be of legal working age.

Salary:

Gross CTC : 37500/- > 450000/-
Net Salary : 35250/- If Transport Opted : 35250 - 2000 = 33250/-Self Transport > 35250 + 2500 > 37750/-Monthly Performance Incentive : 3800/- (Based on performance)Thrive On Premium : 3000 (After completion of first 6 months)